2 Share chalet room
Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$446 per night
ADVERTISING SPONSORED LISTING
Snowy Gums Chalet
Plum Pine Rd,
Kosciuszko National Park,
NSW
1800 796 370
- Free hot/cold buffet breakfast
- On-site dining
- Ski-in/ski-out access
- WiFi in rooms and publi...
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Snowy Gums Chalet
3.0 out of 5.0
"Had a great time. Great for families. Clean tidy presentation. Staff were very helpful and friendly. " More
Points Of Interest
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Hotel Description
You can enjoy WiFi, flat-screen TVs and desks, featured in all 23 rooms.
The buffet restaurant, Waterfall, is open for breakfast and dinner. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find ski storage on site. Additionally, you'll find a spa tub, a sauna and WiFi in public areas. Free hot/cold buffet breakfast is available daily between 7:30 AM and 9 AM. There's also the convenience of self parking.
With a stay at this 3-star Perisher Valley hotel, you'll be 28 km (17.4 mi) from Lake Jindabyne.
Snowy Gums Chalet ratings based on 31 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
3.5 out of 5.0
Guest reviews for Snowy Gums Chalet
Great location and service
Cons:
Access to the front door was very difficult in the snow.
Had a great time.
Great for families.
Clean tidy presentation.
Staff were very helpful and friendly.
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Food was excellent, location was really good. Nice place to stay
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Comment from Hotel Management
5 Aug. 2018 by Lea
So glad you enjoyed your stay with us. Looking forward to seeing you again soom
The go for on the snow
Pros:
Like a little community
Cons:
room maintenance in bathroom
Location:
Close to lifts
Really nice vibe.
The food was included that meant the value made sense.
Heaps of space too.
We had two families there, the kids loved it.
There was a spa and sauna that were closed for cleaning - I'm not sure if that's the normal.
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Comment from Hotel Management
5 Aug. 2018 by Lea
Thankyou for your feedback. Glad you enjoyed your stay with us. Sorry about the Spa being closed we ensure our spa is maintained to the highest standards and sometimes that means we need to close it until our chemical levels are perfect. Once again we do apologies
Nice lodge in the snow about 150m from lifts
Very comfortable place to stay, very nice staff, everything you need right there. Would definitely stay again and would recommend to friends.
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Snowy gums we would come back
Great location, food not great but ok
Not flash but suited us perfectly for our 2 night snow trip
Make sure to book parking
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Sadly Disappointing
Pros:
Location, showers, brekky, friendly staff. Even though the hotel has had it's hey day, I believe there could be plenty of life in it yet.
Cons:
Heating, Pillows, gen. maintenance. FOOD FOOD FOOD. Every thing else can be tolerated, but good food at the end of a big day on the snow is critical.
Location:
Location is awesome. Great access to ski fields and clubs. Ski and snowboard instructors brilliant. All round ambience, wonderful.
Heating in the bedrooms lacking terribly when you needed it most. Had to huddle under blankets to stay warm. The toilet in our room was broken so that you couldn't sit on the seat, believe me, i know it sounds silly but it was very dangerous, particularly when you try to sit on the seat for the first time and end up smashed into the wall. The walls are paper thin so noise and whispers could quite easliy be heard. The beds were ok but the pillows have had it. The main meals were absolutely terrible. Two nights with deep fried chicken schnitzel. Third night a number of guests including my family had been totally forgotten about by management regarding an early dinner. When the familes arrived including mine at the normal time the kitchen had been shutdown. We were told by the cook that management had told him that everyone had been told about the early dinner. Obviously not. So the cook rustled up some; wait for it..Chicken shnitzel burgers, which had been sitting in the bay maree for quite a while. We had Sking goggles, gloves and helmet stolen from the heater room. My perception is that the current management all though polite are not up to the task of manageing this establishment. Possibly because of lack of staff or lack of management ability or lack of access to capital. With one night left to stay we decided forget it. We packed our bags and left. Didn't get much bang for a lot of bucks.
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Comment from Hotel Management
17 Aug. 2017 by Management
Thank you for your comments. It was a difficult stay and we do appreciate all feedback. It would be very nice if there was a website that rated and commented on guests. Some are more difficult to please than others but we always try our best regardless - for some however it will never be good enough. Most guest are extremely complimentary of our efforts to please and go out of our way.
Overall a nice hotel. Its worthwhile the stay if you can't find somewhere better. The hotel manager was rude to me though. When you're paying $460 a night you expect to be treated better.
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Great location at Smiggins. Friendly staff - always ready to help. Fine food and a family friendly lounge room.
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Excellent Customer Service
Pros:
Can do attitude, and friendly helpful manner of the entire hotel team
Julie and her team did a remarkable job finding us accommodation and feeding my family when my wotif booking did not make it to the hotel. Even more remarkable was that the hotel had closed for the season.
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Great place, great location with great staff.
Pros:
The atmosphere was lovely, and the staff really went out of their way to be accommodating and welcoming.
Cons:
Connections to and from hotel. Travelling the road to drop off and later collect the car diminished, to some degree, the benefit of staying on snow.
Great meals. It was nice to be able to ski from the lodge down to the lifts.
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About the Snowy Gums Chalet
Location Plum Pine Rd, Kosciuszko National Park, NSW 2624Property Features
Have fun with on-site winter activities, including downhill skiing and snowboarding. Relax in the hot tub after a day on the slopes or enjoy the use of a sauna. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Perisher Valley hotel is smoke free.
- 1 building
- 23 guestrooms or units
- 3 levels
- Breakfast available (free)
- Dining venue
- Bar or lounge
- Ski equipment storage
- Coffee in lobby
- Self-service laundry
- Front desk (limited hours)
- Storage area for luggage
- Tour and ticket information
- Pool or billiards table
- Computer for guest use
- Television in lobby
- No smoking on site
Family Friendly Amenities
- Family property
- Laundry facilities
- Free cribs/infant beds
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Parking
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Transport
- Airport: Canberra, ACT (CBR-Canberra Intl.)
- Parking: Self parking available for a surcharge
Room Amenities
Snowy Gums Chalet offers 23 forms of accommodation with free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and hairdryers can be requested.
- Flat-screen television
- Shower
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Hairdryer available
- Toiletries (free)
- Desk
- Ensuite bathroom
Food & Drink
Guests are served a free hot/cold buffet breakfast daily from 7:30 AM to 9 AM.
Waterfall – This buffet restaurant serves breakfast and dinner.
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
The front desk is open daily from 7:30 AM - 10:30 PM.
If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation.
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
- Check-out by 10:00 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available.
- Free cribs (infant beds)!
Pets
- No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Only service animals are allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: AUD 20 per 24-hour period (rates may vary)
- Fee for wireless Internet in public areas: AUD 20 per 24-hour period (rates may vary)
- Self-parking fee: AUD 35.00 per night
- Rollaway beds are available for an additional fee
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Snowy Gums Chalet Hotel Perisher Valley
- Snowy Gums Chalet Hotel
- Snowy Gums Chalet Perisher Valley
- Snowy Gums Chalet
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