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The Empire Hotel & Spa

4.0 star property
Victorian hotel with 2 restaurants and full-service spa

Photo gallery for The Empire Hotel & Spa

Front of property – evening/night
2 restaurants, breakfast served
2 restaurants, breakfast served
Lounge
Indoor pool, outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Church Walks, Llandudno, Wales, LL30 2HE
  • Place, Llandudno North Shore Beach
    ‪2 min walk‬
  • Place, Promenade
    ‪3 min walk‬
  • Place, Llandudno Pier
    ‪4 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • Sleeps 2
  • 1 Queen Bed

About the area

Llandudno

At The Empire Hotel & Spa you'll be within steps of Llandudno ski slope and Great Orme Tramway. Highlights at this Victorian hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include hot stone massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, Watkins, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Free full breakfast is available. There's also the convenience of free self parking. .With a stay at this 4-property class Llandudno hotel, you'll be 9.8 km (6.1 mi) from Eryri National Park.

What's nearby

  • Llandudno North Shore Beach - 2 min walk - 0.2 km
  • Great Orme Tramway - 3 min walk - 0.3 km
  • Promenade - 3 min walk - 0.3 km
  • Llandudno Pier - 4 min walk - 0.4 km
  • Venue Cymru - 17 min walk - 1.5 km

Getting around

  • Llandudno Station - 13 min walk
  • Manchester Airport (MAN) - 94 min drive

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk
  • ‪Tiffany Café Bar - ‬4 min walk
  • ‪Providero - ‬2 min walk

About this property

The Empire Hotel & Spa

Victorian hotel with 2 restaurants and full-service spa
The Empire Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A health club, a sauna, and spa services are also featured at The Empire Hotel & Spa. Free self parking is available.

This Victorian Llandudno hotel is smoke free.

  • 54 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1854
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Terrace
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and a safe. Beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Imperial Hotel
  • Pool
  • Spa pool
  • Breakfast included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$249
includes taxes & fees
27 Jan - 28 Jan
Imperial Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Is parking available at The Empire Hotel & Spa?

Yep, The Empire Hotel & Spa has a free self car park.

Are there any beaches close to The Empire Hotel & Spa?

Yep, The Empire Hotel & Spa is a short 3-minute walk from Llandudno North Shore Beach. Fun beach activities include waterskiing, windsurfing and parasailing.

Is there a spa on site at The Empire Hotel & Spa?

Yep, there is an onsite spa at The Empire Hotel & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does The Empire Hotel & Spa have a pool?

The Empire Hotel & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Empire Hotel & Spa?

The Empire Hotel & Spa features a full-service spa, a health club and an outdoor pool.

What makes The Empire Hotel & Spa a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Empire Hotel & Spa.

Does The Empire Hotel & Spa serve breakfast?

Yep, complimentary full breakfast is offered at The Empire Hotel & Spa.

Is there a free airport shuttle available at The Empire Hotel & Spa?

No, The Empire Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Empire Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Empire Hotel & Spa?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at The Empire Hotel & Spa?

No, pets are not allowed.

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 548 reviews
Rating 8 - Good. 140 out of 548 reviews
Rating 6 - Okay. 44 out of 548 reviews
Rating 4 - Poor. 4 out of 548 reviews
Rating 2 - Terrible. 1 out of 548 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Llandudno is like being home
Stayed 3 nights in Oct 2025

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, large lounge and restaurant area's both welcoming, decorated and furnished well. Food was a very high standard. The water in indoor pool could have been warmer but all on all we had a very nice stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah soule

Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely though showing signs of age . Could do with a face lift . I booked a manicure but only had a few colours and could not do french polish which was why o booked it in the first place so was very disappointed. Staff friendly and bed extremely comfortable
Stayed 4 nights in Sep 2025

6/10 Okay

Simon

Stayed 2 nights in Sep 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Mum and Dad have had an absolute amazing time.. Everything was completely wonderful! Myself and my siblings booked my Mum and Dad in for their special anniversary, and they couldn't fault a thing. They sincerely loved every single moment. My Mum said they will definitely be returning.. The staff can't do enough to help,so friendly and helpful,every single member. The room was simply beautiful,the food was outstanding. We are all so happy that you have all contributed to make this so very special. Thank You to you all..
Stayed 3 nights in Sep 2025

6/10 Okay

Bev

The only thing I didn’t agree with was there was only a four course meal on offer on a night time at £40 pp if you only wanted 2 courses it was still £40pp which I think is totally wrong.
Stayed 4 nights in Sep 2025

6/10 Okay

christopher

Liked: Staff & service, property conditions & facilities
Firstly when i checked in they gave me a very small room it was bot the room i booked ,i told the reception it was the wrong room and i was told all the rooms was standard ,i showed the room i went for on expedia.co.uk it was a much better room ,she trid to contact expedia.co.uk but they would not answer, so she tried the owners and they wanted to refund me but i did not want that because i wanted my holiday, then she offed me another room which was bigger and i had to except that,the porter told me it was for another couple but they would get the smaller room ,it looks like work out these rooms as first come first serve,i was very disappointed about it all but it didn't spoil my holiday
Stayed 7 nights in Sep 2025

10/10 Excellent

Barry

Stayed 2 nights in Jul 2025

8/10 Good

jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, parking abit awkward.
Stayed 3 nights in Sep 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is everything in Llandudno and guaranteed this here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty of seating area. Hotel was very clean. Staff were friendly and helpful.
Stayed 7 nights in Aug 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent, clean and friendly ..
Stayed 2 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tea and coffee machines could have been accessable anytime However the rooms were well stocked with tea and coffee and the cups pots and coffee pots were a great size
Stayed 2 nights in Aug 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all the extras here

no complaints here, way above normal UK hotel/B&B... fridge, air cond, inside pool, even two lifts (for 3 storey unusual). Parking is a challenging skill, but then, having parking at all is unusual in these seaside places., so all is still100%!! not part of hotel, but be careful seagulls down by pier... very aggressive if you have food.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 4 nights in Aug 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well looked after the room was very nice and the bed was lovely and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly hotel

Amazing stay ,beautiful hotel very friendly, breakfast excellent and room very comfortable, great shower for myself and also grandson loves a bath, use of thd pool was great added bonus as we love swimming, only criticism was the set 4 course evening meal , i was on my own with grandson age 5 and we just wanted a snack ( maybe bowl of chips ) but was told they didn't do that so we had to go out and when we came back i asked for a hot chocolate from the free machine but was told it was only for after meal drinks, wouldn't stop us going again though
Stayed 2 nights in Jul 2025

6/10 Okay

Eileen

The property is very dated and could do with a complete refurbishment
Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Empire

Really lovely hotel, spotlessly clean, very friendly staff, even carried our bags to our room for us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff, they make you feel so happy and they are happy to help.
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Very enjoyable stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025