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3.6 out of 5

"Friendly staff and comfortable rooms. The restaurant was excellent with very good food. Lots of variety and excellent staff. The door to my room did ... " More

By a verified traveller on Tue 09 Apr 2019

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Hotel Description

Protea Hotel by Marriott O.R. Tambo Airport puts you in the center of Kempton Park, 2.5 km (1.6 mi) from Arwyp Medical Centre and 3 km (1.9 mi) from Kempton Park Golf Club. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 213 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries, while Tempur-Pedic beds and premium bedding invite a good night's rest. Additionally, down comforters, free bottled water, and safes are available.

The theme restaurant, The Warehouse Restaurant, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 24-hour fitness center and pool loungers. 9009 square feet (837 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of a free airport shuttle.

With a stay at this 4-star Kempton Park hotel, you'll be 33.7 km (20.9 mi) from Sandton Convention Centre and 34.7 km (21.6 mi) from Mall of Africa.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$90* Per night/room 2 Oct. - 3 Oct.

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Protea Hotel by Marriott O.R. Tambo Airport ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Protea Hotel by Marriott O.R. Tambo Airport

Everyone (6)
3 out of 5

Posted by on 31 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Mimi

Dear Anonymous, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

5 out of 5
Friendly staff and comfortable rooms. The restaurant was excellent with very good food. Lots of variety and excellent staff. The door to my room did not open or close with a big push/pull or kick. Another issue was the noise made by cleaning staff during the day slammed doors etc. possibly all the doors need work. I was trying sleep during the day which was hard because of the noise.

Posted by on 9 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Mimi

Dear Anonymous, Thank you for your inspiring review. We are excited to hear that our STAFF were able to give you an amazing experience making you feel welcome and leave you with a good first impression at check in. It is great to see that they were helpful in assuring you have a comfy bed and clean room, creating ease, making it a better stay. We are glad that you acknowledge our amnesties. We are glad to hear that the food was pleasant to your taste. We are glad to see that you found our transportation to be convenient to you. Further we would like to thank you for the great response. Kindest Regards, The Protea Hotel by Marriott O.R Tambo TEAM Aviation Greetings, Nthuseng Lehata, Assistant GUEST Relations Manager Protea Hotel by Marriott® O.R. Tambo Airport

4 out of 5
I stayed here before and after a 14 day camping safari. The hotel was very nice, and the staff were great - would definitely consider staying here again if I'm back in Johannesburg.

Posted by on 30 Jun. 2017

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Comment from Hotel Management

4 Jul. 2017 by Thembelihle Mposula

Dear VALUED GUEST, Thank you for your inspiring review. We are excited to hear that our STAFF were able to give you an amazing experience making you feel welcome and leave you with a good first impression at check in . We are glad we were able to meet and exceed your expectations, and we look forward to welcoming you back to OUR Hotel. Further we would like to thank you for the great response. Your review is motivation for our TEAM to do their best every time. Kindest Regards, Thembelihle Mposula

4 out of 5

Close to airport

Pros: Second time around everything was great.
The free shuttle was very handy went on a regular basis just walk around the intercontenial hotel. This was our return trip to the hotel and requested the 5th floor with a view of the airport, received the correct room which is very neat and tidy. The beds are comfortable and the floors tiled. The breakfast too dear. eat at the airport plenty of selections and very cheap.

