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4.5 out of 5

"Bistro and breakfast food was not up to standard, buffet was not self serve. Small sizes and spaghetti bowl had no sauce, large size was small. Snitze ... " More

By a verified traveller on Sun 02 Jul 2023

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Hotel Description

A family-friendly stay in Smiggin Holes awaits you at Smiggins Hotel. Within steps you'll find Kosciuszko National Park and Smiggin Holes Ski Resort. Highlights at this ski hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

Along with ski-in ski-out access, this hotel offers onsite ski rentals, ski storage, and ski passes. Additionally, you'll find free WiFi in public areas, a sauna, and a conference center. There's also free self parking, along with the convenience of a free area shuttle.

Near this 3.5-star Smiggin Holes hotel, you'll find Perisher Ski Resort.

Mountain View Room Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Chalet One Bedroom Apartment

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Studio, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Smiggins Hotel ratings based on 26 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Smiggins Hotel

Everyone (9) Couples (2) Family (15)
4 out of 5

Posted by on 21 Jul. 2023

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5 out of 5
Bistro and breakfast food was not up to standard, buffet was not self serve. Small sizes and spaghetti bowl had no sauce, large size was small. Snitzel at dinner was cold. Rest of trip was great and coffee was good too.

Posted by on 2 Jul. 2023

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5 out of 5
Friendly staff. good service. Best restaurant ever. Reasonable priced meals and drinks. Good mattress. good room.Good parking availability. Good access to skiing.

Posted by , from Wauchope on 2 Oct. 2019

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5 out of 5

Posted by on 19 Jul. 2019

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5 out of 5
Easy access to snow. Friendly staff. Great room. Nice food...awesome ribs.

Posted by on 14 Jul. 2019

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5 out of 5

Amazing holiday

Very nice loves it!!! Can’t wait to go again! Beautiful place to go

Posted by , from georges hall on 25 Jul. 2018

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5 out of 5

In the SNOW

I honestly cannot say one bad thing about our stay at Smiggins Hotel. It was great.

Posted by , from Hornsby on 23 Jun. 2018

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5 out of 5

Great hotel for the "on Snow" experience.

Pros: Staff were really friendly and nothing was too much trouble.
Fabulous long weekend for a family of four. The room we had was very small, but for a last minute booking we were well accommodated.

Posted by on 29 Sep. 2017

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5 out of 5

Great location and great for families.

This hotel is in a great location and is very family friendly. Also love that you can park right at the hotel. We would definitely stay here again.

Posted by , from Cronulla on 18 Sep. 2017

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1 out of 5
I was ripped off severely and charged an extra $500 on check in for my 2 year old child. Did not feel welcomed at all.

Posted by , from c on 19 Jul. 2016

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Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a sauna. Smiggins Hotel helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges. There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Free self parking is available. This 3.5-star Smiggin Holes hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Supervised childcare/activities (free)
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Smiggins Hotel offers 52 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Smiggins Hotel has 2 restaurants on site.

Room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 54.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 54.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smiggins Hotel Perisher Valley
  • Smiggins Hotel
  • Smiggins Hotel Kosciuszko National Park
  • Smiggins Kosciuszko National Park
  • Hotel Smiggins Hotel Kosciuszko National Park
  • Kosciuszko National Park Smiggins Hotel Hotel
  • Smiggins
  • Hotel Smiggins Hotel
  • Smiggins Hotel Hotel
  • Smiggins Hotel Smiggin Holes
  • Smiggins Hotel Hotel Smiggin Holes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.