4.0 out of 5

"The beach cottages are private, quiet and very spacious. They are very conveniently located close to the resort or you can golf cart around. The s ... " More

By a verified traveller on Thu 26 Jul 2018

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Hotel Description

A family-friendly stay in Kahuku awaits you at Turtle Bay Resort. Within steps you'll find Turtle Bay and Kuilima Cove within a 10-minute stroll. Highlights at this beachfront resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa.

Flat-screen TVs with cable channels are featured in all 443 rooms, and you can enjoy free WiFi, coffee/tea makers and in-room massages. In-room dining is easy with amenities like fridges and room service. Safes, hairdryers and phones are also available.

A day of pampering at Nalu Kinetic Spa can include massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The theme restaurant, Surfer, The Bar, is open for dinner. With 7 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 6 outdoor tennis courts and golf course. 27997 square feet (2601 square metres) of event facilities include meeting rooms, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find a nightclub, free WiFi in public areas and a health club. There's also valet parking, along with the convenience of car rentals on site.

Within a 15-minute drive of this 4-star Kahuku resort, attractions include Turtle Bay Beach and Polynesian Cultural Center.

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$370 per night

Vista Level Ocean View King (located on the top floors)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View QQ

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Resort Room King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Turtle Bay Resort ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Turtle Bay Resort

Everyone (28) Couples (4) Family (1)
3 out of 5
Roy’s restaurant and gymnasium were great. Room we were expecting was not provided. Misinformation regarding parking and we experienced problems with lift access to level6. Also experienced problems with room ( eg toilet blockage, delays in cleaning, rooms) The hotel is in need of renovation, while 70’s style may be chic at moment it needs a lift for the price you pay!

Posted by on 8 Jun. 2019

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4 out of 5

Posted by on 7 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

4 out of 5
Liked the location, pool and views and the beaches either side of the resort. Need a car to look around beyond the resort though and car hire from the resort was expensive.

Posted by on 6 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

5 out of 5

Posted by on 19 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

4 out of 5

Posted by on 29 Dec. 2018

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Comment from Hotel Management

29 Dec. 2018 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

5 out of 5

A beautiful resort

Pros: The room was amazing.
Cons: The floor of the room was very slipery. It needs to be rennovated but instead had been buffed in an attempt to hide the flaking polish. We all fell.
Location: A shot drive to the north shoer beaches wher you can surf, snorkel etc, but you do really need a car.
The beach cottages are private, quiet and very spacious. They are very conveniently located close to the resort or you can golf cart around. The sunset view is very beautiful. The resort beach (not in front of the cottages) is small but perfect for children and has snorkeling close to the beach : ) We hired mountain bikes and loved the bush tracks to the point and beach. The in room dining was the best we have ever had, really nice and fresh.

Posted by on 26 Jul. 2018

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Comment from Hotel Management

31 Jul. 2018 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

5 out of 5
Chilled and relaxed. Many hours spent at the beach and by the pool.

Posted by on 12 Jun. 2018

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Comment from Hotel Management

14 Jul. 2018 by Turtle Bay Resort

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4 out of 5
Nice place to stay except food prices were way to dear, over the top. Breakfast buffet lacked any big variety and chef cooking fresh eggs and omelettes lacked any customer focus - no smiles and grumpy. Lie Lei's is best place to eat, happy and staff good, again bit expensive. Good service at the lobby bar - they were great. Thought the resort charges were over the top and not explained well, most should be included on room price and not an add on? Might go there again.

Posted by , from Merimbula Australia on 7 Jun. 2018

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Comment from Hotel Management

14 Jul. 2018 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

3 out of 5
It was fine. A little perplexed at the $50!resirt fee then having to pay $40 per day for a sun lounger . Room service selection was very average and what we ordered was not very nice . Room size was great and good having little kitchen area. We also liked the DVD vending machine as it rained a bit during our stay.

Posted by on 28 Apr. 2018

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2 out of 5
overall the hotel is in an amazing location and with great views from the rooms which are really comfortable which is what makes the place so appealing. I did have higher expectations though on the overall experience given the ratings from others and the price per night. It was really frustrating to have to pay $45 a night for resort fee which essentially was just snorkels- how many times do you think people want to snorkel on a destroyed coral reef? there were a number of other activities e.g surfboard hire that should have been included but preferably there is no cost at all. The food in the restaurants was also really average with the exception of the one on the beach.

Posted by on 19 Apr. 2018

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Property Features

As a guest of Turtle Bay Resort, you'll find a full-service spa, a golf course, and 2 the outdoor swimming pools. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 7 bars/lounges, A beach bar, and A poolside bar. Public spaces have free WiFi. A 24-hour business centre, a limo/town car service, and a meeting room are available. Event space at this resort measures 27997 square feet (2601 square metres). A health club, a nightclub, and a sauna are also featured at the family-friendly Turtle Bay Resort. Parking is available for a fee. This 4-star Kahuku resort is smoke free.

  • 443 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 7 bars or lounges
  • 27997 sq ft of conference space
  • 2601 sq. m of conference space
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business centre (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (60.5 km / 37.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Turtle Bay Resort offers 443 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Oven
  • Coffee maker
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Surfer, The Bar – Overlooking the ocean, this theme restaurant only serves dinner.Guests can enjoy drinks at the bar.

Kula Grille – This restaurant serves breakfast and dinner. Open daily.

The Point Sunset Pool Bar – This beach restaurant specialises in Hawaiian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Lei Leis Bar and Grill – Overlooking the golf course, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Ola Restaurant – This beachfront restaurant specialises in Hawaiian cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property charges the following mandatory cleaning and resort fees collected at the property: USD 314.14 cleaning fee per stay and USD 78.53 resort fee per night for "Ocean Villa 3 BR" bookings and USD 366.49 cleaning fee per stay and USD 78.53 per night for "Ocean Villa 4 BR" bookings. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.18 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 300 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Tax ID - TA-064-482-0992-01

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52.88 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 32 per person (approximately)
  • Self-parking fee: USD 15.71 per day
  • Valet parking fee: USD 20.94 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 300 per accommodation, per stay
  • Rollaway bed fee: USD 26.18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Turtle Bay Hotel Kahuku
  • Turtle Bay Hotel
  • Turtle Bay Kahuku
  • Turtle Bay Resort Oahu
  • Turtle Bay Oahu
  • Turtle Bay Resort Hawaii/Oahu
  • Turtle Bay Resort Kahuku

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).