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PortAventura Hotel El Paso

4.0 star property
Family-friendly resort with 2 restaurants, near PortAventura World

Photo gallery for PortAventura Hotel El Paso

Seasonal outdoor pool, pool umbrellas, pool loungers
Property video
Terrace/patio
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$204
includes taxes & fees
6 Mar - 7 Mar

Explore the area

View map
Rambla Del Parc s/n, Salou, 43840
  • Place, PortAventura World
    ‪6 min walk‬
  • Place, Ferrari Land
    ‪8 min walk‬
  • Place, Tourist Office of Salou
    ‪14 min walk‬
  • Airport, Reus (REU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Desk
In-room safe
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Desk
In-room safe
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Desk
In-room safe
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Desk
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Desk
In-room safe
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Desk
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Desk
In-room safe
  • Sleeps 1
  • 1 Double Bed

About the area

Salou

A family-friendly stay in Salou awaits you at PortAventura Hotel El Paso. Within a 20-minute stroll, you'll find Tourist Office of Salou and Municipal Theatre Auditorium. Highlights at this resort include 2 restaurants, 4 bars/lounges and a water park. .The buffet restaurant, El Merida, serves international cuisine and is open for breakfast, lunch and dinner. Club Maya is the resort's own bar. Enjoy the seasonal outdoor swimming pool, kids' swimming pool, pool loungers and lifeguards on site. Added amenities include free Wi-Fi in public areas, theme park character encounters and a snack bar/deli. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Attractions within a 30-minute drive of this 4-property class Salou resort include PortAventura World and Cambrils Beach.
View more Resorts in SalouOpens in a new window

What's nearby

  • PortAventura World - 6 min walk - 0.6 km
  • PortAventura Caribe Aquatic Park - 6 min walk - 0.6 km
  • Ferrari Land - 8 min walk - 0.7 km
  • Tourist Office of Salou - 14 min walk - 1.2 km
  • Lumine Mediterránea Beach Club & Golf Community - 4 min drive - 1.7 km

Getting around

  • Salou Port Aventura Station - 6 min walk
  • Barcelona El Prat Airport (BCN) - 79 min drive

Restaurants

  • ‪Cervecería de l'Estació - ‬5 min drive
  • ‪Buffet Bohio - ‬8 min walk
  • ‪Puerto Viejo - ‬7 min walk
  • ‪Mediterrània - ‬6 min drive
  • ‪Cafe Saula - ‬6 min drive

About this property

PortAventura Hotel El Paso

Family-friendly resort with 2 restaurants, near PortAventura World
Some rates at PortAventura Hotel El Paso are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

PortAventura Hotel El Paso offers its guests a water park (surcharge), a seasonal outdoor pool, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, theme park character encounters, and an arcade/games room are also featured at the family-friendly PortAventura Hotel El Paso. Limited free parking is available on a first-come, first-served basis.

This 4-star Salou resort is smoke free.

  • 501 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 4 bars or lounges
  • Built in 2002
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
PortAventura Hotel El Paso offers 501 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Salou resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Minibar, in-room safe, desk, laptop workspace
PortAventura Hotel Gold River
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 790 reviews
The price is AU$208
includes taxes & fees
27 Feb - 28 Feb
PortAventura Hotel Gold River

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Free theme park shuttle
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15.50 per person
  • 2 restaurants
  • 4 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bar Maya
  • Club Maya
  • El Coyote
  • El Merida
  • La Bahía

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Games
  • Seasonal outdoor pool
  • Table tennis
  • Theme park character encounters
  • Water park

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • High chair
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Theme park character encounters
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.50 per person
  • Towels fee: EUR 15 per person, per stay (or guests may bring their own)
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property uses solar energy.

Property Registration Number HT-000770

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This resort caters to LGBTQ+ guests.
  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

PortAventura El Paso
PortAventura El Paso Salou
PortAventura Hotel El Paso Theme Park Tickets Included Salou
PortAventura Hotel El Paso Salou
El Paso At Portaventura Hotel
PortAventura Hotel El Paso All Inclusive Salou
PortAventura Hotel El Paso Theme Park Tickets Included
PortAventura El Paso Theme Park Tickets Included Salou
PortAventura El Paso Theme Park Tickets Included
Aventura Paso Theme Park Tick

Frequently asked questions

Is parking available at PortAventura Hotel El Paso?

