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Kobe PortTower Hotel

2.5 star property

Photo gallery for Kobe PortTower Hotel

City Twin Room
Hallway
Public bath
Exterior
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
6-1 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042
  • Place, Meriken Park
    ‪1 min walk‬
  • Place, Kobe Tower
    ‪3 min walk‬
  • Place, Kobe Harborland
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪96 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Shared Bathroom (2 people)

32-inch flat-screen TV with digital channels, TV, pay films

Traditional Room, 1 Queen Bed, Shared Bathroom (2 people)

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, Japanese Futon, Shared Bathroom (3 people)

Traditional Room, Japanese Futon, Shared Bathroom (3 people) | Living area

Traditional Room, Japanese Futon, Shared Bathroom (3 people)

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Futon

View all photos for Traditional Room, Japanese Futon, Shared Bathroom (4 people)

Traditional Room, Japanese Futon, Shared Bathroom (4 people) | In-room dining

Traditional Room, Japanese Futon, Shared Bathroom (4 people)

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Futon

View all photos for Traditional Room, Multiple Beds, Shared Bathroom (5 people)

Traditional Room, Multiple Beds, Shared Bathroom (5 people) | Living area

Traditional Room, Multiple Beds, Shared Bathroom (5 people)

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Traditional Room, Multiple Beds, Shared Bathroom (6~8 people)

Traditional Room, Multiple Beds, Shared Bathroom (6~8 people) | In-room dining

Traditional Room, Multiple Beds, Shared Bathroom (6~8 people)

  • 20 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Semi Double Room - Smoking

Down duvets, free WiFi, bed sheets

Semi Double Room - Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for City Twin Room

City Twin Room

City Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for City Triple Room

City Triple Room

City Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Twin Room

Down duvets, free WiFi, bed sheets

Club Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Club Twin Room

Down duvets, free WiFi, bed sheets

Club Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Triple Room

Down duvets, free WiFi, bed sheets

Club Triple Room

  • 37 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Club Triple Room

Down duvets, free WiFi, bed sheets

Club Triple Room

  • 39 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Club Triple Room

Down duvets, free WiFi, bed sheets

Club Triple Room

  • 53 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Club Triple Room

Down duvets, free WiFi, bed sheets

Club Triple Room

  • 31 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Club Quadruple Room

Club Quadruple Room

Club Quadruple Room

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 1 Double Bed, Smoking

Basic Double Room, 1 Double Bed, Smoking

Basic Double Room, 1 Double Bed, Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed, Non Smoking

Basic Double Room, 1 Double Bed, Non Smoking

Basic Double Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Multiple Beds, Smoking

Basic Twin Room, Multiple Beds, Smoking

Basic Twin Room, Multiple Beds, Smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Basic Twin Room, Multiple Beds, Non Smoking

Basic Twin Room, Multiple Beds, Non Smoking

Basic Twin Room, Multiple Beds, Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Triple Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Economy Double Room, 1 Double Bed, Smoking

Down duvets, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

Down duvets, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room Non-smoking

Down duvets, free WiFi, bed sheets

Semidouble Room Non-smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Smoking

Down duvets, free WiFi, bed sheets

Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Down duvets, free WiFi, bed sheets

Double Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Smoking

Down duvets, free WiFi, bed sheets

Twin Room, 2 Single Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, free WiFi, bed sheets

Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Kobe

Kobe PortTower Hotel places you steps from Meriken Park and within a short 5-minute stroll of Motomachi Shopping Street. Highlights at this hotel include 3 restaurants, a bar/lounge and a sauna. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a snack bar/deli, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Kobe City Centre hotel include Kobe Harborland and Port of Kobe.

What's nearby

  • Meriken Park - 1 min walk - 0.2 km
  • Motomachi Shopping Street - 3 min walk - 0.3 km
  • Kobe Tower - 3 min walk - 0.3 km
  • Kobe Harborland - 6 min walk - 0.5 km
  • Kobe Anpanman Children's Museum & Mall - 10 min walk - 0.9 km

Getting around

  • Minatomotomachi Station - 2 min walk
  • Kobe Station - 14 min walk
  • Kobe (UKB) - 20 min drive

Restaurants

  • ‪パティスリー モンプリュ (patisserie Mont Plus) - ‬4 min walk
  • ‪健民ダイニング - ‬3 min walk
  • ‪喰らうどん - ‬3 min walk
  • ‪神戸ポートキッチン - ‬2 min walk
  • ‪Brasserie&Cafe Est・Est - ‬2 min walk

About this property

Kobe PortTower Hotel

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, a vending machine, and concierge services are also featured at Kobe PortTower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kobe hotel.

