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4.2 out of 5

"This is located in an awesome spot on the North Shore. Good onsite ocean snorkelling and swimming and a short drive to some even better snorkelling an ... " More

By a verified traveller on Sun 06 Oct 2019

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Hotel Description

A family-friendly stay in Kahuku awaits you at Turtle Bay Resort. You'll be 1.3 km (0.8 mi) from Turtle Bay Beach and 5.5 km (3.4 mi) from Sunset Beach. Highlights at this beachfront resort include 2 outdoor swimming pools, a full-service spa, and a golf course.

A relaxing day at Nalu Kinetic Spa can include massages, detox wraps, and body wraps along with aromatherapy and hydrotherapy. The theme restaurant, Surfer, The Bar, is open for dinner. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the 6 outdoor tennis courts and gym. 27997 square feet (2601 square meters) of event facilities include a meeting room, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4-star Kahuku resort include Polynesian Cultural Center and Pupukea Beach Park.

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$863* Per night/room 14 Aug. - 15 Aug.

Bungalow, Multiple Beds (Ocean)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View (Stay Well)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Turtle Bay Resort ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Turtle Bay Resort

Everyone (5) Couples (2) Family (2)
5 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

4 out of 5
This is located in an awesome spot on the North Shore. Good onsite ocean snorkelling and swimming and a short drive to some even better snorkelling and swimming spots. Very relaxed environment - wasn’t too crowded and you can always find a space for yourself in nature in it's massive grounds. Excellent array of activities to choose from onsite, although did find them quite expensive (but had a blast with everything we did). Facilities onsite are good, staff all super friendly and helpful. Also, saw Turtles in the ocean from our room every day! Can’t beat that :)

Posted by , from NZ on 6 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

4 out of 5

Posted by on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

5 out of 5
Great location & every room has some sort of sea view. Snorkel beach & walking tracks are excellent & safe.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

3 out of 5
Roy’s restaurant and gymnasium were great. Room we were expecting was not provided. Misinformation regarding parking and we experienced problems with lift access to level6. Also experienced problems with room ( eg toilet blockage, delays in cleaning, rooms) The hotel is in need of renovation, while 70’s style may be chic at moment it needs a lift for the price you pay!

Posted by on 8 Jun. 2019

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4 out of 5

Posted by on 7 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

4 out of 5
Liked the location, pool and views and the beaches either side of the resort. Need a car to look around beyond the resort though and car hire from the resort was expensive.

Posted by on 6 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

5 out of 5

Posted by on 19 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

4 out of 5

Posted by on 29 Dec. 2018

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Comment from Hotel Management

29 Dec. 2018 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

Property Features

As a guest of Turtle Bay Resort, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this resort measures 27997 square feet (2601 square meters). A health club, a sauna, and spa services are also featured at the family-friendly Turtle Bay Resort. Parking is available for a fee. This 4-star Kahuku resort is smoke free.

  • 443 guestrooms or units
  • 6 levels
  • 27997 sq ft of conference space
  • 2601 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 6
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Turtle Bay Resort offers 443 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Oven
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Surfer, The Bar - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Steam room in spa
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 300 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-064-482-0992-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Children stay free
  • Pets allowed in specific rooms only
  • Debit cards
  • State tax ID - TA-064-482-0992-01
  • Staffed front desk
  • Children stay free: Maximum age 17
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 56.33 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 40 and USD 60 for adults, USD 40 and USD 60 for children (approximately)
  • Uncovered self parking fee: USD 36.65 per night (in/out privileges)
  • Uncovered valet parking fee: USD 36.65 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 300 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Turtle Bay Hotel Kahuku
  • Turtle Bay Hotel
  • Turtle Bay Kahuku
  • Turtle Bay Resort Oahu
  • Turtle Bay Oahu
  • Turtle Bay Resort Hawaii/Oahu
  • Turtle Bay Resort Kahuku

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.