Kintamani Hotels with a Balcony

The highlight of our stay was the incredibly helpful and friendly staff. Almost everyone we interacted with went above and beyond to make sure we were comfortable and well looked after. Small touches such as remembering our breakfast orders, bringing snacks with drinks ordered from the bar, helping us find the right driver, and explaining the local area and surroundings really made a difference. There are a few areas where the property could improve, particularly with housekeeping and room comfort. The carpets could be vacuumed more regularly, and the wash basin could benefit from a more thorough clean, as there were some signs of mould that became noticeable on closer inspection. The air conditioning could also be stronger or cool the room faster, especially for guests returning from the heat outside. Better water pressure in the shower would also improve the overall experience. Overall, we had a pleasant stay and really enjoyed the location. The staff were knowledgeable, welcoming and able to communicate well in English, which made everything much easier throughout our stay. With a few improvements to cleanliness and room amenities, the experience could be even better.

This hotel stay was very good. Hard to get around the property but the staff made no fuss about sending the cart to transport the guests. Great staff, great nature, amazing views!