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Doubletree By Hilton Hotel Jiaxing

4.5 star property
Luxury hotel with 3 restaurants and bars/lounges

Photo gallery for Doubletree By Hilton Hotel Jiaxing

Reception
Property video
Daily buffet breakfast (CNY 118 per person)
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$91
includes taxes & fees
2 Jan - 3 Jan 2026

Explore the area

View map
688 Ju Xian Road, Xiu Zhou District, Jiaxing, Zhejiang, 314000
  • Place, Shijiuyang Wetland
    ‪1 min drive‬
  • Place, Jiangnan Mall
    ‪3 min drive‬
  • Place, South Lake
    ‪9 min drive‬

Room options

View all photos for DoubleTree Double Room

In-room safe, desk, laptop workspace, soundproofing

DoubleTree Double Room

  • Sleeps 2

View all photos for Deluxe Room (Double bed) (Terrace)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room (Double bed) (Terrace)

  • Sleeps 2

View all photos for Deluxe Room (2 beds) (Terrace)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room (2 beds) (Terrace)

  • Sleeps 2

View all photos for DoubleTree Twin Room

In-room safe, desk, laptop workspace, soundproofing

DoubleTree Twin Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, soundproofing

Executive Double Room

  • Sleeps 2

View all photos for Executive Room (2 beds)

In-room safe, desk, laptop workspace, soundproofing

Executive Room (2 beds)

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite

  • Sleeps 2

View all photos for King Guest Room

King Guest Room

King Guest Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Guest Room

Twin Guest Room

Twin Guest Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Room with balcony

King Deluxe Room with balcony

King Deluxe Room with balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room with balcony

In-room safe, desk, laptop workspace, soundproofing

Twin Deluxe Room with balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Executive Room

King Executive Room

King Executive Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Deep-soaking bath
Shower/bath combination
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Executive Room

In-room safe, desk, laptop workspace, soundproofing

Twin Executive Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Deep-soaking bath
Shower/bath combination
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Deep-soaking bath
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Suite

In-room safe, desk, laptop workspace, soundproofing

King Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Deep-soaking bath
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Executive Suite

King Deluxe Executive Suite

King Deluxe Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Deep-soaking bath
  • 145 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room

King Accessible Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Presidential Suite

King Presidential Suite

King Presidential Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
Free minibar items
LCD TV
  • 340 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Executive Suite

In-room safe, desk, laptop workspace, soundproofing

Deluxe Executive Suite

  • Sleeps 2

View all photos for Executive Suite

In-room safe, desk, laptop workspace, soundproofing

Executive Suite

  • Sleeps 2

View all photos for Presidential Suite

In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

  • Sleeps 4

View all photos for Room, 1 King Bed (Pet-Friendly)

Room, 1 King Bed (Pet-Friendly)

Room, 1 King Bed (Pet-Friendly)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Pet-Friendly)

Room, 2 Single Beds (Pet-Friendly)

Room, 2 Single Beds (Pet-Friendly)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for KING ACCESSIBLE GUEST ROOM

In-room safe, desk, laptop workspace, soundproofing

KING ACCESSIBLE GUEST ROOM

  • Sleeps 2

View all photos for Guestroom (Double bed) (Pets allowed)

In-room safe, desk, laptop workspace, soundproofing

Guestroom (Double bed) (Pets allowed)

  • Sleeps 2

View all photos for Guestroom (2 beds) (Pets allowed)

In-room safe, desk, laptop workspace, soundproofing

Guestroom (2 beds) (Pets allowed)

