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Suizenji Comfort Hotel

Property class: 2.5

Photo gallery for Suizenji Comfort Hotel

A high-rise hotel with a modern architectural design, featuring multiple balconies and a prominent entrance with a sign reading "SUIZENJI COMFORT HOTEL".
A hallway with three elevator doors, each with a control panel and a digital display.
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A restaurant with wooden tables and chairs, a staircase, and a view of the street outside.
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Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • 24/7 front desk
The current price is AU$143
1 Oct - 2 Oct

Explore the area

View map
1-1-1 Izumi, Kumamoto, Kumamoto-ken, 862-0941
  • Place, Suizenji Gardens
    ‪3 min walk‬
  • Place, Izumi Shrine
    ‪6 min walk‬
  • Place, Monkey D. Luffy Statue
    ‪14 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪34 min drive‬

Room options

View all photos for Single Room, Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Single Room, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Semi Double Room, Smoking

A hotel room with a bed, desk, chair, TV, mini-fridge, and an air conditioner.

Semi Double Room, Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Semi Double Room, Non Smoking

A hotel room with a bed, desk, chair, TV, mini-fridge, and an air conditioner.

Semi Double Room, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Twin Room, Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Multiple Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a chair, a TV, and a mirror.

Triple Room, Multiple Bedrooms, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Universal Double Room Non-smoking 10-15 ㎡

A hotel room with a bed, a wardrobe, a desk with a chair, and an air conditioning unit.

Universal Double Room Non-smoking 10-15 ㎡

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Non-Smoking 21 to 25 Sq M

A hotel room with two beds, a desk with a chair, a television, and an air conditioning unit.

Triple Room Non-Smoking 21 to 25 Sq M

  • Sleeps 6
  • 3 Single Beds

View all photos for Standard Twin Room Smoking 21-25 sqm

A hotel room with two beds, a desk with a TV, a telephone, and a window with curtains.

Standard Twin Room Smoking 21-25 sqm

  • Sleeps 4
  • 2 Single Beds

About the area

Kumamoto

At Suizenji Comfort Hotel you'll be within just a 10-minute stroll of Suizenji Gardens and Izumi Shrine. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and luggage storage. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Chuo Ward hotel include Lake Ezu and Kenritsu Library.

What's nearby

  • Suizenji Gardens - 3 min walk - 0.3 km
  • Izumi Shrine - 6 min walk - 0.5 km
  • Kenritsu Library - 8 min walk - 0.7 km
  • Monkey D. Luffy Statue - 14 min walk - 1.2 km
  • Kumamoto Prefectural Office - 15 min walk - 1.3 km

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 3 min drive
  • Suizenji station - 11 min walk
  • Kumamoto (KMJ) - 41 min drive

Restaurants

  • ‪コーエイ - ‬6 min walk
  • ‪熊本拉麺 豚美 - ‬3 min walk
  • ‪麺商人 - ‬6 min walk
  • ‪うまかったい - ‬7 min walk
  • ‪水前寺共済会館 グレーシア - ‬4 min walk

About this property

Suizenji Comfort Hotel

As a guest of Suizenji Comfort Hotel, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Suizenji Comfort Hotel also features dry cleaning/laundry services and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kumamoto hotel.

  • 142 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Suizenji Comfort Hotel offers 142 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature down duvets. LED televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • Lift (80 centimetre wide door)

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suizenji Comfort
Suizenji Comfort Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Kumamoto
Suizenji Comfort Hotel Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Hotel Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Suizenji Comfort Hotel?

Suizenji Comfort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Suizenji Comfort Hotel?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Suizenji Comfort Hotel on 1 Oct 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Suizenji Comfort Hotel?

Yep, Suizenji Comfort Hotel has a self car park with in/out privileges for JPY 1000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Suizenji Comfort Hotel serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Suizenji Comfort Hotel?

No, Suizenji Comfort Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Suizenji Comfort Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Suizenji Comfort Hotel?

No, only service animals are allowed.

Suizenji Comfort Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 532 reviews
Rating 8 - Good. 227 out of 532 reviews
Rating 6 - Okay. 124 out of 532 reviews
Rating 4 - Poor. 47 out of 532 reviews
Rating 2 - Terrible. 14 out of 532 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, fantastic breakfast!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice calm and quiet place to stay with family
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Kind and helpful staff.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel staff provided exceptional service—professional, kind, and consistently attentive. Although the rooms are quite small with limited luggage and counter space, they were very clean and the beds were comfortable. Despite the compact layout, I would gladly stay here again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have been in that hotel for 2 days and i enjoyed ..
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was made to feel very welcome upon my arrival.The staff were kind and pleasant
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
For some reason, I was placed on the Service floor, where the cleaning staff keeps all their things. I don’t know why I was the only person on that floor, the third floor to the right of the elevators. It was the darkest drabbest floor on the whole hotel and my blanket had stains on it and a funny smell.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Friendly staff and accommodating

Staff is amazing, very friendly and parking is on site for a small fee. Not too far from the city area. Hotel is aging could use an update, but will do the job. Thank you!
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was alright, if you don't have anywhere else to stay last minute, this place is a decent option. Just found the laundry section to be very outdated, and had to go to a Coin Laundry instead.
Stayed 5 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness
静かな環境で良かったです。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
古い匂いがしていたのが気になりました。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の老朽化
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ご飯のシャケが美味しかったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
使わなかった
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コインランドリーが洗濯機2台、乾燥機2台なので混んでいる時や洗濯物が多い方は注意！
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
設備に不具合がありましたが丁寧な対応で困る事はありませんでした。
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
お部屋もよかった　スタッフの対応がとてもよかったです　小さい子供を連れての旅でした　助かりました！　ありがとうございました！！
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
値段から考えればだとは思うが、部屋は普通に狭いです。スタッフの方の対応は良かったです
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
道路を挟んで斜め向い側にコンビニもあり便利です。 新しいホテルでは無いと思いますが、清潔感もあり、快適に過ごせます。女性向けのアメニティ（メイク落としなど）は無いので持参する必要はあります。 朝食がとても美味しかったです。熊本のご当地メニューが色々とあり、どれも美味しかったのですが、特にお米が美味しかったので食事が進みました。 スタッフの方はどなたも親切で感じが良かったです。チェックアウト後に息子が大事にしていたものを間違えて部屋で捨ててしまっていた事がわかり電話すると、ゴミを集めていたにも関わらず、探してくださり、見つけていただき、無事に持って帰ることができました。本当に感謝しかありません。
Stayed 1 night in Jan 2026