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Lake Arrowhead Resort and Spa

3.5 star property
On private beach with outdoor pool, near Lake Arrowhead Village

Photo gallery for Lake Arrowhead Resort and Spa

Private beach, beach towels, fishing
Terrace/patio
Lobby
Cocktail bar
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$316
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
27984 Highway 189, Lake Arrowhead, CA, 92382
  • Place, Lake Arrowhead Village
    ‪2 min walk‬
  • Place, Arrowhead Resort Beach
    ‪3 min walk‬
  • Place, Lake Arrowhead Village Lakefront
    ‪5 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(72 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Lakeside

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony, Lakeside

8.4 out of 10
Very good
(84 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Lakeside

Room, 2 Queen Beds, Balcony, Lakeside

Room, 2 Queen Beds, Balcony, Lakeside

8.6 out of 10
Excellent
(38 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 45 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony, Lakeside (Corner)

Suite, Multiple Beds, Balcony, Lakeside (Corner)

Suite, Multiple Beds, Balcony, Lakeside (Corner)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 95 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Roll-in Shower

8.2 out of 10
Very good
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony, Lakeside

Suite, Multiple Beds, Balcony, Lakeside

Suite, Multiple Beds, Balcony, Lakeside

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 73 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Lakeside (SPA)

Suite, 1 King Bed, Balcony, Lakeside (SPA)

Suite, 1 King Bed, Balcony, Lakeside (SPA)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Lakeside

1 bedroom, in-room safe, desk, laptop workspace

Room, Multiple Beds, Lakeside

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Queen Beds, Lakeside

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lakeside

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Roll-in Shower

1 bedroom, in-room safe, desk, laptop workspace

Room, Multiple Beds, Roll-in Shower

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

About the area

Lake Arrowhead

Lake Arrowhead Resort and Spa places you steps from Arrowhead Resort Beach and within a short 5-minute stroll of Lake Arrowhead Village. Highlights at this beachfront hotel include 2 hot tubs, a full-service spa and a private beach. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. BIN Bar is the hotel's own cocktail bar. Enjoy the outdoor swimming pool, gym, Turkish bath/hammam and steam room. 23000 square feet (2137 square metres) of event facilities include 14 meeting rooms and conference space. Plus you'll find a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Each morning full breakfast is served between 7:30 AM and 11:00 AM. .In proximity to this 3.5-property class Lake Arrowhead hotel you'll find Yaamava' Resort & Casino.

What's nearby

  • Lake Arrowhead Village - 2 min walk - 0.2 km
  • Lake Arrowhead - 3 min walk - 0.3 km
  • Arrowhead Resort Beach - 3 min walk - 0.3 km
  • Lake Arrowhead Village Lakefront - 5 min walk - 0.5 km
  • Blue Jay Bay - 4 min drive - 2.6 km

Getting around

  • Rialto Station - 38 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 51 min drive

Restaurants

  • ‪The Cadillac Cowboy - ‬7 min walk
  • ‪Jensen's Finest Foods - ‬3 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Jetties Waterfront Kitchen + Drink - ‬8 min walk
  • ‪Lakefront Tap Room Bar & Kitchen - ‬8 min walk

About this property

Lake Arrowhead Resort and Spa

On private beach with outdoor pool, near Lake Arrowhead Village
Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Lake Arrowhead Resort and Spa such as an outdoor pool and a fitness centre.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. This Tudor hotel also offers a steam room and a terrace.

This 3.5-star Lake Arrowhead hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 3 levels
  • 23000 sq ft of conference space
  • 2137 sq. m of conference space
  • Built in 1984
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lake Arrowhead Resort and Spa offers 173 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels.

Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided once per stay.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aromas
  • BIN 189
  • BIN Bar

Things to do

  • 2 hot tubs
  • Fishing
  • Full-service spa
  • Gym
  • Outdoor pool
  • Ski passes
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 14 meeting rooms
  • 23,000 square feet of conference space

Outdoors

  • Beach towels
  • Firepit
  • In the mountains
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Spa access
  • Hot tub access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 15.00 for children
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arrowhead And Spa Arrowhead
Lake Arrowhead Resort and Spa Hotel
Lake Arrowhead Resort and Spa Lake Arrowhead
Lake Arrowhead Resort and Spa Hotel Lake Arrowhead

Frequently asked questions

What is the cancellation policy at Lake Arrowhead Resort and Spa?

Lake Arrowhead Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Arrowhead Resort and Spa?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Lake Arrowhead Resort and Spa on 27 Oct 2025 start from AU$262.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Lake Arrowhead Resort and Spa?

Yep, Lake Arrowhead Resort and Spa is on Arrowhead Resort Beach. Fun beach activities include fishing.