  • Sleeps 2

View all photos for Ultraman Themed Family Room

In-room safe, desk, laptop workspace, soundproofing

Ultraman Themed Family Room

  • Sleeps 2

View all photos for Pleasant Goat Theme Family Room

In-room safe, desk, laptop workspace, soundproofing

Pleasant Goat Theme Family Room

  • Sleeps 2

View all photos for Family Room - 2-Bedroom

In-room safe, desk, laptop workspace, soundproofing

Family Room - 2-Bedroom

  • Sleeps 4

View all photos for Family Executive Suite - 2-Bedroom

In-room safe, desk, laptop workspace, soundproofing

Family Executive Suite - 2-Bedroom

  • Sleeps 4

About the area

Jiaxing

A luxury stay in Jiaxing awaits you at Doubletree By Hilton Hotel Jiaxing. You'll be 8.5 km (5.3 mi) from Jiaxing People's Government and 8.6 km (5.4 mi) from South Lake Memorial Hall. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an indoor swimming pool. .The fine-dining restaurant, Yuxi, serves Chinese cuisine. JingLounge is the hotel's own lobby lounge. Enjoy the 24-hour gym, kids' swimming pool and pool loungers as well as access to a playground. 18353 square feet (1705 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Xiuzhou Qu hotel include Beijing - Hangzhou Canal and South Lake.

What's nearby

  • Shijiuyang Wetland - 1 min drive - 1.0 km
  • Jiangnan Mall - 3 min drive - 2.5 km
  • Beijing - Hangzhou Canal - 7 min drive - 7.8 km
  • South Lake - 9 min drive - 8.0 km
  • Nanxun Old Town - 40 min drive - 46.6 km

Getting around

  • Jiaxing South Station - 23 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 76 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬4 min drive
  • ‪greencheers - ‬4 min drive
  • ‪Taoz Desserts & Cafe - ‬5 min drive
  • ‪KFC (肯德基) - ‬20 min walk
  • ‪隆聚酒楼 - ‬5 min drive

About this property

Doubletree By Hilton Hotel Jiaxing

Luxury hotel with 3 restaurants and bars/lounges
Doubletree By Hilton Hotel Jiaxing offers its guests a kids' pool, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 18353 square feet (1705 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury Doubletree By Hilton Hotel Jiaxing. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Jiaxing hotel.

  • 274 guestrooms or units
  • 6 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 18353 sq ft of conference space
  • 1705 sq. m of conference space
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Doubletree By Hilton Hotel Jiaxing offers 274 air-conditioned accommodations with laptop-compatible safes and a safe. 61-cm LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Jiaxing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Four Points by Sheraton Jiaxing
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 15 reviews
The price is AU$97
includes taxes & fees
4 Jan - 5 Jan 2026
Four Points by Sheraton Jiaxing

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 118 for adults and CNY 59 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Executive Lounge
  • JingLounge
  • Open
  • Yuxi

Things to do

  • 24-hour health club
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (18,353 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 5 buildings
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 61-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 5 2025 to December 5 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CNY 198 per accommodation (varies based on length of stay), plus a one-time cleaning fee of CNY 198
  • Only dogs and cats are allowed
  • Weight limit: 26 lb per pet
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 175.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 118 for adults and from CNY 59 for children
  • Airport shuttle fee: CNY 1600 per vehicle (one way)
  • Airport shuttle fee per child: CNY 1600
  • Pet fee: CNY 198 per accommodation (varies based on length of stay) plus a one-off CNY198 cleaning fee
  • Rollaway bed fee: CNY 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Doubletree Hilton Hotel Jiaxing
Doubletree Hilton Jiaxing
Doubletree Jiaxing
Hilton Jiaxing
Jiaxing Hilton
Doubletree By Hilton Jiaxing
Doubletree By Hilton Hotel Jiaxing Hotel
Doubletree By Hilton Hotel Jiaxing Jiaxing
Doubletree By Hilton Hotel Jiaxing Hotel Jiaxing

Frequently asked questions

What is the cancellation policy at Doubletree By Hilton Hotel Jiaxing?

Doubletree By Hilton Hotel Jiaxing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Doubletree By Hilton Hotel Jiaxing?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Doubletree By Hilton Hotel Jiaxing on 2 Jan 2026 start from AU$90.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Doubletree By Hilton Hotel Jiaxing?

Yep, Doubletree By Hilton Hotel Jiaxing has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Doubletree By Hilton Hotel Jiaxing have a pool?

Doubletree By Hilton Hotel Jiaxing has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 10:30 PM. The swimming pool will be unavailable from December 5 2025 to December 5 2026 (dates subject to change).

What luxury perks are available at Doubletree By Hilton Hotel Jiaxing?

