The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property
Luxury resort on the beach, with 5 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

Hypo-allergenic bedding, down duvets, in-room safe
5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Hypo-allergenic bedding, down duvets, in-room safe
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Turtle Bay Palmer Course
    1 min walk
  • Turtle Beach
    2 min walk
  • Turtle Bay
    2 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    76 min drive

Room options

Standard Room, 2 Queen Beds, Partial Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Studio Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Oceanfront

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Room, 2 Queen Beds, Ocean View (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Luxury Studio Suite, Multiple Beds, Lanai, Oceanfront

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 67 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Bungalow, Connecting Rooms, Oceanfront

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 137 sq m
  • Beach view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View (Lanai)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Oceanfront (Lanai)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Lanai, Partial Ocean View

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Studio Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bungalow, 1 King Bed with Sofa bed, Patio, Oceanfront

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bungalow, Multiple Beds, Patio, Oceanfront

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Club Bungalow, 1 King Bed with Sofa bed, Oceanfront (Patio)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Bungalow, Multiple Beds, Oceanfront (Patio)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Partial Ocean View (Lanai)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Villa, 4 Bedrooms, Kitchen, Ocean View (Balcony)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 222 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Kitchen, Ocean View (Balcony)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 156 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Lanai, Ocean View

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Kahuku

A luxury stay in Kahuku awaits you at The Ritz-Carlton O‘ahu, Turtle Bay. You'll be 0.7 km (0.4 mi) from Turtle Bay Beach and 6.3 km (3.9 mi) from Sunset Beach. Highlights at this beachfront resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing day at Nalu Spa can include massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The restaurant, Alaia, is open for breakfast and dinner. Off the Lip is the resort's own lobby lounge. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 hot tubs and 6 outdoor tennis courts. 27997 square feet (2601 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find a golf course, a gym and a sauna. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 5-property class Kahuku resort include Sharks Cove and Pupukea Beach Park.

What's nearby

  • Turtle Beach - 2 min walk
  • Turtle Bay - 2 min walk
  • Turtle Bay Beach - 8 min walk
  • Sunset Beach - 10 min drive
  • Banzai Pipeline - 13 min drive

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 76 min drive

Restaurants

  • ‪Giovanni's Shrimp Truck - ‬7 min drive
  • ‪Ted's Bakery - ‬7 min drive
  • ‪Kahuku Shrimp & Thai Food Truck - ‬4 min drive
  • ‪North Shore Shrimp Truck - ‬13 min drive
  • ‪The Elephant Shack - ‬9 min drive

About this property

The Ritz-Carlton O‘ahu, Turtle Bay

Luxury resort on the beach, with 5 outdoor swimming pools
The Ritz-Carlton O‘ahu, Turtle Bay offers its guests a full-service spa, a golf course, 5 outdoor swimming pools, and 2 hot tubs. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this resort measures 27997 square feet (2601 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury The Ritz-Carlton O‘ahu, Turtle Bay. Parking is available for a fee.

This 5-star Kahuku resort is smoke free.

  • 443 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Conference rooms
  • 27997 sq ft of conference space
  • 2601 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. 65-inch flat-screen televisions come with cable channels and pay-per-view films.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Nalu Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (USD 47.18 per night; includes in/out privileges)
  • Secured, uncovered valet parking on site (USD 47.18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alaia
  • Lei Lei's Bar & Grill
  • Off the Lip
  • Roy's Beach House
  • Sunset

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 27,997 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hardwood flooring in room
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (87 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52.00 per accommodation, per stay
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 47.18 per night (in/out privileges)
  • Valet parking fee: USD 47.18 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-064-482-0992-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton O‘ahu, Turtle Bay?

The Ritz-Carlton O‘ahu, Turtle Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton O‘ahu, Turtle Bay?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton O‘ahu, Turtle Bay on 2 Nov 2024 start from AU$1,374.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton O‘ahu, Turtle Bay?

Yep, The Ritz-Carlton O‘ahu, Turtle Bay has an uncovered self car park with in/out privileges for USD 47.18 per night.

Are there any beaches close to The Ritz-Carlton O‘ahu, Turtle Bay?

Yep, The Ritz-Carlton O‘ahu, Turtle Bay is a short 8-minute walk from Turtle Bay Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Is there a spa on site at The Ritz-Carlton O‘ahu, Turtle Bay?

Yep, Nalu Spa is available for guests. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does The Ritz-Carlton O‘ahu, Turtle Bay have a pool?

