4.3 out of 5

"Room was quite dated and bathroom was very small for the room which contained 2 Queen beds. there was not enough hanging space in the bathroom for mo ... " More

By a verified traveller on Sat 20 Oct 2018

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Hotel Description

A family-friendly stay in Leura awaits you at Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel. Within a 5-minute stroll you'll find Blue Mountains National Park and Sublime Point Lookout within a 30-minute walk. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool.

All 222 rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, in-room childcare and coffee/tea makers. Minibars provide refreshments, and room service is also available. Safes, hairdryers and phones are also available.

A day of pampering at Ubika Spa can include hot stone massages, beachside massages, body wraps and body scrubs along with access to the spa tub. The restaurant, Embers Restaurant, serves local cuisine and is open for lunch and dinner. Sublime Lounge is the hotel's own lobby lounge, serving drinks along with brunch and light fare. Enjoy the 2 outdoor tennis courts, indoor swimming pool and fitness centre plus access to a bowling alley. A conference centre and a business centre are among the business amenities offered. Additionally, you'll find a spa tub, WiFi in public areas and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Leura hotel include Wentworth Falls Lake and Three Sisters.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$167* Per night/room 11 Sep. - 12 Sep.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel ratings based on 999 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel

Everyone (322) Couples (337) Family (336)
5 out of 5
Position! Great service by staff, easy access to sightseeing areas

Posted by on 10 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by GM

Thank you for your rating and feedback. We are so pleased you loved your stay with us and have shared your kind comments on our great service with our genuinely caring onsite team here. Thank you for choosing to stay with us and we hope to welcome you back again soon, Kind regards Scott O'Neile General Manager

4 out of 5
I loved the amount of different activities to do at the resort without having to leave.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by FMR

Thank you for your review. I am so pleased you thoroughly enjoyed your stay including the myriad of activities and facilities available onsite to keep everyone entertained. We hope to welcome you back again soon, Kind regards Scott O'Neile General Manager

4 out of 5

Posted by on 19 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by FMR

Thank you for your rating!

4 out of 5
Rooms were clean and tidy, lots of facilities and great for kids. Only negative was that it was unbearably hot in the room, we had to sleep with all the windows open as the air conditioner did not cool it down at all.

Posted by on 15 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by GM

Thank you for your review and feedback. I am so pleased you enjoyed the extensive facilities available to suit all members of the family. I am having our maintenance manager look into your room as this should not be occurring and apologise to you for this - thank you for letting us know. Thank you for choosing to stay with us and we hope to welcome you and your family back again soon, Kind regards Scott O'Neile General Manager

4 out of 5
Great range of facilities. It would be great if there was a wider range of meal choice at the different restaurants.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by FMR

Thank you for your review and feedback. I am so pleased you enjoyed your say including the generous number of facilities and activities right here at the resort! We are only continuing to add to these to always surprise and delight our many returning guests. We also appreciate your comments regarding the menu variety at our restaurants and have shared this with our Executive Chef. Thank you for choosing to stay with us and we hope to welcome you back again soon, Kind regards Scott O'Neile General Manager

4 out of 5

Posted by on 4 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by FMR

Thank you for your rating and choosing to stay with us!

5 out of 5
Was happy with restaurants from the variety of restaurants. Very spacious room with comfortable bed

Posted by on 1 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by FMR

Thank you for your rating and feedback following your recent stay with us. We are so pleased you loved your stay including the high quality and variety of dining options and our brand new luxury "My Sofitel' beds. We truly appreciate the feedback and hope to welcome you back again soon, Kind regards Scott O'Neile General Manager

5 out of 5
Lovely resort great space for kids very accommodative booked in a extra night

Posted by on 10 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by FMR

Thank you for your lovely review. We are so pleased you enjoyed your stay so much that you booked an extra night! Thank you for choosing to stay with us and we hope to welcome you back again soon, Kind regards Scott O'Neile General Manager

5 out of 5
The property is very beautiful and well maintained. Check in was a breeze and all the staff have exceptional customer service. We particularly enjoyed the resort facilities such as the adults-only billiards room, the lounge/bar area by the fire and the pool area looked spectacular (although we didn’t use it). Our room was very impressive with lots of space and a sitting area which included a lounge and comfy chair which we liked. As we were celebrating our wedding anniversary during our stay, the staff took note and sent a bottle of champagne up to our room! This was a very kind and thoughtful gesture 👍

Posted by on 2 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by FMR

Thank you for your 5 star rating and review. We are so pleased you enjoyed your special celebratory stay for your wedding anniversary and thank you for choosing to celebrate it here with us. I have shared your lovely comments on our exceptional customer service with our great onsite team here, thank you! We hope to welcome you both back again soon, Kind regards Scott O'Neile General Manager

3 out of 5
The room was incredibly noisy. We could hear the people talking in the room next door as if they were in our room. We also heard everyone who walked past our door and could hear the lift all night

Posted by on 26 May 2019

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Comment from Hotel Management

31 May 2019 by Ninan Mathew

Dear Guest, We are sincerely sorry that we did not meet up to your expectations. I hope you will give us another opportunity next time. Regards, Ninan

About the Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel

Location 1 Sublime Point Road, Leura, NSW 2780

Property Features

Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business centre on site. An outdoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel. Self parking is free. This 4-star Leura hotel is smoke free.

  • 222 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (102 km / 63.4 mi)
  • Train station: Leura Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel offers 222 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Leura hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Embers Restaurant – Overlooking the garden, this restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Sublime Lounge – Overlooking the pool, this lobby lounge specialises in local cuisine and serves brunch and light fare. Open daily.

Jamisons Restaurant – Overlooking the garden, this buffet restaurant only serves breakfast. Open daily.

Eucalypt Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Leura Golf Club Bistro – Overlooking the golf course, this bistro serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Prenatal massage
  • Spa tub in spa
  • Number of treatment rooms 16
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 29 and AUD 34 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Blue Mountains
  • Fairmont Blue Mountains MGallery Collection
  • Fairmont Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains Resort
  • Fairmont Resort Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains MGall
  • Fairmont Blue Mountains MGallery Sofitel Leura

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.