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SureStay Hotel by Best Western Richland

2.5 star property
Suburban hotel with free breakfast and seasonal outdoor pool

Photo gallery for SureStay Hotel by Best Western Richland

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Laundry
The current price is AU$108
includes taxes & fees
26 Nov - 27 Nov

Explore the area

View map
390 Highway 49 South, Richland, MS, 39218
  • Place, Mississippi Coliseum
    ‪4 min drive‬
  • Place, Jackson State University
    ‪5 min drive‬
  • Place, Jackson Convention Complex
    ‪6 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Down duvet
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

About the area

Richland

At SureStay Hotel by Best Western Richland, you'll be 5 km (3.1 mi) from Trustmark Park and 6.4 km (4 mi) from Cinemark Pearl. Highlights at this hotel include free continental breakfast and free self-parking. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Richland hotel include Old Capitol Museum and Metro Jackson Chamber of Commerce.

What's nearby

  • Mississippi Coliseum - 4 min drive - 7.2 km
  • Mississippi Trade Mart - 4 min drive - 7.2 km
  • Jackson State University - 5 min drive - 7.9 km
  • Mississippi State Capitol - 6 min drive - 8.6 km
  • Jackson Convention Complex - 6 min drive - 9.0 km

Getting around

  • Jackson Station - 9 min drive
  • Jackson, MS (JAN-Evers Intl.) - 15 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪QuikTrip - ‬4 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Huey Magoo’s - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

SureStay Hotel by Best Western Richland

Suburban hotel with free breakfast and seasonal outdoor pool
Free breakfast is available. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and concierge services are also featured at the business-friendly SureStay Hotel by Best Western Richland. Free self parking is available.

Smoking is allowed in designated areas at this Richland hotel.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Built in 1999
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Television in lobby
  • ATM
  • Smoking in designated areas
SureStay Hotel by Best Western Richland offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 25-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Baymont by Wyndham Jackson/Ridgeland
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,127 reviews
The price is AU$130
includes taxes & fees
16 Nov - 17 Nov
Baymont by Wyndham Jackson/Ridgeland

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rodeway Inn Hotel Richland
Rodeway Inn Richland

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Richland?

Yep, SureStay Hotel by Best Western Richland has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Hotel by Best Western Richland?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Richland on 26 Nov 2025 start from AU$107.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Richland have a pool?

SureStay Hotel by Best Western Richland has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from March to October).

Is SureStay Hotel by Best Western Richland family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Richland is a hit with families.

Does SureStay Hotel by Best Western Richland serve breakfast?

Sure does, complimentary continental brekkie is offered at SureStay Hotel by Best Western Richland.

Is there a free airport shuttle available at SureStay Hotel by Best Western Richland?

No, SureStay Hotel by Best Western Richland does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Richland?

Check-in begins at 2 PM. Check-out time is 11 AM.

Reviews

SureStay Hotel by Best Western Richland Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 189 out of 632 reviews
Rating 8 - Good. 162 out of 632 reviews
Rating 6 - Okay. 115 out of 632 reviews
Rating 4 - Poor. 73 out of 632 reviews
Rating 2 - Terrible. 93 out of 632 reviews

Reviews

10/10 Excellent

Gabriella

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay all the staff where helpful and kind. The pool was fantastic.
Stayed 2 nights in Aug 2025

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldnt recommend staying at this hotel.

During the check-in process, my debit card was charged three different times for the full amount of the 7-day stay. I am still waiting to see the reversal of these charges. The rooms are not adequately cleaned before guests check in. The first room I got had a problem with the air conditioner, in the middle of the second night, it shut off and could not be restarted. The second room I was assigned had issues with its AC unit, the grill on the unit was missing, and it had dust caked in the screen. After the first night, I found a puddle of condensation water on the floor in front of the AC, so I had to move rooms again. In the third room I was assigned, the sheets on the beds were still dirty from the last guest and had what I can only guess were blood stains.
Stayed 7 nights in Aug 2025

4/10 Poor

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with partner
Disliked: Amenities, property conditions & facilities
A place to sleep and leave quickly. Room was dirty and in ill repair. Breakfast was horrible, generic all carbs. Waffle maker broken. At least you had coffee
Stayed 1 night in Aug 2025

2/10 Terrible

Amber

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Could u please get ahold of me there were terrible condition the owner said he would give me 60% off but I had to get ahold of you and they will email u
Stayed 1 night in Aug 2025

6/10 Okay

Tracie

Travelled with group
Stayed 1 night in Jul 2025

10/10 Excellent

Rita, Benton

Liked: Cleanliness, staff & service, property conditions & facilities
Too far out of the eay
Stayed 1 night in Jun 2025

6/10 Okay

Kendra

Travelled with family, Business traveller
Disliked: Amenities
It was fine i mean tbe cending machines take your money also i was told if i extended my stay the room would only be 52 but tgen i went to do itv
Stayed 2 nights in Jul 2025

8/10 Good

Jenny

Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Ellen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room given was not even ready bedding from past still balled up on bed trash dirty. Second room not even cleaned. Third room room Reno not finished. Couch bed dirty and stained.
Stayed 1 night in Jul 2025

2/10 Terrible

Alvaro

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This has to be one of my worst experiences staying at a hotel, the pillowcases were dirty and clearly had not been washed the duvet cover was so dirty it wasn't even white anymore the pull out couch was filthy full of crumbs when I pulled it out there was no sheets and the mattress was horrible and filthy, in the restroom there was a hole in the wall and the shampoo, conditioner, and body wash were miss matched and broken off the wall.
Stayed 1 night in Jul 2025

2/10 Terrible

Lovetta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unsecured anyone could have came into the room not safe they could not accommodate me for the night
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Stayed 2 nights in Jul 2025

2/10 Terrible

DIEGO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar apesta a marijuana, sucio los baños y con leak, la puerta no cierra bien.
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Shelby

Luckily this was only for one night, had this been our “destination” it would have really been bad. Our room smelled so strong of marijuana, it made us sick. Bathroom was super small, only one caffeinated coffee and the TV would not work. Staff was friendly, and beds were clean.
Stayed 1 night in Jul 2025

8/10 Good

Keyona

outside was kind of sketchy, but the room was very clean. No bugs bathtub was kind of dirty in the toilet clogged.
Stayed 1 night in Jul 2025

6/10 Okay

Kaizha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

4/10 Poor

Seth

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in with the room extremely clean. The entire night was very quiet. Was a pleasurable stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Karina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving at the “hotel” with our party of 6, they told us they only had one room with 1 king bed and pull out couch available! They gave away our room that could have slept all of us comfortably so yes, there was 5 of us shared one bed! It was pass midnight and we had kids, we didn’t have it in us to search for alternatives. The staff did not seem to care and explained that this was all they had available and offered a $16 refund! Wow!!! The toilet was broken and the water ran all night. The pull out couch was absolutely gross not to mention it had NO sheets for it!!! Had to go back down to get those. We couldn’t get out of the hotel fast enough in the morning! Stay away from this place!!! Oh there was a waffle maker and juice. That’s the extent of your breakfast! Waffle House never sounded better! Never again!!!
Stayed 1 night in Jul 2025