Is there a spa on site at Lake Arrowhead Resort and Spa?

Yep, there is an onsite spa at Lake Arrowhead Resort and Spa. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Lake Arrowhead Resort and Spa have a pool?

Lake Arrowhead Resort and Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Lake Arrowhead Resort and Spa?

Lake Arrowhead Resort and Spa features a private beach, 2 hot tubs and an outdoor pool.

Does Lake Arrowhead Resort and Spa serve breakfast?

Yeah, full brekkie is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Lake Arrowhead Resort and Spa?

No, Lake Arrowhead Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Arrowhead Resort and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Lake Arrowhead Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Lake Arrowhead Resort and Spa Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1109 reviews
Rating 8 - Good. 219 out of 1109 reviews
Rating 6 - Okay. 121 out of 1109 reviews
Rating 4 - Poor. 55 out of 1109 reviews
Rating 2 - Terrible. 35 out of 1109 reviews

Reviews

10/10 Excellent

Maria, Palmdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have stayed here many times and I’m certain I will be here many more times. The rooms are nothing special but they are always clean. All of the employees that I’ve ever had contact with are very friendly and helpful. One thing I would like see improved is the condition of the trail to the resort boat docks. There are benches along the way and they are in serious disrepair. The paint is almost gone, there are spider webs and bugs all over the benches and most of the surrounding flora & fauna are dead.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Vahagn

Liked: Cleanliness
Properties very old and not clean
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and pool area need refreshing
Stayed 3 nights in Jul 2025

10/10 Excellent

Bronson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect one night romantic getaway…nice having the lakeshore and the pool for a dip.
Stayed 1 night in Jul 2025

4/10 Poor

Marine

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Been going there years it’s nice family oriented place! I paid extra for lakefront/lakeside got pool view didn’t like it then the girl at front desk wasn’t very pleasant i asked for manager she said she will do something waited about 1-130 maybe more can’t remember. Once I got the new room it was worse than what I originally had. Had lake view with face restaurant trash at this point didn’t really feel like waiting another 1 hour for another room. Yes they did give me 35$ resort fee back but it’s not about the 35$ it’s more i wanted what i paid for. I didn’t want to argue with people when I’m trying to get away and relax.
Stayed 2 nights in Jul 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay, definitely I will come back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was looking forward to stay till late by the lake but they had to close it due to a private even. They should post it on the website so we are aware and could have picked another weekend. Friendly staff but restaurant i walked in early to see if my family can have dinner but the person said it was fully booked without checking and we called in and was able to get a table without hesitation.
Stayed 1 night in Jul 2025

10/10 Excellent

Chesnee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This place gave me the relaxation I needed. I really enjoyed my stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Ramon

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, excellent service! We asked for a quiet room on the back of the property. It was perfect for us! If you want to hear the festivities, a poolside room is for you.
Stayed 4 nights in Jul 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, room comfort

Lake Arrowhead Resort

The Hotel is good… I fill they are under staffed… the Kayaking we sign up to do got cancelled do to no guide? And no back up. Went to sign up next day still no guide. Fire pits close at 8 pm???? It just gets dark then. Carpets very dirty, buildings need some paint and repairs… The staff was nice…. Good restaurants in the area…. I will return though…
Stayed 2 nights in Jul 2025

10/10 Excellent

navid

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great staff, disappointing stay

I want to be very clear up front: the staff at Lake Arrowhead Resort were all lovely. Every person we interacted with — from the front desk to the spa team — was friendly, professional, and clearly doing their best with what they’ve been given. None of my feedback is directed at them. That said, the overall experience fell far below expectations, especially given the premium pricing and the way the resort is presented online. We booked a couples massage for $432, expecting a full spa experience. The jacuzzi and steam room were both out of order, and this wasn’t disclosed in advance. The “relaxation lounge” was just four hard wicker chairs and a water cooler — no ambiance, no comfort. The sound bath was held in a basement room beneath a loud gym, so the session was constantly disrupted by banging and thuds from above. Not exactly relaxing. The guest room itself was also underwhelming — bland, dated, and not well maintained. The bathroom walls had what looked like vomit stains around the toilet, and the tile grout was uneven and discolored. It all just felt… sad. Not dirty enough to walk out, but nowhere near the quality you'd expect from a “resort.” This place has potential — the location is great and the staff are gems — but the facilities, maintenance, and guest experience desperately need attention. I wouldn’t stay here again unless serious improvements are made.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Mehrnaz, Carlsbad

Disliked: Cleanliness, amenities, property conditions & facilities
Zero service based on the price they hade no service. I paid $389 for 2 nights but I received no service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruben

Enjoyed the beach, the food was excellent, great service, excellent location.
Stayed 2 nights in Jul 2025