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Hotel Santika Mataram - Lombok

Property class: 3

Photo gallery for Hotel Santika Mataram - Lombok

A modern hotel dining area with a buffet setup, including various food stations and seating arrangements.
A hotel room with a wooden floor, a desk with a flat-screen TV, a sofa, a chair, and a dining table.
A rooftop pool with a tiled wall, surrounded by greenery and a building with multiple windows.
A conference room with a long table, black chairs, water bottles, and a large screen.
A modern hotel with a prominent entrance, a well-lit facade, and a landscaped garden area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Jl. Pejanggik No. 32, Selaparang, Nusa Tenggara Barat, Mataram, Lombok, 83126
  • Place, Mataram Immigration Office
    ‪11 min walk‬
  • Place, Islamic Center NTB
    ‪12 min walk‬
  • Place, Lombok Epicentrum Mall
    ‪2 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Superior Room, 2 Single Beds

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Santika Suite Room

A hotel room with a large bed, a TV mounted on the wall, a desk with a chair, and a wooden floor.

Santika Suite Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Mataram

Hotel Santika Mataram - Lombok places you in the centre of Mataram, within just a 15-minute stroll of Mataram Immigration Office and Islamic Center NTB. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and kids' swimming pool. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. .In proximity to this 3-property class Mataram hotel you'll find Senggigi Beach.

What's nearby

  • Mataram Immigration Office - 11 min walk - 0.9 km
  • Islamic Center NTB - 12 min walk - 1.0 km
  • Mataram Mall - 1 min drive - 1.4 km
  • Lombok Epicentrum Mall - 2 min drive - 1.4 km
  • Senggigi Beach - 30 min drive - 17.9 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • ‪Pana - ‬6 min walk
  • ‪Eureka By Ibu Fenny G - ‬6 min walk
  • ‪Meno Executive Lounge [Grand Legi] - ‬5 min walk
  • ‪Hotel Mareje 1 - ‬5 min walk
  • ‪Bakso cak ndut - ‬4 min walk

About this property

Hotel Santika Mataram - Lombok

Hotel Santika Mataram - Lombok offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Santika Mataram - Lombok. Free self parking is available.

This 3-star Mataram hotel is smoke free.

  • 123 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Santika Mataram - Lombok offers 123 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Hotel Mataram
Hotel Santika Lombok
Hotel Santika Lombok Mataram
Hotel Santika Mataram
Hotel Santika Mataram Lombok
Santika Hotel Lombok Mataram
Santika Hotel Mataram
Santika Lombok
Santika Mataram Hotel
Santika Mataram Lombok

Frequently asked questions

What is the cancellation policy at Hotel Santika Mataram - Lombok?

Hotel Santika Mataram - Lombok offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santika Mataram - Lombok?

Yep, Hotel Santika Mataram - Lombok has a free self car park.

Are there any beaches close to Hotel Santika Mataram - Lombok?

The closest beach to Hotel Santika Mataram - Lombok is Senggigi Beach (11.7 km).

Does Hotel Santika Mataram - Lombok have a pool?

Hotel Santika Mataram - Lombok has an outdoor pool and a kids' pool.

Is there a free airport shuttle available at Hotel Santika Mataram - Lombok?

No, Hotel Santika Mataram - Lombok does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santika Mataram - Lombok?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santika Mataram - Lombok?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Santika Mataram - Lombok?

No, pets are not allowed.

Hotel Santika Mataram - Lombok Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 38 reviews
Rating 8 - Good. 24 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
-
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay and location is central

We stayed at Hotel Santika for two nights. As a stop station after a long holiday in Gili islands, our stay at the hotel was perfect. For our family (with kids) we stayed in 2 superior rooms. Overall it was a pleasant stay. The rooms are clean, the breakfast is also perfect with a lot of traditional foods. What is quite remarkable for us was the dinner with live accoustic music...very relaxing. Thank you , we would definetely come back again.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

puas

sesuai dengan deskripsi hotel dan fasilitas ok punya. Terimakasih santika dan hotels.com
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Satisfied

Not like the pics nor was it good value for the money definitely wouldn’t recommend it it stay there again. Many of your properties are not what are advertised.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Overall bagus
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

We stayed at this hotel for one night and really enjoyed our stay here. The beds were super comfy, the rooms are just right for a couple with an infant. The hotel breakfast was good. Location is pretty good too as there is a night market just across the road. Would come back!
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

The room feel dirty, esp the bed. I couldnt sleep.

