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Tru by Hilton Jackson, MI

Property class: 2.5

Photo gallery for Tru by Hilton Jackson, MI

A modern hotel reception area with a curved reception desk, a large circular light fixture, and a seating area with a view of the outdoors.
A modern breakfast area with a buffet setup, including various food items and a sign reading "TOP IT BREAKFAST".
A modern hotel with a prominent 'tru Hilton' sign, a well-lit entrance, and a landscaped front garden.
A modern lounge area with seating options including sofas, chairs, and hanging chairs.
A breakfast area with a counter displaying beverages, snacks, and a cooler with ice cream.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$128
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
2401 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪1 min drive‬
  • Place, Lions Park
    ‪4 min drive‬
  • Place, JAX 60
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a wooden bed frame, a large window with a view, a flat-screen TV, and a heater.

Room, 1 King Bed

8.6 out of 10
Excellent
(74 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A modern hotel room with a wooden bed, a desk, and a chair.

Room, 1 King Bed, Mobility Accessible

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing, Roll-in Shower)

A modern hotel room with a wooden bed, a desk, and a chair.

Room, 1 King Bed, Hearing Accessible (Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern hotel room with a wooden bed, a desk, and a chair.

Room, 1 King Bed, Hearing Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk with a TV, and a chair.

Room, 2 Queen Beds, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk with a TV, and a chair.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the area

Jackson

At Tru by Hilton Jackson, MI you'll be 2.4 km (1.5 mi) from R.A. Greene Park and 3 km (1.8 mi) from Lions Park. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Free buffet breakfast is available daily between 6:00 AM and 9:00 AM. .With a stay at this Jackson hotel, you'll be 3.2 km (2 mi) from Rod Mills Park and 3.6 km (2.2 mi) from Jackson Crossing Mall.

What's nearby

  • Jackson Crossing Mall - 1 min drive - 1.8 km
  • Rod Mills Park - 3 min drive - 4.0 km
  • Lions Park - 4 min drive - 4.6 km
  • JAX 60 - 5 min drive - 6.8 km
  • Michigan Theatre of Jackson - 6 min drive - 6.0 km

Getting around

  • Jackson Station - 8 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪7 Brew - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

A hotel room with a bed, a sofa, a small table, a bathroom with a bathtub, and a mirror.
Baymont by Wyndham Jackson
Jackson
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,004 reviews
The price is AU$112
includes taxes & fees
1 Dec - 2 Dec
Baymont by Wyndham Jackson

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

What is the cancellation policy at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on 30 Nov 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Jackson, MI?

Yep, Tru by Hilton Jackson, MI has a free self car park.

Is Tru by Hilton Jackson, MI family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Tru by Hilton Jackson, MI is a hit with families.

Does Tru by Hilton Jackson, MI serve breakfast?

Sure does, free buffet brekkie is available daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Tru by Hilton Jackson, MI?

No, Tru by Hilton Jackson, MI does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Jackson, MI?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Jackson, MI Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay comfy beds and great breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, enjoyed our 4 night stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I attend an annual 5k in Jackson and choose this property every time - rooms are clean, beds are comfortable, and shower is hot!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 10/10, love my stay and staff were so friendly. Will always be my first choice in Jackson MI.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and a good breakfast.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, decent breakfast,
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed most of the time we were there. Breakfast was very minimal compared to other places.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean newly built hotel lots of amenities price was fair not expensive not cheap. Staff was accommodating good breakfast nothing spectacular but good.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
The rooms were clean. Staff was friendly. Breakfast was great. Pool was small and cold. Beds were ok. Didn't like the pillows. Might stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
True Hilton it’s one of the best I ever been to. It’s very clean very model. And the staff are very nice. I recommend this hotel to anyone.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everything was great
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Staff courteous Rooms clean Pleasant stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave before breakfast but my wife said it was good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, nice room. Overpriced.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was clean and comfortable. Nice variety at breakfast. Staff was friendly and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very perfect location, comfortable, and clean! perfect.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place toi stay
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times, first time their were several large amd rowdy groups on our floor scaring my grandkids.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Its always fast check in and out. Clean, quite and safe!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The staff was very customer oriented and very friendly. The inside of the building (including our room) was very clean and well maintained. The only issue was a funky stale odor when you enter the room. They could use another chair in the room. All & all a very nice place.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jul 2024