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The LUMA Hotel - A Member of Design Hotels

3.5 star property

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Lobby
Reception
Reception
Café
Palm Marvellous Double Bedroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$124
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100
  • Place, Sutera Harbour
    ‪3 min walk‬
  • Place, Gleneagles Hospital
    ‪11 min walk‬
  • Place, Imago Shopping Mall
    ‪16 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Emerald Original (Hollywood Twin)

View from room

Emerald Original (Hollywood Twin)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Fern Cosy Hollywood Bedroom

Fern Cosy Hollywood Bedroom | Games room

Fern Cosy Hollywood Bedroom

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Grass Standard Hollywood Bedroom

Grass Standard Hollywood Bedroom

Grass Standard Hollywood Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Palm Marvellous Hollywood Bedroom

Palm Marvellous Hollywood Bedroom | Games room

Palm Marvellous Hollywood Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Eden Deluxe Bedroom

Eden Deluxe Bedroom

Eden Deluxe Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emerald Original Double Bedroom

View from room

Emerald Original Double Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Extraordinary (Family Suite)

Premium bedding, minibar, in-room safe, individually furnished

Family Extraordinary (Family Suite)

  • 51 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Fern Cosy Double Bedroom

Fern Cosy Double Bedroom | Games room

Fern Cosy Double Bedroom

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grass Standard Double Bedroom

Grass Standard Double Bedroom

Grass Standard Double Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Green Luxury Family (Suite)

Premium bedding, minibar, in-room safe, individually furnished

Green Luxury Family (Suite)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Palm Marvellous Double Bedroom

Palm Marvellous Double Bedroom

Palm Marvellous Double Bedroom

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
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The price is AU$150
includes taxes & fees
16 Mar - 17 Mar
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About the area

Kota Kinabalu

The LUMA Hotel - A Member of Design Hotels puts you in the heart of Kota Kinabalu, steps from Sutera Harbour and within a 15-minute stroll of Gleneagles Hospital. Highlights at this hotel include 3 restaurants. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, express check-in and a corner/local shop. Each morning continental breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of limited parking. .Near this 3.5-property class Downtown Kota Kinabalu hotel, you'll find Imago Shopping Mall.

What's nearby

  • Sutera Harbour - 3 min walk - 0.3 km
  • Gleneagles Hospital - 11 min walk - 1.0 km
  • Imago Shopping Mall - 16 min walk - 1.4 km
  • Sabah State Mosque - 19 min walk - 1.6 km
  • Kota Kinabalu Esplanade - 4 min drive - 2.2 km

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive

Restaurants

  • ‪Restoran Grill Fish - ‬10 min walk
  • ‪Al Fresco - ‬12 min walk
  • ‪Sutera Harbour Resort - ‬1 min walk
  • ‪Grace Point (Food Court) - ‬16 min walk
  • ‪D' Lengkuas - ‬18 min walk

About this property

The LUMA Hotel - A Member of Design Hotels

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi. There are 2 meeting rooms available. The LUMA Hotel - A Member of Design Hotels also features concierge services, dry cleaning/laundry services, and express check-in.

This 3.5-star Kota Kinabalu hotel is smoke free.

  • 115 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
The LUMA Hotel - A Member of Design Hotels offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$138
includes taxes & fees
27 Mar - 28 Mar
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 38 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fish Market Restaurant
  • Flow Coffee @ Luma
  • Hinode Restaurant
  • JOJO Restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The LUMA Hotel - A Member of Design Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 38 for adults and from MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at The LUMA Hotel - A Member of Design Hotels?

The LUMA Hotel - A Member of Design Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The LUMA Hotel - A Member of Design Hotels?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at The LUMA Hotel - A Member of Design Hotels on 30 Mar 2026 start from AU$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The LUMA Hotel - A Member of Design Hotels?

Onsite parking is limited.

Are there any beaches close to The LUMA Hotel - A Member of Design Hotels?

The closest beach to The LUMA Hotel - A Member of Design Hotels is Pantai Pulau Mamutik (4.7 km).

What makes The LUMA Hotel - A Member of Design Hotels a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The LUMA Hotel - A Member of Design Hotels.

Does The LUMA Hotel - A Member of Design Hotels serve breakfast?

Yep, continental brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at The LUMA Hotel - A Member of Design Hotels?

No, The LUMA Hotel - A Member of Design Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at The LUMA Hotel - A Member of Design Hotels?

Yep, The LUMA Hotel - A Member of Design Hotels has 3 restaurants.

What time are check-in & check-out at The LUMA Hotel - A Member of Design Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The LUMA Hotel - A Member of Design Hotels?

No, pets and service animals are not allowed.

The LUMA Hotel - A Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 150 reviews
Rating 8 - Good. 35 out of 150 reviews
Rating 6 - Okay. 5 out of 150 reviews
Rating 4 - Poor. 1 out of 150 reviews
Rating 2 - Terrible. 2 out of 150 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

KA HO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good service
Stayed 5 nights in Nov 2025

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. Beautiful room and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Kien How

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for vacation
Stayed 4 nights in Sep 2025

10/10 Excellent

Eddy

Stayed 1 night in Sep 2025

6/10 Okay

WAN TIM

Travelled with family
Liked: Property conditions & facilities, room comfort
Last time better, this time not so good
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ALEXANDROS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward, Tunbridge Wells

Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back
Stayed 3 nights in Jun 2025

2/10 Terrible

Stewart

False advertising- Hotel not located as advertised

The hotel was not in the location advertised. On the Hotels.com map it shows it between the Marina and the golf course. The hotel is in fact outside the Marnia resort area, on the other side of a major road. Not in walking distance. I booked it to be at the Marnia resort complex. False advertising and extremely disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Aazon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gym is insane for a hotel. Super clean and chic in design.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Yong Hong

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food location

Clean, next to the Imago mall just acoress the bridge
Stayed 2 nights in Mar 2025

6/10 Okay

CHEE PENG

Stayed 2 nights in Mar 2025

8/10 Good

Elson

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful treat

Lovely reception on arrival, clean and well maintained hotel with nice touches. It was a treat to stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Donald, Winnipeg

Travelled with partner
A hotel forced into a former warehouse or something... Twisting, winding bizarre hallway system... Two sets of elevators which don't all go to the same floors and doors... Generally weird overall... Would not stay there again...
Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay this time. My go to hotel every time I visit KK.
Stayed 2 nights in Oct 2024

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침식사가 좀 부실. 방은 깨끗하고 크고 시설 양호
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location and beautiful ambience.

Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Stayed 2 nights in Aug 2024

8/10 Good

FLORENT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Stayed 1 night in Aug 2024