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Hilton Garden Inn Jackson Downtown

3.0 star property
Hotel in Jackson with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hilton Garden Inn Jackson Downtown

Lobby
Ballroom
Exterior
Bar (on property)
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Pool
  • Gym
The current price is AU$122
includes taxes & fees
26 Dec - 27 Dec

Explore the area

View map
235 W Capitol St, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪5 min walk‬
  • Place, Jackson State University
    ‪14 min walk‬
  • Place, Mississippi State Capitol
    ‪14 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium TV channels, TV

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds (With Drinks-Snacks)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Two Queen Room

Interior

Premium Two Queen Room

  • Sleeps 4

Mobility Accessible King Suite with Bathtub

  • Sleeps 4

View all photos for Mobility Accessible King Room with Bathtub

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Corner King Bed Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

King Bed One Bedroom Suite with Sofabed

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with 3x3 Shower

  • Sleeps 4

View all photos for King bed bedroom suite

32-inch LCD TV with premium TV channels, TV

King bed bedroom suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King bed evolution room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

King bed evolution room

7.2 out of 10
Good
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Accessible Room with Bathtub

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

1 King Accessible Room with Bathtub

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two queens evolution room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Two queens evolution room

7.4 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

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About the area

Jackson

Hilton Garden Inn Jackson Downtown puts you in the heart of Jackson, within steps of Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool and 24-hour gym. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning self-service breakfast is served between 6:00 AM and noon. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3-property class Downtown Jackson hotel include Jackson Convention Complex and Hill-Holly Building.

What's nearby

  • Jackson Convention Complex - 5 min walk - 0.5 km
  • Mississippi Governor's Mansion - 8 min walk - 0.7 km
  • Mississippi Museum of Art - 8 min walk - 0.7 km
  • Jackson State University - 14 min walk - 1.2 km
  • Mississippi State Capitol - 14 min walk - 1.3 km

Getting around

  • Jackson Station - 1 min walk
  • Jackson, MS (JAN-Evers Intl.) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Big Apple Inn - ‬8 min walk
  • ‪4th Avenue Lounge - ‬6 min walk
  • ‪Drip Drop Coffee Shop - ‬2 min walk

About this property

Hilton Garden Inn Jackson Downtown

Hotel in Jackson with 24-hour fitness centre and 24-hour front desk
Hilton Garden Inn Jackson Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Hilton Garden Inn Jackson Downtown also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jackson hotel.

  • 1 building
  • 186 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1923
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Jackson Downtown offers 186 accommodations with laptop-compatible safes and a safe. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 14.95 for adults and from USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Jackson Downtown?

Hilton Garden Inn Jackson Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on 26 Dec 2025 start from AU$122.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Jackson Downtown?

Yep, Hilton Garden Inn Jackson Downtown has valet parking for USD 22.00 per day.

Does Hilton Garden Inn Jackson Downtown have a pool?

Hilton Garden Inn Jackson Downtown has an indoor pool.

Is Hilton Garden Inn Jackson Downtown family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Jackson Downtown is a hit with families.

Does Hilton Garden Inn Jackson Downtown serve breakfast?

Yep, self-service breakfast is on offer daily from 6:00 AM to noon.

Is there a free airport shuttle available at Hilton Garden Inn Jackson Downtown?

No, Hilton Garden Inn Jackson Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Jackson Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn Jackson Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 116 out of 1001 reviews
Rating 2 - Terrible. 163 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Reginald

Business traveller
Disliked: Staff & service, room comfort
To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Stayed 3 nights in Aug 2025

4/10 Poor

michael

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Unfortunate issues

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.
Stayed 1 night in Sep 2025

4/10 Poor

April

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms need to at least be deep cleaned if they can’t be updated…. The air conditioner in our room was so loud!! But at least it worked and the room was cool. The valet was good, but other than that….. not so much I felt very dirty after showering and using the pathetic excuse for a towel!! The sheets were itchy and the desk in the room was covered in hair!! Gross and not a good experience. The place has potential …. Clean it up!
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Everyone had great customer service! William and Jamal were the best, very nice hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Henrieta

Liked: Staff & service
Disliked: Property conditions & facilities
Water damage in the room
Stayed 2 nights in Sep 2025

10/10 Excellent

Laterrica

Travelled with group
Liked: Amenities
The rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! The bed were so comfy and the staff was friendly. Our room also felt really clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiinylo

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very clean as well
Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Historic building is beautiful.
Stayed 1 night in Aug 2025

2/10 Terrible

Manojkumar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Unique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave amazing customer service
Stayed 4 nights in Aug 2025

10/10 Excellent

Chandler

Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Zoyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A/C did not cool as well as we liked. Room stayed warmer than we liked at night.
Stayed 1 night in Jul 2025

10/10 Excellent

Maranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anthony

Room was extremely hot
Stayed 1 night in Aug 2025

10/10 Excellent

Elexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Jul 2025

4/10 Poor

JACQUELINE

Liked: Cleanliness, room comfort

Disappointed

I was very disappointed as when we checked in we were advised that the electricity had been shut off and had just come back on. I appreciate things something out of the control of the hotel but I think we could have been advised before we arrived and which would have enabled us looked for another hotel. We were unable to have a key for our rooms 3 in total. This causes issues like entering the hotel from the street. Coming and going from the rooms. We alley needed to have the person from the desk around. This did give concern for the security as there were 3 different people letting us into our rooms. Although I must say nothing went missing. Air con had just come back on but the hotels was hot !! We arrived on the Sunday but had been advised the hotel was empty because they had to ask everyone to leave and find them alternative accommodation. Internet was a bit hit and miss. The restaurant was not cooking hot food and breakfast was just bagels or cereal. We had been advised hot would be available. The area is a bit sketchy. We were with my elderly parents and it was a little uncomfortable coming in and out of the hotel to be met by people asking for money.
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poorly ran
Stayed 7 nights in Jul 2025

2/10 Terrible

Cade

Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Samanthia

Stayed 1 night in Jul 2025