  • 193 guestrooms or units
  • 13 buildings
  • 3 dining venues
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Kobe PortTower Hotel offers 193 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and change of towels can be requested.
Public bath/onsen services include an indoor public bath.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,400 to 4,500 for adults and JPY 1,200 to 3,660 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 13 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2400 to 4500 for adults and JPY 1200 to 3660 for children
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kobe Port Tower Hotel
Kobe Port Tower Hotel
Kobe PortTower Hotel Kobe
Kobe PortTower Hotel Hotel
Kobe PortTower Hotel Hotel Kobe

Frequently asked questions

What is the cancellation policy at Kobe PortTower Hotel?

Kobe PortTower Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kobe PortTower Hotel?

Yep, Kobe PortTower Hotel has an uncovered self car park for JPY 2000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Kobe PortTower Hotel?

The closest beach to Kobe PortTower Hotel is Suma Beach (7 km).

Does Kobe PortTower Hotel serve breakfast?

You bet, buffet brekkie is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Kobe PortTower Hotel?

No, Kobe PortTower Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kobe PortTower Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kobe PortTower Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Kobe PortTower Hotel?

No, pets are not allowed.

Kobe PortTower Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 114 out of 516 reviews
Rating 8 - Good. 196 out of 516 reviews
Rating 6 - Okay. 126 out of 516 reviews
Rating 4 - Poor. 51 out of 516 reviews
Rating 2 - Terrible. 29 out of 516 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Miu ling

Stayed 1 night in Dec 2025

8/10 Good

Chek Hun

Liked: Cleanliness, staff & service
Staff is courteous and helpful and they make the difference in our short stay in Kobe. Location is convenient too.
Stayed 1 night in Nov 2025

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025

8/10 Good

?

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff is nice and tried their best in assisting me despite the language barrier.
Stayed 1 night in Sep 2025

2/10 Terrible

Rose

Stayed 8 nights in Aug 2025

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Important to say the Staff are super friendly and courteous. If you have been to a rundown Motel 6 in the USA then you would feel right at home here. This place needs to close for extensive remodel. It is worn out. The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly. For WHATEVER reason that defies logic they had only one bed sheet on each bed. BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave. SWEAT ALL NIGHT! I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom. I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4. They have a reservation only buffet only restaurant. Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by. We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold. EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day. So after all this you ask why didn't I complain to management? My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier. They said that their room was just as bad, and didn't want to hurt my feelings.
Stayed 5 nights in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen was enjoyable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels. The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view. The staff were all incredibly professional, not much more to say other than they were great. The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them. Overall, a great hotel in a great location.
Stayed 4 nights in May 2025

10/10 Excellent

Eleanor

Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book standard room

First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.
Stayed 4 nights in Nov 2024

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, room comfort

Hot baths to soak in

Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Stayed 6 nights in Oct 2024

8/10 Good

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.
Stayed 6 nights in Apr 2024

8/10 Good

Mitchie

Stayed 1 night in Dec 2023

10/10 Excellent

Eric Kevin

Stayed 15 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Stayed 4 nights in Nov 2023

2/10 Terrible

Éadaoin, Co. Dublin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Diane Angelique, binan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was good.
Stayed 1 night in Aug 2021

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Not a bad place to spend a night.
Stayed 1 night in Jan 2020

8/10 Good

Yiu Wai William

Liked: Cleanliness, staff & service, room comfort

BEST HOTEL ONSEN and STONE SAUNA is a plus

Hotel and rooms are dated, but the location is just minutes away from Port Tower and Pier (walking distance with Passover connecting from 1/F exit). The Onsen and Stone Sauna is VERY GOOD QUALITY! I would recommend this hotel just for the Onsen!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

One night in town for a wedding. Very good location and excellent view from wine bar at top of hotel.
Stayed 1 night in Nov 2019

4/10 Poor

ali

Liked: Cleanliness
Disliked: Staff & service

No help.. No English

Dont accept some one will help you with your luggage!! And don't ask for help no one will cares
Stayed 4 nights in Jun 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
A great location for walking. It’s close to Memorial Park and in the other direction it’s near shopping malls and restaurants. The room was very small for two people.
Stayed 2 nights in May 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, room comfort

Great location

Perfect location to get quickly into Motomachi area.
Stayed 1 night in Dec 2018

8/10 Good

Hong Yin, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018