4/10 Poor
nancy
29 Dec 2025
Desk clerk argumentative. Hotel Faulty equipment was the final outcome. We worked past it, but more diplomacy needed for hotel in medical center.
**Elevators display signs that inspection certificates are on file at hotel. State law requires certification to be displayed conspicuously in the elevator for operation. Elevators are therefore out of compliance.
Beds--the whole reason I book with Holiday Inn. They were marginal. Better than Hilton but not up to standard for Holiday Inn, unfortunately. Holiday Inn Hamburg had great beds!
Train passes all night long, so bring ear plugs or wear your earbuds if toward back of hotel.
Minor- mini fridge froze everything.
Breakfast was decent. Checkout was quick.

nancy
Stayed 2 nights in Dec 2025




























