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The Castle Collection - 14 Cook Street

3.5 star property
Apartments with kitchens, a short walk to Royal Albert Dock

Photo gallery for The Castle Collection - 14 Cook Street

50-inch Smart TV with digital channels
Shower, free toiletries, hair dryer, towels
50-inch Smart TV with digital channels
Apartment, 2 Bedrooms
In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View map
14 Cook Street, Liverpool, England, L2 9RF
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Liverpool Pier Head Ferry Terminal
    ‪7 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Full-sized fridge/freezer
Smart TV
Washer/dryer
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Full-sized fridge/freezer
Smart TV
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Liverpool

The Castle Collection - 14 Cook Street puts you in the heart of Liverpool, within just a 10-minute stroll of popular attractions like Liverpool ONE and Royal Albert Dock. .You can enjoy Smart televisions with digital channels, and each apartment features a washer/dryer, free WiFi and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a safe and a hairdryer are also available. Housekeeping is available on request. .This smoke-free apartment building offers free WiFi in public areas, express check-in and express check-out. Plus you'll find laundry facilities and luggage storage.
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What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Cavern Club - 1 min walk - 0.2 km
  • Liverpool Pier Head Ferry Terminal - 7 min walk - 0.7 km
  • Royal Albert Dock - 7 min walk - 0.7 km
  • The Beatles Story Museum - 10 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 4 min walk
  • Liverpool (LPL-John Lennon) - 29 min drive

Restaurants

  • ‪The Cavern Club - ‬1 min walk
  • ‪Cavern Pub - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Caffè Nero - ‬2 min walk
  • ‪San Carlo - Liverpool - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Castle Collection - 14 Cook Street

Apartments with kitchens, a short walk to Royal Albert Dock
The Castle Collection - 14 Cook Street offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces.

This 3.5-star Liverpool apartment is smoke free.

  • 8 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • No smoking on site
The Castle Collection - 14 Cook Street offers 8 accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Liverpool apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-inch Smart televisions come with digital channels. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 9 per day); reservations required; discounts available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch Smart TV with digital channels

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Virtual front desk

Location highlights

  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 9.00 per day(1969 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: GBP 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property is also known as

Castle Collection 14 Cook Street Apartment Liverpool
Castle Collection 14 Cook Street Apartment
Castle Collection 14 Cook Street
Castle Collection 14 Cook
The Castle Collection 14 Cook Street
The Collection 14 Cook Street
The Castle Collection - 14 Cook Street Apartment
The Castle Collection - 14 Cook Street Liverpool
The Castle Collection - 14 Cook Street Apartment Liverpool

Frequently asked questions

What is the cancellation policy at The Castle Collection - 14 Cook Street?

The Castle Collection - 14 Cook Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Castle Collection - 14 Cook Street?

The closest beach to The Castle Collection - 14 Cook Street is Crosby Beach (8.4 km).

Is there a free airport shuttle available at The Castle Collection - 14 Cook Street?

No, The Castle Collection - 14 Cook Street does not offer an airport shuttle service.

What time are check-in & check-out at The Castle Collection - 14 Cook Street?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Castle Collection - 14 Cook Street?

No, pets are not allowed.

Reviews

The Castle Collection - 14 Cook Street Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 53 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

Reviews

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Excellent facilities great location.
Stayed 1 night in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay here lots of times and looking forward to say again..fantastic apartments
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, property conditions & facilities
It would have been much better if the property offered a few more essentials to the customer, such as: bathroom soap, Kleenex, paper towels, kitchen sink plug, dish rack, coffee, instructions on how to use heaters...and the ultimate suggestion...change the water pump system (way too loud).
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort

Great place to stay

Clean and comfortable accommodation , layout of the amenities was great too
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some noisy but it is the city centre
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, room comfort
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Travelled with group
Disliked: Amenities, property conditions & facilities
Property is well located for centre of Liverpool, and is truly huge. Decor is rather tired and dated, but it wasn’t expensive for it's size. My disappointment stems from the fact that it doesn't look as well furnished as the photos, but what was provided was certainly suitable for our needs. My biggest gripe was only 1 roll of toilet paper and no hand soap or shower soap/gel. Had i have known, i would have brought something with me
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Danilo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

Stayed 1 night in Jun 2024

10/10 Excellent

Daniella

Liked: Cleanliness, room comfort

Excellent

Brilliant apartment, comfortable, clean and tidy with everything you could need.
Stayed 4 nights in May 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, room comfort

So L it was lovely

What an amazing time amazing experience and amazing. Stay easy to use right in the heart of the city and it was lovely.
Stayed 2 nights in Apr 2024

10/10 Excellent

allan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Absolutley outstanding property

This apartment was beautiful, best I have ever stayed in. Location was fantastic. Would 100% return. Thanks so so much.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort

Great Place to Stay in the City Centre

This is the second time my friends and I have stayed at Cook Street. It’s a great place to base yourself as it’s in the city centre so you can walk to most attractions. The apartments are very clean, spacious and ideal for a city centre stay. The discounted Q-Park Car Park is a 5 minute walk from the apartment and was less than £10 for 24 hours. We will be looking to book again on our next trip. Highly recommended.
Stayed 1 night in May 2024

6/10 Okay

Louise

Travelled with group
Liked: Cleanliness

Pleasant trip with friends

The apartment was extremely spacious, 2 bedrooms and 2 bathrooms which were lovely. Bed was comfortable, better quality pillows could have improved sleep. Location - Fab Downside, the apartment was extremely warm/ hot there was no fan and due to the age and features of the buildings the windows were difficult to open… plus when the window was open there was a risk of a pigeon flying in. There is a pub in the basement and unfortunately some late/very early noise but for the reasonable price you cannot have it all. Also it would have been beneficial to have a discloth and or kitchen roll so sides/ table could be wiped down. Also no plug for sink so literally had to continually run water until crocks were washed.
Stayed 2 nights in May 2024

10/10 Excellent

Janet

Stayed 3 nights in May 2024

10/10 Excellent

Ellie-Mae

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place to stay for all acitivites in Liverpool. Everything was in walking distance including bars, restaurants and sight seeing attractions. A very short walk to the cavern quarter and approx 10mins to Albert dock. Apartment itself was clean and well equipt for a comfortable stay and i couldnt recommend it more! Would definitely stay here again when visiting Liverpool.
Stayed 3 nights in Apr 2024

2/10 Terrible

Niall

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed at The Castle Collection in Cook Street, Liverpool with my son for two nights in March. We had no hot water for the whole stay and also had water leaking in the shower through one of the lights over the shower from the upper floor. I contacted the number provided over the weekend but nobody answered. On Monday morning before checking out I rang again and got through to someone. I told them about the issues and I was told to email reservations, which I did. I received an apology and was told one nights stay would be refunded. A week later I still had not received the refund. I contacted The Castle Collection again to ask why it hadn’t been refunded. I was told that the refund was given as credit to Expedia. I contacted Expedia and they said there was no credit or refund provided from The Castle Collection. Expedia contacted The Castle Collection to ask for the refund but was told by the manager they would not provide the refund. So basically I was lied too. Would not recommend The Castle Collection to anybody thinking of staying there.

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort

Home from home

Parked using the discount code offered from the accommodation at Q Park Dake street. Was well lit and very safe behind the roller shutter door entry. Apartment no7 was comfortable, clean and welcoming. Could have done with bedside lamps as once you turn main light off it’s a walk in the complete darkness to the bed - bit of a hazard! Very quiet accommodation and very spacious. Will book again thank you.
Stayed 2 nights in Feb 2024