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Qunci Villas Resort

5.0 star property
Beachfront hotel with 2 restaurants and 3 outdoor pools

Photo gallery for Qunci Villas Resort

3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property preview
Lobby
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
The current price is AU$161
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
West Lombok Regency, Senggigi, Lombok, 83355
  • Place, Senggigi Beach
    ‪4 min drive‬
  • Place, Art Market Senggigi
    ‪5 min drive‬
  • Place, Nipah Beach
    ‪9 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪59 min drive‬

Room options

View all photos for Room, 1 Bedroom, Private Pool

1 bedroom, minibar, in-room safe, blackout curtains

Room, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Blackout curtains
Separate bedroom
Bathrobes
Designer toiletries
Hairdryer
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom, Pool View, Mountainside (Qumbang)

Luxury Villa, 1 Bedroom, Pool View, Mountainside (Qumbang) | Terrace/patio

Luxury Villa, 1 Bedroom, Pool View, Mountainside (Qumbang)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Blackout curtains
Separate bedroom
Bathrobes
Designer toiletries
Hairdryer
  • 150 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 2 Bedrooms, Pool View, Mountainside (Qunang)

Luxury Villa, 2 Bedrooms, Pool View, Mountainside (Qunang) | Terrace/patio

Luxury Villa, 2 Bedrooms, Pool View, Mountainside (Qunang)

Highlights

Balcony or patio
Private pool
Air conditioning
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
Hairdryer
  • 250 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Villa, 3 Bedrooms, Ocean View, Mountainside (Qusia)

Luxury Villa, 3 Bedrooms, Ocean View, Mountainside (Qusia) | Terrace/patio

Luxury Villa, 3 Bedrooms, Ocean View, Mountainside (Qusia)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Dining table
Blackout curtains
Separate bedroom
  • 1370 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Room, 2 Bedrooms, Private Pool

Terrace/patio

Room, 2 Bedrooms, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Blackout curtains
Separate bedroom
Bathrobes
Designer toiletries
Hairdryer
  • 120 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, Garden View

Room, Garden View | View from room

Room, Garden View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
Hairdryer
Designer toiletries
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Ocean View

Room, Ocean View | Terrace/patio

Room, Ocean View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Air conditioning
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
Hairdryer
Designer toiletries
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Senggigi

A luxury stay in Senggigi awaits you at Qunci Villas Resort. You'll be 4.4 km (2.7 mi) from Art Market Senggigi and 4.6 km (2.8 mi) from Senggigi Beach. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Qamboja Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site pool loungers. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also extended parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Senggigi hotel include Pura Batu Bolong and Nipah Beach.

What's nearby

  • Senggigi Beach - 4 min drive - 3.0 km
  • Art Market Senggigi - 5 min drive - 2.7 km
  • Pura Batu Bolong - 8 min drive - 4.8 km
  • Nipah Beach - 9 min drive - 9.9 km
  • Bangsal Harbor - 24 min drive - 24.6 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 64 min drive

Restaurants

  • ‪Kebun Anggrek Restaurant - ‬5 min drive
  • ‪Kliff Bistro | Katamaran Resort And Villas - ‬11 min walk
  • ‪The Sail Restaurant - ‬10 min walk
  • NooQ Seaside Cocktail Bar
  • ‪Quali Restaurant - ‬3 min walk

About this property

Qunci Villas Resort

Beachfront hotel with 2 restaurants and 3 outdoor pools
Qunci Villas Resort offers its guests 3 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the luxury Qunci Villas Resort. An airport shuttle (available 24 hours) is available for a fee. The property offers extended parking privileges.

This 5-star Senggigi hotel is smoke free.

  • 78 guestrooms or units
  • 2 dining venues
  • Built in 2003
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Qunci Villas Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Qamboja Spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Outdoor pool
Katamaran Hotel & Resort Lombok
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 529 reviews
The price is AU$165
includes taxes & fees
13 Nov - 14 Nov
Katamaran Hotel & Resort Lombok

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered extended parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Boat tours
  • Full-service spa
  • Library
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Tile flooring in room

More

  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Qunci Villas Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Qunci
Qunci Villas
Qunci Villas Senggigi
Qunci Villas Villa
Qunci Villas Villa Senggigi
Qunci Hotel Lombok
Qunci Villas Hotel Lombok/Mangsit
Qunci Villas Hotel Lombok/Mangsit
Qunci Villas Hotel
Qunci Villas Senggigi
Qunci Villas Hotel Senggigi

Frequently asked questions

What is the cancellation policy at Qunci Villas Resort?

