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Hotel Indigo Krakow - Old Town by IHG

4.0 star property
Hotel with a rooftop terrace, near Main Market Square

Photo gallery for Hotel Indigo Krakow - Old Town by IHG

Interior
Exterior
Interior
Polish cuisine
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$171
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Filipa 18, Kraków, 31-150
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Kraków Barbican
    ‪3 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Mercure Krakow Stare Miasto (Old Town)

Kraków City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,001 reviews
The price is AU$143
includes taxes & fees
22 Feb - 23 Feb
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About the area

Kraków

Hotel Indigo Krakow - Old Town by IHG puts you in the heart of Kraków, within steps of Royal Road and Stary Kleparz. Highlights at this hotel include in-room free WiFi, free high-speed Internet and heated floors. .The restaurant, Filipa 18, serves Polish cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna as well as access to bike hire. 904 square feet (84 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Kraków City Centre hotel, attractions include Main Market Square and Wawel Castle.

What's nearby

  • Royal Road - 1 min walk - 0.2 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Planty Park - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 0.9 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 12 min walk
  • Kraków (KRK-John Paul II - Balice) - 34 min drive

Restaurants

  • ‪Fokarnia - ‬2 min walk
  • ‪Efendi - ‬3 min walk
  • ‪Aura - ‬2 min walk
  • ‪Dystrykt One: Bistro & Brasserie - ‬4 min walk
  • ‪Dwa Kolory Cafe - ‬4 min walk

About this property

Hotel Indigo Krakow - Old Town by IHG

Hotel with a rooftop terrace, near Main Market Square
Hotel Indigo Krakow - Old Town by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Krakow - Old Town by IHG. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kraków hotel is smoke free.

  • 56 guestrooms or units
  • 7 levels
  • 904 sq ft of conference space
  • 84 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Krakow - Old Town by IHG offers 56 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Filipa 18

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per accommodation, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 60.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 90 per person
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town By Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Kraków
Hotel Indigo Krakow - Old Town by IHG Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Indigo Krakow - Old Town by IHG?

Hotel Indigo Krakow - Old Town by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Krakow - Old Town by IHG?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Krakow - Old Town by IHG on 1 Mar 2026 start from AU$171.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Krakow - Old Town by IHG?

Onsite parking is limited.

What makes Hotel Indigo Krakow - Old Town by IHG a romantic place to stay?

A lounge bar and late-night room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Krakow - Old Town by IHG.

Does Hotel Indigo Krakow - Old Town by IHG serve breakfast?

Yep, buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo Krakow - Old Town by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Indigo Krakow - Old Town by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Polish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Krakow - Old Town by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indigo Krakow - Old Town by IHG?

Furry friends are welcome at Hotel Indigo Krakow - Old Town by IHG, with food and water bowls on offer.

Hotel Indigo Krakow - Old Town by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 295 out of 362 reviews
Rating 8 - Good. 58 out of 362 reviews
Rating 6 - Okay. 6 out of 362 reviews
Rating 4 - Poor. 2 out of 362 reviews
Rating 2 - Terrible. 1 out of 362 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2025

10/10 Excellent

Gülizar

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025

2/10 Terrible

Yosep

Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
While I'm sure there are similar, fantastic boutique hotels within the walled old city of Krakow, Hotel Indigo's location between the old city and the train station make it ideal for anyone arriving by train. Staff, restaurant,and bar are all wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel with great service in a fabulous location
Stayed 4 nights in Sep 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and informative. Room was very nice and location outside of ol town made it very convenient to walk to and from shopping areas, very nice and beautiful hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Tony

Travelled with partner
We had an excellent stay here for 6 nights. If we return to Kraków we’ll stay here again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Simon

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Allentown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station as well as old town.
Stayed 6 nights in Aug 2025

10/10 Excellent

Simon

Stayed 1 night in Aug 2025

10/10 Excellent

rana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was perfect,got all the pillars, excellent location, very nice attentive staff, great breakfast options. Would stay there again on my next visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Stayed 3 nights in May 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the Hotel Indigo - helpful staff and excellent service!
Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for four nights and really enjoyed it. The hotel is in a great location and the staff were all very friendly and helpful.
Stayed 4 nights in May 2025

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Маленькая комната

Выбрали комнату Premium, получили маленькую комнату в лучшем случае 13 метров. Не было места даже для багажа. Оставили гостиницу раньше времени .
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, friendly staff, amazing breakfast. Will definitely return!
Stayed 1 night in May 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very centrally situated

Beautiful hotel in Krakow old town, very central for all attractions. Breakfast very good with hot and cold selections. Clean and comfortable rooms with a fabulous bathroom. Would highly recommend.
Stayed 1 night in Apr 2025