Beach Retreat & Lodge at Tahoe

3.5 star property
Beachfront resort with 2 restaurants and marina

Photo gallery for Beach Retreat & Lodge at Tahoe

2 restaurants, lunch, dinner served; American cuisine
Terrace/patio
Property grounds
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
2 restaurants, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View map
3411 Lake Tahoe Blvd, South Lake Tahoe, CA, 96150
  • Place, Heavenly Gondola
    ‪4 min drive‬
  • Place, The Shops at Heavenly Village
    ‪4 min drive‬
  • Place, Lakeside Beach
    ‪4 min drive‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(66 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Heating
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Yard
Balcony or patio
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(44 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Heating
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Yard
Balcony or patio
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Partial Lake View

8.6 out of 10
Excellent
(37 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Heating
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Yard
Balcony or patio
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Partial Lake View

7.4 out of 10
Good
(36 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Heating
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Yard
Balcony or patio
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 26 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Beach View

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Heating
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Yard
Balcony or patio
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 26 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Premium Double Room, 2 Queen Beds, Beach View

7.2 out of 10
Good
(14 reviews)

Highlights

Balcony or patio
Garden
Air conditioning
Heating
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Yard
Balcony or patio
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds, Accessible, Garden View

Highlights

Balcony or patio
Garden
Air conditioning
Heating
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Yard
Balcony or patio
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Air conditioning
Heating
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Yard
Balcony or patio
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

South Lake Tahoe

At Beach Retreat & Lodge at Tahoe you'll be 2.8 km (1.8 mi) from Heavenly Gondola and 2.9 km (1.8 mi) from The Shops at Heavenly Village. Highlights at this beachfront resort include 2 restaurants, 3 bars/lounges and an outdoor swimming pool. .The restaurant, Sidelines Sports Pub, serves American cuisine and is open for lunch and dinner. Tiki Bar is the resort's own bar. Spend the day at the beach and enjoy the on-site marina, Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Full breakfast is available at weekends between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this South Lake Tahoe resort, you'll be 3 km (1.9 mi) from Casino at Harrah's Lake Tahoe and 3.2 km (2 mi) from Casino at Harveys Lake Tahoe.

What's nearby

  • Heavenly Gondola - 4 min drive - 2.9 km
  • The Shops at Heavenly Village - 4 min drive - 2.9 km
  • Casino at Harrah's Lake Tahoe - 4 min drive - 2.9 km
  • Lakeside Beach - 4 min drive - 2.9 km
  • Casino at Harveys Lake Tahoe - 4 min drive - 3.3 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 64 min drive

Restaurants

  • ‪Heidi's Pancake House - ‬6 min walk
  • ‪The Red Hut Café - ‬15 min walk
  • ‪Riva Grill - ‬15 min walk
  • ‪Artemis Lakefront Cafe - ‬15 min walk
  • ‪Elements Eatery & Bar - ‬3 min walk

About this property

Beach Retreat & Lodge at Tahoe

Beachfront resort with 2 restaurants and marina
Beach Retreat & Lodge at Tahoe offers its guests a marina, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces.

Event space at this resort measures 3200 square feet (297 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and ski storage are also featured at Beach Retreat & Lodge at Tahoe. Self parking is free.

This South Lake Tahoe resort is smoke free.

  • 261 guestrooms or units
  • 3 levels
  • 5 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 3200 sq ft of conference space
  • 297 sq. m of conference space
  • Built in 1975
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Ski equipment rentals
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar on the beach
Beach Retreat & Lodge at Tahoe offers 261 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This South Lake Tahoe resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 8:00 AM to noon for a fee: USD 6 to 17 per person
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Boathouse on the Pier
  • Sidelines Sports Pub
  • Tiki Bar

Things to do

  • Bicycle rentals
  • Boat tours
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Rowing/canoeing
  • Sailing
  • Ski equipment rentals
  • Ski storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a state park
  • In the mountains
  • Marina
  • On a lake
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 1975
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 39.20 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 17 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Beach Retreat & Lodge Tahoe
Beach Retreat Lodge
Beach Retreat Lodge Tahoe South Lake Tahoe
Tahoe Beach Retreat
Beach Retreat Lodge Tahoe
Beach Retreat Tahoe South Lake Tahoe
Beach Retreat Tahoe
The Beach Retreat Lodge at Tahoe
Retreat Tahoe South Tahoe
Beach Retreat Lodge at Tahoe
Retreat & At Tahoe South Tahoe
The Beach Retreat Lodge at Tahoe
Beach Retreat & Lodge at Tahoe Resort
Beach Retreat & Lodge at Tahoe South Lake Tahoe
Beach Retreat & Lodge at Tahoe Resort South Lake Tahoe

Frequently asked questions

What is the cancellation policy at Beach Retreat & Lodge at Tahoe?