Posted by on 10 May 2017

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Comment from Hotel Management

17 May 2017 by Lihle Mposula

Dear GUEST, Thank you for your inspiring review. We are excited to hear that our STAFF were able to give you an amazing experience making you feel welcome and leave you with a good first impression at check in . It is great to see that they were helpful in assuring you have a comfy bed, clean room and bathroom, creating ease and making it a better stay. We are delighted to see that you found our food to be pleasant and the location to be safe and tranquil and you found our transport to be convenient to you. Further we would like to thank you for the great response. Kindest Regards, The Protea Hotel by Marriott O.R Tambo TEAM

1 out of 5

Close to ORT International Airport

Pros: Close to ORT Airport
Cons: Will re consider accommodation
Was booked in room at end of passage and fire escape stairs. Main ducting fro ventalation unit was located at staircase and very noisy. After a 13 hour flight from Sydney not very pleasing. Drainage problem on shower as well as water basin. Wooden laminated flooring in poor condition ( pulling apart with visible openings )

Posted by , from Mosselbay on 30 Apr. 2017

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Comment from Hotel Management

4 May 2017 by Thembelihle Mposula

Dear Roelof, Thank you for your inspiring review. We are excited to hear that our STAFF were able to give you an amazing experience making you feel welcome and leave you with a good first impression at check in. It is great to see that they were helpful in assuring you have a comfy bed and clean room, however we would like to apologize for any inconvenience that you were faced with and thank you for letting us know, we will let the rest of the TEAM and we will deal with the matter. Further we would like to thank you for the great response . Kindest Regards, The Protea Hotel by Marriott O.R Tambo TEAM

4 out of 5

5 seperate stays in a month

Pros: convenience to airport, friendlyness of staff , helpful in all ways.
Cons: breakfast.
Location: close to airport
very good value for money & consistent in all standards.

Posted by , from Australia on 23 Apr. 2016

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Comment from Hotel Management

17 May 2016 by The Protea Hotel O.R Tambo Airport TEAM

Dear Pat, Thank you for your kind review. We are thrilled to hear that our STAFF were able to make your stay a pleasant one. We are glad to see that you found us to be in a convenient area! We would like to apologize for your bad experience regarding breakfast and we hope that we can provide you with a better experience regarding this in the future. Kind Regards, The Protea Hotel O.R Tambo TEAM

4 out of 5

Convenient

Convenient for somewhere to stay close to the airport. Had secure parking and shuttle bus. Room could have been a bit cleaner but was fine. Excellent buffet breakfast but R170/person which is extremely expensive for South Africa.

Posted by , from Brisbane, AUS on 28 Dec. 2015

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About the Protea Hotel by Marriott O.R. Tambo Airport

Location Corner of York and Gladiator Streets, Kempton Park, Gauteng 1627

Property Features

Protea Hotel by Marriott O.R. Tambo Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 9009 square feet (837 square meters) and includes a conference center. The business-friendly Protea Hotel by Marriott O.R. Tambo Airport also features a garden, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kempton Park hotel.

  • 1 building
  • 213 guestrooms or units
  • 5 levels
  • 9009 sq ft of conference space
  • 837 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: O.R. Tambo Intl. Airport (JNB) (3.3 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Protea Hotel by Marriott O.R. Tambo Airport offers 213 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Kempton Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Tempur-Pedic beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

The Warehouse Restaurant - This theme restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 4:00 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 4:00 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500 per night
  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 210 for adults and ZAR 105 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • OR Tambo Airport Protea Hotel
  • OR Tambo Protea Hotel
  • Protea Hotel Airport
  • Protea Hotel Airport OR Tambo
  • Protea Hotel OR
  • Protea Hotel OR Tambo
  • Protea Hotel Marriott O.R. Tambo Airport Kempton Park
  • Protea Hotel Tambo
  • Protea Hotel Tambo Airport
  • Tambo Protea Hotel
  • Protea Hotel Marriott O.R. Tambo Airport
  • Protea Marriott O.R. Tambo Airport Kempton Park
  • Protea Marriott O.R. Tambo Airport
  • Protea By Marriott O R Tambo
  • Protea Hotel by Marriott O.R. Tambo Airport Hotel
  • Protea Hotel by Marriott O.R. Tambo Airport Kempton Park
  • Protea Hotel by Marriott O.R. Tambo Airport Hotel Kempton Park

You should know

  • Protea Hotel by Marriott O.R. Tambo Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.