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4.5 out of 5

"The grounds were beautiful, the two bedroom suite was spacious,and the restaurant and pool were a hit with the kids. Kids club was never open during ... " More

By a verified traveller on Wed 22 Jan 2020

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Hotel Description

A family-friendly stay in Senggigi awaits you at Holiday Resort Lombok. You'll be 3.8 km (2.4 mi) from Art Market Senggigi and 4.2 km (2.6 mi) from Senggigi Beach. Highlights at this beachfront hotel include 3 restaurants, a private beach, and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 188 rooms, and you can enjoy free WiFi, patios, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like slippers and free toiletries to enhance your stay. Coffee/tea makers, free bottled water, and hair dryers are also available.

At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness center, kids' club, outdoor tennis court, and kids' swimming pool. A meeting room and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and free supervised kids' activities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also limited parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 4-star Senggigi hotel include Pura Batu Bolong and Bangsal Harbor.

Garden Chalet

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$66* Per night/room 9 Aug. - 10 Aug.

Family Villa, 2 Bedrooms, Beach View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ocean View Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Beach Bungalow

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Holiday Resort Lombok ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Resort Lombok

Everyone (3) Couples (7) Family (7)
5 out of 5

Posted by on 22 Mar. 2020

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4 out of 5
The grounds were beautiful, the two bedroom suite was spacious,and the restaurant and pool were a hit with the kids. Kids club was never open during our stay and WiFi was unreliable.

Posted by on 22 Jan. 2020

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5 out of 5
Beautiful property, great pool area. The 2 bed apt is very spacious

Posted by on 27 Dec. 2019

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5 out of 5
This is a great hotel both for couples and families. We loved our bungalow near the beach with a great grassed area out the front. The room and bathroom were huge. We could hear the waves which was very relaxing. It has separate pool areas, one for the kids and families, and one for the adults. The only thing that could have made our stay better was for the afternoon/night the function was on the lawn, to have a quiet room to rest in would have been nice. The sound check went all afternoon and the walls were shaking. The good part was they were finished before 11pm. Will still be staying again!

Posted by on 15 Nov. 2019

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3 out of 5
The service was very slow when eating in the restaurant struggled to go staff attention to get the bill at times.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Karina

Greetings from Holiday Resort Lombok First of all, we apologize for the unpleasant experience that you had with our service. Your feedback are well received and we will certainly make necessary changes accordingly and we assure you that your valuable feedback will certainly help us in further improving and enhancing the service delivery within the areas highlighted in your note. We sincerely hope you will allow us another opportunity to redeem ourselves and make up for the previous experience at our resort. Please feel free to let us know if we can be of any other assistance. Have a great day!

5 out of 5
Staff were helpful and friendly. Beer was not cold. Internet was terrible.

Posted by on 26 Oct. 2019

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5 out of 5
It was a beautiful hotel in a quiet, relaxed area. We had a 2 bedroom apartment which was perfect for our family - lots of space for everyone and nice areas to sit and relax, and also for the kids to run and play. The kids also loved the pool and the beach was quiet and very clean. The staff were so friendly and always happy to help. The buffet breakfast was a huge hit with the whole family. Kids club was pretty non-existant but that didnt worry us. The hotel is a little dated in some parts but it is very well maintained, very well run worh so many very friendly staff and it is a beautiful place. It is also a little outside Senggigi but not far in a taxi and there are couple of good warungs right on the beach and also other nearby resorts. Overall, we had a wonderful, relaxing stay. My only bit of constructive feedback is that the hotel should be looking to reduce plastic waste in the way they provide bottled water and also provide child-friendly kitchen items (cups, plates,etc) in the 2 bedroom apartments but this didnt affect our wonderful stay there and we would definitely go back again.

Posted by , from Australia on 26 Sep. 2019

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Comment from Hotel Management

10 Oct. 2019 by Karina

Dear Sandi, Greetings from Holiday Resort Lombok, Thank you so much for taking the time to share your amazing review with us on Expedia. Your feedback on our various facilities and services are well received and greatly appreciated and it will certainly motivate all of our team to continue to provide great hospitality experience for all of our guests. We are happy to know that you had a relaxing stay with us during your time at the resort. We look forward to welcome you again should you plan to visit Lombok. Have a great day! With best regards, Holiday Resort Lombok

4 out of 5
Holiday Resort us in a fabulous location right on the beach, a little removed from the village but just a $2 ride away

Posted by on 13 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by RESERVATION

Dear Valuable Guest, Greetings from Holiday Resort Lombok! Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at Holiday Resort Lombok took such good care of you and ensured you enjoyed your stay with us. Your comment brings us great joy, thank you for sharing your positive thoughts on the room, service, and breakfast. We do apologize for the inconvenience regarding room allocation. Hopefully, our resort will be chosen as your accommodation whenever you have a trip to Lombok. We look forward to welcoming you back to our hotel in the nearest future. Kind regards, Reservation

5 out of 5
Family friendly with good size rooms:beds. Great location and staff very very friendly & helpful.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by RESERVATION

Dear Valuable Guest, Greetings from Holiday Resort Lombok! Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at Holiday Resort Lombok took such good care of you and ensured you enjoyed your stay with us. Your comment brings us great joy, thank you for sharing your positive thoughts on the room, service, and breakfast. We do apologize for the inconvenience regarding room allocation. Hopefully, our resort will be chosen as your accommodation whenever you have a trip to Lombok. We look forward to welcoming you back to our hotel in the nearest future. Kind regards, Reservation

4 out of 5
We stayed here as part of an organised tour. The Hotel and staff were great, but the room we stayed in was a bit substandard. Would still recommend.

Posted by on 24 Apr. 2017

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Property Features

Step outside to feel the sun on your face and the sand in your toes on the black sand beach. Have fun in the sun at Holiday Resort Lombok with summer activities like snorkeling, volleyball, and horse riding/rentals. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a children's pool, and an outdoor tennis court. This 4-star Senggigi hotel is smoke free.

  • 188 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Lombok (LOP-Lombok Intl.) (63.8 km / 39.6 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Holiday Resort Lombok offers 188 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to patios. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 36-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Holiday Resort Lombok has 3 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per day.
  • Cribs (infant beds) are available for IDR 372000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Holiday Resort Lombok

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: IDR 300000
  • Christmas Day (25 December) Gala Dinner per child: IDR 150000 (from 2 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1000000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 500000 (from 2 to 12 years old)
  • Gala Dinner on 05 June per adult: IDR 300000
  • Gala Dinner on 05 June per child: IDR 150000 (from 2 to 12 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 150000 for adults and IDR 100000 for children (approximately)
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Crib (infant bed) fee: IDR 372000.0 per day
  • Rollaway bed fee: IDR 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Lombok
  • Holiday Lombok Resort
  • Holiday Resort Lombok
  • Lombok Holiday
  • Lombok Holiday Resort
  • Lombok Resort
  • Resort Lombok
  • Holiday Hotel Lombok
  • Holiday Resort Lombok Hotel Lombok
  • Holiday Resort Lombok Mangsit
  • Lombok Holiday Hotel
  • Holiday Resort Lombok Hotel
  • Holiday Resort Lombok Senggigi
  • Holiday Resort Lombok Hotel Senggigi

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.