Tivoli Oriente Lisboa Hotel

4.0 star property
Family-friendly hotel with bars/lounges and fitness centre

Photo gallery for Tivoli Oriente Lisboa Hotel

Enjoy a meal with a view of the city skyline and ocean from this outdoor dining area.
Enjoy city views from the large window, relax in the seating area with armchairs and sofa.
Relax in a cozy central seating area with a view of the sea and a distant bridge.
Relax in a serene outdoor space with a clear view of the sea and a distant bridge, featuring comfortable seating and a table for a peaceful retreat.
Experience the striking facade of TIVOLI, featuring a unique blend of geometric structures and a spacious plaza.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
The current price is AU$256
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
Av. D. João II, n.º 27, Parque das Nações, Lisbon, 1990-083
  • Vasco da Gama Shopping Centre
    ‪2 min walk‬
  • Lisbon International Exhibition Fair
    ‪10 min walk‬
  • Lisbon Oceanarium
    ‪10 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪3 min drive‬

Room options

Deluxe Room (View)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Family Connecting Rooms (Extra Bed 4AD+1CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Family Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room, Connecting Rooms (2AD+2CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Family Connecting Rooms (extra bed 3AD+2CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Family Room, Connecting Rooms (3AD+1CH)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Deluxe Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Extra Bed 2 adults + 1 child)

8.8 out of 10
Excellent
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, River View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, River View (Extra Bed 4 adults)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Double Bed

Junior Suite, River View (Extra Bed 3 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Junior Suite (Extra Bed 4 adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Superior Double or Twin Room

9.2 out of 10
Wonderful
(78 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (Extra Bed 3 adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Extra Bed 3 adults)

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Room (View Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Family Triple Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Room (View Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the area

Lisbon

A family-friendly stay in Lisbon awaits you at Tivoli Oriente Lisboa Hotel. Within steps you'll find Vasco da Gama Shopping Centre and International Exhibition Centre of Lisbon. Highlights at this eco-friendly hotel include 3 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, Guilty Parque das Nações, serves Mediterranean cuisine and is open for lunch and dinner. Tivoli Café is the hotel's own bar. Enjoy the gym, sauna and pool loungers. Business amenities include 11 meeting rooms, a conference centre, and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Lisbon hotel include Avenida da Liberdade and Rossio Square.

What's nearby

  • Vasco da Gama Shopping Centre - 2 min walk - 0.2 km
  • Lisbon Casino - 3 min walk - 0.3 km
  • MEO Arena - 5 min walk - 0.5 km
  • Lisbon International Exhibition Fair - 10 min walk - 0.9 km
  • Lisbon Oceanarium - 10 min walk - 0.9 km

Getting around

  • Oriente Station - 1 min walk
  • Cabo Ruivo Station - 10 min walk
  • Lisbon (LIS-Humberto Delgado) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Sky Bar Tivoli - ‬1 min walk
  • ‪Celeiro Dieta - ‬5 min walk
  • ‪Doçaria de Azeitão - ‬6 min walk

About this property

Tivoli Oriente Lisboa Hotel

Family-friendly hotel with bars/lounges and fitness centre
Tivoli Oriente Lisboa Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A business centre, 11 meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Tivoli Oriente Lisboa Hotel. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 279 guestrooms or units
  • 14 levels
  • 3 bars or lounges
  • Built in 2000
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Tivoli Oriente Lisboa Hotel offers 279 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 15 per day)
  • Extended parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 13 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Guilty Parque das Nações
  • Sky Bar Oriente
  • Tivoli Café
  • Tivoli Café Terrace

Things to do

  • Bicycles
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 77 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 13 for children
  • Self-parking fee: EUR 15 per day
  • Extended parking fee: EUR 15 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number 332

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Tivoli Oriente
Hotel Tivoli Oriente Lisbon
Tivoli Hotel Oriente
Tivoli Oriente
Tivoli Oriente Hotel
Tivoli Oriente Lisbon
Tivoli Oriente Hotel Lisbon
Tivoli Oriente
Tivoli Oriente Lisboa
Tivoli Oriente Lisboa Hotel Hotel
Tivoli Oriente Lisboa Hotel Lisbon
Tivoli Oriente Lisboa Hotel Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Tivoli Oriente Lisboa Hotel?

Tivoli Oriente Lisboa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tivoli Oriente Lisboa Hotel?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Tivoli Oriente Lisboa Hotel on 24 Aug 2025 start from AU$241.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tivoli Oriente Lisboa Hotel?

Yep, Tivoli Oriente Lisboa Hotel has a self car park for EUR 15 per day. Additionally there is extended parking for EUR 15 per night.

