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EPIC SANA Lisboa Hotel

Luxury hotel connected to a shopping centre in Lisbon with a full-service spa

Where to?

Dates

December 2025

4

January 2026

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Creator video

Lobby

Premium bedding, minibar, in-room safe, desk

Lobby

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

includes taxes & fees

18 Dec - 19 Dec

Explore the area

Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100

Place, Eduardo VII Park
‪5 min walk‬
Place, Marquis of Pombal Square
‪10 min walk‬
Place, Avenida da Liberdade
‪11 min walk‬
Airport, Lisbon (LIS-Humberto Delgado)
‪8 min drive‬

Room options

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

Premium bedding

30 sq m
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

Premium bedding

60 sq m
Sleeps 3
1 Double Bed

Junior Suite

Junior Suite

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

Blackout curtains

45 sq m
1 bedroom
Sleeps 3
1 Double Bed

Premium Double Room

Premium Double Room

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

Premium bedding

30 sq m
Sleeps 3
1 King Bed

Deluxe Twin Room

Deluxe Twin Room

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

Premium bedding

30 sq m
Sleeps 3
2 Twin Beds

Premium Twin Room

Premium Twin Room

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

Premium bedding

30 sq m
Sleeps 3
2 Twin Beds

Deluxe Double Room (with Extra Bed)

Deluxe Double Room (with Extra Bed)

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

30 sq m
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Deluxe King Suite

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Suite

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Premium Deluxe King Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Twin Room

Sleeps 2

Deluxe Double Room With Extra Bed

Sleeps 3

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Junior Suite

Sleeps 2

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About the area

Lisbon

EPIC SANA Lisboa Hotel places you in the centre of Lisbon, connected to a shopping centre and within just a 15-minute stroll of popular places like Marquis of Pombal Square and Avenida da Liberdade. Highlights at this luxury hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to SAYANNA Wellness & SPA can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Flor-de-Lis, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Scale Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, sauna and seasonal outdoor swimming pool. 18934 square feet (1759 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .This 5-property class Lisbon City Center hotel is 2.3 km (1.5 mi) from Rossio Square and 3 km (1.9 mi) from Campo Grande.

What's nearby

Amoreiras Shopping Center - 3 min walk - 0.3 km
Eduardo VII Park - 5 min walk - 0.5 km
Marquis of Pombal Square - 10 min walk - 0.9 km
Avenida da Liberdade - 11 min walk - 1.0 km
El Corte Ingles Mall - 13 min walk - 1.2 km

Getting around

Amoreiras Stop - 2 min walk
Campolide Station - 19 min walk
Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

‪Honest Greens - ‬4 min walk
‪Upscale Bar - ‬1 min walk
‪Bar - Ritz Four Seasons Lisboa - ‬6 min walk
‪Quiosque das Amoreiras - ‬6 min walk
‪Celeiro - ‬4 min walk

About this property

EPIC SANA Lisboa Hotel

Luxury hotel connected to a shopping centre in Lisbon with a full-service spa

EPIC SANA Lisboa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 14 meeting rooms, and coworking spaces are available. Event space at this hotel measures 18934 square feet (1759 square metres) and includes a conference centre. A seasonal outdoor pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury EPIC SANA Lisboa Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

1 building

311 guestrooms or units

10 levels

2 bars or lounges

18934 sq ft of conference space

1759 sq. m of conference space

Built in 2013

Deli

Childcare (surcharge)

Terrace on the roof

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Garden

Beauty salon

Television in lobby

ATM

Bellhop

Lift

No smoking on site

Locker space

Bar by the pool

Dining venue

EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

SAYANNA Wellness & SPA has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Pool
Spa
Free WiFi
Restaurant

includes taxes & fees

5 Dec - 6 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Parking on site (EUR 25 per day)
Secured, covered valet parking on site (EUR 25 per day)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
2 bars/lounges
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Flor-de-Lis
Scale Bar
Upscale Bar

Things to do

24-hour gym
Fitness classes
Full-service spa
Indoor pool
Library
Piano
Sauna
Seasonal outdoor pool
Steam room
TV in common areas

