At The New Hotel Kumamoto you'll be within steps of Kumamoto Shintoshin Plaza and Kumamoto Station Tourist Information Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Fontana, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Buffet breakfast is available daily. .Near this 3.5-property class Nishi Ward hotel, you'll find Kumamoto Castle.
What's nearby
Kumamoto Station Tourist Information Center - 3 min walk
Kumamoto-jo Hall - 2 min drive
Sakura Machi Kumamoto - 2 min drive
Kumamoto Castle - 3 min drive
Kumamoto City Hall - 3 min drive
Getting around
Kumamoto Station - 2 min walk
Kumamoto (KMJ) - 22 min drive
Restaurants
菅乃屋 - 3 min walk
スターバックス - 3 min walk
天草HERO鮨牛深丸 - 6 min walk
モスバーガー - 2 min walk
みのりみのる みのる食堂 アミュプラザくまもと店 - 5 min walk
About this property
The New Hotel Kumamoto
Comfortable Kumamoto hotel in Nishi Ward with 24-hour front desk
There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. The New Hotel Kumamoto also features a vending machine, coffee/tea in common area, and laundry facilities.
123 guestrooms or units
Conference rooms
Manager's reception (free)
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Lift
Dining venue
The New Hotel Kumamoto offers 123 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste.
This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available for a fee: JPY 2,420 for adults and JPY 1,210 for children
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Restaurants on site
Fontana
LOBBY BAR ANDO
Things to do
Bicycle rentals
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping on request
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
More
Ballroom
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toothbrush and toothpaste
Towels
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for JPY 3630 per night.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
Rollaway bed fee: JPY 3630 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto
Frequently asked questions
What is the cancellation policy at The New Hotel Kumamoto?
The New Hotel Kumamoto offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at The New Hotel Kumamoto?
As of 5 June 2024, prices found for a 1-night stay for 2 adults at The New Hotel Kumamoto on 23 June 2024 start from AU$81.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The New Hotel Kumamoto serve breakfast?
Yep, our visitors give a thumbs up to the buffet brekkie here!
Available daily, this is the spot to fuel up for a day of adventure.
Is there a free airport shuttle available at The New Hotel Kumamoto?
No, The New Hotel Kumamoto does not offer an airport shuttle service.
Is there a bar or restaurant at The New Hotel Kumamoto?
Yep, you can grab a meal at The New Hotel Kumamoto's onsite restaurant that serves breakfast, lunch and dinner.
What time are check-in & check-out at The New Hotel Kumamoto?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at The New Hotel Kumamoto?
No, pets are not allowed.
The New Hotel Kumamoto Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 428 out of 902 reviews" "
10 - Excellent
428
Rating 8 - Good. 357 out of 902 reviews" "
8 - Good
357
Rating 6 - Okay. 84 out of 902 reviews" "
6 - Okay
84
Rating 4 - Poor. 26 out of 902 reviews" "
4 - Poor
26
Rating 2 - Terrible. 7 out of 902 reviews" "
2 - Terrible
7
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Megan
Travelled with family, Travelled with family and small children, Travelled with group
We stayed in Kumamoto for three nights. Rooms were spacious and clean. It was sweet they provided a little bag for my son with slippers. The staff was friendly and spoke English. I enjoyed extra clean towels each day. The breakfast buffet had a lot of selections for western type food but was more pricey than I would have liked to spend. This hotel was walking distance to the train station which was very convenient for us. Overall, I enjoyed our stay at this hotel.
Super spacious room. Amazing. Lots of storage spaces. Very comfortable. Bathroom little dated. Otherwise perfect. Awesome location next to train station.