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Hotel Description

Mercure Serpong Alam Sutera puts you in the heart of Tangerang, within steps of Living World and Omni Hospital. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool.

You can enjoy LED TVs with cable channels, and all 171 rooms feature free WiFi, coffee/tea makers and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Safes, hairdryers and phones are also available.

The restaurant, Mint & Pepper, serves international cuisine and is open for breakfast, lunch and dinner. Maniz Pool Deck is the hotel's own bar, serving drinks along with light fare. Enjoy the fitness centre and kids' swimming pool as well as access to bike rentals. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle.

Attractions within a 20-minute drive of this 4-star Tangerang hotel include Central Park and Thamrin City Shopping Mall.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$61* Per night/room 1 Dec. - 2 Dec.

Privilege, Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Privilege, Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend out of 1066 reviews

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Property Features

Mercure Serpong Alam Sutera offers its guests an outdoor pool, a fitness centre, and a kids' pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A terrace, a BBQ, and concierge services are also featured at the business-friendly Mercure Serpong Alam Sutera. A round-trip airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available. This 4-star Tangerang hotel is smoke free.

  • 171 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jakarta (CGK-Soekarno-Hatta Intl.) (34.5 km / 21.4 mi)
  • Train station: Serpong Rawa Buntu Station (9.4 km / 5.9 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Mercure Serpong Alam Sutera offers 171 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Mint & Pepper – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Maniz Pool Deck – This bar only serves light fare. Open daily.

Mocca – On-site lobby lounge. Open daily.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4 PM

Special check-in instructions:

Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 159720 for adults and IDR 79860 for children (approximately)
  • Airport shuttle fee: IDR 363000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alam Sutera Serpong
  • Mercure Alam Sutera
  • Mercure Serpong
  • Mercure Serpong Alam
  • Mercure Serpong Alam Sutera
  • Mercure Serpong Alam Sutera Hotel
  • Mercure Serpong Alam Sutera Hotel Tangerang
  • Mercure Serpong Alam Sutera Tangerang
  • Mercure Serpong Alam Sutera Hotel
  • Mercure Serpong Alam Sutera Tangerang
  • Mercure Serpong Alam Sutera Hotel Tangerang

You should know

  • Mercure Serpong Alam Sutera offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.