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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and 24-hour front desk

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Deluxe Suite
Front of property - evening/night
Deluxe Suite
Deluxe Twin Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
The current price is AU$241
includes taxes & fees
13 July - 14 July

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Conwy Town Walls
    ‪1 min walk‬
  • Conwy Castle
    ‪5 min walk‬
  • Venue Cymru
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Single Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

About the area

Conwy

At The Castle Hotel, Conwy, North Wales you'll be within steps of Aberconwy House and Plas Mawr. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include deep-tissue massages and facials along with aromatherapy and reflexology. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 4-property class Conwy hotel include Conwy Castle and Eryri National Park.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.2 km
  • Conwy Quay - 3 min walk - 0.3 km
  • Conwy Castle - 5 min walk - 0.4 km
  • Venue Cymru - 9 min drive - 6.7 km
  • Llandudno Pier - 11 min drive - 8.1 km

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Riverwalk hotel with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

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Exterior

Quay Hotel and Spa

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  • Breakfast included
  • Spa
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4.6 out of 5, Wonderful, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.50 for adults and from GBP 8.00 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

What is the cancellation policy at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 20 June 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 13 July 2025 start from AU$241.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Castle Hotel, Conwy, North Wales?

Yep, The Castle Hotel, Conwy, North Wales has a free self car park.

Are there any beaches close to The Castle Hotel, Conwy, North Wales?

The closest beach to The Castle Hotel, Conwy, North Wales is Llandudno West Shore Beach (3.5 km).

Is there a spa on site at The Castle Hotel, Conwy, North Wales?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

What makes The Castle Hotel, Conwy, North Wales a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Castle Hotel, Conwy, North Wales.

Does The Castle Hotel, Conwy, North Wales serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Castle Hotel, Conwy, North Wales?

No, The Castle Hotel, Conwy, North Wales does not offer an airport shuttle service.

Is there a bar or restaurant at The Castle Hotel, Conwy, North Wales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Castle Hotel, Conwy, North Wales?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Castle Hotel, Conwy, North Wales?

Dogs are welcome at The Castle Hotel, Conwy, North Wales, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 530 reviews
Rating 8 - Good. 148 out of 530 reviews
Rating 6 - Okay. 32 out of 530 reviews
Rating 4 - Poor. 8 out of 530 reviews
Rating 2 - Terrible. 3 out of 530 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Les

The room was fine except the 2 flights of stairs to our room Wish i had not bothered with breakfast Full welsh breakfast 1 slice of bacon.1 fried egg 1 mushroom 1 fried tomato small pot of beans £16.00
Stayed 1 night in Mar 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful relaxing stay to celebrate our anniversary. Helpful staff and stunning room. Thank you again
Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is that there was no coffee available outside of the room after 9.45pm
Stayed 1 night in Mar 2025

2/10 Terrible

Josh

Stayed 1 night in Feb 2025

6/10 Okay

Josh

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Grubby

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MAZLIN, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & delightful housekeeping service - a personalised welcome wish written in room. Comfortable bed & pillows. Room comes with a tub and complete bath amenities. I didnt want to leave my room!
Stayed 2 nights in Feb 2025

8/10 Good

Johannes

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Travelled with pets, Travelled with partner
.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to explore North Wales..friendly and helpful staff
Stayed 2 nights in Jan 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovley old original property, our room had a nice view of the castle. Dinner was superb but we couldn’t reccomend the breakfast , The buffet ran out completely ( orange juice toast etc ) and wasn’t replenished for over half an hour in spite of us asking . We waited over an hour for our cooked breakfast to arrive . When it did arrive there was one rasher of bacon, one sausage, half a mushroom and one fried egg. I’m not a greedy person but it didn’t seem like a lot for £15. After waiting so long for our breakfast it would have been nice if the member of staff serving us had at least apologised for the long wait but unfortunately she didn’t.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and worth a visit

The staff on arrival were attentive and helpful. Although a little quiet as just after New Year and everyone's catching up with themselves. The hotel was cosy, reasonably busy and the log fire gives it some charm. General areas looking a little tired, but not off putting
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

This is the third time we ve stayed at this beautiful hotel .It is right in the center of Conway .The hotel.is full of character and the rooms are immaculate with lots of personal touches . The staff are friendly and nothing is too much trouble . The breakfast is tasty using local produce ..Thank.you for yet another amazing stay
Stayed 1 night in Jan 2025

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shelley

Stayed 1 night in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed for one evening but the atmosphere was very good staff were very helpful and friendly would highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay here for my Birthday and found the location to be excellent for exploring Conwy. We also thought the parking situation was brilliant and easy!
Stayed 1 night in Dec 2024

10/10 Excellent

COLIN

Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely balance of being in a star hotel but with a very friendly atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Good hotel very good staff and service excellent position
Stayed 1 night in Dec 2024