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Old Town Luxury Apartments by Amstra

Property class: 4

Photo gallery for Old Town Luxury Apartments by Amstra

A multi-story building with a brick facade, arched windows, and a balcony with wrought iron railings.
A modern kitchen with black cabinets, a brick backsplash, and a wooden countertop.
A modern balcony with wooden flooring, a black leather sofa with colorful cushions, and a white coffee table.
A modern living room with a black leather sofa, a white coffee table, and a large window with blinds.
A modern living room with a grey sofa, a glass coffee table, and a black rug.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • Breakfast available
  • Parking available

Explore the area

View map
ul. Lubicz 17A, Kraków, Lesser Poland, 31-105
  • Place, Planty Park
    ‪3 min walk‬
  • Place, Kraków Barbican
    ‪8 min walk‬
  • Place, Main Market Square
    ‪11 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪36 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony

A bedroom with a wooden bed frame, a blue quilted bedspread, and a white towel with text.

Apartment, 1 Bedroom, Balcony

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

A bedroom with a bed, a dresser, a mirror, and a window with sheer curtains.

Penthouse, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

A modern hotel room with a large bed, dark patterned wallpaper, and a view of the city through sheer curtains.

Superior Apartment, 1 Bedroom

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

A modern living room with a sofa, a dining table, and chairs. There is a kitchen area with cabinets and a TV mounted on the wall.

Standard Apartment, 2 Bedrooms

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

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About the area

Kraków

At Old Town Luxury Apartments by Amstra you'll be within a short 5-minute stroll of Kraków University Hospital and Galeria Krakówska. .Each apartment features free WiFi, a flat-screen TV and a coffee/tea maker. A kitchenette, a fridge and an iron/ironing board are also available. Housekeeping is not available. .This smoke-free apartment building offers free WiFi in public areas, a garden and express check-in. Added amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also self parking, along with the convenience of an airport shuttle.
View more Apartments in KrakówOpens in a new window

What's nearby

  • Planty Park - 3 min walk - 0.3 km
  • Royal Road - 3 min walk - 0.3 km
  • Kraków Barbican - 8 min walk - 0.7 km
  • Main Market Square - 11 min walk - 1.0 km
  • St. Mary's Basilica - 11 min walk - 1.0 km

Getting around

  • Kraków Główny Station - 14 min walk
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 18 min drive
  • Kraków (KRK-John Paul II - Balice) - 31 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Chimney Cake Bakery - ‬5 min walk
  • ‪Green Caffè Nero - ‬4 min walk
  • ‪Berlin Döner Kebap - ‬6 min walk

About this property

Old Town Luxury Apartments by Amstra

As a guest of Old Town Luxury Apartments by Amstra, you'll find tour/ticket assistance, a garden, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Old Town Luxury Apartments by Amstra also features dry cleaning/laundry services, express check-in, and a lift. Parking is available for a fee.

This 4-star Kraków apartment is smoke free.

  • 1 building
  • 2 guestrooms or units
  • 4 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
Old Town Luxury Apartments by Amstra offers 2 accommodations with coffee/tea makers and an iron/ironing board. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers.

This Kraków apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer

Dining

  • Breakfast available for a fee: PLN 35 per person

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 2 units
  • 4 floors
  • Built in 2014
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: PLN 95 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately PLN 35 per person
  • Airport shuttle fee: PLN 130.00 per vehicle (one way)
  • Self-parking fee: PLN 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

Property is also known as

Old Town Luxury Apartments Amstra Apartment Krakow
Old Town Luxury Apartments Amstra Apartment
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Apartment Old Town Luxury Apartments by Amstra Krakow
Krakow Old Town Luxury Apartments by Amstra Apartment
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Old Town Luxury Apartments by Amstra Apartment
Old Town Luxury Apartments by Amstra Apartment Kraków

Frequently asked questions

What is the cancellation policy at Old Town Luxury Apartments by Amstra?

Old Town Luxury Apartments by Amstra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Old Town Luxury Apartments by Amstra?

