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Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with free breakfast and 24-hour fitness centre

Photo gallery for Tru by Hilton Jackson, MI

Reception
Exterior
Lobby
Pool
Room, 2 Queen Beds, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk
The current price is AU$158
includes taxes & fees
6 July - 7 July

Explore the area

Map
2401 Shirley Dr, Jackson, MI, 49202
  • JAX 60
    ‪5 min drive‬
  • Henry Ford Allegiance Health
    ‪6 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

About the area

Jackson

At Tru by Hilton Jackson, MI you'll be 2.3 km (1.4 mi) from R.A. Greene Park and 2.9 km (1.8 mi) from Lions Park. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Free buffet breakfast is available daily between 6:00 AM and 9:00 AM. .With a stay at this Jackson hotel, you'll be 3.1 km (1.9 mi) from Jackson Crossing Mall and 3.1 km (1.9 mi) from Rod Mills Park.

What's nearby

  • Art 634 - 4 min drive - 4.3 km
  • Michigan Theatre of Jackson - 5 min drive - 5.0 km
  • JAX 60 - 5 min drive - 4.3 km
  • Henry Ford Allegiance Health - 6 min drive - 6.1 km
  • Cascade Falls - 8 min drive - 6.7 km

Getting around

  • Jackson Station - 5 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

Hotel in Jackson with free breakfast and 24-hour fitness centre
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Exterior

Holiday Inn Jackson NW - Airport Road by IHG

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 550 reviews
The price is AU$172
includes taxes & fees
30 June - 1 July
Holiday Inn Jackson NW - Airport Road by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

What is the cancellation policy at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on 6 July 2025 start from AU$157.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Jackson, MI?

Yep, Tru by Hilton Jackson, MI has a free self car park.

Is Tru by Hilton Jackson, MI family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Tru by Hilton Jackson, MI is a hit with families.

Does Tru by Hilton Jackson, MI serve breakfast?

Sure does, free buffet brekkie is available daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Tru by Hilton Jackson, MI?

No, Tru by Hilton Jackson, MI does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Jackson, MI?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 919 reviews
Rating 8 - Good. 217 out of 919 reviews
Rating 6 - Okay. 75 out of 919 reviews
Rating 4 - Poor. 35 out of 919 reviews
Rating 2 - Terrible. 36 out of 919 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is supposed to be part of the Hilton. The TV didn’t work. The was a crawling bug in one of the beds. If you look at the picture for the breakfast. It looks impressive. In actuality. I have had better breakfast at a Roadway In. They only had a few things. Very disappointing
Stayed 1 night in Mar 2025

8/10 Good

nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was basic very basic out of everything no pancakes no sugar no nothing and I'll put in here there is no garbage cans in that room or near our room we had to walk a distance to throw our garbage away and you had one little tiny garbage can in that room
Stayed 2 nights in Mar 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Staff were friendly and polite.
Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place at Great Price
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds. Friendly staff. Located within 10 mins of food and shopping.
Stayed 1 night in Mar 2025

8/10 Good

Deanna

Disliked: Room comfort

BEDS not comfortable at all

The beds are horrible...way to hard not comfortable at all. The pillows are just a joke. Rooms are small, walls are thin. You can hear everything. When people get a hotel room they expect the beds to be perfect so they can rest
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Was very friendly and very understand with a hotel to of high school bowers

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2025

8/10 Good

Rickey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Que

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our standard king room was clean, no issues. Hallways were good, the front desk staff was nice too. Breakfast was a bit sketchy, like they didn’t put enough out, I only got coffee, even though I got downstairs only 20 mins after opening. Overall, a good stay. Would definitely keep the brand in rotation.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean. Breakfast was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 2 nights in Feb 2025

6/10 Okay

Dustin

Liked: Staff & service
Disliked: Property conditions & facilities

Just ok for a night.

The hotel was just ok. Not dirty, but some of the tiles on the floor were coming up. The bathroom had scale on the fixtures, the bed was pretty hard for me. The staff was super friendly though. The hotel definitely felt like it used to be a lower class hotel, not what i expect from a Hilton brand. Also we were right by a side door and could hear people coming in and out all night.
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Stayed 1 night in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Nate

Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel!

Great place - very clean. Comfy. I had wanted to hot tub and there is none but I knew that going in. The staff was very friendly. The only thing that could have been better was a hot tub! The lobby with foosball and great colors, modern furniture was very attractive to the younger kids who are always bored.
Stayed 1 night in Feb 2025

10/10 Excellent

Daryl

Stayed 4 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely accommodating. Lobby area was great for hanging out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025