Beach Retreat & Lodge at Tahoe offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Beach Retreat & Lodge at Tahoe?

Yep, Beach Retreat & Lodge at Tahoe has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Beach Retreat & Lodge at Tahoe?

Yep, Beach Retreat & Lodge at Tahoe is a short 12-minute walk from El Dorado Beach. Fun beach activities include parasailing, kayaking and canoeing. You can also find motor boats and boat tours.

Does Beach Retreat & Lodge at Tahoe have a pool?

Beach Retreat & Lodge at Tahoe has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

What luxury perks are available at Beach Retreat & Lodge at Tahoe?

Beach Retreat & Lodge at Tahoe features an outdoor pool, 1 hot tub and 2 restaurants. All guestrooms come with premium bedding and private yards.

What makes Beach Retreat & Lodge at Tahoe a romantic place to stay?

1 hot tub and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Beach Retreat & Lodge at Tahoe.

Does Beach Retreat & Lodge at Tahoe serve breakfast?

You bet, full breakfast is offered at weekends between 8:00 AM and noon.

Is there a free airport shuttle available at Beach Retreat & Lodge at Tahoe?

No, Beach Retreat & Lodge at Tahoe does not offer an airport shuttle service.

Is there a bar or restaurant at Beach Retreat & Lodge at Tahoe?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Beach Retreat & Lodge at Tahoe?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Beach Retreat & Lodge at Tahoe?

Dogs are welcome at Beach Retreat & Lodge at Tahoe, with food and water bowls on offer.

Is there a golf course on site at Beach Retreat & Lodge at Tahoe?

There isn't one on site, but Bijou Golf Course is a short 5-minute walk away.

Beach Retreat & Lodge at Tahoe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1088 reviews
Rating 8 - Good. 260 out of 1088 reviews
Rating 6 - Okay. 171 out of 1088 reviews
Rating 4 - Poor. 81 out of 1088 reviews
Rating 2 - Terrible. 77 out of 1088 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach Retreat and Lodge is a great place to stay. The location was awesome, the beds were super comfortable and when you walked out of the lobby into the back of the hotel, a lovely resort awaits you. Being right on the magnificent Lake Tahoe with a beach/ chaise lounges and a tiki bar makes for a wonderful stay!
Stayed 2 nights in Aug 2025

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort has an absolutely spectacular location with a beautiful sandy beach and fun tiki-themed beach bar. We opted for a beachfront room with a full, unobstructed sandy beach view. It cost a pretty penny but we knew we were splurging on the view and they definitely delivered. View was gorgeous. Sunsets were stunning. I got to swim in Tahoe for the first time since I was 10 or 11 years old (I'm 50 now) which was magical. There was a fairly sizable hiccup with our check-in which resulted in us not getting into a room until close to 6pm despite arriving at the resort at 1pm, but staff were apologetic, worked hard to resolve it, and gave us a discount on our room rate, so we felt it was handled as professionally and expediently as could be expected or desired. We loved that they are dog-friendly. To other middle-aged travelers I will say that this is definitely Party Central with tons of younger people being out and about and LOUD until fairly late at night, so just know what you are booking. Next time we are in the area we will probably look for a quieter and more relaxed/low-key accommodation that will better compliment who we are and what our objectives are: however I don't hold this against the resort at all. They offer the experience they offer: it was I who should have done more homework/researched more thoroughly. Overall it was an enjoyable stay, though probably a one-and-done for us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property! Nice, clean and comfortable. Great restaurant on the pier, especially if you visit for sunset. Bit of a walk into Heavenly but all flat and nice to be in a quieter location.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Disliked: Staff & service
No Hotel Cleaning Service for three days - The Hotel Manager told me they were understaffed.
Stayed 3 nights in Jul 2025

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pictures on the site were not accurate and location is actually very congested. This was our first time in the area getting the lay of the land. First morning a car alarm woke us up at 7:00, cars are parked right up in front of units, beach cantina was loud into the night with super drunk people (drinking games. Etc. but no dancing or live music—it was more a get wasted vibe. Lobby area was lovely but people are mostly there to work on their laptops with loud conference calls all morning. We were clearly out of place there as a vacationing family. Access to beach was nice but there was no seating or towel service so you had to kind of just stand around or know to bring your own chairs. The welcome letter said rooms would be serviced daily unless you requested NOT to. After waiting two days we called the front office and the lady made up something about only offering it every three days. By then we were swimming in dirty towels and would have planned if they had told us service wasn’t available. This property claims to be “all inclusive” but their biggest selling point is the lake and the neighboring boat rentals (amazing place!). I did like their coffee machine and access to s’mores for the kids but given the cost of these rooms we are used to getting a little more. The hotel itself is over priced and located on a very busy street and it is surrounded by parking lots. The people working there (except for one lady) were extremely nice and friendly.
Stayed 4 nights in Aug 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location was great! Room was average but nice. Comfortable and close to the beach, shopping, and restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right on the lake. The restaurants on site had great food. The tiki bar outside out nice. The rooms were nice but need some updating. The carpets need be replaced. Would definitely stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the place was pretty nice: Good location, right at the beach, had an outdoor beach bar, hot tub, pool, room had a gas fireplace. Room was very small. Housekeeping never came during the 3-night stay. The sink was clogged, and had difficulty streaming movies by 9:00pm. Had to change rooms to get better wifi connection.
Stayed 3 nights in Aug 2025