Yep, Old Town Luxury Apartments by Amstra has a self car park for PLN 45 per day. A self car park is also available, for a fee.

Is Old Town Luxury Apartments by Amstra family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Old Town Luxury Apartments by Amstra is a hit with families.

Is there a free airport shuttle available at Old Town Luxury Apartments by Amstra?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Old Town Luxury Apartments by Amstra?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Old Town Luxury Apartments by Amstra?

No, only service animals are allowed.

Old Town Luxury Apartments by Amstra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 49 reviews
Rating 8 - Good. 18 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

9.0/10

Cleanliness

7.6/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean large apartment located close to old town and transport the breakfast were very basic the second breakfast left on doorstep all day they were to deliver the night before but did not no microwave could do well if supplied a drier to go with washing machine even if there was a charge as can not dry washing had to go to there head office for checkin which address wasnot listed when booking
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Denne lejlighed er IKKE luksus!!!

En IKEA møbleret lejlighed med masser af fejl og mangler kan man ikke kalde for luksuslejlighed. Check in tog over en time, for man skal vente på en medarbejder, der kommer med nøglen. Flænsede håndklæder, ingen ekstra puder, en alt for hård seng, støjende naboer, toilet der løb, kun en teske i skuffen, en enkel skraldepose til hele opholdet, lamper der enten manglede eller var i stykker og lunkent vand i bruseren er, hvad der ventede os i denne lejlighed, der ellers er fint placeret tæt på bandegård og centrum. Ikke lige just det, man finder på de fine billeder på nettet. Der bliver opkrævet ekstra gebyr op 95 PLN samt yderligere 25% af hele beløbet til service. Hvilken service spørger jeg så??? Hvad får man for de penge?
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great apartment just in the city centre, we rented because we wanted to go to Auzwitz but we could stay more days and enjoy! Next time!!!
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great appartment with a less than comfy bed.

The appartment's great. It's clean and well presented as well as having good and fully working amenities. The breakfast coming at 8am suited us and it was nice enough. The only negative was the bed which wasn't that comfortable and creaked loudly with the slightest movement which consistently woke up our baby. It is a great appartment for the price though.
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Disliked: Staff & service

OMIJAĆ SZEROKIM ŁUKIEM

Cięzko napisac coś pozytywnego. Pomomo dokonania całkowitej opłaty poprzez serwis HOTELS.COM hotel dolicza sobie ponad 50% dodatkowych opłat na miejscu. I to pomimo statustu rezerwacji "W całości opłacona". Możecie być więc zaskoczeni końcową ceną pokoju. Następna sprawa to pomimo zarezerwowania apartamentu z bezpłatnym miejscem parkingowym i takim statusie w rezerwacji "bezpłatne miejsce parkingowe" hotel próbował wymusić na nas dodatkową opłatę 2 x 45 zł za dobę parkingu ponoć darmowego. Dopiero po interwencji na infolinii hotels.com okazało się, iż są jednak bezpłatne miejsca. Oczywiście wszystko jest tłumaczone nowymi przepisami hotels.com ??? ..... Apartament przypominał tanią wystawę z IKEI, skrzypiące łóżka, licha część kuchenna, niedorobiona łazienka. W łązience TYLKO dwa ręczniki, co przy pobycie dwudniowym jest raczej rzeczą niewystarczającą. Oczywiście pada z ust osoby meldującej na kótrą notabene trzeba było czekać prawie godzinę, iż wszystko można dowieźć. To jednak oznacza znowu siedzenie w pokoju w oczekiwaniu na dostarczenie brakujących podstawowych rzeczy i tracenie czasu który można poświęcić innym aktywnościom. Jednym słowem NIE POLECAM. OMIJAĆ SZEROKIM ŁUKIEM. To nasza pierwsza negatywna opinia o hotelu pomimo zarezerwowania już kilkudziesięciu noclegów na hotels.com
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A Bad Experience

