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4.0 out of 5

"The position of this Hotel was very unique. Lovely view. Currently covid rules were very strict which took the spontaneity of going to the pool. Had t ... " More

By a verified traveller on Sat 09 Jan 2021

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Hotel Description

A family-friendly stay in Sydney awaits you at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Within a 5-minute stroll you'll find Blue Mountains National Park and Sublime Point Lookout within a 30-minute walk. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

All 222 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and room service makes dining in an option. Nice touches include bathrobes and free toiletries. Additionally, safes, hair dryers, and phones are available.

A day of pampering at Ubika Spa can include hot stone massages, beachside massages, body wraps, and body scrubs along with access to the spa tub. The restaurant, Embers Restaurant, serves local cuisine and is open for lunch and dinner. Sublime Lounge is the hotel's own lobby lounge, serving drinks along with brunch and light fare. Enjoy the 2 outdoor tennis courts, indoor swimming pool and fitness center plus access to horse riding/rentals. Business amenities include a conference center and a business center. Other amenities include an outdoor tennis court, a spa tub, and WiFi in public areas. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4-star Leura hotel include Wentworth Falls Lake and Three Sisters.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$190* Per night/room 4 Feb. - 5 Feb.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel ratings based on 362 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Everyone (226) Couples (64) Family (63)
4 out of 5
The position of this Hotel was very unique. Lovely view. Currently covid rules were very strict which took the spontaneity of going to the pool. Had to book for a 1 hour session.

Posted by , from Sydney on 9 Jan. 2021

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Comment from Hotel Management

11 Jan. 2021 by Geoff Odewahn - Assistant Manager

We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Please accept my apologies regarding the swimming pool, we do intend to be able to allow for longer swimming sessions when health restrictions are relaxed. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

5 out of 5
Lots of little walking areas to take the children. (I would love to see a real adult maze with hedges above 3ft). :) Food service is quick and prompt. Slighty overpriced for vaalue for $$. One very important point. It would be very good to have a heat light in the bathroom although every room is ducted AC, its quite cold in the bathroom even in Summer. However their is a family feel here. My wife and I relaxed well.

Posted by , from Leura on 8 Jan. 2021

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Comment from Hotel Management

11 Jan. 2021 by Geoff Odewahn - Assistant Manager

We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2 out of 5
The gardens . Too much construction still on going gym needs updating as does main bar

Posted by , from Baulkham Hills 2153 on 7 Jan. 2021

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4 out of 5
We had a lovely stay at Fairmont recently and enjoyed the grounds with the duck pond and tennis courts! The resort is great for families with children. The food and service was very good. My only disappointment was the coffee they need a properly trained barista at the coffee shop.

Posted by , from Sydney on 28 Dec. 2020

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Comment from Hotel Management

11 Jan. 2021 by Geoff Odewahn - Assistant Manager

We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2 out of 5
They have a funny covid policy. Paper cups and plastic glasses for water and tea but glass wine glasses. Use your dishwasher. Breakfast windows full of cobwebs. Room had sticky mass on floor. Place quite run down

Posted by on 17 Dec. 2020

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2 out of 5
They don't tell you about pool restrictions, room service restrictions, all other restrictions but they sure do charge pre-covid amounts.

Posted by , from Sydney on 12 Dec. 2020

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5 out of 5

Posted by on 26 Oct. 2020

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Comment from Hotel Management

23 Nov. 2020 by Angeli Fuentebella

Thank you for leaving a perfect star rating. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Angeli Fuentebella Assistant Manager

3 out of 5

Posted by on 7 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by NM

Dear Guest, Thank you for rating us. Sincerely, Ninan Mathew Front Office Manager

5 out of 5
Very kid friendly, very helpful staff. Bit annoying about having to book everything at least a day in advance but that's covid for you.

Posted by , from Sydney on 3 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by NM

Dear Alex, Thank you for your positive comments. We really appreciate it. Unfortunately due to government guidelines we have to limited spaces available and so we encourage everyone to book in advance. Sincerely, Ninan Mathew Front Office Manager

3 out of 5

Posted by on 28 Sep. 2020

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About the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Location 1 Sublime Point Road, Leura, NSW 2780

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. An outdoor pool, a spa tub, and a fitness center are also featured at the family-friendly Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Free self parking is available. This 4-star Sydney hotel is smoke free.

  • 222 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (102 km / 63.4 mi)
  • Train station: Leura Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers 222 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Embers Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Sublime Lounge - Overlooking the pool, this lobby lounge specializes in local cuisine and serves brunch and light fare. Open daily.

Jamisons Restaurant - Overlooking the garden, this buffet restaurant serves breakfast only. Open daily.

Eucalypt Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Leura Golf Club Bistro - Overlooking the golf course, this bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 16
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 29 and AUD 34 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Blue Mountains
  • Fairmont Blue Mountains MGallery Collection
  • Fairmont Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains Resort
  • Fairmont Resort Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains MGall
  • Fairmont Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery
  • Fairmont Resort Spa Blue Mountains MGallery by Sofitel
  • Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Hotel
  • Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Leura

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.