4.7 out of 5

"Great beach, easy walk from our room to the amenities. Staff were excellent. Plenty of staff. " More

By a verified traveller on Wed 08 Aug 2018

Enter dates to see availability

Hotel Description

A luxury stay in Senggigi awaits you at Sheraton Senggigi Beach Resort. Within steps you'll find Senggigi Beach and Art Market Senggigi. Highlights at this beachfront resort include 3 restaurants, 2 bars/lounges and a full-service spa.

You can enjoy plasma TVs with cable channels, and all 154 individually decorated rooms feature free WiFi, free wired Internet and balconies or patios. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while premium linens invite a good night's rest. Sitting areas, coffee/tea makers and free bottled water are also available.

A relaxing day at Laguna Beach Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Kebun Anggrek, serves international cuisine and is open for breakfast, lunch and dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Additionally, you'll find free WiFi in public areas, a health club and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

In proximity to this 4.5-star Senggigi resort you'll find Gili Trawangan Harbor.

Superior Room, 1 King Bed, Balcony, Garden View (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$126* Per night/room 9 Sep. - 10 Sep.

Superior, Guest Room, 1 King, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 2 Bedrooms, Private Pool, Ocean View (Beach Front View, Private Pool)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Grand Suite, 1 Bedroom (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe, Guest Room, 1 King, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe, Guest Room, 2 Twin/Single Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sheraton Senggigi Beach Resort ratings based on 36 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Senggigi Beach Resort

Everyone (18) Couples (12) Family (6)
4 out of 5
Staff were lovely and very friendly. Rooms were fairly standard. We had a lovely outlook to beach from our balconies. One of the days we went swimming at the beach there was rubbish in the water

Posted by on 25 Jul. 2019

Was this review helpful to you?
5 out of 5
Great resort, facilities and staff are fantastic. Rooms need upgrading

Posted by on 30 Jun. 2019

Was this review helpful to you?
4 out of 5
Nice hotel, great breakfast, very quiet this time of year.

Posted by on 10 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jan. 2019 by Sheraton team

Dear Sir or Madam, We would like to say thank you for staying at our resort recently and we are very sorry if you have not been totally satisfied with your experience with us. We wish that in the future you will visit again Lombok and hopefully you will give us another opportunity to better serve you. Warmest regards

5 out of 5
Great beach, easy walk from our room to the amenities. Staff were excellent. Plenty of staff.

Posted by , from Australia, Melbourne on 8 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Aug. 2018 by Dominique Duvivier

Dear Philip, Thank you for choosing Sheraton Senggigi Beach Resort and. We are pleased to have provided you with a great experience at our resort and we are delighted that you found our staff so friendly. We wish that you will visit again Lombok and give us the pleasure to welcome you back for a longer stay at Sheraton Senggigi Beach Resort. Warmest Regards, Dominique Duvivier

5 out of 5

Beachfront bliss, quiet and tranquil location

We had our honeymoon here and loved every minute, we were treated like family by the staff and nothing was too much trouble. The room was lovely, very comfortable bed with feather pillows. Relaxing armchairs on the veranda, good WiFi access and facilities. Breakfast was amazing, we loved sitting at the Sensa restaurant for cocktails and dinner, the pool was perfect and great for families. Thankyou Sheraton for giving us the perfect break

Posted by , from Perth WA on 6 May 2018

Was this review helpful to you?
Comment from Hotel Management

8 May 2018 by Dominique Duvivier

Dear Sarah, Many thanks for your recent visit and based on your rating, we are pleased to have provided you with an enjoyable experience at our resort. We wish that the memory of Lombok will inspire you another visit and we will be always delighted to welcome you back at Sheraton Senggigi. Warmest regards, Dominique Duvivier

4 out of 5

We'll definitely come back to Sheraton Senggigi!

