Tru by Hilton Richmond

2.5 star property
Hotel in Richmond with free breakfast and fitness centre

Photo gallery for Tru by Hilton Richmond

Reception
Lobby
Room, 2 Queen Beds
Snack bar
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is AU$169
includes taxes & fees
20 Nov - 21 Nov

Explore the area

View map
1020 Amberly Way, Richmond, KY, 40475
  • Place, Richmond Centre Mall
    ‪6 min walk‬
  • Place, Eastern Kentucky University
    ‪2 min drive‬
  • Place, EKU Center for the Arts
    ‪3 min drive‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪38 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Wardrobe
Laptop workspace
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Wardrobe
Laptop workspace
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Wardrobe
Laptop workspace
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Wardrobe
Laptop workspace
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Wardrobe
Laptop workspace
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Wardrobe
Laptop workspace
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

At Tru by Hilton Richmond you'll be within just a 15-minute stroll of Cinemark At Richmond Centre and Richmond Centre Mall. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area, a 24-hour front desk and a lift. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. .With a stay at this Richmond hotel, you'll be 2 km (1.3 mi) from Richmond Peddler's Mall and 2.5 km (1.6 mi) from EKU Center for the Arts.

What's nearby

  • Richmond Centre Mall - 6 min walk - 0.5 km
  • Eastern Kentucky University - 3 min drive - 2.1 km
  • EKU Center for the Arts - 3 min drive - 2.5 km
  • Paradise Cove Aquatic Center - 8 min drive - 8.2 km
  • Lake Reba - 13 min drive - 8.2 km

Getting around

  • Lexington, KY (LEX-Blue Grass) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Cook Out - ‬12 min walk

About this property

Tru by Hilton Richmond

Hotel in Richmond with free breakfast and fitness centre
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Richmond also features a fitness centre, coffee/tea in common area, and a lift. Free self parking is available.
  • 92 guestrooms or units
  • 5 levels
  • Built in 2018
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
Tru by Hilton Richmond offers 92 accommodations with complimentary bathrobes and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Richmond KY Hotel
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Richmond Tru by Hilton Richmond Hotel
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Tru by Hilton Richmond KY
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Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Tru by Hilton Richmond?

Tru by Hilton Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Richmond?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Richmond on 20 Nov 2025 start from AU$168.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Richmond?

Yep, Tru by Hilton Richmond has a free self car park.

Does Tru by Hilton Richmond serve breakfast?

Yeah, free on-the-go brekkie is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Tru by Hilton Richmond?

No, Tru by Hilton Richmond does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Richmond?

Check-in begins at 3 PM. Check-out time is 11 AM.

Tru by Hilton Richmond Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 295 reviews
Rating 8 - Good. 72 out of 295 reviews
Rating 6 - Okay. 39 out of 295 reviews
Rating 4 - Poor. 16 out of 295 reviews
Rating 2 - Terrible. 5 out of 295 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2025

10/10 Excellent

Deann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet stay with plenty of family oriented options around for food and entertainment.
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to the interstate.
Stayed 1 night in Aug 2025

4/10 Poor

james

Business traveller
Stayed 1 night in Jul 2025

10/10 Excellent

Antwaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was good. Very clean and comfortable. My only complaint is the air conditioning is so loud and noisy in room 310. And there’s nothing to eat for breakfast for some fun with celiac except for boiled eggs.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

Marissa

Liked: Cleanliness, amenities
Upon arrival, the lady at the check-in attempted checking us in to a double queen room when our reservation was for a single king bed. My bank statement shows a charge $90 dollars more than the amount shown upon booking. I am unsure of why the amount was different. All that aside it was a nice hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 6 nights in May 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was initially given clearly was occupied so I had to immediately turn around and go back to the front desk. Second room was fine aside from loose faucet fixture on counter and loose shower head from wall. Breakfast was barely average... expected better at this price point. Only chose this hotel since relatives were staying here too.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one-night stop. Everything you need. Great breakfast!
Stayed 1 night in May 2025

6/10 Okay

steven

Travelled with family and small children, Travelled with partner
Second stay, Overall the property is acceptable for the price. 2 issues. The room smelled funky. To Me it smelled strongly of old nicotine. To my wife it smelled like the carpet had been wet. Really was hoping for better. Also, fix the entrance. Smooth out the massive curb you have to 4 wheel over to get in!
Stayed 1 night in May 2025

8/10 Good

Charles

Liked: Amenities
It’s a very good area easy off and on from interstate nice motel. Welcoming staff.
Stayed 1 night in May 2025

6/10 Okay

Amy

Stayed 1 night in Apr 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Misty

Stayed 1 night in Feb 2025

8/10 Good

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Maria

Disliked: Room comfort

Never again.

The room had poor lighting and no closet space, only hooks. The bed pillows were flat and uncomfortable. There were no bedside tables and only 1 chair. I would not recommend this hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
We liked how friendly the staff was. The gentleman that checked us in made it very simple & quick. He also offered us a coupon for a free appetizer when we said we were going to get dinner later. The lobby looked great my husband even challenged me to a pool game after dinner. Our room was a bit disappointing though. After such a great first impression we were let down quite a bit. We’ve stayed at several different brand of hotels. The only way I can think of to describe this room is it was a BEDroom. Yes the bed was comfortable. But the room itself was smaller than any hotel room we’ve been in. I realize it was more of a modern minimalist look. In regards to instead of closets there were hooks or hangers on a pipe. Which is and was totally fine. What we did not care for was the loud constant noise from the air conditioning unit. And whenever someone flushed the toilet. We had to close the bathroom door because of the noise it made for approximately 5 minutes. Luckily my wife had brought air freshener with us. Because the exhaust fan didn’t work in our bathroom. In the morning not only did the water leak all over the bathroom floor. We had to leave the door open to allow the steam to escape. My husband almost fell in the shower. His foot had stepped on a corner of a panel that was covering the drain. If he hadn’t caught himself on the safety bar his head would have hit the shower glass door. Most Tru properties are new but you can tell this was a older hotel made to look new.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

sherri porter

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Riley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024