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Hotel New York

4.5 star property
Luxury hotel connected to the convention centre in Rotterdam with a restaurant

Photo gallery for Hotel New York

Presidential Suite, River View | View from room
Exterior
Reception
Breakfast, dinner served; international cuisine, al fresco dining
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
The current price is AU$178
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Koninginnenhoofd 1, Rotterdam, 3072 AD
  • Place, Erasmus Bridge
    ‪11 min walk‬
  • Place, SS Rotterdam
    ‪16 min walk‬
  • Place, Ahoy Rotterdam
    ‪5 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, River View (Rijnhaven-kamer)

Deluxe Room, River View (Rijnhaven-kamer)

Deluxe Room, River View (Rijnhaven-kamer)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, River View (Maaszijde-kamer)

Superior Room, River View (Maaszijde-kamer)

Superior Room, River View (Maaszijde-kamer)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Patio-kamer)

Standard Room (Patio-kamer)

Standard Room (Patio-kamer)

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room (Wilhelminapier-kamer)

Deluxe Twin Room (Wilhelminapier-kamer)

Deluxe Twin Room (Wilhelminapier-kamer)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Rotterdam

Hotel New York puts you in the heart of Rotterdam, connected to the convention centre and within a 20-minute stroll of Luxor Theater and Erasmus Bridge. Highlights at this luxury hotel include a restaurant and in-room free WiFi. .The restaurant, NY Basement, serves international cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 1453 square feet (135 square metres) of event facilities include 7 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4.5-property class Feijenoord hotel, you'll be 1.5 km (1 mi) from SS Rotterdam and 2.8 km (1.8 mi) from Zuidplein Shopping Centre.

What's nearby

  • Erasmus Bridge - 11 min walk - 1.3 km
  • SS Rotterdam - 16 min walk - 1.4 km
  • Zuidplein Shopping Centre - 5 min drive - 2.9 km
  • Euromast - 5 min drive - 3.6 km
  • Ahoy Rotterdam - 5 min drive - 3.6 km

Getting around

  • Rotterdam Stadium Station - 4 min drive
  • Rotterdam, Maashaven - 20 min walk
  • Schiphol Airport (AMS) - 52 min drive

Restaurants

  • ‪Hotel New York - ‬1 min walk
  • ‪Café De Ouwehoer - ‬7 min walk
  • ‪Bar Hotel New York - ‬1 min walk
  • ‪Dudok aan de Maas - ‬5 min walk
  • ‪Putaine - ‬4 min walk

About this property

Hotel New York

Luxury hotel connected to the convention centre in Rotterdam with a restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New York. Parking is available for a fee.

This 4.5-star Rotterdam hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • 1453 sq ft of conference space
  • 135 sq. m of conference space
  • Built in 1901
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel New York offers 72 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Rotterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 35 per day)
  • Covered parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NY Basement

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1901
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 35.00 per day
  • Nearby parking fee: EUR 35.00 per day (230 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel New York Rotterdam
New York Rotterdam
Hotel New York Hotel
Hotel New York Rotterdam
Hotel New York Hotel Rotterdam

Frequently asked questions

What is the cancellation policy at Hotel New York?

Hotel New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New York?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel New York on 30 Nov 2025 start from AU$167.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New York?

Yep, Hotel New York has a covered self car park for EUR 35.00 per day.

Is Hotel New York family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel New York is a hit with families.

Does Hotel New York serve breakfast?

Yep, buffet breakfast is offered on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel New York?

No, Hotel New York does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New York?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New York?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel New York?

No, pets are not allowed.

Reviews

Hotel New York Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 615 reviews
Rating 8 - Good. 166 out of 615 reviews
Rating 6 - Okay. 33 out of 615 reviews
Rating 4 - Poor. 8 out of 615 reviews
Rating 2 - Terrible. 5 out of 615 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great pre cruise hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people. Comfortable quiet rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely gorgeous property!

The Hotel New York is absolutely stunning. There’s so much history within these walls as it used to be Holland America’s headquarters. Our room was so spacious and comfortable-amazing pillows. The cruise port is a 2 minute walk from here-easiest embarkation ever! Many thanks for a fabulous stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Travelled with family, Travelled with partner
Liked: Amenities
The hotel is a beautiful historic building. We loved our room . The breakfast was excellent. Above all the staff were very helpful and willing to go the extra mile which we appreciated so much. I would love to come back for another stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very unique. The restaurant served excellent food offerings.
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beautiful hotel. Decor is wonderful. Bed and linens were great quality. Room was quiet with blackout curtains. We were tired so did not want to walk to dinner although there are places near the hotel. Dinner at the hotel restaurant was awful. Not really edible. Walking to and from ship was very easy. Would stay again but eat somewhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet had lots of choices and food was tasty. Chef was friendly and accommodating. The restaurant dinner menu in my opinion was not great. The outdoor restaurant was a great place for cocktails with a view. The bed was a little hard even though I appreciate a firm mattress. A night light in the bathroom would have been nice or an option to turn off most of the lights as the bathroom door has a porthole window on it. Great location if you are cruising out of Rotterdam as terminal is easily walkable. Easy walk to visit SS Rotterdam Museum. Lots of restaurants within walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay, would return

Nice location near cruise ships. The hotel is cruise themed and feels like it inside. Rooms are spacious and give the feeling of a 1890s cruise with vintage pictures and furniture. Definitely would return.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fun place with tons of character and charm.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

Very small room with bed pushed up against the wall. Hardly enough space to even open our suitcases up on the floor. Bathroom was awful. Also very very small and in serious need of an upgrade. At breakfast i asked for an omelet but was told the chef was too busy at the back of the kitchen. In other words - pathetic service. Will never stay at the hotel again.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsite restaurant, proximity to the Rotterdam Cruise Terminal and the historical significance of this iconic building, truly make it a memorable experience each time I stay here.
Stayed 2 nights in Apr 2025

4/10 Poor

Tommy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room size was not as advertised. It was very small!!! There was no air conditioning and constant yelling and loud noises all night in the alley next to our room. When attendant was asked about the small room he acknowledged there were larger rooms but chose to give us smaller ones
Stayed 2 nights in Jun 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this building and the original decor is amazing. Perfect location for cruise terminal. Walk right across the street.
Stayed 1 night in Jun 2025

10/10 Excellent

nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel .. pleasant staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Allison

Travelled with family
Liked: Amenities, property conditions & facilities
Great stay. We wanted to be close to cruise terminal great location
Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A must stay! The rooms are beautiful and unique and the property is beautiful. The location is lovely and the surrounding area is walkable and right on the water.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a layover before or after a cruise (on Holland America especially). The hotel is the former headquarters of Holland America, dating to 1901, and has been lovingly restored with nods to their cruise ship history. There are plenty of restaurants in the neighborhood and access to water taxis and water buses for sightseeing. The restaurant in the hotel is excellent and popular with locals. Everyone on the staff was very friendly and helpful. We will definitely stay there again next time we visit Rotterdam
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to cruise terminal. Unique hotel, former Holland America building. Great decor. Excellent bar and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel so much! Room was wonderful and staff super friendly. Full of character and charm
Stayed 2 nights in May 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location
Stayed 2 nights in May 2025