8/10 Good

Janet

Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, room comfort

Machine noise ruined stay

1. I selected pay at hotel, yet the hotel charged first night on my card. Called hotel and they said that’s their policy 2. Tamera at the Sidelines is awesome. 3. Our room had a nice view of the lake but not sure if a/c or some type of machine on the roof that made a loud noise 24/7 so we could not enjoy the balcony or leave the slider open at night.
Stayed 3 nights in Aug 2025

4/10 Poor

Phanindra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk person during chek in time was very rude and spoke with attitude. The room we got is in 2nd floor and for both the nights on the 3rd floor they keep jumping on the floor and it resounded on the 2nd floor. This was my worst stay in a hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Tem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty , no service at all.. waste of time and money
Stayed 2 nights in Aug 2025

6/10 Okay

Sher

Travelled with family and small children
Disliked: Property conditions & facilities
The property is a bit run down and is party hotel. We were traveling with young children and booked a beach front room thinking that would be enjoyable with the kids. However our room was next to the tiki bar that blasts music from around noon until 10pm at night. The crowd is very loud and wild. We tried to keep our children off the balcony because we saw people falling down drunk, puking, get kicked out of the tiki bar and then someone's wallet be stolen out of their back pack on the beach. The bar guests were smoking right outside of room which was really gross to us. We enjoyed the pool more than the beach as it was as wild. The rooms were okay, felt clean enough to sleep in but the walls in the bathroom were pretty gross. No microwave but did have a mini fridge. Overall I would never stay at this property again, there are many other options that are more family friendly in the area. I now remember why we always opt for short term rentals instead of hotels. When I was in my 20's this place would have been fun but not when traveling with kids who need to go to sleep at 8:30pm.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
High marks for location and service/friendliness, low for everything else. Rooms are super dated and not well cleaned, shower leaked all over the floor, restaurant bathrooms were appallingly badly maintained, food service and drinks choices were poor. For this price point, would not recommend
Stayed 2 nights in Aug 2025

2/10 Terrible

Alicia

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 2 nights in Aug 2025

6/10 Okay

Esmeralda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
it was okay just neede more blankets it was 5 of us and we had to share the blanket witch was small. the hotel was nice but we did have to keep asking for towels they would give us 1 for a family of 5. towel rack at pool was always empty the parking was mostly full because of people going to beach would park in guest parking. instead of actually towing people’s cars that were not guest at the hotel they didn’t care.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jesus

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Overpriced room in very poor condition. Walked into a room with a very dirty flooring. The room also has a bad smell. Walked into the bathroom and the toilet seat, on both top and bottom, and bowl were stained with human feces. Shower also appeared as it hadn’t been cleaned. After 5 hours of driving with 2 toddlers, I didn’t have the energy to look for a new place to stay or complain to staff. The lobby was always full of people and staff looked overwhelmed as it was. Also, when showering, all the water leaks out of the shower and nearly floods the entire bathroom. I had to use all the provided towels and some to contain the water in the tiny bathroom. Room is very outdated. Not really kid friendly either. You can hear footsteps all around you. Pool are had 0 towel and beach access was littered with trash.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda, Wofford Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

James, WOODSIDE

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No hot water in our building for three days! They said they were setting up a system for morning showers in the other building but when I went to the desk at 7am to get the key for the shower room the clerk had no idea what I was talking about. Typical for the property. Lots of 'deferred maintenance' and poorly trained staff. They make their money from having a really great location.
Stayed 5 nights in Jul 2025

2/10 Terrible

Monique

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not cleaned, which left us not only with a messy room, but also with full trash cans, no clean towels, no toilet paper, or sand-free floors, and the staff's response was extremely rude and unhelpful. The resort's older, motel-like atmosphere and poor customer service make it a place I would not revisit.
Stayed 2 nights in Jul 2025

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Immediately on entering room, it smelled like cheese. Walls in room were dirty and everyday we rec’d towels that had stains or looked dirty. Pool was clean but no towels and beach was incredibly small. No gym so amenities fee was overpriced for very little to no actual amenities other than parking. Beds were comfortable. Pictures were entirely misleading. Looks nothing like the pictures we saw online on Expedia. Towel rack was broke and shower leaked regularly.
Stayed 4 nights in Jul 2025

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025