Qunci Villas Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Qunci Villas Resort?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Qunci Villas Resort on 14 Nov 2025 start from AU$160.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Qunci Villas Resort?

Yep, Qunci Villas Resort has uncovered extended parking.

Are there any beaches close to Qunci Villas Resort?

Yep, Qunci Villas Resort is a short 4-minute walk from Pantai Mangsit. Fun beach activities include body boarding and swimming. You can also find boat tours.

Is there a spa on site at Qunci Villas Resort?

Yep, Qamboja Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Qunci Villas Resort have a pool?

Qunci Villas Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Qunci Villas Resort?

Qunci Villas Resort features 3 outdoor pools, a full-service spa and 2 restaurants.

What makes Qunci Villas Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Qunci Villas Resort.

Is there a free airport shuttle available at Qunci Villas Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Qunci Villas Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Qunci Villas Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Qunci Villas Resort?

No, pets and service animals are not allowed.

Reviews

Qunci Villas Resort Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 484 reviews
Rating 8 - Good. 86 out of 484 reviews
Rating 6 - Okay. 14 out of 484 reviews
Rating 4 - Poor. 3 out of 484 reviews
Rating 2 - Terrible. 2 out of 484 reviews

Reviews

10/10 Excellent

Tom, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lush grounds Fantastic view from our room Bathroom/shower was spacious and unique Food at restaurants were delicious-quality ingredients Staff was always friendly and helpful Ocean was rocky but had patches in front of the resort where it was ok to swim
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place to stay

We had a stunning villa with an ocean view. The room was beautiful, well appointed and spotlessly clean. A beautiful location on the beach and breakfast was excellent. Quality restaurants on site or excellent warungs nearby. We loved our stay and will definitely be back in the future.
Shot from above
Fruits at breakfast
We were closest to the non- smoking pool- great for laps
Out villa
Stayed 4 nights in Jul 2025

8/10 Good

Humera, Vallley Stream

Stayed 4 nights in Jul 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for a week during our honeymoon and were made to feel so welcome. Everyone was so lovely and kind. We appreciated all the ways that they made our honeymoon feel extra special! We managed to enjoy relaxation and adventure in equal parts, including surfing directly in front of the hotel and snorkelling at the North Gilis with a boat also taking us directly from the hotel. We really enjoyed the Indonesian cooking class offered by the hotel and found the themed nights at the restaurant, particularly the flavours of the archipelago, extremely satisfying. Overall could not imagine our honeymoon anywhere else, thank you so much to the entire team that made it so special!
Stayed 7 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Qunci Villas in Lombok delivered a flawless 5-star experience from start to finish. The service was exceptional.. the genuinely warm and attentive staff made us feel completely at ease. The beachfront location is incredible, with stunning sunsets and a pristine, peaceful shoreline, yet conveniently close to just enough local shops and services. Dining was a daily highlight, Free Al carte breakfast was amazing and the themed nights were great. all served from any of the restaurants in view of the the ocean. The excursions arranged through the hotel were the highlight of our trip, especially the two full-day adventures led by our amazing guide, Rudi. reccomend both the Hidden Shores and Sendang Gile waterfall tours
Stayed 5 nights in Jun 2025

10/10 Excellent

liza gaik luan

Stayed 5 nights in Jun 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Quinci Villas Lombok for 5 nights recently. After the hectic traffic and crowds of Ubud and Seminyak it was a breath of fresh air. Perched on the Bali Sea it was a welcome and tranquil oasis, prefect spot to recharge. Breakfast just metres from the sea each morning was a treat. The staff were amazing, very accomodating at all times. The only small suggestions I would make would be to have a little background music, chill out vibes, in the pool area and also to improve the choices on the wine list, very limited by the glass offerings of very ordinary wine.
Stayed 5 nights in Jun 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked: - Surroundings was clean, comfortable and beautiful - honeymoon cake was delicious - many food options - staff are friendly and tentative - excursions were good I did not like: - toilet was outside in our villa - noisy, can hear traffic from road at night - extra charges at breakfast - happy hour only for alcoholic drinks - communication of Ocean Day turtle release was very last minute (we were unable to see this as we had already booked tour)
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qunci Villas

