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Hotel Regina Kawaguchiko

3.5 star property
Hotel with free parking, near Kawaguchiko Stellar Theater

Photo gallery for Hotel Regina Kawaguchiko

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished
Porch
Balcony view
A-Upper Deluxe Quadruple Room(6F-10F) with Mt. Fuji View Non-Smoking
1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$230
5 Nov - 6 Nov

Explore the area

View map
5239-1 Funatsu, Fujikawaguchiko, Yamanashi-ken , 401-0012
  • Place, Kawaguchiko Stellar Theater
    ‪14 min walk‬
  • Place, Mt. Fuji Panoramic Ropeway
    ‪3 min drive‬
  • Place, Lake Kawaguchi
    ‪4 min drive‬

Room options

View all photos for Double Room(2F-3F) with Mt. Fuji View Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Double Room(2F-3F) with Mt. Fuji View Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room(2F-5F) with Mt. Fuji View Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Twin Room(2F-5F) with Mt. Fuji View Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Quadruple Room(4F-5F) with Mt. Fuji View Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Deluxe Quadruple Room(4F-5F) with Mt. Fuji View Non-Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Comfort Twin Room (9F-10F) with Mt. Fuji View Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Comfort Twin Room (9F-10F) with Mt. Fuji View Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for A-Upper Deluxe Quadruple Room(6F-10F) with Mt. Fuji View Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

A-Upper Deluxe Quadruple Room(6F-10F) with Mt. Fuji View Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Corner Suite Room The Fuji(11F) with Mt. Fuji View Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Corner Suite Room The Fuji(11F) with Mt. Fuji View Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Dining table
  • 119 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Grand Comfort Quad Room(11F) with Mt. Fuji View Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Grand Comfort Quad Room(11F) with Mt. Fuji View Non-Smoking

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Dining table
  • 122 sq m
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Double Room(2F-3F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Double Room(2F-3F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room(2F-5F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Twin Room(2F-5F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Quadruple Room(4F-5F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Deluxe Quadruple Room(4F-5F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for B-Upper Deluxe Quadruple Room(7F.10F)with Mt. Fuji View Non-Smoking

Flat-screen TV

B-Upper Deluxe Quadruple Room(7F.10F)with Mt. Fuji View Non-Smoking

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for A-Upper Deluxe Quadruple Room(6F-10F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

A-Upper Deluxe Quadruple Room(6F-10F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for B-Upper Deluxe Quadruple Room(7F.10F)with Mt. Fuji View Non-Smoking-No Daily Cleaning

B-Upper Deluxe Quadruple Room(7F.10F)with Mt. Fuji View Non-Smoking-No Daily Cleaning

B-Upper Deluxe Quadruple Room(7F.10F)with Mt. Fuji View Non-Smoking-No Daily Cleaning

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Comfort Twin Room (9F-10F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Comfort Twin Room (9F-10F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Suite Room The Fuji(11F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Corner Suite Room The Fuji(11F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Dining table
  • 119 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Grand Comfort Quad Room(11F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Grand Comfort Quad Room(11F) with Mt. Fuji View Non-Smoking-No Daily Cleaning

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Fridge
Dining table
  • 122 sq m
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

About the area

Fujikawaguchiko

At Hotel Regina Kawaguchiko you'll be within a 30-minute stroll of Kawaguchiko Stellar Theater and Fuji-Q Highland. Highlights at this hotel include indoor private hot tubs, free WiFi and lanais. .The hotel's restaurant is a nice spot to grab a bite. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 3.5-property class Fujikawaguchiko hotel, you'll be 2 km (1.3 mi) from Fuji-Hakone-Izu National Park and 2.8 km (1.7 mi) from Mt. Fuji Panoramic Ropeway.

What's nearby

  • Kawaguchiko Stellar Theater - 14 min walk - 1.2 km
  • Fuji-Q Highland - 15 min walk - 1.3 km
  • Mt. Fuji Panoramic Ropeway - 3 min drive - 2.1 km
  • Lake Kawaguchi - 4 min drive - 3.7 km
  • Oishi Park - 10 min drive - 9.3 km

Getting around

  • Kawaguchiko station - 20 min walk
  • Tokyo (HND-Haneda) - 115 min drive

Restaurants

  • ‪ほうとう蔵 歩成 - ‬11 min walk
  • ‪スシロー - ‬11 min walk
  • ‪丸亀製麺 - ‬11 min walk
  • ‪富士山パンケーキ - ‬9 min walk
  • ‪和 大和屋 河口湖店 - ‬7 min walk

About this property

Hotel Regina Kawaguchiko

Hotel with free parking, near Kawaguchiko Stellar Theater
There's a restaurant on site. WiFi is free in public spaces. Hotel Regina Kawaguchiko offers its guests hot springs. An area shuttle within 2.1 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Hotel Regina Kawaguchiko also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Fujikawaguchiko hotel.

