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4.0 out of 5

"Not able to check in early and staff we a bit rude when asked (very different experience to other hotels). Some housekeeping issues - very minor but e ... " More

By a verified traveller on Tue 07 May 2019

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Hotel Description

At The Royal Yacht you'll be within steps of Jersey Museum & Art Gallery and Fort Regent Leisure and Entertainment Centre. Highlights at this hotel include 3 restaurants, 5 bars/lounges, and a full-service spa.

A day of pampering can include massages, body wraps, and mani/pedis. The diner, Sirocco Restaurant, serves Modern European cuisine and is open for breakfast, brunch, and dinner. Enjoy the indoor swimming pool, gym, spa tub, and sauna. A meeting room and a business center are among the business amenities offered. Added amenities include free WiFi in public areas and laundry facilities. Free English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Attractions within a 20-minute drive of this 4-star St. Helier hotel include Port of Jersey and St Brelade's Bay Beach.

Basic Double Room (Stair Access Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$234* Per night/room 21 Apr. - 22 Apr.

Twin Room (Gold)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double room (Stair Access Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Gold)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Platinum)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed (Gold)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Royal Yacht ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Yacht

Everyone (1)
4 out of 5
Not able to check in early and staff we a bit rude when asked (very different experience to other hotels). Some housekeeping issues - very minor but expect more attention to detail (eg dust on top of temperature console, no soap and empty water bottle left in room)

Posted by on 7 May 2019

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Property Features

The Royal Yacht offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site. You can unwind with a drink at one of the 5 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A spa tub, a sauna, and a terrace are also featured at the business-friendly The Royal Yacht. This 4-star St. Helier hotel is smoke free.

  • 109 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 5 bars or lounges
  • English breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

The Royal Yacht offers 109 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Sirocco Restaurant - Overlooking the ocean, this diner specializes in Modern European cuisine and serves breakfast, brunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Cafe Zephyr - This brasserie serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

The Grill - This steakhouse specializes in Modern European cuisine and serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Minimum age to access spa is 16

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Yacht Hotel
  • Royal Yacht Hotel St. Helier
  • Royal Yacht St. Helier
  • The Royal Yacht Hotel
  • The Royal Yacht St. Helier
  • The Royal Yacht Hotel St. Helier

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.