Are there any beaches close to Tivoli Oriente Lisboa Hotel?

The closest beach to Tivoli Oriente Lisboa Hotel is Costa da Caparica Beach (18.9 km).

Does Tivoli Oriente Lisboa Hotel have a pool?

Yep, and guests love it! Tivoli Oriente Lisboa Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Tivoli Oriente Lisboa Hotel?

Tivoli Oriente Lisboa Hotel features an indoor pool, a steam room and 3 bars.

Is Tivoli Oriente Lisboa Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Tivoli Oriente Lisboa Hotel is a hit with families.

Does Tivoli Oriente Lisboa Hotel serve breakfast?

You bet, guests adore the buffet breakfast here! Offered daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tivoli Oriente Lisboa Hotel?

No, Tivoli Oriente Lisboa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Tivoli Oriente Lisboa Hotel?

Yep, you can grab a meal at Tivoli Oriente Lisboa Hotel's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Tivoli Oriente Lisboa Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Tivoli Oriente Lisboa Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 925 out of 1368 reviews
Rating 8 - Good. 294 out of 1368 reviews
Rating 6 - Okay. 98 out of 1368 reviews
Rating 4 - Poor. 30 out of 1368 reviews
Rating 2 - Terrible. 21 out of 1368 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane, North Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - But what makes it is the courteous and helpful staff in the hotel and both restaurants. We felt so welcome and the staff made us decide to plan another trip back. Rodrigo in the restaurant was the best!!!! The property is right beside train station, across the street from a very large mall and walking distance to waterfront, aquarium and casino. We are going back to Portugal and we will stay at the Tivoli!!!
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby closed
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Reuben

Stayed 2 nights in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This is an exceptional review. We were at the hotel the same night that there was a country-wide total blackout in Portugal. The hotel by no fault of theirs had no electricity, their generators ran out of gas, no A/C, no food, other than the mini bar. Guest manager Sophia walked us to the 13th floor, using her phone as a light. God only knows how many times she did this with other guests. She was lovely. We ended up leaving early in the morning to finally catch a flight. By then the electricity had come back on. The only issue we had was that it would’ve been helpful to scrounge some food in the evening somehow, or offer free breakfast regardless if it was part of the package or not, and to not charge the 4 euros Lisbon expects to get paid- regardless of the circumstances.
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country Power outage.

We were staying at the Tivoli for 3 days coming off a transatlantic cruise. The hotel is beautiful and in a great location, . I cannot say enough about the staff and service. The hotel’s breakfast is amazing and the other restaurants in hotel great also. But the most amazing thing was how the staff went above and beyond during the power outage that affected all of Spain and Portugal yesterday. They remained calm and helpful and served us whatever cold food they could find before it turned dark. We did have to climb 13 flights of stairs and pack in the dark with flash light before power was restored at 11:30 pm. The staff stayed overnight and still served the most amazing breakfast again this morning. All with smiles on their faces.!Wonderful hotel wonderful city and people!❤️❤️
Stayed 3 nights in Apr 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money
Stayed 1 night in Apr 2025

8/10 Good

Talisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was really nice and the location is convenient for public transportation. Upgraded to a water view room which was not worth the upgrade.
Stayed 1 night in Apr 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice !

Great location. Wonderful. Views of waterfront and bridge. Breakfast was also excellent - would stay there again without hesitation. Spacious rooms compared with those in downtown areas.
Stayed 2 nights in Apr 2025

8/10 Good

Scarlett, FUQUAY VARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, excellent location
Stayed 1 night in Apr 2025

6/10 Okay

Molly

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bathroom sink was clogged and took a long time to drain. The shower temperature fluctuated a lot. When the room was cleaned after the first night, we were only given one towel, which we had to share. We didn't notice there was only one towel until it was time to get ready and we had to leave for the airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ayoela, Oakland Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Abayomi

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Dangna

Liked: Cleanliness, staff & service, amenities
The hotel is located in a great place, within walking distance of a shopping mall. However, the room I had lacked a bathroom fan, and there was a door between two rooms, it is not soundproofed at all.
Stayed 9 nights in Apr 2025

10/10 Excellent

thomas

Stayed 4 nights in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Steven, Hurst

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and very nice staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Lenore, Frisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, not an ideal location for a quick first time trip to Porto, however Ubers were readily available and inexpensive.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in modern Lisbon

We had a great stay, the staff are tremendous and the facilities are more than sufficient. The noise transfer between rooms was rather more than expected, but overall a good hotel.
Stayed 2 nights in Apr 2025