  • 73 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Hotel Regina Kawaguchiko offers 73 air-conditioned accommodations with indoor private hot tubs and a safe. Rooms open to lanais. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Fujikawaguchiko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.

There are hot springs open between 6:00 AM and midnight.

Similar properties

Public bath
HOTEL MYSTAYS Fuji Onsen Resort
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,190 reviews
The price is AU$240
3 Nov - 4 Nov
HOTEL MYSTAYS Fuji Onsen Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2.1 kilometres
  • Free train station pick-up shuttle from 3:00 PM to 8:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: JPY 2,420 for adults and JPY 1,870 for children
  • A restaurant

Things to do

  • Hot spring

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • Meeting room

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - midnight
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height desk
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 3300.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1870 for children
  • Crib (infant bed) fee: JPY 3300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 6:00 AM to midnight.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Regina Kawaguchiko
Hotel Regina Kawaguchiko Hotel
Hotel Regina Kawaguchiko Fujikawaguchiko
Hotel Regina Kawaguchiko Hotel Fujikawaguchiko

Frequently asked questions

What is the cancellation policy at Hotel Regina Kawaguchiko?

Hotel Regina Kawaguchiko offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Regina Kawaguchiko?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Regina Kawaguchiko on 5 Nov 2025 start from AU$226.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Regina Kawaguchiko?

Yep, Hotel Regina Kawaguchiko has a free self car park.

Is Hotel Regina Kawaguchiko family-friendly?

You bet! With amenities such as laundry facilities and free train station drop-off, as well as children's slippers in the guestrooms, it's no surprise that Hotel Regina Kawaguchiko is a hit with families.

Are there hot tubs in the rooms at Hotel Regina Kawaguchiko?

Yep, all rooms come with private hot tubs.

Does Hotel Regina Kawaguchiko serve breakfast?

Yep, buffet brekkie is available daily from 7 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Regina Kawaguchiko?

No, Hotel Regina Kawaguchiko does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Regina Kawaguchiko?

Yep, you can grab a meal at Hotel Regina Kawaguchiko's onsite restaurant.

What time are check-in & check-out at Hotel Regina Kawaguchiko?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Regina Kawaguchiko?

No, only service animals are allowed.

Hotel Regina Kawaguchiko Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 252 reviews
Rating 8 - Good. 81 out of 252 reviews
Rating 6 - Okay. 24 out of 252 reviews
Rating 4 - Poor. 5 out of 252 reviews
Rating 2 - Terrible. 3 out of 252 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chuthathip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got was specious and a nice view if Mt. Fuji. Staff is very friendly and helpful. Special shout out to Ms. Iwai. She was always there when I need help for anything and always assisted with a sweet smile on her face.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay

A really lovely hotel with a great view of Mt Fuji. We had a good size room with a balcony, I loved just sitting on the balcony with a coffee. We added the evening taster dinner which was excellent. The breakfast was just as good. It was a 20 minute walk from the bus station, but used the free shuttle bus on the day we left to get us back to the bus station. Overall an excellent stay and would recomment it.
Stayed 1 night in May 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No water pressure

It is a nice but older facility. Everything was fine except the water pressure in our room was AWFUL. It was barely coming out of the shower head. I am not one to complain but this was horrid. It took forever to try to take a shower. I understand that there is an onsen and the water pressure there was fine but in our room on the 11th floor it was basically nom existent. For the price of our room, I expect water pressure. Staff were all wonderful. They were helpful with anything we needed.
Stayed 2 nights in Jul 2025

6/10 Okay

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Pui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent example of Japanese hotel hospitality

Chose this hotel ostensibly for views of Mount Fuji and the onsen facilities. While Fuji was hiding behind clouds for two days (nothing anyone can do about the weather!) we were able to see the mountain on the morning we left. We had a room on the (Japanese) 3rd floor, but Fuji was still fully visible. The hotel made a lovely change from the hustle and bustle of Tokyo and set in a quiet location. The room was spacious (twice, if not three times the size of the room we had in Asakusa in Tokyo!). The hotel is a little far from the train station to walk, but the hotel shuttle service helps get you to and from the station at specific times of the day. Pick not before 3pm. You can ask the tourist info office staff at the train station to call your hotel when you arrive. Info office open 9am to 5pm. The hotel is very much in the style of Japanese resort hotel, once you are there you can unwind and slow down with a nice onsen experience. The shop in the lobby sells lots of lovely omiyage/local products. Double rooms are on floors 2 to 5, floors 6 and above are for more than two people occupancy. The Japanese breakfast was excellent, as was the kaiseki dinner. Excellent value compared to what you would pay for the equivalent experience in the UK. The hotel staff were super helpful and polite, definitely model examples of Japanese customer service. They cater well for non-Japanese speakers, if you speak English or Mandarin Chinese, not sure about other languages.
Stayed 2 nights in Jul 2025

