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Hotel H12

3.0 star property
Comfortable hotel, walk to Royal Road

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Photo gallery for Hotel H12

Lobby
Exterior
Suite
Daily buffet breakfast (PLN 40 per person)
Lobby
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Explore the area

Map
ul. Sw. Tomasza, 32, Kraków, Lesser Poland Voivodeship, 31-014
  • Popular LocationRoyal Road1 min walk
  • Popular LocationMain Market Square4 min walk
  • Popular LocationWawel Castle15 min walk
  • AirportKraków (KRK-John Paul II - Balice)34 min drive

Room options

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Double or Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Triple Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Single Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Hyatt Place Krakow
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (61)
The price is AU$126
for 1 night
includes taxes & fees
10 June - 11 June
Hyatt Place Krakow

About the area

Kraków

Hotel H12 places you in the centre of Kraków, steps from Royal Road and within a short 5-minute stroll of Main Market Square. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Kraków Old Town hotel include Oskar Schindler Factory and Wawel Castle.

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 4 min walk
  • St. Mary's Basilica - 5 min walk
  • Cloth Hall - 6 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • Kraków (KRK-John Paul II - Balice) - 35 min drive

Restaurants

  • House of Beer - 1 min walk
  • MoaBurger - 2 min walk
  • METRUM Restobistro - 1 min walk
  • BeerGallery - Luxury - 1 min walk
  • Movida Cocktail Bar - 2 min walk

About this property

Hotel H12

Comfortable hotel, walk to Royal Road
As a guest of Hotel H12, you'll find a fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Hotel H12 also features coffee/tea in common area, concierge services, and dry cleaning/laundry services.

This 3-star Kraków hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 6 levels
  • Built in 2001
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel H12 offers 31 accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 40 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Building
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 80.0 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: PLN 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 40 per person
  • Airport shuttle fee: PLN 160 per vehicle (return, maximum occupancy 4)
  • Pet fee: PLN 80.0 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Classic Krakow
Hotel Classic Krakow
Hotel Classic
Hotel Classic
Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel H12?

Hotel H12 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel H12?

Onsite parking is limited.

Is Hotel H12 family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hotel H12 is a hit with families.

Does Hotel H12 serve breakfast?

Yep, buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel H12?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel H12?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel H12 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 201 reviews" "
Rating 8 - Good. 101 out of 201 reviews" "
Rating 6 - Okay. 36 out of 201 reviews" "
Rating 4 - Poor. 14 out of 201 reviews" "
Rating 2 - Terrible. 4 out of 201 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela, Bucks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Lovely breakfast. Very helpful staff.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% do not recommend this place
I had a trip planned to come to Krakow for a long weekend. when i got to the airport i was told our flight was canceled and the next flight was in 3 days. I tried contacting the hotel to let them know i would have to cancel because of this situation that is out of our control. They did not care that we had to cancel and would not refund us our money. I even tried to change the dates for my stay because we are coming back to Poland in February and they still would not help us. I recommend staying at a place that will work around incidents like this that you can't control and not just take your money like this place.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, staff are friendly and speak English. Breakfast is a nice spread. Rooms are a little tired, but its clean. I would stay again and recommend.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The locstion is great The room are pure and not so clean
Stayed 2 nights in Dec 2019

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situation was perfect. Very central but right next to the park as well. The station was very close and the main square a few minutes walk.. Could not have asked for more. Very good breakfast too.
Stayed 4 nights in Jun 2019