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Tru by Hilton Jackson, MI

2.5 star property

Photo gallery for Tru by Hilton Jackson, MI

Restaurant
Terrace/patio
Reception
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$138
includes taxes & fees
25 May - 26 May

Explore the area

View map
2401 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪1 min drive‬
  • Place, R.A. Greene Park
    ‪3 min drive‬
  • Place, Michigan International Speedway
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

King Room With Mobility Accessible Bathtub

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

About the area

Jackson

At Tru by Hilton Jackson, MI you'll be 2.4 km (1.5 mi) from R.A. Greene Park and 3 km (1.8 mi) from Lions Park. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Free buffet breakfast is available daily between 6:00 AM and 9:00 AM. .With a stay at this Jackson hotel, you'll be 3.2 km (2 mi) from Rod Mills Park and 3.6 km (2.2 mi) from Jackson Crossing Mall.

What's nearby

  • Jackson Crossing Mall - 1 min drive - 1.1 km
  • R.A. Greene Park - 3 min drive - 3.6 km
  • JAX 60 - 5 min drive - 6.4 km
  • Michigan International Speedway - 30 min drive - 53.9 km
  • Wharton Center - 40 min drive - 64.7 km

Getting around

  • Jackson Station - 8 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Terrace/patio
Home2 Suites by Hilton Jackson MI
Jackson
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 574 reviews
The price is AU$163
includes taxes & fees
25 May - 26 May
Home2 Suites by Hilton Jackson MI

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

What is the cancellation policy at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on 25 May 2026 start from AU$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Jackson, MI?

Yep, Tru by Hilton Jackson, MI has a free self car park.

Is Tru by Hilton Jackson, MI family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Tru by Hilton Jackson, MI is a hit with families.

Does Tru by Hilton Jackson, MI serve breakfast?

Sure does, free buffet brekkie is available daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Tru by Hilton Jackson, MI?

No, Tru by Hilton Jackson, MI does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Jackson, MI?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Jackson, MI Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Came back to my room after an evening out in the city to my whole room smelling like weed to the point I had to turn the bathroom light with exhaust on to suck the smell somewhat from my room. My clothing and bedding was saturated with the odor and I’m an asthmatic. Front desk was notified in the morning of my poor stay and didn’t make it right at all but give an apology. Should of had a refund of some sort but got nothing
Stayed 1 night in Jan 2026

6/10 Okay

Melinda

Disliked: Property conditions & facilities
Was told that I would get a refund of one night and it did not come thru
Stayed 3 nights in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

2/10 Terrible

Angela

Stayed 1 night in Jan 2026

8/10 Good

Buffy

Clean room and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Hosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, but just a heads up. If you are a local resident, you need to pay an additional $400 deposit in case of damages! It is not listed on the app.
Stayed 1 night in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was clean; continental breakfast was fine.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Stayed 3 nights in Dec 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property requires a $400 incidental damages deposit if you have a local address on your driver’s license. This is not disclosed when booking and I booked a non refundable room. I booked the room for a relative who came into town for the holidays so we had no choice but to put down the deposit or lose the room. I think the staff were counting on me not being able to put down the deposit because they seemed surprised that I was able to and also refused to explain why they required such a large deposit (although I know it’s because they do it to discourage locals from renting rooms and trashing them). The pool is not heated - it was freezing cold water (unusable in the winter). The rooms are small and no extra space to put luggage. We won’t book this hotel again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 4 nights in Dec 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All of the above
Stayed 3 nights in Dec 2025

10/10 Excellent

Kayla

Stayed 4 nights in Dec 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again.
Stayed 2 nights in Dec 2025

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never received a $125 deposit I made on my room. My room was left immaculate and i checked out a day early. I spent very little time at the hotel as I was visiting family in the Jackson, MI area. I currently reside in Florida.
Stayed 5 nights in Nov 2025

10/10 Excellent

Nayda

Stayed 1 night in Dec 2025

10/10 Excellent

Gregg

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

2/10 Terrible

Brandy

Disliked: Staff & service, amenities
A $400 deposit because I’m a resident was required. There was a hockey event and children were playing hockey in the hallway hitting doors with the puck. Two doors down from me were two big dogs and very aggressive that bark and hit the door and extremely loud everytime someone walked by. I’m sure that these people were from out of town so to experience such a low level experience and charged a 400 deposit and not to mention the free breakfast was gravy and a few bagels was thumbs down in which I was up at 8:00 am and left early due to the nonsense of the night. I wouldn’t recommend this hotel ever
Stayed 1 night in Dec 2025

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities
Staff courteous Rooms clean Pleasant stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Micayla

Stayed 4 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

6/10 Okay

Anton

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
All good!
Stayed 1 night in Dec 2025

8/10 Good

Jared

Stayed 1 night in Dec 2025

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, amenities
The shower had little hairs in it still, it was quite loud throughout the night with dogs barking and someone puking next door, and the breakfast bar in the morning had most of the things out of order and the rest was a horrible selection.
Stayed 1 night in Dec 2025