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Hotel Stary

5.0 star property
Luxury hotel with 2 restaurants and 2 indoor pools

Photo gallery for Hotel Stary

Terrace/patio
Bar (on property)
2 indoor pools
Exterior
Couples treatment room(s), steam room, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Main Market Square
    ‪2 min walk‬
  • St. Mary's Basilica
    ‪3 min walk‬
  • Wawel Castle
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Single Room

LED TV

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Designer toiletries
Private bathroom
Shower/bath combination
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - single
Designer toiletries
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Designer toiletries
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - single
Designer toiletries
Bidet
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - single
Separate bedroom
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Designer toiletries
Private bathroom
Shower/bath combination
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Hotel Stary. Within steps you'll find Town Hall Tower and Cloth Hall. Highlights at this family-friendly hotel include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and prenatal massages along with access to the steam room. The restaurant, TRZY RYBKI, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. 1938 square feet (180 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a short walk of this 5-property class Kraków Old Town hotel include Main Market Square and St. Mary's Basilica.

What's nearby

  • Main Market Square - 2 min walk - 0.2 km
  • Cloth Hall - 2 min walk - 0.2 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Wawel Castle - 14 min walk - 1.2 km
  • Oskar Schindler Factory - 6 min drive - 3.1 km

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • Kraków (KRK-John Paul II - Balice) - 25 min drive

Restaurants

  • ‪Hawełka - ‬1 min walk
  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Morskie Oko. Restauracja - ‬2 min walk
  • ‪Restauracja Pod Gruszką - ‬1 min walk
  • ‪Free Pub - ‬1 min walk

About this property

Hotel Stary

Luxury hotel with 2 restaurants and 2 indoor pools
As a guest of Hotel Stary, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Stary. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Stary offers 78 accommodations with minibars and a safe. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English, French, Polish, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 140 for adults and from PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Stary?

Hotel Stary offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Stary?

Yep, Hotel Stary has secured valet parking with in/out privileges for PLN 150 per day.

Is there a spa on site at Hotel Stary?

Yep, there is an onsite spa at Hotel Stary. You'll enjoy services like prenatal massages.

Does Hotel Stary have a pool?

Hotel Stary has 2 indoor swimming pools and a pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hotel Stary?

Hotel Stary features 2 indoor pools, a full-service spa and 2 restaurants.

Is Hotel Stary family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hotel Stary is a hit with families.

Does Hotel Stary serve breakfast?

You bet, buffet brekkie is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Stary?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Stary?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Stary?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Stary?

Furry friends are welcome at Hotel Stary, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 555 out of 751 reviews
Rating 8 - Good. 143 out of 751 reviews
Rating 6 - Okay. 32 out of 751 reviews
Rating 4 - Poor. 17 out of 751 reviews
Rating 2 - Terrible. 4 out of 751 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Attention to details

This hotel was absolutely fantastic and we travel a lot. The building is of course outstanding, but more important was attention to detail from all of the staff. (Food was fab too). 100% come back when i return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for six nights and had a wonder stay. The location of the hotel is perfectly situated - adjacent to the old town square with tons of dining, shopping and sightseeing all within a few steps of the hotel doors. The rooms were quite spacious, very clean and comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Avi Avraham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel in a great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with a beautiful interior and spacious rooms. The SPA facilities are charming and atmospheric, making for a truly relaxing experience. The massage was incredible — a big thank you to the gentleman with the magic touch! All the staff were exceptionally polite and helpful. And the baked-in-house cake my husband ordered for my birthday was absolutely delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

DALMACIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid and very satisfying stay. Highly recommended place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

kevin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel and location perfect, slightly rude staff who forget to book our airport transportation as requested, no tea coffee making facilities in the room which is disappointing for a five star property.
Stayed 3 nights in Feb 2025

8/10 Good

Justine

Travelled with partner
Fantastic hotel so close to square friendly staff and very helpful.. spa was an added bonus really nice and breakfast was great .. would highly recommend 😊
Stayed 4 nights in Feb 2025

10/10 Excellent

Callum

Stayed 3 nights in Jan 2025

10/10 Excellent

MICHAEL, Vauxhall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff were exemplary. Spa facilities excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay in a beautiful hotel. Staff were very helpful and we will definitely be returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vibeke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely top notch hotel. Better than any other similar rated establishment. The interior is stunning and you get a true sense of this being a restored historical place. The wellness centre in the basement is amazing. The staff was amazing - courteous, friendly. The only things I would have preferred was tea and coffee making facilities in the rooms and extr pillows available, but Im sure I could have asked for that. Restaurant is expensive. Will most certainly go there again on my next stay at Krakow
Stayed 3 nights in Jan 2025

10/10 Excellent

Georgie

Stayed 4 nights in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Beautiful, understated hotel. High design, quality and exceptional attention to detail. The ONLY thing we noticed was the lack of sound insulation. You can hear conversations and bathrooms next door very clearly so just bring some earplugs if you’re a light sleeper. Everything else about the property (spa, interior design and location, to name a few) make up for this one tiny detail. We’ve already recommended the hotel to a friend and we already have plans to return.
Stayed 3 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient location in the old town

The hotel is in excellent location. The staff is friendly and accommodating. There are few points that need improvement. First, we found the room being too dark. No coffee/tea maker in the room. Also, no convenient outlets for charging phones. When we asked, they brought us an extension. It did not feel like a 5-star hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Stars for Stary

A beautiful hotel, with an excellent onsite restaurant and great breakfast. Also, they have a wonderful pool, sauna, steam room and spa. Highly recommended if you want to be in the heart of Kraków’s vibrant Old Town.
Luxury suite
Stayed 4 nights in Dec 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with excellent amenities. Enjoyed use of the swimming pool which was very refreshing after a long day touring the sites
Stayed 3 nights in Dec 2024

8/10 Good

Juan Manuel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located increadibly close to the Christmas market and beautifully located near many attractions in Krakow. The hotel restaurant is delicious and the bar makes great drinks. The only negative is that the walls are a bit thin and the noice from the hallway can be heard very easily from the room.
Stayed 4 nights in Nov 2024

10/10 Excellent

SJ

Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice and spacious and staff was very nice and helpful. Great location.
Stayed 5 nights in Nov 2024