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Fairmont Resort Blue Mountains MGallery Collection

4.0 star property
Family-friendly hotel with 3 restaurants and full-service spa

Photo gallery for Fairmont Resort Blue Mountains MGallery Collection

Couples treatment room(s), hot tub, body treatments, hot stone massages
2 bars/lounges
Daily buffet breakfast (AUD 38 per person)
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym
The current price is AU$195
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
1 Sublime Point Road, Leura, NSW, 2780
  • Place, Sublime Point Lookout
    ‪3 min drive‬
  • Place, Leura Mall
    ‪3 min drive‬
  • Place, Three Sisters
    ‪8 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
  • 27 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Courtyard Area

Superior Room, 1 King Bed, Courtyard Area

Superior Room, 1 King Bed, Courtyard Area

7.4 out of 10
Good
(16 reviews)

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Spa bath)

Deluxe Room, 1 King Bed (Spa bath)

Deluxe Room, 1 King Bed (Spa bath)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

About the area

Leura

A family-friendly stay in Leura awaits you at Fairmont Resort Blue Mountains MGallery Collection. Within a 30-minute stroll, you'll find Sublime Point Lookout and Blue Mountains National Park. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Ubika Spa can include hot stone massages, beachside massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Embers Grill Restaurant, serves local cuisine and is open for lunch and dinner. Two Doctors Whiskey Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to basketball. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Leura hotel, you'll be 4.5 km (2.8 mi) from Wentworth Falls Waterfall and 5 km (3.1 mi) from Wentworth Falls Lake.

What's nearby

  • Leura Golf Club - 2 min walk - 0.2 km
  • Sublime Point Lookout - 3 min drive - 2.0 km
  • Leura Mall - 3 min drive - 2.3 km
  • Three Sisters - 8 min drive - 5.4 km
  • Wentworth Falls Waterfall - 12 min drive - 6.2 km

Getting around

  • Leura Station - 4 min drive
  • Sydney Airport (SYD) - 85 min drive

Restaurants

  • ‪Lily's Pad Cafe - ‬3 min drive
  • ‪Freudian Sip - ‬3 min drive
  • ‪Red Door Cafe - ‬4 min drive
  • ‪Bygone Beautys - Antique Centre & Tearoom - ‬3 min drive
  • ‪Sparrows - ‬4 min drive

About this property

Fairmont Resort Blue Mountains MGallery Collection

Family-friendly hotel with 3 restaurants and full-service spa
Fairmont Resort Blue Mountains MGallery Collection offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. An outdoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Fairmont Resort Blue Mountains MGallery Collection. Free self parking is available.

This 4-star Leura hotel is smoke free.

  • 224 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Fairmont Resort Blue Mountains MGallery Collection offers 224 accommodations with minibars and a safe. 40-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ubika Spa has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Leura Gardens Resort
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4.4 out of 5, Excellent, 380 reviews
The price is AU$143
includes taxes & fees
9 Nov - 10 Nov
Leura Gardens Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 38 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Embers Grill Restaurant
  • Jamisons Restaurant
  • Leura Golf Club Bistro
  • No.1 Sublime Point
  • Two Doctors Whiskey Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Books
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Blue Mountains
Fairmont Blue Mountains MGallery Collection
Fairmont Blue Mountains MGallery Collection Leura
Fairmont Blue Mountains Resort
Fairmont Resort Blue Mountains MGallery Sofitel Leura
Fairmont Resort Blue Mountains MGallery Collection Leura
Fairmont Blue Mountains MGall
Fairmont Blue Mountains MGallery Sofitel Leura
Fairmont Resort Blue Mountains MGallery
Fairmont Resort Spa Blue Mountains MGallery by Sofitel
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Hotel
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Leura

Frequently asked questions

What is the cancellation policy at Fairmont Resort Blue Mountains MGallery Collection?

Fairmont Resort Blue Mountains MGallery Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Resort Blue Mountains MGallery Collection?

As of 17 Oct 2025, prices found for a 1-night stay for 2 adults at Fairmont Resort Blue Mountains MGallery Collection on 17 Nov 2025 start from AU$194.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Resort Blue Mountains MGallery Collection?

Yep, Fairmont Resort Blue Mountains MGallery Collection has a free self car park.

Is there a spa on site at Fairmont Resort Blue Mountains MGallery Collection?

Yep, Ubika Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Fairmont Resort Blue Mountains MGallery Collection have a pool?

Fairmont Resort Blue Mountains MGallery Collection has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Fairmont Resort Blue Mountains MGallery Collection?

Fairmont Resort Blue Mountains MGallery Collection features a full-service spa, an outdoor pool and an indoor pool.

Is Fairmont Resort Blue Mountains MGallery Collection family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Fairmont Resort Blue Mountains MGallery Collection is a hit with families.

Does Fairmont Resort Blue Mountains MGallery Collection serve breakfast?

Sure does, buffet brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Fairmont Resort Blue Mountains MGallery Collection?

No, Fairmont Resort Blue Mountains MGallery Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Resort Blue Mountains MGallery Collection?

