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Aparthotel

Oaks Lake Crackenback Resort

Property class: 4.5

Photo gallery for Oaks Lake Crackenback Resort

A spacious living room with a stone fireplace, large windows, and a view of a green landscape.
A room with a stone fireplace, leather armchairs, a wooden coffee table, and a large window offering a view of a forested landscape.
A spacious living area with a stone fireplace, comfortable seating, and large windows offering a view of a golf course.
A modern kitchen with a central island, stainless steel appliances, and a window with a view of trees.
A modern house with a stone facade, large windows, and a well-lit entrance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Laundry room
  • Spa
  • Gym

Explore the area

View map
1650 Alpine Way, Crackenback, NSW, 2627
  • Place, Lake Crackenback
    ‪1 min walk‬
  • Place, Kosciuszko National Park
    ‪3 min walk‬
  • Place, Perisher Ski Resort
    ‪37 min drive‬
  • Airport, Cooma, NSW (OOM-Snowy Mountains)
    ‪56 min drive‬

Room options

View all photos for Room (Hotel)

A modern hotel room with a large bed, wooden paneling on the walls, a painting above the bed, a built-in kitchen area with a microwave, and a small table with a lamp.

Room (Hotel)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (Hotel)

A residential area with a road, trees, and a view of a hilly landscape.

Executive Room (Hotel)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

A bedroom with a bed, a nightstand, a lamp, and a view of a balcony with a chair and a table.

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

A modern kitchen with stainless steel appliances, a built-in oven, and a coffee maker.

Executive Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom

A modern kitchen with a built-in oven, a dishwasher, and a countertop with a coffee maker.

Villa, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a window with curtains, and a wall-mounted ski rack.

Villa, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Chalet, 2 Bedrooms

A modern living room with a fireplace, sofas, a coffee table, and a TV.

Chalet, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Lake View

Room

Apartment, 1 Bedroom, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Lake View

A balcony with a table and chairs, overlooking a lake and mountains.

Apartment, 2 Bedrooms, Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Lake View

A hotel room with two beds, each with a pillow, a bedside table with a lamp, and a painting on the wall.

Apartment, 3 Bedrooms, Lake View

  • Lake view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

About the area

Crackenback

A luxury stay in Crackenback awaits you at Oaks Lake Crackenback Resort. Within steps you'll find Lake Crackenback and Kosciuszko National Park within a 20-minute stroll. Highlights at this aparthotel include a full-service spa, a golf course and a restaurant. .Each apartment is individually decorated and features a TV with cable channels, along with a coffee/tea maker, a hairdryer and a phone. A microwave and a stovetop make in-room dining convenient. An iron/ironing board, free toiletries and a wardrobe or cupboard are also available. Limited housekeeping is available. .A pampering day can include hot stone massages and prenatal massages along with body scrubs, facials and mani/pedis. The restaurant, Perrotta's Italian, is open for brunch, lunch and dinner. Enjoy the 3 outdoor tennis courts, indoor swimming pool and gym plus access to ecotours. Additionally, you'll find a sauna, a conference centre and a 24-hour business centre. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4.5-property class Crackenback aparthotel include Wildbrumby Distillery and Easy-Does-It Quad Chair.
View more Aparthotels in CrackenbackOpens in a new window

What's nearby

  • Lake Crackenback - 1 min walk - 0.0 km
  • Kosciuszko National Park - 3 min walk - 0.3 km
  • Lake Jindabyne - 15 min drive - 22.1 km
  • Perisher Ski Resort - 37 min drive - 56.0 km
  • Smiggin Holes Ski Resort - 37 min drive - 56.0 km

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 13 min drive
  • Perisher Ski Tube Station - 52 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 154 min drive

Restaurants

  • ‪Perisher Mid Centre - ‬40 min drive
  • ‪Mr. Chan - ‬35 min drive
  • ‪Brunelli's Cafe - ‬35 min drive
  • ‪Jax Bar and Grill - ‬35 min drive
  • ‪The Pub - ‬35 min drive

About this property

Oaks Lake Crackenback Resort

Oaks Lake Crackenback Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

An indoor pool, a fitness centre, and a sauna are also featured at the luxury Oaks Lake Crackenback Resort. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Crackenback aparthotel is smoke free.

  • 94 guestrooms or units
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Tour and ticket information
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Oaks Lake Crackenback Resort offers 94 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Cable televisions are provided. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a limited basis.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is open daily.