Yep, PortAventura Hotel El Paso has a free self car park. Onsite parking is limited (max 10 spaces per unit).

How much does it cost to stay at PortAventura Hotel El Paso?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at PortAventura Hotel El Paso on 6 Mar 2026 start from AU$199.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to PortAventura Hotel El Paso?

The closest beach to PortAventura Hotel El Paso is Cambrils Beach (7 km).

Does PortAventura Hotel El Paso have a pool?

PortAventura Hotel El Paso has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to September.

Is PortAventura Hotel El Paso family-friendly?

You bet! With amenities such as a children's pool and theme park character encounters, as well as highchairs and free infant beds in the guestrooms, it's no surprise that PortAventura Hotel El Paso is a hit with families.

Does PortAventura Hotel El Paso serve breakfast?

Sure does, buffet breakfast is available daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at PortAventura Hotel El Paso?

No, PortAventura Hotel El Paso does not offer an airport shuttle service.

Is there a bar or restaurant at PortAventura Hotel El Paso?

Yep, you can grab a meal at PortAventura Hotel El Paso's onsite restaurant that serves international cuisine.

What time are check-in & check-out at PortAventura Hotel El Paso?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at PortAventura Hotel El Paso?

No, pets are not allowed.

PortAventura Hotel El Paso Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 163 out of 442 reviews
Rating 8 - Good. 176 out of 442 reviews
Rating 6 - Okay. 57 out of 442 reviews
Rating 4 - Poor. 33 out of 442 reviews
Rating 2 - Terrible. 13 out of 442 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Huw

Business traveller
Not a 4* hotel. It’s tired and in need of a facelift. Disappointed that restrictions to amenities were not flagged during the booking process.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Stayed 1 night in Oct 2025

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to move to different room on two occasions due to water leaks. Staff were rude , unhelpful and at one point suggested for one move we had to pack up and go to reception to get new cards Property is in poor condition
Leak from vent that we were told was sorted started again following day
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 5 nights in Aug 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
The location of this hotel to the PortAventura theme park was brilliant only a short walk up the hill! The shower was nice and powerful. Unfortunately this is where the good stops. The bed was hard and not very comfortable, the hotel itself is incredibly noisy one of the worst I have stayed in! There is no soundproofing whatsoever and the occupants were not curious.
Stayed 3 nights in Aug 2025

2/10 Terrible

Abbas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MAKE SURE YOU READ!!! Lets start of positive, great location for theme park, water park and Ferrari land. The rooms and hotel absolutely shocking! Rated a 4* hotel, i would like to understand how? Who gave them the stars? When will this be reviewed? Checked in, given keys to the armadillo building. Walked into room and was absolutely mortified! Room had been 'cleaned' however ash under glass tops, stains on furniture, miss match furniture, chips out of furniture, wardrobe had half the paint missing, bath tap rusted, unable to put nob up for shower use, door handle of bathroom was faulty. Overall just felt absolutely disgusting! Went straight down to reception to find a que of people complaining about all kinds of things. Literally witnessed over 10 people complaining! Was offered to stay in another room by the manager, whilst having a distraught child who believed her holiday had ended we felt we had no other option but to agree or loose our money according to management. Manager gave us ticket's for water park as an apology. The day we came to use the tickets the water park would not allow us in with them!! Hotel had messed up yet again!! Felt like we wanted to be out the hotel as much as possible as it just felt dirty. Staff was okay - if you want bedding changed you need to take your own bedding off or they will just 'fix' it. Breakfast is exactly the same every day - very boring and repetitive. Wish i could add pictures for you. NEVER AGAIN!
Stayed 7 nights in Aug 2025

10/10 Excellent

Karim

Liked: Cleanliness
Disliked: Property conditions & facilities
Great place for family vacation however air conditioning was very week , they have to renovate the rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mazal

Liked: Cleanliness, staff & service
Very close to the park
Stayed 1 night in Jun 2025

8/10 Good

John Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel comfy beds
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Very pretty Lovely atmosphere
Stayed 1 night in Jun 2025

10/10 Excellent

JHANDRY

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in May 2025

10/10 Excellent

TERENCE MICHAEL

Travelled with family
Liked: Amenities
Good to have access to the theme park
Stayed 4 nights in Apr 2025

8/10 Good

Jessica, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our three day stay. The hotel hosted evening activities for kids which was a plus. The unlimited access to Port Aventura was also nice since you can step out of premises to eat at your hotel or in town (25 min walk) by the beach. Overall, great place and experience that I would repeat.
Stayed 3 nights in Dec 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Noisy neighbours, dirty floors in room. No iron or ironing board (travelling for work). Close to theme park though!