I booked this apartment for two employees of mine, mainly because of its convenient location, near the train station. However, they told me that, when they got there, there was nobody to receive them and give them keys to enter the apartment. They called the phone number listed on their reservation and, fortunately, got to speak with someone who, 40 minutes later, arrived to take them to the apartment. Next day, during check out, the same person charged them a cleaning fee of PLN 148.00—there was no mention of it whatsoever in the booking that I made! Furthermore, I had prepaid this booking. It was written right there: "Your booking is guaranteed and all paid for." In sum, the total lack of service and the surprise cleaning fee make this a terrible accommodation option in Krakow. My employees would not recommend it. I will not book it again.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment.

Great place to stay a hot summerday in Krakow with refreshing aircondition. Close to Galeria Krakowa and Krakow Głovna. Would like to stay there next time we go to Krakow👌
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This apartment was amazing. So modern and clean and close to everything. Would definitely recommend
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient location

This location was very central to everything in Krakow centre.
Stayed 3 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartments are located a walking distance from Krakow's city centre. We were welcome by a very nice agent who showed us the apartment and the car park, which is located in a special area at a public car park under the apartment. Very safe environment and amazing and modern design of the apartment. Highly recommend.
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Reception Don't order breakfast

A lovely apartment. Fits the name luxury. But no reception on site. We were not aware that you had to notify Amstra half hour before we arrived at apartment. We arrived late and had to wait for a person to come with key. All staff we met were extremely helpful. One big problem was that apartment was right beside train line and trains rattled by at regular (every few minutes) As air conditioning was stuck we couldn't lower it We tried to leave a window pen but couldn't sleep with noise from trains but luckily we found a fan so used it. THen on last day we booked out at 11 am Our flight was at 9 p m but there was nowhere at apartment to store bag. THere is a railway station nearby and we left them there for a very small fee. Just one other thing. Breakfast is delivered at 8. 30. You have to get up and be dressed ready to take it from delivery person. The breakfasts come in this big box and has lots of food but we didn't like much of what was in it and a lot was wasted. I would suggest a form where guests could choose. I don't think many Irish people like a big salad bagel for breakfast. This was a super apartment decorated beautifully in a super location and at a super price so even though I have faults to find we still enjoyed our stay there. Martha
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Check In Katastrophe

Das Appartment war zunächst nicht auffindbar ( keine Beschilderung ). Es gibt keine Rezeption zum Check In. Man muss eine Telefnummer wählen um den Schlüssel nach 25 Minuten zu erhalten. Dieser Hinweis geht nur auf polnischer Sprache per mail zu. Der Herr mit Schlüssel sagte das ich noch nicht bezahlt habe. Ein Anruf bei expedia und die Sache wurde von der expedia Dame geklärt. Das Appartment hat eine sehr schlechte Ausstattung. Für gebuchte drei Nächte, lediglich 1 Handtuch per Person. In der Küche gab es nur 1Glas, dafür aber 2 Schnapsgläser :-). Es fehlt generell an Küchenutensilien, es gab einen Suppenteller, dafür aber 3 flache Teller, ein Geschirrhandtuch um die Sachen zu spülen ist Fehlanzeige. Kein Toilettenpapier vorhanden. Sitzmöglichkeit sind 4 Barhocker, diese brechen bei 75Kg Körpergewicht zusammen. Der Balkon hat keine Möbilierung, also setzt man sich auf den Boden oder nimmt den Barhocker aus der Küche. Im Schlafzimmer befindet sich ein Kleiderschrank und ein Bett, es gibt keine Nachttischlampen oder ähnliches, so muss man das Licht ausschalten und im Dunkeln dann zum Bett gehen. Nie , nie wieder !!!
Stayed 3 nights in Mar 2018
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Drop the "LUXURY" tiltle