We stayed in this hotel recently for 7 nights and can not recommend it enough. Lovely room with a great ocean view and a nice balcony. The staff were so accommodating and nothing was too much trouble. The teams in the restaurants and around the pool made sure that all our needs were met whilst not being too instrusive on our time. We ate in the seafood restaurant and the Indonesian restaurant and both were delightful. Its close to Senggigi Beach, just pick up a taxi outside and there is a mini mart for supplies just up the road.
Stayed 7 nights in May 2025

10/10 Excellent

Steffen Oliver, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A Truly Beautiful Escape Qunci Villas is the perfect place to unwind - absolutely lovely and serene. Our Seaview Villa offered exactly the level of privacy we were looking for, and the views from the three pools were simply breathtaking. Every evening brought a spectacular sunset. The entire team made our stay unforgettable. Special thanks to the warm and attentive staff at reception, housekeeping, Qamboja Spa, and the three restaurants Quali, Qerang, and NooQ for making our holiday truly special. A particular highlight was dining at NooQ. The Italian dishes were not only authentic but also exceptionally delicious. Thank you, Chef Vittorio Negri, and your talented team, for your outstanding hospitality and culinary artistry. You made our second visit feel like a return home.
Stayed 5 nights in May 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My research about Qunci Villas before booking paid off handsomely. From the moment we were greeted at Lombok airport to the moment we returned (for a seamless experience I recommend pre-booking the hotel transportation) nothing disappointed. The laid back but attentive service was a big plus and the fine dining choices
Stayed 7 nights in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and grounds. Beautiful outlook. More than adequate clean room. Unfortunately breakfast choices often at odds to description, small in portion (restricted to one set breakfast and one special coffee eg Cappuccino per person) often hot food was luke warm. Otherwise enjoyed our stay
Stayed 6 nights in May 2025

10/10 Excellent

Shaheda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Qunci Villas! The staff here are amazing and the room was so clean and comfortable. The resort has all the facilities you could wish for to enjoy a relaxing holiday in Lombok.
Stayed 5 nights in May 2025

8/10 Good

shakinah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, peaceful and nice stay. Staff were lovely, spa was amazing! Massage by Diana and Rini were the best! We came back for another longer massage on our 3rd day! Food options were great. Would love to have a buffet breakfast tho but still the choices were not too bad. Other than the insects being in the outdoor toilet and room, I don’t mind staying here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

KIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was stunning, food was amazing and the staff were so professional, friendly and went out of their way to make our stay a very memorable one. Highly recommend this resort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff cannot do enough for you, especially Mr Herwadi and Mrs Ayu. Greeted with smiles at front desk. Recommend ocean view room. Spectacular scenery. They have 3 restaurants and 3 pools. Dining at Italian restaurant a must. Rooms spacious and clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
After reading all the reviews I had pretty high expectations of this place and they blew them all away! I don't normally write reviews, but this place was magical! I can't wait to come back. Keep up the good work!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel. Very quiet! Beautiful place.
Stayed 10 nights in Feb 2025

10/10 Excellent

Chiekling Lisa, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the seaside with beautiful nature and pools. Excellent staff. We recommend this Hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pham Hoang Thu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jason, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with fantastic service and hospitality. Breakfast was delicious and the pool was gorgeous. Absolute gem in the busy Ubud jungle!
Stayed 3 nights in Jan 2025

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was soo uncomfortable- very very hard and we were not happy- when we mentioned it to house keeping, they said it is because the mattress is new and hadn’t been worn it yet- that is NOT good service- we should not have to wait for a mattress to be worn in before we can book to stay at a hotel and the bed is comfortable
Stayed 2 nights in Dec 2024