Kobe PortTower Hotel

2.5 star property

Photo gallery for Kobe PortTower Hotel

City Twin Room
Exterior
Restaurant
Public bath
Hallway

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
The current price is AU$66
22 June - 23 June

Explore the area

View map
6-1 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042
  • Place, Meriken Park
    ‪1 min walk‬
  • Place, Kobe Tower
    ‪3 min walk‬
  • Place, Kobe Harborland
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪118 min drive‬

Room options

Traditional Room, 1 Queen Bed, Shared Bathroom (2 people)

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Traditional Room, Japanese Futon, Shared Bathroom (3 people)

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Futon
  • Free Wi-Fi

Traditional Room, Japanese Futon, Shared Bathroom (4 people)

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Futon
  • Free Wi-Fi

Traditional Room, Multiple Beds, Shared Bathroom (5 people)

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

Traditional Room, Multiple Beds, Shared Bathroom (6~8 people)

  • 20 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons
  • Free Wi-Fi

City Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

City Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

City Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

City Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

Club Twin Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Club Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Club Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Club Triple Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

Club Triple Room

  • 39 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

Club Triple Room

  • 53 sq m
  • Sleeps 3
  • 3 Double Beds
  • Free Wi-Fi

Club Triple Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds
  • Free Wi-Fi

Club Quadruple Room

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds
  • Free Wi-Fi

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Basic Double Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Basic Twin Room, Multiple Beds, Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Triple Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

Economy Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Semidouble Room Non-smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Double Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Kobe

At Kobe PortTower Hotel you'll be within just a 15-minute stroll of popular places like Kobe Harborland and Kobe Anpanman Children's Museum & Mall. Highlights at this hotel include 3 restaurants, a bar/lounge and a sauna. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a snack bar/deli, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Kobe City Centre hotel include Port of Kobe and Kobe University.

What's nearby

  • Meriken Park - 1 min walk - 0.2 km
  • Motomachi Shopping Street - 3 min walk - 0.3 km
  • Kobe Tower - 3 min walk - 0.3 km
  • Kobe Harborland - 6 min walk - 0.5 km
  • Kobe Anpanman Children's Museum & Mall - 10 min walk - 0.9 km

Getting around

  • Minatomotomachi Station - 2 min walk
  • Kobe Station - 14 min walk
  • Kobe (UKB) - 20 min drive

Restaurants

  • ‪パティスリー モンプリュ (patisserie Mont Plus) - ‬4 min walk
  • ‪健民ダイニング - ‬3 min walk
  • ‪Brasserie&Cafe Est・Est - ‬2 min walk
  • ‪神戸ポートキッチン - ‬2 min walk
  • ‪ROUND POINT CAFE - ‬3 min walk

About this property

Kobe PortTower Hotel

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, a vending machine, and concierge services are also featured at Kobe PortTower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kobe hotel.

  • 193 guestrooms or units
  • 13 buildings
  • 3 dining venues
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Kobe PortTower Hotel offers 193 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and change of towels can be requested.
Public bath/onsen services include an indoor public bath.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,400 to 4,400 for adults and JPY 800 to 3,080 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 13 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2400 to 4400 for adults and JPY 800 to 3080 for children
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kobe Port Tower Hotel
Kobe Port Tower Hotel
Kobe PortTower Hotel Kobe
Kobe PortTower Hotel Hotel
Kobe PortTower Hotel Hotel Kobe

Frequently asked questions

What is the cancellation policy at Kobe PortTower Hotel?

Kobe PortTower Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kobe PortTower Hotel?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Kobe PortTower Hotel on 22 June 2026 start from AU$66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kobe PortTower Hotel?

Yep, Kobe PortTower Hotel has an uncovered self car park for JPY 2000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Kobe PortTower Hotel?

The closest beach to Kobe PortTower Hotel is Suma Beach (7 km).

Does Kobe PortTower Hotel serve breakfast?

You bet, buffet brekkie is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Kobe PortTower Hotel?

No, Kobe PortTower Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kobe PortTower Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kobe PortTower Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Kobe PortTower Hotel?

No, pets are not allowed.