Arrival procedure is not specific enough, there should have been a more specific meeting point, and the attendant was late in showing up. The apartment is very short on kitchen utensils, only one glass etc. One towel per person per stay is not good enough, no hand-towels. The apartment was equipped with one half roll of toilet paper. The worst thing was the seating in the living room, two sofa-beds with poor comfort, no chairs at all. The sofabeds was squeeking over each minor movement, not easy to get a good nights sleep on this. One of the sofa-beds should be replaced with a real sofa or a couple of chairs with some comfort. I expected more from "Luxury Apartments"
Stayed 3 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sur tous les critères

Appartement spacieux, moderne et très bien équipé. L'emplacement est idéal, juste au dessus d'un supermarché avec des produits de qualité et des horaires étendus. Un grand centre commercial se situe à 5 min à pied et le centre historique à moins de 10 min. Après un coup de fil et une attente de moins de 10 min, nous avons reçu les clés et les instructions. Je retournerai dans cet appartement la prochaine fois que je viendrai à Cracovie.
Stayed 2 nights in Sep 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice place, terrible service

There is no hotel office, so you have to phone 30mins in advance and wait for someone to meet you with keys. Our flight the day before was cancelled and when we called they initially said outlets reservation was cancelled despite that I had called hotels.com to tell them we would arrive a day late and were told it would be okay. They did not refund or discount the missed first day. The parking garage is locked and we were unable to get out in the morning without a security guard as the remote didn't work before a certain time. They did not tell us about that and it drained 30 mins of time trying to find someone to let us out en route to the airport. It was also confusing as to where to drop the key. They sounded irritated when we called to ask for help with the garage, so we had to figure it out for ourselves. The location is close to downtown and the place is very modern, bright, clean and a good size.
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Staff & service

Modern apartment.

lovely modern apartment, but not very comfortable, no housekeeping! only two bath towels that were not changed for the 5 days we were there, no hand/face towels.
Stayed 5 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely apartment close to town centre

The apartment is very close to the town centre (5 to 10 minute walk). A good supermarket 50 paces from the door. Krakow is a beautiful city.
Stayed 4 nights in Jun 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY BAD EXPERIENCE

very bad experience. car parking should be free as mentioned in hotels.com but I was charged 90PLN. it is unreasonable. no hairdryer in apartment. upon my repeaed requests, they spent 12 hours to send a hairdryer to me at midnight. very disturbing.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

short walk from old town and main train statio. make sure to call the guys before you arrive, they forgot to be there though i emailed them.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Difficult to find and not easy to get keys....no reception, no identification (signs), just an address and timing for keys. Person was not there in time, we had to contact him by begging someone to use their phone. Stressful experience.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superläge!!

Fin lägenhet mitt i stan. Vänliga och serviceminded på hotellet. Vi är mycket nöjda!!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blisko dworca

Zadowalający
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

jak najbardziej polecam

super apartament, bliziutko dworca, blisko starówki
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Apartment in Old Brewery complex

We stayed in apartment located at 17A Lubicz Street for few days. We were met by the Amstra staffer just before getting to the car park who explained everything in professional manner and helped us to get those little things that make life easier :) Overall it was a pleasing stay. Facility itself was located on the grounds of the Lubicz old brewery with security team making it a very safe place. Very close to the shop "Piotr i Pawel" and Pub from the main entrance to the building. Apartment was new and functional although it would benefit with some extras that most likely were omitted during fitting up process. Items like clothes dryer, ironing board, hangers, few more knives and knives sharpener will pop up as in short supply ONLY when one tries to live there for a while. All those were sorted out with Amstra staff very quickly and to our satisfaction. There was some noise coming from the street traffic (trams and trains) but double windows were soundproof so that was not a big issue. It was only 10 minutes walk to Old Town from there so for those looking for a place close to it without hotel price tag - that place certainly provided decent alternative
Verified review

8/10 Good

Liked: Cleanliness

Séjour JPH 2016

L'appartement comprend un ensemble : une entrée salon séjour cuisine Une salle de bain avec toilette Une chambre avec un lit 160 Il est situé à coté de la gare mais ceci entraine des nuisances sonores (bruit de train)