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Urban Hotel Serpong

3.0 star property

Photo gallery for Urban Hotel Serpong

An urban hotel with a modern facade, large glass entrance, and a logo with a stylized 'U' and 'H'.
A hotel room with a large bed, a desk with a TV, a balcony, and a colorful abstract painting on the wall.
A restaurant counter with a logo, a coffee machine, a menu board, and a shelf with condiments.
A clean, well-lit hallway with marble walls, an elevator, and a potted plant.
A grey sofa with cushions, a small table with a lamp and flowers, and three framed artworks on a wooden panel above.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$18
includes taxes & fees
12 July - 13 July

Explore the area

View map
Urban Heights Residence, Tower Toronto, Jl. Ciater Raya N0. 8, Rw Mekar Jaya, South Tangerang, Banten, 15310
  • Place, TerasKota
    ‪5 min drive‬
  • Place, Ocean Park
    ‪6 min drive‬
  • Place, ITC BSD
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a large mirror, and a vibrant abstract painting on the wall.

Standard Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a wooden headboard, a colorful wall decoration, a desk, and a grey curtain.

Standard Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family 1 Bedroom

A hotel room with a bed, a desk, and a large window.

Family 1 Bedroom

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family 2 Bedrooms

A hotel room with a large bed, wooden headboard, and a colorful abstract painting above the bed.

Family 2 Bedrooms

  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Large Single Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio

Lobby

Standard Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Family 1 Bedroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Family 2 Bedrooms

  • Sleeps 3
  • Free Wi-Fi

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About the area

South Tangerang

At Urban Hotel Serpong you'll be 3.9 km (2.4 mi) from Eka Hospital and 4.4 km (2.7 mi) from TerasKota. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool. Business amenities include meeting rooms and coworking space. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. .Attractions within a 30-minute drive of this 3-property class South Tangerang hotel include Blok M Square and Gelora Bung Karno Stadium.

What's nearby

  • TerasKota - 5 min drive - 6.0 km
  • Ocean Park - 6 min drive - 5.6 km
  • ITC BSD - 6 min drive - 6.7 km
  • Aeon Mall BSD City - 10 min drive - 10.5 km
  • QBig BSD City - 11 min drive - 12.2 km

Getting around

  • Serpong Rawa Buntu Station - 6 min drive
  • Lebak Bulus Grab Station - 14 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 36 min drive

Restaurants

  • ‪Roti Bakar Eddy - ‬3 min walk
  • ‪Soto Betawi Pinggir Tol - ‬3 min walk
  • ‪RM Jati - ‬4 min walk
  • ‪Subway - ‬6 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Urban Hotel Serpong

Urban Hotel Serpong offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Urban Hotel Serpong. Self parking is free.

Smoking is allowed in designated areas at this 3-star South Tangerang hotel.

  • 105 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Urban Hotel Serpong offers 105 air-conditioned accommodations with a safe and complimentary bottles of water. 34-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 34-inch smart TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Hotel Serpong

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

Property Registration Number 9120305160682, 68110

We should mention

  • Pool access available from 7:30 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Hotel Serpong Hotel
Urban Express HomTel Serpong
Urban Hotel Serpong South Tangerang
Urban Hotel Serpong Hotel South Tangerang

Frequently asked questions

Is parking available at Urban Hotel Serpong?

Yep, Urban Hotel Serpong has a free self car park.

How much does it cost to stay at Urban Hotel Serpong?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at Urban Hotel Serpong on 12 July 2026 start from AU$18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Urban Hotel Serpong have a pool?

Urban Hotel Serpong has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:30 AM to 8:00 PM.

What makes Urban Hotel Serpong a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Urban Hotel Serpong.

Is there a free airport shuttle available at Urban Hotel Serpong?

No, Urban Hotel Serpong does not offer an airport shuttle service.

Is there a bar or restaurant at Urban Hotel Serpong?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Urban Hotel Serpong?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Urban Hotel Serpong?

No, pets and service animals are not allowed.