4/10 Poor

ROBERT

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty with debris on the floor pillows mark with fresh blood stains and sheets to.Mark next to toilet on the wall licking from the toilet to basin Derry with some type of cream.complaining at reception show the pictures responded the cleaner wil com but don’t know when After the cleaner cam just changed the bed sheets not clean the bathroom and the floor came back from the park at around 10pm dident had power to complain again.In the morning have to go to breakfast early wake up at 7 open the hot water of cors was cold waiting 15 minutes still cold went to reception complain about it replaying you have to wait 15 minutes went back to the room after 20 more minutes water start getting hot disappointing
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

6/10 Okay

Oleh

Travelled with family and small children
Just old hotel what you need to dust off. Strange system with dinner drinks: staff doesnt explaine to you that coca-cola from automachine is not included and after if you take drinks - they are like seagles come to you and ask you to pay. Very low-level english. Old bathrooms. Nothing special.
Stayed 4 nights in Sep 2024

6/10 Okay

Ellen

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

A good stop for Port Aventura: Top tips included

The hotel is ok, swimming pool is fun, reception area clean and organised and the theme park is amazing so the tickets were what made this stay. A few things to note: The breakfast times were really not right they will give you a 45 min window in which you will spend the first 10 min going in and the last 10 being reminded you need to leave. This was really not explained on arrival and the first day we arrived at half past (thinking we just had to arrive within the timeframe chosen on the app) and immediately being reminded we needed to leave… the park is a good 15 -20 min walk to the park gate. the walking inside the park is insane so be prepared, this hotel does not include early morning entry (those that are inside the park do) and last, our room was ok there were a few cobwebs in the ceiling crevices which meant my children refused to sleep in the top of the bunk bed and we were eaten by mosquitoes (obviously the spiders were not working hard enough ;)) so take repellent. Also, disappointingly our room was about half the size of the room in the main building that some friends had booked directly with port aventura (same class and price, but they had a bigger cleaner room with a reception and sofa) request these in advance if possible. This is a trip for the kids and they loved it so that’s all we really cared for. The hotel has things to improve but as a theme park hotel it did the job.
Stayed 3 nights in Aug 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the benefits of all inclusive but not a 4 star

All inclusive option is really not worth, the lunch is basically the snack bar with some extras between 1 and 3. But its limited. Its alive with Mosquitos, with us all been bitten and loads of other people having been bitten. Was there for 10 days sheets never changed. Towels changed daily. Breakfast and dinner run at set times, and you can. Pick the times on the app. But because you only have 40 mins for breakfast and 1 hour for dinner its a rush and the food options are ok if your there for 2 or 3 days if longer dont bother.
Stayed 10 nights in Jul 2024

8/10 Good

Elvira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum & 12yr old son trip

Check in was a pleasure staff were pleasent. changed room on day 2 as sewer smell got too bad but this was all dealt with swiftly. The bathrooms are spacious didn’t give 5 stars as they do need a refurb in this area. Outside facilities nice but not cleaned as saw 2 days running someone’s rubbish and cereals had been spilt oh and there’s always a nappy isn’t there! Blame guests firstly! There’s places to refill water bottles and a machine providing hot water fyi if not all inclusive it’s good to know! You can store luggage at end of trip for a fee its a wet safe option. Your key card accumulates points at portaventura on purchases worth knowing and must be presented before payment, rooms are cleaned daily and there is always pleasent staff about if you need anything
Stayed 6 nights in Jul 2024

2/10 Terrible

ROBERT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staying
Stayed 1 night in Apr 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roller Coaster Holiday

Lovely time and parks were amazing
Stayed 3 nights in Sep 2023