Yep, you can grab a meal at Fairmont Resort Blue Mountains MGallery Collection's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Fairmont Resort Blue Mountains MGallery Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Fairmont Resort Blue Mountains MGallery Collection?

No, only service animals are allowed.

Is there a golf course on site at Fairmont Resort Blue Mountains MGallery Collection?

There is a golf course next to Fairmont Resort Blue Mountains MGallery Collection.

Fairmont Resort Blue Mountains MGallery Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1010 reviews
Rating 8 - Good. 329 out of 1010 reviews
Rating 6 - Okay. 171 out of 1010 reviews
Rating 4 - Poor. 64 out of 1010 reviews
Rating 2 - Terrible. 31 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

wendy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Its a beautiful place, but it really needs some up keep , the carpet in our room was very badly marked. the carpet everywhere needs replacing. the hotel is clean but sadly its age is showing. would i stay again, yes.
Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Rocco

Travelled with partner
Liked: Staff & service, amenities
Overall not too bad, maybe expected more based on the price of the room .
Stayed 2 nights in Jul 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and facilities, staff were helpful were they could. Definitely recommend going back!
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Easy option for families in the school holidays. Hotel is starting to get a bit tired but was clean. Needed extra staff for housekeeping and F&B service to manage busy hotel.
Stayed 3 nights in Jul 2025

6/10 Okay

Andrew

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Great facilities for kids however hotel is very dated. Hotel staff and service not up to scratch.
Stayed 2 nights in Jul 2025

8/10 Good

Aza, Castle Hill

Liked: Cleanliness, amenities, property conditions & facilities
Amazing for families with kids has pool sauna ice skating tennis basketball play areas duck feeding giant blow up castle and huge rainbow skids activities , movie theatre We missed the house riding Very friendly staff I would have given 5 has it not been for limited food options at resort such as not being to get Ala carte breakfast The breakfast buffet eggs were very ordinary to terrible. At least let people order eggs this way Also would have been good to have Greek yogurt at breakfast buffet My previous 2 stays were not during school holidays and before Covid The sublime cafe has outstanding prawn pasta and arancini, but terrible calamari and no cakes no soups could really do with more options such as pizza. They used to in the past have very nice cake selections I honestly over all love this resort I think with modifications to have more food options would be a 5 out of 5 I guess one would drive to Leura and Katoomba but it was extremely cold and we really wanted to stay in resort so had to get uber eats one night to hotel as my husband had a cold and did not want to be in zero weather We only booked a month before so could not get interconnected rooms but they gave us 2 rooms next to each other and were extremely good to change bed configurations to be king or 2 singles as we wanted The new ice rink is so lovely wish they made it double the size as there is space !
Stayed 3 nights in Jul 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Eirin

Stayed 1 night in Jul 2025

8/10 Good

Julyani

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A lot of kid friendly activities in the resort. However the room was a little outdated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Stayed 4 nights in Jun 2025

10/10 Excellent

tarik

Stayed 2 nights in Mar 2025

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
An honest review...There were plenty of games rooms and activities for kids such as ice-skating and basket ball courts. We wish we had more time here. I think the horse riding would do really well and it's a shame the stable is not in use. The property was beautiful and the breakfast and staff were terrific. The building itself is very outdated but it has a lot of character. Some of the furniture and fixtures need a bit of a spruce up such as a faulty lamp, scratches over the bath and no bin liner. Nothing big really! The giant rainbow slide...well the kids were upset that is wasn't running the day we came. The extra large bath towels were so comfortable and I loved how spacious the room was compared to other resorts. Overall we would definitely come back and for a longer visit so we can get the most out of what this great family resort has to offer.
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Stayed 3 nights in Jun 2025

8/10 Good

Manoj

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
What a disappointment. This Resort once was a lovely place to go to and enjoy yourselves. Now it is a place to go if you have kids the noise slamming doors kids running up the corridors yelling. The spa was so full of kids we couldn't even get a foot in with the kids.The pool they had balls throwing all in the pool not good. The days we stayed the Whisky bar was closed,never saw the shop open , the lounge with the fire place and bar serving snacks ,snacks stopped at 5 and the bar closed at 6.Our thoughts have changed and unless you have children I would give this a miss.
Stayed 2 nights in Jun 2025

8/10 Good

Hey Cuong

Travelled with family
Stayed 1 night in Jun 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good family place. Recommend getting in early for dinner otherwise can take a while to get food
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities
The room was quite spacious with most of the requirements for our family, however they do need a bit of an upgrade. The combined bathtub/shower doesn’t work as water ends up all over the floor of the small bathroom which is very frustrating! The exhaust fan in the bathroom was out of order & quickly fogged up whenever having a hot shower. Our TV was tempremental at times & needs to be replaced. The buffet breakfast was a great way to start the day & our stay overall was good.
Stayed 2 nights in Jun 2025

8/10 Good

Yun

Stayed 1 night in Jun 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lili

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good for a family however the room should be prepared for the number of people stay there not just one person Would be good if requested items such as robe and slippers could have been delivered to the pool area as there was none in the room
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 2 nights in Jun 2025