Family friendly

Babysitting (surcharge)
In-room cot
Indoor pool
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

14 meeting rooms
24-hour business centre
Computer station
Conference centre (18,934 square foot of space)
Coworking space

Outdoors

Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Bathroom emergency pull cord
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

More

1 building
10 floors
Banquet hall
Built in 2013
Communal living room
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Premium bedding

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

37-inch LCD TV with cable channels
MP3 dock
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Minibar

More

Air conditioning
Connecting rooms available
Desk
Electrical adapters
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 26 per person
Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
Self-parking fee: EUR 25 per day
Valet parking fee: EUR 25 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.

We should mention

The seasonal pool will open in May and close in September.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

EPIC SANA

EPIC SANA Hotel Lisboa

EPIC SANA Lisboa

EPIC SANA Lisboa Hotel

EPIC SANA Lisboa Hotel Lisbon

EPIC SANA Lisboa Lisbon

Hotel EPIC SANA

Hotel EPIC SANA Lisboa

SANA EPIC Hotel

SANA EPIC Lisboa

EPIC SANA Lisboa Hotel Hotel

EPIC SANA Lisboa Hotel Lisbon

EPIC SANA Lisboa Hotel Hotel Lisbon

Frequently asked questions

What is the cancellation policy at EPIC SANA Lisboa Hotel?

EPIC SANA Lisboa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at EPIC SANA Lisboa Hotel?

As of 4 Dec 2025, prices found for a 1-night stay for 2 adults at EPIC SANA Lisboa Hotel on 18 Dec 2025 start from AU$311.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at EPIC SANA Lisboa Hotel?

Yep, EPIC SANA Lisboa Hotel has a self car park for EUR 25 per day. A self car park is also available, for a fee.

Are there any beaches close to EPIC SANA Lisboa Hotel?

The closest beach to EPIC SANA Lisboa Hotel is Costa da Caparica Beach (12.1 km).

Is there a spa on site at EPIC SANA Lisboa Hotel?

Yep, SAYANNA Wellness & SPA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does EPIC SANA Lisboa Hotel have a pool?

Yep, and guests love it! EPIC SANA Lisboa Hotel has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to September.

What luxury perks are available at EPIC SANA Lisboa Hotel?

EPIC SANA Lisboa Hotel features a full-service spa, an indoor pool and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes EPIC SANA Lisboa Hotel a romantic place to stay?

Couples spa treatments and poolside dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at EPIC SANA Lisboa Hotel.

Is EPIC SANA Lisboa Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that EPIC SANA Lisboa Hotel is a hit with families.

Does EPIC SANA Lisboa Hotel serve breakfast?

You bet, guests highly rate the buffet breakfast here! Offered weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at EPIC SANA Lisboa Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at EPIC SANA Lisboa Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at EPIC SANA Lisboa Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at EPIC SANA Lisboa Hotel?

No, pets are not allowed.

EPIC SANA Lisboa Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Charis

5 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were all fantastic and the roof top pool a beautiful place to hang out.

Stayed 1 night in Aug 2025

10/10 Excellent

Catrin

Travelled with family

3 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, spacious rooms, delicious breakfast, service at the bar was very pleasant. We had a fabulous stay. The location of the hotel is about 1.5 miles from the centre so we walked 30 mins or so downhill and got a cheap Uber/Bolt back. It was rarely more than 5€. Highly recommended stay.

Stayed 3 nights in Aug 2025

10/10 Excellent

youngsook

30 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, lovely staff, perfect breakfast, beautiful rooftop pool, truly enjoyed my time here!

Stayed 5 nights in Aug 2025

8/10 Good

Junhee

Travelled with partner

29 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property with lots of amenities, but it can get very crowded. The staff at the spa did not replenish water & cups, clean up dirty towels not being used, and replenish towels very often. Enforcement of hotel policies were very inconsistent between staff and to different people. The bell staff did not help us load or unload luggage. Some people received amazing service, while some did not.

