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Hotel Stary

5.0 star property
Luxury hotel with 2 restaurants and 2 indoor pools

Photo gallery for Hotel Stary

Terrace/patio
Property preview
Couples treatment room(s), steam room, deep-tissue massages
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
The current price is AU$347
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Place, Wawel Castle
    ‪14 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Hairdryer
Bathrobes
Designer toiletries
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

LED TV

Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Designer toiletries
Shower/bath combination
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Bidet
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Designer toiletries
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Hotel Stary. Within steps you'll find Town Hall Tower and Cloth Hall. Highlights at this family-friendly hotel include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and prenatal massages along with access to the steam room. The restaurant, TRZY RYBKI, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. 1938 square feet (180 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a short walk of this 5-property class Kraków Old Town hotel include Main Market Square and St. Mary's Basilica.

What's nearby

  • Main Market Square - 2 min walk - 0.2 km
  • Cloth Hall - 2 min walk - 0.2 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Wawel Castle - 14 min walk - 1.2 km
  • Oskar Schindler Factory - 6 min drive - 3.1 km

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • Kraków (KRK-John Paul II - Balice) - 25 min drive

Restaurants

  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Hawełka - ‬1 min walk
  • ‪Restauracja Pino - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel Stary

Luxury hotel with 2 restaurants and 2 indoor pools
As a guest of Hotel Stary, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Stary. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Stary offers 78 accommodations with minibars and a safe. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 140 for adults and from PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Stary?

Hotel Stary offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Stary?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Stary on 1 Dec 2025 start from AU$346.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Stary?

Yep, Hotel Stary has secured valet parking with in/out privileges for PLN 150 per day.

Is there a spa on site at Hotel Stary?

Yep, there is an onsite spa at Hotel Stary. You'll enjoy services like deep-tissue massages.

Does Hotel Stary have a pool?

Hotel Stary has 2 indoor swimming pools and a pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hotel Stary?

Hotel Stary features 2 indoor pools, a full-service spa and 2 restaurants.

Is Hotel Stary family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hotel Stary is a hit with families.

Does Hotel Stary serve breakfast?

You bet, buffet brekkie is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Stary?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Stary?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Stary?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Stary?

Furry friends are welcome at Hotel Stary, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Reviews

Hotel Stary Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 599 out of 806 reviews
Rating 8 - Good. 149 out of 806 reviews
Rating 6 - Okay. 37 out of 806 reviews
Rating 4 - Poor. 17 out of 806 reviews
Rating 2 - Terrible. 4 out of 806 reviews

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is amazing but the breakfast restaurant staff is so inattentive and rude. You literally have to go and find people to place order, keep finding them if you need anything but they are quick to appear to teach you that you can’t get your own hot coffee. God forbid you want to send your dish back… 5 stats hotel should also include 5 star service.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a beautiful aesthetic and kind staff !
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, amazing locaton

What a beautiful hotel. We stayed on the 5th floor. Location is right off the main square. Pool was wonderful after a day sightseeing. Only down side was WiFi was very poor in the part of the hotel we were in. Not sure if it’s better elsewhere in the newer bit of the. Hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, facilities and location are excellent, food is good also. The only issue we had was noise, the bells of the church going every hour and then a bit of music afterwards and also just noise from inside the hotel could hear people talking loudly early in the morning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great breakfast, lovely spa and a great location for exploring the old town
Stayed 2 nights in Jul 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Krakow

Excellent - Best hotel we've been to. The pool is supper cool and spa facilities were great. The only thing that could make it better would be a slightly firmer bed and pillows.
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
The room was quite large and clean- with a king sized bed. Cleaning service was impeccable and the air conditioning kept the room a nice temperature. Rooftop bar offered great small bites and a perfect view of the main square. The pool was gorgeous and the salt room was a great amenity.
Stayed 5 nights in Jul 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in old town

Nice hotel in old town. The hotel staff is very helpful and does everything that we asked for. But for a five stars hotel there are small things that are annoying, like the lack of a coffee machine or a kettle for making tea.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Elegant hotel right in the heart of Old Town Krakow. Room was very nice and perfect for a couple. Be sure to check out the rooftop bar for a great view of the surroundings
Stayed 2 nights in Jun 2025

10/10 Excellent

Jakub

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel in a prime location! The hotel bar served great drinks and has amazing nighttime views of the Stary Rynek!
Stayed 5 nights in Jun 2025

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay near the Main Square. The staff was very friendly, polite, and professional. The room was spacious and clean. I would stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Luis Roberto, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It shines in almost every aspect with huge spaces and very clean but there's nowhere to hang a hand towel close to sink or shower and other design flaws like having to stand from bed to turn the overhead lamp off... Or maybe it was me?... Location is excellent close to everything in a very quiet side street...
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10. Stay here.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities, property conditions & facilities
The old world feel, and awesome grotto pool were amazing
Stayed 12 nights in May 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very relaxing, spa was beautiful ,we had a massage which was amazing. So close to all amenities. Definitely recommend this hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property, the location, the spacious rooms and the excellent staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Diana

Stayed 1 night in May 2025

10/10 Excellent

AGNIESZKA

Liked: Cleanliness, amenities, property conditions & facilities
Everything on this hotel was exceptional,I would rate it 10/10.The pool was unbelievable,like swimming in the cellar underground in the heated water .Great experience.Room and bathroom was also beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous! The staff are really accommodating and friendly. I will definitely stay here again and highly recommend to stay here. Also had one of the best massages with Julia! She is amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Geraldine Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms. Pool and steam and sauna good. Breakfast amazing. Great location just off Main Square
Stayed 3 nights in May 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and large room. Bed firm. Breakfast good, but a bit chaotic when the supervisors off . Staff need a touch more training. Corporate functions on most days. Good view from the roof top bar, but it lacks atmosphere. A few more plants would help. It’s all too bland, stark and grey. We didn’t use the pool and spa. Breakfast box in place of one breakfast was excellent. Reception staff good. Room well cleaned. Shower extremely slippery and bathroom too dark. Little atmosphere in the ground floor bar, but then many hotels struggle to get people in to their bars. Overall a good hotel, but lacks polish. Aimed more at the corporate market.
Stayed 4 nights in May 2025