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Karuizawa Prince Hotel East

Property class: 4

Photo gallery for Karuizawa Prince Hotel East

A modern indoor pool area with a view of trees outside.
Property video
A buffet setup with a brick wall backdrop, a wood-paneled ceiling, and a variety of food and drink options.
A modern building with large windows reflecting a sunset and trees.
A modern indoor hot tub with a view of a snowy landscape through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$396
18 Nov - 19 Nov

Explore the area

View map
1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min walk‬
  • Place, Karuizawa Station Building Memorial
    ‪13 min walk‬

Room options

View all photos for Forest Twin Room(Non-Smoking)

A hotel room with two beds, a seating area, and a patterned wall.

Forest Twin Room(Non-Smoking)

9.6 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room(Non-Smoking)

A hotel room with two beds, a TV, a window with a forest view, and a desk.

Superior Twin Room(Non-Smoking)

8.4 out of 10
Very good
(5 reviews)
  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (East)

A hotel room with two beds, a TV, a sofa, a table, and a large window.

Deluxe Twin Room, Non Smoking (East)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Forest Corner Twin Room, Non Smoking (East)

A hotel room with two beds, a sofa, a large window, and a ceiling light fixture.

Forest Corner Twin Room, Non Smoking (East)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

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About the area

Karuizawa

A luxury stay in Karuizawa awaits you at Karuizawa Prince Hotel East. Within a short 5-minute stroll, you'll find Karuizawa Prince Hotel Ski Resort and Karuizawa Prince Shopping Plaza. Highlights at this ski resort include 4 restaurants, a full-service spa and a golf course. .A day of pampering can include massages, facials and aromatherapy. The restaurant, 爽風(Sofu), serves Japanese cuisine and is open for lunch and dinner. At the resort's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for snowboarding, and you'll find 3 outdoor tennis courts and skiing lessons on site. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4-property class Karuizawa resort include Old Karuizawa Ginza Street and Harnile Terrace.
View more Resorts in KaruizawaOpens in a new window

What's nearby

  • Karuizawa Prince Hotel Ski Resort - 1 min walk - 0.0 km
  • Karuizawa Prince Shopping Plaza - 3 min walk - 0.3 km
  • Karuizawa Ohga Hall - 12 min walk - 1.1 km
  • Karuizawa Station Building Memorial - 13 min walk - 1.2 km
  • Seizan Golf Course - 19 min walk - 1.7 km

Getting around

  • Karuizawa Station - 10 min walk
  • Tokyo (HND-Haneda) - 170 min drive

Restaurants

  • ‪おぎのや - ‬15 min walk
  • ‪軽井沢 味の街 - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪ミカド珈琲 - ‬11 min walk

About this property

Karuizawa Prince Hotel East

During the winter, enjoy on-site recreational activities like snowboarding, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a 24-hour fitness centre and a sauna. Getting to the slopes is a breeze with the resort's complimentary ski shuttle. Karuizawa Prince Hotel East helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the resort's bar.

There are 4 restaurants on site. Public spaces have free WiFi. This luxury resort also offers outdoor tennis courts and ski passes. For a fee, parking is available.

This 4-star Karuizawa resort is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Karuizawa Prince Hotel East offers 162 accommodations with minibars and a safe. Beds feature down duvets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

A heated outdoor pool area with stone accents and a wooden pergola.
Karuizawa Prince Hotel West
Karuizawa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Tennis court
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$300
11 Nov - 12 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up shuttle from 8:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free ski shuttle
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Karuizawa Grill
  • MAKIBI
  • 爽風(Sofu)
  • 鉄板焼き 森

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Ecotours
  • Full-service spa
  • Golf carts
  • Hiking/biking trails
  • Hot springs
  • Mountain biking
  • Playground
  • Sauna
  • Shopping centre
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Stereo
  • Table tennis
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must book meals in advance.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Prince Hotel East
Karuizawa Prince East
Prince East
Karuizawa-Machi Prince Hotel
Karuizawa Prince Hotel East Resort
Prince Hotel East Resort
Prince Hotel Karuizawa Machi
Karuizawa-Machi Prince Hotel
Karuizawa Prince Karuizawa
Karuizawa Prince Hotel East Resort
Karuizawa Prince Hotel East Karuizawa
Karuizawa Prince Hotel East Resort Karuizawa

Frequently asked questions

What is the cancellation policy at Karuizawa Prince Hotel East?

Karuizawa Prince Hotel East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Karuizawa Prince Hotel East?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Karuizawa Prince Hotel East on 18 Nov 2026 start from AU$396, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Karuizawa Prince Hotel East?

Yep, Karuizawa Prince Hotel East has a self car park for JPY 1000 per night. A self car park is also available, for a fee.

Is there a spa on site at Karuizawa Prince Hotel East?

Yep, there is an onsite spa at Karuizawa Prince Hotel East. You'll enjoy heaps of services like facials and body treatments.

What makes Karuizawa Prince Hotel East a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Karuizawa Prince Hotel East.

Is Karuizawa Prince Hotel East family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Karuizawa Prince Hotel East is a hit with families.

Are there hot tubs in the rooms at Karuizawa Prince Hotel East?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Karuizawa Prince Hotel East?

No, Karuizawa Prince Hotel East does not offer an airport shuttle service.

Is there a bar or restaurant at Karuizawa Prince Hotel East?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Karuizawa Prince Hotel East?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Karuizawa Prince Hotel East?

No, only service animals are allowed.

Is there a golf course on site at Karuizawa Prince Hotel East?

Yep, Karuizawa Prince Hotel East has a 9-hole golf course. Golf carts are also available.

Karuizawa Prince Hotel East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 216 out of 497 reviews
Rating 8 - Good. 186 out of 497 reviews
Rating 6 - Okay. 56 out of 497 reviews
Rating 4 - Poor. 24 out of 497 reviews
Rating 2 - Terrible. 15 out of 497 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff. Perfect location to train station and shopping. We also enjoyed their breakfast options.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with plenty of shopping and activities (ie skiing) available in the area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with good food options and an on-site onsen.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be perfect when the construction is completed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with the hot spring facilities.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Great location, walkable to the JR station and Prince Shopping complex and Rooms are
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff, 3 mins walk from skiing entrance
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are helpful, room is spacious.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are so nice and attentive to your needs. Great location.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient place with in house transport services provided
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very close to train station and outlet
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy commute between hotel East and West. Walking distance to shopping and bicycle rental to explore town and surroundings area.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Nice staffs
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
thanks for all the warm support by the hotel reception and driver.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice for ski & snowboard

The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just a walkable distance from the JR station and is next to the outlet shopping center. The hotel has shuttle bus service from the outlet to the hotel and is convenient. The environment of the hotel is great, peaceful and natural although it looks like a bit old inside.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

非常不開心

Hotels.com 在網路上的照片和實際去所住不一樣。網路輕井澤是訂main building, 去到現場是小木屋，所以被Hotels.com 騙了，下次不會再用Hotels.com 訂房
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
Humid, outdated cabin in the woods. The room spotless, the staff were wonderful. It wasn’t what I expected for the price.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service excellence

We arrived at your esteemed hotel on 1st Nov 2024. We felt at home with the hospitality of Mr sakagami. He assisted us in resolving a restaurant reservation issue immediately with his quick response. We would like to thank him for his personal touch and cheerful smile
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ski resort during the winter season. Although it’s still early season, they managed to open with man made snow. The snow condition is good but not great because the trail is narrow and there are too much skiers. However, it’s a great experience in the early season. The resort is also next to an outlet center . There are 200 plus shops. It’s great for non skiers. The hot springs are also great, especially for the skiers after the exercises. We are vegetarian and the restaurant taking care our request seriously. Over all, it’s a great experience and I will definitely recommend it to everyone.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
the coltage ceiling not deighned for tall people and furnature needs renovation
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the downside is there is no aircon in the room during this season & room was stuffy & warm despite door ing the windows. Staff should inform during check in that the room is still equipped with heater not air condition as there was no indication in the room.
Stayed 2 nights in May 2025