Stayed 3 nights in Aug 2025

10/10 Excellent

Jon

26 Aug 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Travelled with family

25 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and rooms are spacious

Stayed 2 nights in Aug 2025

10/10 Excellent

MANOJ, Boston

Travelled with family

25 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service

Stayed 4 nights in Aug 2025

10/10 Excellent

Eliseu

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Hotel, staff and services. Second time stayed here and always a perfect experience.

Stayed 2 nights in Aug 2025

8/10 Good

Pierre

24 Aug 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Ranjit

Travelled with partner

23 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was not told about vip amenities

Amazing views from rooftop pool.

Stayed 5 nights in Aug 2025

10/10 Excellent

Colleen

Travelled with family

22 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my second stay at the Epic Sana Lisboa, and it was just as wonderful as the first! The staff go above and beyond—they’re friendly, professional, and always happy to help. The hotel is spotless, with a modern lobby bar that’s perfect for relaxing. My room was clean, spacious, and had great touches like Nespresso coffee pods and a mini fridge. The breakfast buffet is incredible, with so many healthy and tasty options to choose from. Honestly, if there’s an Epic Sana in the country I’m visiting, it’s always my top choice and the hotel I recommend to friends and family.

Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Travelled with family

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at the EPIC Santa. Food was amazing and the staff were friendly and helpful.

Stayed 4 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family and small children

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast was outstanding in variety , quality and staff service . We also had dinner which was equally enjoyable The pool staff were attentive and the pool itself was a much needed retreat after sightseeing Rooms were clean and bed were comfortable The hotel was a little at the end of the “ city Center” so added a little extra walking BUT still good experience

Stayed 4 nights in Aug 2025

10/10 Excellent

MICHAEL

12 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning for Lisbon

Absolutely stunning property, the gem here is the rooftop infinity pool. Service is top notch, with they bringing you a couple fresh bottles of water and a nightly chocolate for turn down service. Their buffet breakfast is worth it, with LOTS of great options to the spread.

Stayed 5 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with family

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was professional and accommodating. Walking distance to the metro, restaurants and shopping. The spa was relaxing and clean.

Stayed 6 nights in Aug 2025

10/10 Excellent

Rajesh

11 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Epic say in the SANA Lisboa

Beautiful hotel with friendly staff, clean rooms and located conveniently near a large shopping centre and a short walk to the city sightseeing bus tours. They surprised us with a bottle of champagne and a lovely cake for my wife’s birthday!

Stayed 3 nights in Jul 2025

10/10 Excellent

Cathleen

Travelled with partner

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel. Breakfast buffet was great! Staff very friendly.

Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

9 Aug 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Tareq

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful service, room was great. The breakfast buffet is better than any buffet I’ve ever had!

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Travelled with partner

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent! We loved everything and will definitely go back.

Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

9 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

Ugochinyere

Travelled with group

9 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Luxury Stay in Lisbon

We had an outstanding stay at EPIC SANA Lisboa. The location is convenient for exploring the city, and our room was spotless, modern, and extremely comfortable. The rooftop infinity pool is a true highlight, with stunning views over Lisbon. Breakfast was fresh, varied, and delicious each morning, and the spa and gym were excellent. What impressed us most was the service — every staff member was friendly, attentive, and genuinely committed to making our stay memorable. We would gladly return and highly recommend this hotel to anyone visiting Lisbon.

Stayed 2 nights in Aug 2025

2/10 Terrible

Igor

Business traveller, Travelled with family

8 Aug 2025

Disliked: Staff & service, property conditions & facilities

It's a pretty terrible hotel I'd never come back

Save yourself the trouble — pick another hotel. 1. They own two hotels in the same city with the exact same name. We went to the wrong one, along with several other lost guests. 2. Asked for early check-in, got a “sure” in messages, but on arrival? No room, no note, no offer to store our bags until I asked. 3. Fifteen minutes after check-in, someone knocks and walks right in while my wife and I are half-dressed. Manager’s response? A half-hearted “sorry” and nothing else. They market “5-star luxury” but deliver “1-star roadside motel” service. Plenty of better options out there — this one’s not worth the risk.

Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Travelled with family

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing service .

Stayed 2 nights in Aug 2025

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