Doubletree By Hilton Hotel Jiaxing features a 24-hour health club, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Doubletree By Hilton Hotel Jiaxing a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Doubletree By Hilton Hotel Jiaxing.

Is Doubletree By Hilton Hotel Jiaxing family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Doubletree By Hilton Hotel Jiaxing is a hit with families.

Are there hot tubs in the rooms at Doubletree By Hilton Hotel Jiaxing?

No, but there are deep-soaking baths in the guestrooms.

Does Doubletree By Hilton Hotel Jiaxing serve breakfast?

You bet, buffet brekkie is offered on weekdays between 7:00 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Doubletree By Hilton Hotel Jiaxing?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Doubletree By Hilton Hotel Jiaxing?

Yep, you can grab a meal at Doubletree By Hilton Hotel Jiaxing's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Doubletree By Hilton Hotel Jiaxing?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Doubletree By Hilton Hotel Jiaxing?

Cats and dogs are welcome at Doubletree By Hilton Hotel Jiaxing, with food and water bowls and litter trays on offer. Just so you know, there's a weight limit of up to 12 kg per pet.

Doubletree By Hilton Hotel Jiaxing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 136 reviews
Rating 8 - Good. 35 out of 136 reviews
Rating 6 - Okay. 17 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 2 out of 136 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

celine

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Sin Tung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quiet. The staffs are very helpful and friendly especially the staffs in the Chinese restaurant!
Stayed 1 night in Jun 2025

10/10 Excellent

shelley

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Location, service, cleanliness. Hotel is located in a quiet area near parks and lots of green land. Staffs are very friendly. Rooms are spacious and well laid out. Would definitely recommend the hotel.
Stayed 3 nights in May 2025

8/10 Good

Venkat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it’s a good hotel. Need more options for food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jun 2024

10/10 Excellent

Yunchuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double Tree Jiaxing

I stay here regularly for business. It’s the best choice in jiaxing for westerners regarding comfort, food and service. Good breakfast buffet.
Stayed 1 night in Jun 2019

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities

Business trip

Rude staff at the check in process
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2018

6/10 Okay

NG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing Service

I’ve booked for 1 room 3 pax including my kid. But breakfast is only for 2. I can’t understand why then I informed the number of pax during booking. Paid for kid’s breakfast but the staffs at the coffee house was more interested in collecting the breakfast charges. Staff didn’t even bother to get us a place to sit. By 0900 breakfast almost all gone. Refill was slow. End up nothing much to eat.
Stayed 2 nights in Nov 2018

8/10 Good

aviram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

YT, New York

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bathroom shower is moldy ! Just needs a good bleaching
Stayed 3 nights in Oct 2018

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Always stay here during business trip. Very comfortable hotel and great staff.
Stayed 2 nights in Oct 2018

8/10 Good

Robin, Canada

Liked: Cleanliness, staff & service, room comfort
Hard to have breakfast if you don't opt for the $25 breakfast buffet.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Improvements needed

Temperature control issues in rooms. Gym was sweltering hot miserable. Service has improved moderately but has s ways to go. Morning coffee flavor is very rough.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service

Service upgrades needed

Horrible temperature control in rooms. Poor service at reception and at breakfast.
Stayed 3 nights in Jul 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near the ancient water village

Primarily a conference / MICE hotel it would seem, it is also very close (300m) to the ancient water village. The rooms were very spacious and well equipped for the price and all have a lake view I think. Check in was easy (even for a non-Chinese speaker) as the front desk staff speak good English. Little English was spoken in the main restaurant, but ordering by iPad was a) modern and b) made this painless. Food was excellent and arrived quickly. My only regret was that the hotel seems to have no bar / lounge to relax in at the end of the day, which is odd. Very good "art shop" in the foyer with good stuff at reasonable prices.
Stayed 1 night in Nov 2017

10/10 Excellent

vedant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and hotel

Its a great quite and beautiful location. If I am in this area would always stay here. Hotel should considering adding Nespresso machines instead of instant Nestle packs
Stayed 1 night in Oct 2017

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious, clean. Good buffet breakfast.
Stayed 4 nights in Jul 2017

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort