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Hotel Description

A luxury stay in Karuizawa awaits you at HOSHINOYA Karuizawa. Within steps you'll find Harnile Terrace and Karuizawa Church. Highlights at this family-friendly lodge include in-room free WiFi, balconies, and heated floors.

All 77 rooms feature separate bathtubs and showers, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include slippers and free toiletries. Free bottled water, safes, and hair dryers are also available. Limited housekeeping is available.

A day of pampering at 星のやスパ can include hot stone massages along with access to the hot springs/mineral springs. The lodge's own lounge bar is a nice place to enjoy a drink. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available daily between 7 AM and noon. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 15-minute walk of this 5-star Karuizawa lodge include Hoshino Onsen Hot Spring and Karuizawa Stone Church.

Yamaroji (Mountain Side King) 

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$1,195* Per night/room 18 Nov. - 19 Nov.

Yamaroji (Mountain Side)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Mizunami (Water side) 

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Mizunami (Water Side King) 

Bed Count 1 King Bed Maximum Occupancy 2 Max

Niwaroji (Junior Villa Grand) 

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Niwaroji (Junior Villa Maisonette) 

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Property Features

As a guest of HOSHINOYA Karuizawa, you'll find a full-service spa and hot springs. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at the luxury HOSHINOYA Karuizawa. Self parking is free. Smoking is allowed in designated areas at this 5-star Karuizawa lodge.

  • 77 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Karuizawa Station (5.5 km / 3.4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

HOSHINOYA Karuizawa offers 77 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (limited)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.

HOSHINOYA Karuizawa has a restaurant on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 4
  • Hot springs/mineral springs in spa
  • Massages
  • Hot stone massage
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at HOSHINOYA Karuizawa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 3500 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HOSHINOYA Karuizawa Hotel
  • HOSHINOYA Hotel
  • HOSHINOYA
  • HOSHINOYA Karuizawa Lodge
  • HOSHINOYA Lodge
  • HOSHINOYA Karuizawa Lodge
  • HOSHINOYA Karuizawa Karuizawa
  • HOSHINOYA Karuizawa Lodge Karuizawa

You should know

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.