It was a bad start at the beginning. Had an issue about the airport transfer. I organised an airport transfer prior to our arrival on Friday the 5th of August, but unfortunately when we arrived at Praya's Airport no one turned up to pick us up. I rang the hotel to ask about it but they said that there's no airport transfer booking under my name and they even said that there's no room reservation under my name. So I went angry to them and yelled out only because I'm panic at that time. But as we got to the hotel everything's sort out well. The manager/supervisor apologize to us and they upgraded our room for free + 45 minutes massage voucher. Despite the hussle on the arrival, I must say that the resort is absolutely amazing. Our room is very nice and clean. We like the fact that Sheraton has its own private beach so we didn't get mixed with public. Breakfast probably one of the best that we've ever been to. Great range selection of food and fresh produce. During our stay in Sheraton, we always had dinner at their restaurant.. simply because they have amazing menu. Their signature dish "Grill Chicken Taliwang" is the highlight of our Lombok Trip. My husband had it every day!!! It was sooo delicious! The other thing that I like from this resort is their staffs. We've never met staffs like Sheraton Senggigi's staffs in any other resorts we've ever been to. They're really kind and helpful at the resort. Their Friendliness and politeness are just excellent! We'll be back!

Posted by , from Newcastle, Australia on 10 Aug. 2016

Was this review helpful to you?
Comment from Hotel Management

15 Aug. 2016 by Sheraton Senggigi

Dear guests, Many thanks for your recent stay and we are sorry that the start of your stay was so inconvenient. Fortunately, we have recovered from your first negative impression to turn into a positive experience mainly contributed by our food quality and our great staff. We wish that you will be back and you can ensure that we will always be delighted to welcome you back at our resort. Warmest regards Dominique Duvivier General manager

5 out of 5

Classic hotel in beautiful surroundings

Enjoyed 2 lovely days here with its beautiful gardens and beach. The rooms are good but getting a little tired, the staff and facilities are excellent and the buffet breakfast is wonderful.

Posted by , from Central Qld on 2 Aug. 2015

Was this review helpful to you?
Comment from Hotel Management

8 Sep. 2015 by Dominique D.

Dear guests Many thanks for recently staying 2 days with us whilst visiting Lombok and also for having taken the time to share with us your experience via the on-line guest Expedia questionnaire. Based on your rating, we are pleased to have provided you with an enjoyable stay at our resort and we are glad that the service provided by our staff and our buffet breakfast have both mainly contributed to your satisfaction. Once again, thank you very much for staying with us and we wish to have the pleasure to welcome you back again in the near future. Warmest regards Dominique Duvivier General manager

5 out of 5

Pure relaxation

Pros: The location & grounds are outstanding
Cons: The room decor is a little outdated but they are serviced twice daily with any request handled with a smile
Location: Short walk to restaurants, shops 7 convenience stores. Dive school located at resort offers scuba & snorkelling excursions. Half hour taxi to Mataram
Spent 10 nights and from reception on staff were exceptional, magnificent breakfast selection and specialty dining nights. My daughter achieved her open water diving certificate while we were there. Enough excitement for a 20 yr old and relaxation time for me.

Posted by on 15 Jul. 2015

Was this review helpful to you?
5 out of 5
Pros: Location
Cons: Rooms dated, not really 4 or 5 star
Wifi is absolutely terrible

Posted by , from Australia - VIC - Melbourne on 5 Nov. 2014

Was this review helpful to you?
5 out of 5
Pros: Breakfast and pool
Cons: Nothing bad
pool bar was great and the people were lovely

Posted by , from Australia - SA - Adelaide on 9 Oct. 2014

Was this review helpful to you?

About the Sheraton Senggigi Beach Resort

Location Jalan Raya Senggigi Km. 8, Senggigi, Lombok 83355

Property Features

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Senggigi Beach Resort such as the free kids' club and the outdoor pool. Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A swim-up bar. Public spaces have free WiFi and wired Internet. This luxury resort also offers a kid's pool, outdoor tennis courts and a health club. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Senggigi resort.

  • 154 guestrooms or units
  • 3 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1991
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Senggigi Beach Resort offers 154 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. 42-inch Plasma televisions come with cable channels. Bathrooms include a bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Kebun Anggrek – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Bawang Putih – This poolside restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

SENJA – This beach restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Putri Duyung Pool Bar – This bar specialises in Indonesian cuisine and is located by the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Thai massage
  • Minimum age to access spa is 4
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • No lifts
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Senggigi Beach Resort
  • Sheraton Senggigi Beach
  • Sheraton Senggigi Beach Resort
  • Mataram Sheraton
  • Sheraton Lombok
  • Sheraton Mataram
  • Sheraton Senggigi Beach Hotel Senggigi
  • Sheraton Senggigi Beach Resort Lombok
  • Mataram Sheraton
  • Sheraton Senggigi Beach Resort Lombok
  • Sheraton Mataram
  • Sheraton Lombok

You should know

  • Sheraton Senggigi Beach Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.