The bed uncomfortable, felt dirty and not clean. The room very average, i dont think the staff clean the room very well. The toilet smell. No minibar and refrigerator. But the location is good.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all service was good... will stay here next trip..:)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelent place to stay at Mataram...

Breakfast was amazing....
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Good location, friendly staff, but very noisy

We were given room 209 which is facing the street and the park opposite the hotel and we cant sleep, the noise of the motorbikes with very loud exhaust was the nightmare, the noise from all kinds of activities at the park is unbearable. Otherwise, staffs are friendly even though they are not knowledgeable about what surrounding shops are selling so we ended up doing "city tour" in a taxi to find it. Will we stay again? May be not just for the fact that it was too noisy for us.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bermalam di Santika Mataram jelajahi Pulau Lombok

saya berharap hiasan dalam kamar mampu mengajak tamu untuk mengenali proipinsi Nusa Tenggara Barat
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

standard room in the middle of 'dead' city.

no fridge (ice upon request), no hair drier (need to ask for them)
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel with excellent breakfast

got food poisoning after eating sate in a restaurant in city. must beware of unhygienic food outlet and their way of cooking.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buon albergo in centro a Mataram

Camera pulita, spaziosa, ma poco insonorizzata. Ottimo il ristorante interno, abbondante la colazione
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel

Nice and clean hotel with full service from the staff. The breakfast was nice and the prices was good. The area around the hotel is not walking friendly and you have to drive around
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there!

Fantastic staff, beautiful lobby, swimming pool yes, food, all good.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Mixed feelings

We first extended our stay because it was such a great place, and we loved our first day there. However, on the second night the dinner was of poor quality, and did not even get full on the pricey dish served. Unfortunantely did not manage to locate any alternative options in the area, even though we asked various staff for restaurant tips. Also recommend to wait with your dry-cleaning; sent my polyester/silk short for dry-cleaning; they did not remove the stain in the front but treated the back with too much heat, destroying the fabric. Location-wise not too bad, but the nice beaches, such as Mawun and Kuta is a two hour drive away. Same with other main turist attraction. Hotel offer drivers, expect to pay 600'-1000' for a day rental with driver.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun family trip

We stayed for five nights. Overall the hotel is worth the money. The breakfast menu could be better with regular menu rotation,other wise after three days, you are not looking forward for your breakfast. The swimming pool was good. Easy acces for those on wheelchair.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not even a beer

Nice business hotel, good service. Pool area and fitness room quite nice. Breakfast ok, but no milk available. Guests should be advised that this is a Muslim hotel with strict no alcohol policy.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel

Ik had er maar 1 nacht in het hotel doorgebracht, maar ik ervaar een prettige sfeer
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a very nice "mini" luxury hotel

Had a very nice 2 day stay at the Hotel Santika in Mataram. I'm going to mention the location first....it is 10 blocks every direction from anything but office and government buildings. So definitely not a place you walk out the door from looking for a restaurant or a store. I gave it 4 out 5 stars only because of the location. Otherwise it was a great hotel and excellent value. The room was definitely a great place to sleep, very comfortable. There is a small air conditioned weight room and a small outdoor pool which was nice. Lobby and common areas were good. And they also have an excellent breakfast buffet which I enjoyed very much. If you have a car or are taking taxis everywhere (nobody seems to walk in Indonesia anyways) this is an excellent choice if you need to stay in Mataram.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi strategis

Lobby hotel luas, makanan untuk sarapan enak, kamar dengan view pegunungan walaupun agak jauh dari lift.
Verified review

8/10 Good

値段も安く、快適でした。

翌日の飛行機が早い為、1泊しました。 ４歳の子供を連れて宿泊しましたが、意外に快適でした。 部屋やシャワールームもきれいだし、ロビーフロアにあるレストランもリーズナブルで、味もまぁまぁです。 日本のビジネスホテルの様な感じですね（東急クラス位かな？）
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel.

Nice Hotel. Good location, convenience access to beach front.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The staff are extremely helpful and friendly. You get a nice welcome drink on arrival. Definitely include breakfast as it is amazing - the choice of food exceeded expectations.