8/10 Good

Nithya

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Mordechai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and lovely staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating. English speaking and close to anything in Kawaguchiko. Spectacular viewa of Mt. Fuji!
Stayed 4 nights in Jul 2025

8/10 Good

Wagih

Liked: Amenities
One of the best locations for the mountain view, but the hotel smells
Stayed 1 night in Jun 2025

2/10 Terrible

Anner

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a room that can sleep 2 people because it had two separate beds. When i got there they decided to charge me more because i had a guest with me. I have never had to pay extra money anywhere for having a guest with me. The only reason I stayed was because we were tired from traveling. I felt robbed. Checkout is at 11 am, after we checked out, they said they could not give us a ride to the train station because the last shuttle is at 11am, how is checkout at 11am and the last shuttle is also at 11am. Terrible, will never go back. No customer service. I had to pay out of pocket to book a taxi to the train station.
Stayed 1 night in Jul 2025

4/10 Poor

Shay

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not great place
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordano

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
A clean, comfortable modern hotel with a view of Mt Fuji that can’t be beat!! Close to downtown with shuttle service to the transportation hub.
Stayed 3 nights in Jun 2025

10/10 Excellent

Denyse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Very comfortable bed and lodging. Fantastic view of Mt. Fuji! Convenient shuttle to and from train station. Will definitely return!
Stayed 2 nights in Jun 2025

8/10 Good

Xia

Stayed 1 night in May 2025

10/10 Excellent

Thana

Liked: Cleanliness, amenities, property conditions & facilities
ห้องสะอาดและชอบ
Stayed 2 nights in May 2025

10/10 Excellent

Lay Hoon

Stayed 3 nights in May 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Regina offers a daily shuttle bus to and from Kawaguchiko station, which was an unexpected bonus. There are quite a few local restaurants in the area, all within walking distance. The staff are incredibly helpful and friendly, and this made our stay at Hotel Regina an absolute pleasure. The cherry on top was the best, and unobstructed, view of Mt Fuji from our room. Highly recommended. Thank you!
Stayed 5 nights in May 2025

10/10 Excellent

Ricki

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Mt. Fuji from the room, clean and spacious rooms. Would definitely come back
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The good: Hotel Regina was spotless. Our room was spacious with plenty of amenities. The bed was big and comfortable. And most importantly when the clouds cleared the view was breathtaking of Mt Fuji. This was the reason we choose this hotel. Most of the staff were also friendly. Good variety of food at breakfasts both western and Japanese. The bad: The hotel shuttle wasnt reliable, we waited at the station for 50mins. Couldnt call, so asked the tourist information twice to phone the hotel. We found the list of rules given to us over the top. (Picture attached) this included having to book a time slot for breakfast. Gave us fresh towels, but didnt make up the room. We had dinner one night in the hotel restaurant, and the waiter only spoke to talk to my partner, and at no point directed any information to me. I found this very rude. We also felt uncomfortable with the amount of staff watching us eat, waiting for us to finish eating. This made us feel rushed (the restaurant was particularly empty). The bed duvet was too thick, and the aircon blew out hot air. I wouldnt recommend staying here but my partner would.
Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities
We were looking for a reasonably priced hotel fairly close to Kawaguchiko Station for a one-night stay. This place fit the bill. A shuttle bus is avaliable when prearranged, otherwise it's an inexpensive taxi ride. While the room was dated, it was clean. The shower and toilet rooms were modern. The breakfast was good. Best of all, the room had a balcony wth a great view of Mt. Fuji, our reason for visiting.
Stayed 1 night in May 2025

4/10 Poor

Todd

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Visitor from Vancouver, Canada. While the area is lovely and the hotel staff were kind and welcoming, our stay was unfortunately disappointing. We had to change rooms three times due to persistent smoke or other unpleasant odors, which significantly impacted our experience. Additionally, the rooms are extremely small—there wasn’t enough space to open a suitcase and comfortably move between the bed, desk, and bathroom. Although we initially booked for five nights, we decided to leave after just one. I would recommend considering alternative accommodations in the area.
Stayed 2 nights in May 2025

10/10 Excellent

T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Onsen, staff was very friendly and helpful, there were laundry facilities on site. Pretty close to very good restaurants (I didn't try the traditional restaurant in the hotel), and the view were great. Bed was pretty girl though and I woke up the first night with the stiffest neck. Had a great view of Mt. Fuji from my room though which was awesome, so definitely a good option.
Stayed 2 nights in May 2025