Similar properties

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 994 reviews
The price is AU$209
includes taxes & fees
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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna

Internet

  • Available in the apartment: Internet access

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • Playground

Restaurants on site

  • Perrotta's Italian

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: AUD 10 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 30-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited housekeeping
  • Local maps
  • Phone
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On a lake
  • On a river

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Archery
  • Basketball
  • Ecotours
  • Fishing
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rowing/canoeing
  • Segway rentals/tours
  • Ski equipment rentals
  • Volleyball
  • Yoga classes
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 94 units
  • Ecotours
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 10 per person
  • Rollaway bed fee: AUD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

What is the cancellation policy at Oaks Lake Crackenback Resort?

Oaks Lake Crackenback Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oaks Lake Crackenback Resort?

Yep, Oaks Lake Crackenback Resort has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Oaks Lake Crackenback Resort?

The closest beach to Oaks Lake Crackenback Resort is Sandy Beach (17.7 km).

Is there a spa on site at Oaks Lake Crackenback Resort?

Yep, there is an onsite spa at Oaks Lake Crackenback Resort. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Oaks Lake Crackenback Resort have a pool?

Oaks Lake Crackenback Resort has an indoor pool.

Does Oaks Lake Crackenback Resort serve breakfast?

You bet, buffet brekkie is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Oaks Lake Crackenback Resort?

No, Oaks Lake Crackenback Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Lake Crackenback Resort?

Yep, you can grab a meal at Oaks Lake Crackenback Resort's onsite restaurant.

What time are check-in & check-out at Oaks Lake Crackenback Resort?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Lake Crackenback Resort?

No, only service animals are allowed.

Is there a golf course on site at Oaks Lake Crackenback Resort?

Yep, Oaks Lake Crackenback Resort has an 18-hole golf course.

Oaks Lake Crackenback Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 121 reviews
Rating 8 - Good. 32 out of 121 reviews
Rating 6 - Okay. 7 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Beautiful setting, friendly staff and central location for exploring Snowies.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great resort, definitely will be back. Lots of activities for the kids, friendly staff and a convenient location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Beautiful place to relax by the mountains and great facilities
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and friendly staff.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful and relaxing bush setting.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property with plenty of activities
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Beautiful spot. The chalet we booked was perfect. Great for a couple of days away and hiking in some great Alpine terrain
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it! In fact loved so much we are going to stay here every time we go skiing. The area is absolutely beautiful and accommodation great.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect. Amazing room, very clean with a beautiful mountain view and very comfortable bed. The grounds are amazing too and all the staff very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception staff were excellent and provided perfect information on local swimming holes. We stayed in 61B. Nice room in amongst nature, but be prepared for your very early morning alarm clock of the deer bellowing in the surround bushland.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We stayed here for 5 nights and had a great time at the resort and visiting the ski fields. The resort itself was in a great location with two restaurants and amenities like a heated indoor pool, sauna, archery and some walks. It was such a peaceful resort with lots of beautiful wildlife to spot. Thredbo was about 15 minute drive and Perisher accessible via the skitube 5 minutes away or driving about 45 minutes. Harro’s ski shop was also fantastic and I’d highly recommend hiring from here instead of Perisher. The staff at Harro’s were so friendly, knowledgeable and helpful. The gear we hired was excellent and they explained everything we needed to know. Would highly recommend staying here!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property is the best there is around in that area and only a 15min drive to Thredbo. Great for families and has so many amenities for all whether you have small children, teenage children or a getaway for 2 there is something at the resort for everyone. Whether your a skier or a bush walker this is the place for you.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful time at Oaks Crackenback, our chalet was very nice, view was great. Kitchen was well equipped, lots of space and overall very comfy. 8 year old son enjoyed the golf, archery and pool.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Fantastic stay

Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
it was very nice relaxing and quiet. the facilities at the resort was really nice. reception was very friendly and helpful. however, the water heater and water pressure in the studio toilet was lukewarm and low pressure. we did not stay long enough to request fixes with reception.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing stay.

Disappointed with lack of free wifi. Not available in studio apartment and only working in cafe, so not before 10 am and not after it had closed. Was offered an hour for $10! No air conditioning and was quite hot during the afternoon.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Incrível experiência em um resort com muita natureza ao lado dos cangurus e cervos selvagens. Boa localização, nas proximidades do parque nacional de Thredbo. Local privilegiado. Só tem poucas opções de restaurantes no resort. Do mais adorei o resort.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
wonderful!!!!!!!!!!!!!!!!!!!!!!
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Tolle und sehr schöne Ferienanlage die sehr viel Abwechslung bietet. Och würde jederzeit wieder dahingehen.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schönes Resort, 20 km entfernt von den Hauptorten, gut ausgestattetes Studio
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021

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