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The Whitlock

Property class: 2

Photo gallery for The Whitlock

A large house with a covered patio area featuring outdoor seating and a fire pit.
A cozy lounge area with plush seating, a fireplace, and large windows offering a view of the outdoors.
A corner dining area with a wooden table set for four, surrounded by upholstered chairs.
A sunlit room with large windows, a stone floor, and two rocking chairs.
A well-lit room with a large window, a clock, and a fireplace. There are several chairs and a table with a vase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
The current price is AU$210
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
16 Church St, Lenox, MA, 01240
  • Place, Lenox Library
    ‪5 min walk‬
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪6 min walk‬
  • Place, Shakespeare and Company
    ‪14 min walk‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬

Room options

View all photos for Standard Two Double

A hotel room with two beds, a nightstand, a lamp, and a window with a view of buildings.

Standard Two Double

7.8 out of 10
Good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cozy Queen

A large bed with a wooden headboard, two bedside tables, and a nightstand.

Cozy Queen

8.0 out of 10
Very good
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Suite

A living room with a sofa, a coffee table, a TV, and a chair.

Nest Suite

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe King

A bedroom with a bed, bedside tables, a dresser, a television, and large windows.

Deluxe King

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

A neatly made bed with white and patterned pillows, a wooden nightstand with a lamp, and a green door in the background.

Standard King

9.0 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

A neatly made bed with two bedside tables, each with a lamp, a green door, and two framed pictures on the wall.

Standard Queen

7.6 out of 10
Good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

A bedroom with a large bed, a nightstand, a lamp, and a window with a view of greenery.

Standard Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible

A hotel room with two beds, a nightstand with a lamp, a chair, and a view of the outside through a door.

Standard Room, 2 Double Beds, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Pet-friendly
  • Parking included
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9 Nov - 10 Nov
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About the area

Lenox

The Whitlock puts you in the heart of Lenox, steps from Lenox Library and within a 10-minute stroll of Berkshire Performing Arts Center. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a business centre and a terrace. Other amenities include coffee/tea in a common area, a garden and a fireplace in the lobby. There's also the convenience of free self parking. .Near this Lenox hotel, you'll find Tanglewood Music Center.

What's nearby

  • Lenox Library - 5 min walk - 0.5 km
  • Berkshire Performing Arts Center - 6 min walk - 0.6 km
  • Ventfort Hall Mansion and Gilded Age Museum - 6 min walk - 0.6 km
  • Shakespeare and Company - 14 min walk - 1.2 km
  • Wyndhurst Golf & Club - 3 min drive - 2.5 km

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬4 min drive
  • ‪Tanglewood Cafe - ‬4 min drive
  • ‪Chocolate Springs Cafe - ‬3 min drive
  • ‪Lenox Coffee - ‬5 min walk
  • ‪Haven Cafe & Bakery - ‬5 min walk

About this property

The Whitlock

WiFi is free in public spaces. There's an onsite business centre. The Whitlock also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

This Lenox hotel is smoke free.

  • 30 guestrooms or units
  • Business facilities
  • Coffee in lobby
  • Storage area for luggage
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
The Whitlock offers 30 accommodations with air conditioning. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

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  • Parking included
  • Air-conditioning
  • Housekeeping
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9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number C0356161520

Property is also known as

Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox

Frequently asked questions

What is the cancellation policy at The Whitlock?

The Whitlock offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Whitlock?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at The Whitlock on 9 Nov 2026 start from AU$210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Whitlock?

Yep, The Whitlock has a free self car park.

Are there any beaches close to The Whitlock?

The closest beach to The Whitlock is Iroquis Waterfront (18.3 km).

Is there a free airport shuttle available at The Whitlock?

No, The Whitlock does not offer an airport shuttle service.

What time are check-in & check-out at The Whitlock?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Whitlock?

No, pets are not allowed.

The Whitlock Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 213 out of 417 reviews
Rating 8 - Good. 110 out of 417 reviews
Rating 6 - Okay. 57 out of 417 reviews
Rating 4 - Poor. 25 out of 417 reviews
Rating 2 - Terrible. 12 out of 417 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great rooms and great location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The inn, located in the center of Lenox, has a lot of historical character. It feels like a classic new England inn.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and clean large room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat the location. Hotel has a lot of character and great outdoor space.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Logan at front desk was especially helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
a great choice if you want to stay in the heart of Lenox. It's a quiet place and had everything you needed. The people who worked there are kind. It's no frills, comfortable and affordable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Charming place and close to the Lenox downtown area.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old inn in the heart of a lovely old town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely refurbished rooms in a loverly older building in a great location - with a nice outdoor patio. The lobby / bar looks like it's still getting restarted - but not a problem given it's location to everything else in Lenox a short stroll away.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Love its charm and ambience. Have been here many times and will return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this place, its charm and its location. Staff are always wonderful, so friendly and willing to talk. I come back again and again, and am always disappointed when there are no reservations for the day I need. I will be back soon.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very nice coffee set up in the morning. Staff was super courteous and helpful. Most of property is updated although carpeting and rugs are tired. Location is great, very convenient to Tanglewood and restaurants. Parking is onsite and more than ample. B
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So enjoyable! Very low key and private. Will definitely return
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice rooms, great location.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Amenities
It's a tired old inn and needs a make over. Keurig coffee machine not accessible until after 7:00 AM. Would not stay there again.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
AC was much too cold and couldn’t seem to be adjusted - I slept in my clothes since there weren’t enough blankets; quiet place and a bit old fashioned decor but bathroom spotless; window coverings actually shut out light (positive); convenient to Lenox/Tanglewood and French patisserie next door
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super cute place and walking distance to a bunch of great shops and food!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely historical hotel within walking distance to many great shops and restaurants. Staff members maintained good communication and were very helpful throughout our stay. Rooms were clean, quiet, and comfortable. Would definitely stay there again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially worried seeing mixed reviews about The Whitlock but we had a wonderful time. Location cannot be beat - walk out the door into town and everything Lenox has to offer. Room was clean, cozy and comfortable. AC was strong even during a heatwave. SmartTV with all of the streaming channels. The lobby and patio space were great, and there is a little convenience area to buy waters or juice. The staff were responsive and helpful when we wanted to switch rooms. Wonderful trip all around, I recommend the Whitlock for your trip to Lenox!
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
We liked that we could walk to Tanglewood--the location was the strongest asset of the property. There was minimal staff-- I received a text that front desk staff was leaving at 7pm. The room was adequate. The heat exchanger worked but the air blew directly on our bed. There were no coffee pods with caffeine for early risers.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Be careful - this property charges your credit card for the stay when you check in online, after you’ve already paid Expedia. It is very difficult to reach a responsible individual/manager to resolve the billing dispute, and they haven’t been responsive to Expedia either.
Stayed 2 nights in Jun 2026