Kobe PortTower Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 119 out of 528 reviews
Rating 8 - Good. 202 out of 528 reviews
Rating 6 - Okay. 127 out of 528 reviews
Rating 4 - Poor. 51 out of 528 reviews
Rating 2 - Terrible. 29 out of 528 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Chek Hun

Liked: Cleanliness, staff & service
Staff is courteous and helpful and they make the difference in our short stay in Kobe. Location is convenient too.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bernard

Liked: Cleanliness, amenities
When a property offers a gym and a hot and ice bath facility, then it has the capacity to really please its guests. I loved using both of those areas. However, when on one night the room is valued at AU$176.and the next night it is AU$53, you sort of raise an eyebrow!!! The restaurant called The Harbour provides a very decent buffet, that is overpriced given there is no opportunity to eat past 9 pm. The HANGOUT on the top floor is wonderfully located but the staff didn’t have a clue what was going on regarding reservations. At the entrance near reception is a claim to be internationally known, yet no one speaks English and neither is there an English menu. I think the property is poorly led, because the staff are very transactional and do not appear to have a sense of mission and awareness as to what they are creating. This property could be so much more. I recommend it, if health facilities are important to you. Bernie Kelly
Stayed 1 night in May 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen was enjoyable.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

?

Liked: Staff & service, amenities, property conditions & facilities
The staff is nice and tried their best in assisting me despite the language barrier.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice, except for the elevators. No matter what time of day, morning, late at night I had to wait forever for an elevator. I feel like a 3rd elevator would be a necessary improvement. Other than that the location is amazing and the bus to sannomiya station was also very convient. Room was clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, room comfort

Hot baths to soak in

Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Stayed 6 nights in Oct 2024
Verified

2/10 Terrible

Guy

Liked: Cleanliness, amenities, property conditions & facilities
Room 919 robinets was out shape very bad condition, lamp burn by other customers. Bed comfortable, quiet, hot spring very nice, ventilation 100% very good. They offered me a map in English the day I checked out which means today June 10 very sarcastic front desk staff , now see the pictures
Very old patches
Very old
Lamp burn by previous customers
The day I left June 10 my bedroom was clean , bathroom and living room
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels. The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view. The staff were all incredibly professional, not much more to say other than they were great. The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them. Overall, a great hotel in a great location.
Stayed 4 nights in May 2025
Verified

8/10 Good

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.
Stayed 6 nights in Apr 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book standard room

First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Important to say the Staff are super friendly and courteous. If you have been to a rundown Motel 6 in the USA then you would feel right at home here. This place needs to close for extensive remodel. It is worn out. The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly. For WHATEVER reason that defies logic they had only one bed sheet on each bed. BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave. SWEAT ALL NIGHT! I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom. I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4. They have a reservation only buffet only restaurant. Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by. We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold. EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day. So after all this you ask why didn't I complain to management? My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier. They said that their room was just as bad, and didn't want to hurt my feelings.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が豪華で、素晴らしかったです
Stayed 1 night in Feb 2026
Verified

6/10 Okay

YOICHI

丁寧でした
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

アヤカ

Liked: Cleanliness, amenities, property conditions & facilities
一泊二食付きのプラン、二泊しました。ご飯はバイキングですが種類が豊富で特に海鮮が美味しかった。大満足です! 他の方の口コミにあるお風呂の件ですが、大浴場も稼働していましたし、専用浴室もありました。(突然生理になった子が居たのですが)急にお願いしても快く対応もしてくださいました。 接客も良く、本当に楽しい旅になりました。有難うございました。
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Minako

Disliked: Cleanliness, property conditions & facilities
全体的に下水の臭いがするので館内があまり清潔ではないイメージ。大浴場も薄暗く、カビ臭く、清潔感がないイメージ、設備はいいのに勿体無いと思いました。スタッフなどの対応は良かった。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

ゆうせい

Liked: Cleanliness, staff & service, property conditions & facilities
駅(特に阪急)へのアクセスは悪いが逆に観光スポットには近い。 平日利用だったこともあってか、大浴場含め館内は静かで、神戸散策の拠点としては素晴らしかったと思う。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Seonggu

Liked: Cleanliness, staff & service, amenities
직원이 슈퍼 친절
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

YUK LAN

Liked: Cleanliness, amenities, property conditions & facilities
整體入住體驗良好,職員有禮,無論Wellcome Drink安排、早餐及晚餐都很好,因為有使用停車場,酒店居然提供抹車窗服務,真是一大驚喜。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

まきこ

Liked: Cleanliness, amenities, property conditions & facilities
マラソン後に、大浴場の利用ができたのが助かりました。ロビーのクリスマスの飾りも良かったです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Raika

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かったです。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MIYOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場付きで、ハッピーアワーだと100円で生ビールが飲めました 朝、メリケンパークへの散歩も近いし、 南京町、元町駅も徒歩圏内 三宮駅とホテル間の無料バスも便利でした 神戸に来る時は、ぜひまた利用させてください
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

MINORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場を利用しました。出発前に車を拭いてくれていて、とても嬉しかったです。ありがとうございます。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

タイジ

Liked: Staff & service, amenities
温泉やハッピーアワーなどもあり、子供達も楽しめました。
Stayed 1 night in Oct 2025