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4.7 out of 5

"This is a grand old style resort. the drinks from the pool bar were expensive. The sales tax and service tax were a trap. Our room and pillows smelt m ... " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

A luxury stay in Senggigi awaits you at Sheraton Senggigi Beach Resort. Within steps you'll find Senggigi Beach and Art Market Senggigi. Highlights at this beachfront resort include 3 restaurants, 2 bars/lounges, and a full-service spa.

Plasma TVs with cable channels are featured in all 154 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and balconies or patios. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium linens invite a good night's rest. Sitting areas, coffee/tea makers, and free bottled water are also available.

A relaxing visit to Laguna Beach Spa can include deep-tissue massages and Thai massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Kebun Anggrek, serves international cuisine and is open for breakfast, lunch, and dinner. Putri Duyung Pool Bar is the resort's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. 6200 square feet (576 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a health club, and a sauna. There's also free self parking, along with the convenience of an airport shuttle.

In proximity to this 4.5-star Senggigi resort you'll find Gili Trawangan Harbor.

Superior Room, 2 Single Beds, Non Smoking, Garden View (2 Single Beds, Guest)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$76* Per night/room 1 Sep. - 2 Sep.

Superior Room, 1 King Bed, Balcony, Garden View (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior, Guest Room, 1 King, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 2 Bedrooms, Private Pool, View (Beachfront)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Grand Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Guest)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Senggigi Beach Resort ratings based on 42 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Senggigi Beach Resort

Everyone (22) Couples (12) Family (8)
4 out of 5
This is a grand old style resort. the drinks from the pool bar were expensive. The sales tax and service tax were a trap. Our room and pillows smelt musty.

Posted by on 16 Dec. 2019

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5 out of 5

Posted by on 11 Dec. 2019

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4 out of 5

Posted by on 29 Oct. 2019

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5 out of 5
Very nice garden and room and food. Very value price. We will chose this hotel for next holiday again ๐Ÿ˜Š๐Ÿ‘

Posted by on 20 Sep. 2019

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5 out of 5

Posted by on 17 Sep. 2019

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5 out of 5

Posted by on 2 Sep. 2019

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4 out of 5
Staff were lovely and very friendly. Rooms were fairly standard. We had a lovely outlook to beach from our balconies. One of the days we went swimming at the beach there was rubbish in the water

Posted by on 25 Jul. 2019

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5 out of 5
Great resort, facilities and staff are fantastic. Rooms need upgrading

Posted by on 30 Jun. 2019

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4 out of 5
Nice hotel, great breakfast, very quiet this time of year.

Posted by on 10 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by Sheraton team

Dear Sir or Madam, We would like to say thank you for staying at our resort recently and we are very sorry if you have not been totally satisfied with your experience with us. We wish that in the future you will visit again Lombok and hopefully you will give us another opportunity to better serve you. Warmest regards

5 out of 5
Great beach, easy walk from our room to the amenities. Staff were excellent. Plenty of staff.

Posted by , from Australia, Melbourne on 8 Aug. 2018

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Comment from Hotel Management

9 Aug. 2018 by Dominique Duvivier

Dear Philip, Thank you for choosing Sheraton Senggigi Beach Resort and. We are pleased to have provided you with a great experience at our resort and we are delighted that you found our staff so friendly. We wish that you will visit again Lombok and give us the pleasure to welcome you back for a longer stay at Sheraton Senggigi Beach Resort. Warmest Regards, Dominique Duvivier

About the Sheraton Senggigi Beach Resort

Location Jalan Raya Senggigi Km. 8, Senggigi, Lombok 83355

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Senggigi Beach Resort like an outdoor pool and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafรฉ and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a steam room. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Senggigi resort.

  • 154 guestrooms or units
  • 3 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 1991
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Senggigi Beach Resort offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Senggigi resort provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Kebun Anggrek - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Bawang Putih - This poolside restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

SENJA - This beach restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Putri Duyung Pool Bar - This bar specializes in Indonesian cuisine and is located by the pool. Happy hour is offered. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Thai massage
  • Minimum age to access spa is 4
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Number of children who can stay for free โ€“ 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 30 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Senggigi Beach Resort
  • Sheraton Senggigi Beach
  • Sheraton Senggigi Beach Resort
  • Mataram Sheraton
  • Sheraton Lombok
  • Sheraton Mataram
  • Sheraton Senggigi Beach Hotel Senggigi
  • Sheraton Senggigi Beach Resort Lombok
  • Mataram Sheraton
  • Sheraton Senggigi Beach Resort Lombok
  • Sheraton Mataram
  • Sheraton Lombok
  • Sheraton Senggigi Beach
  • Sheraton Senggigi Beach Resort Resort
  • Sheraton Senggigi Beach Resort Senggigi
  • Sheraton Senggigi Beach Resort Resort Senggigi

You should know

  • Sheraton Senggigi Beach Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.