Yep, and guests love it! The Ritz-Carlton O‘ahu, Turtle Bay has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does The Ritz-Carlton O‘ahu, Turtle Bay have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Ritz-Carlton O‘ahu, Turtle Bay?

The Ritz-Carlton O‘ahu, Turtle Bay features 5 outdoor pools, 2 hot tubs and a health club.

What makes The Ritz-Carlton O‘ahu, Turtle Bay a romantic place to stay?

Couples spa treatments and beachfront dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton O‘ahu, Turtle Bay.

Is The Ritz-Carlton O‘ahu, Turtle Bay family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton O‘ahu, Turtle Bay is a hit with families.

Is there a free airport shuttle available at The Ritz-Carlton O‘ahu, Turtle Bay?

No, The Ritz-Carlton O‘ahu, Turtle Bay does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton O‘ahu, Turtle Bay?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton O‘ahu, Turtle Bay?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at The Ritz-Carlton O‘ahu, Turtle Bay?

Yep, The Ritz-Carlton O‘ahu, Turtle Bay has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

The Ritz-Carlton O‘ahu, Turtle Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1004 reviews" "
Rating 8 - Good. 155 out of 1004 reviews" "
Rating 6 - Okay. 47 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Staff is wonderful and friendly, super attentive. Beds were comfy and blankets soft. Spacious room with beautiful view. Only 2 complaints- the power went off in the early morning (5am) and was off for several hours. My family needs a fan to sleep so we all got an awful nights rest. I reached out and asked what was happening and it wasn’t until hours later that I got “we are sorry” Also, the surf lesson was a big disappointment. Very expensive and my son only got the try a wave 3-4 times. The shop tried to make it right (thank you!) but he wasn’t able to make it back for another lesson. Other than those two things, it was lovely.
Stayed 4 nights in Jul 2024

6/10 Okay

Shanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was average and below compared to the ridiculous prices.
Stayed 7 nights in Jul 2024

10/10 Excellent

Joe Luis Gonzalez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!!
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was beautiful. The beds were uncomfortable. The additional $50/day for the resort fee on top of pretty steep room rates was annoying.
Stayed 7 nights in Jul 2024

10/10 Excellent

Heike

Liked: Cleanliness, staff & service
Best hotel on the Island
Stayed 7 nights in Jul 2024

2/10 Terrible

mohammed

Travelled with family and small children
We chose this resort for its family-friendly reputation, but this experience has left us deeply disappointed and concerned. I strongly urge the management to improve their monitoring and enforcement of appropriate behavior to ensure a safe and suitable environment for all guests.
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great remote location in paradise with spectacular views of the North Shore. Rooms, food and service was fabulous. High end amenities and lots of on-site activities.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kandis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Numsiri

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Priscilia

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best and beautiful resort . Turtle Bay Resort would highly recommend to anyone visiting Oahu.
Stayed 4 nights in Jul 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing
Stayed 7 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful family visit to the North Shore of Oahu. Turtle Bay exceeded our expectations in every aspect from the staff to the cleanliness, dining options, and overall hospitality.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jul 2024

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place to stay.
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
Stayed 8 nights in Jul 2024

2/10 Terrible

NIANO

Stayed 8 nights in Jun 2024

2/10 Terrible

MOUSTAFA

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort but very expensive. Visit the resort but don’t stay in. Save the money for other activities. The kayaking and snorkeling are a rip off. You d pay at most half the price anywhere else. They charge you the same for self parking and valet parking.
Stayed 1 night in Jun 2024

6/10 Okay

MOUSTAFA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice resort. It is super expensive. Self parking and valet parking are the same price or that’s what I was told, however I saw others were offered free self parking which got me disappointed. I asked for the bath soap to be refilled many times during my stay and was not filled till I left. Room dining is expensive and not worth it. Very bland food. Most of the excursions (kayaking, snorkeling,…etc) are at least double the price you would find elsewhere. Drinks at the bar are just okay. For the money I spent during my stay, I would go back and stay at a cheaper place and still can visit the resort but won’t stay in and use the money to visit other places.
Stayed 4 nights in Jun 2024

6/10 Okay

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was overpriced ! They don’t even offer free snorkels or fins . $30 for a simple salad? No thank you ! No bath robes , no sleepers … not what I was expecting from a 4 stars hotel . Fire works for 4th July was lame . Only 5 min . I wouldn’t go back !!!
Stayed 7 nights in Jun 2024

10/10 Excellent

Englon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Stayed 3 nights in Jul 2024

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024