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Hilton Garden Inn Jackson Downtown

3.0 star property
Hotel with an indoor pool, near Jackson State University

Photo gallery for Hilton Garden Inn Jackson Downtown

Exterior
Lobby
1 bedroom, in-room safe, iron/ironing board, free cots/infant beds
32-inch LCD TV with premium TV channels, TV
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Pool
The current price is AU$161
includes taxes & fees
15 July - 16 July

Explore the area

Map
235 W Capitol St, Jackson, MS, 39201
  • Jackson Convention Complex
    ‪5 min walk‬
  • Jackson State University
    ‪14 min walk‬
  • Mississippi Coliseum
    ‪3 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪19 min drive‬

Room options

View all photos for 1 King Accessible Room with Bathtub

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

1 King Accessible Room with Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed evolution room

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

King bed evolution room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens evolution room

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Two queens evolution room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium TV channels, TV

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed bedroom suite

32-inch LCD TV with premium TV channels, TV

King bed bedroom suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

Hilton Garden Inn Jackson Downtown puts you in the heart of Jackson, within steps of Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool and 24-hour gym. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning self-service breakfast is served between 6:00 AM and noon. There's also the convenience of valet parking. .Near this 3-property class Downtown Jackson hotel, you'll find Jackson State University.

What's nearby

  • Jackson Convention Complex - 5 min walk - 0.5 km
  • Jackson State University - 14 min walk - 1.2 km
  • Mississippi State Capitol - 14 min walk - 1.3 km
  • Mississippi Coliseum - 3 min drive - 2.9 km
  • Mississippi Trade Mart - 3 min drive - 2.9 km

Getting around

  • Jackson Station - 1 min walk
  • Jackson, MS (JAN-Evers Intl.) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Martin's Downtown - ‬16 min walk
  • ‪Drip Drop Coffee Shop - ‬2 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Big Apple Inn - ‬8 min walk

About this property

Hilton Garden Inn Jackson Downtown

Hotel with an indoor pool, near Jackson State University
Hilton Garden Inn Jackson Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Hilton Garden Inn Jackson Downtown also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jackson hotel.

  • 1 building
  • 186 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1923
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Jackson Downtown offers 186 accommodations with laptop-compatible safes and a safe. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Room, 1 King Bed, Accessible, City View | City view

Hilton Jackson

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,002 reviews
The price is AU$179
includes taxes & fees
22 June - 23 June
Hilton Jackson

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 14.95 for adults and from USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Jackson Downtown?

Hilton Garden Inn Jackson Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on 15 July 2025 start from AU$161.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Jackson Downtown?

Yep, Hilton Garden Inn Jackson Downtown has valet parking for USD 22.00 per day.

Does Hilton Garden Inn Jackson Downtown have a pool?

Hilton Garden Inn Jackson Downtown has an indoor pool.

Is Hilton Garden Inn Jackson Downtown family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Jackson Downtown is a hit with families.

Does Hilton Garden Inn Jackson Downtown serve breakfast?

Yep, self-service breakfast is on offer daily from 6:00 AM to noon.

Is there a free airport shuttle available at Hilton Garden Inn Jackson Downtown?

No, Hilton Garden Inn Jackson Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Jackson Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn Jackson Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 358 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 113 out of 1002 reviews
Rating 2 - Terrible. 150 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 1 night in Mar 2025

4/10 Poor

Corey, TULSA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ashly

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southern get away

Enjoyed our stay, hot tub in pool area was not hot
Stayed 1 night in Mar 2025

2/10 Terrible

Terri T

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay- valet only parking

Overall comfortable. The water temp was hot the first night and only warm by day two. I was disappointed with the valet-only parking option at a steep $30 a night rate.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paulneikia

Stayed 2 nights in Mar 2025

10/10 Excellent

Tennille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great visit at this location. My son attends Jackson State so whenever I'm in town, I stay at this location. Staff, parking, facilities are all great. Maybe get a washing machine and dryer that takes a card, but otherwise always a pleasant time.
Stayed 1 night in Mar 2025

2/10 Terrible

Meghann

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn’t like how my card was kept on file; it should’ve allowed us to pay for things as needed. Also being charged $50 more for what they said was their insurance purposes incase we were to mess something up, which we were never told about or asked if it was okay to charge my card before doing so. Still haven’t got it back. Property doesn’t exactly look like the pictures online. Most things were broken or not working. When booking online we were told certain things like breakfast were free which was not, you have to pay for parking which we were not made aware of; it’s like they wanted to find every little reason to charge $ Property and online booking need to be on the same page and pictures and information need to be honest and accurate.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It wasn’t so good. Furniture in the hallway. Closet door off the hinge and had to find someone to put them back in. To pay the amount of money per night needed to have been cut in half. I will not be staying. Plus I didn’t even receive my key cash for this visit.
Stayed 2 nights in Feb 2025

6/10 Okay

Mikyta

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Chazarae

Liked: Cleanliness
Disliked: Room comfort
The hotel didn’t specify valet parking which cost an additional 28 plus tip
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. Overall was a great place to stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Willie

Disliked: Cleanliness, staff & service, property conditions & facilities
It was quiet. However there was no one to help you with your luggage, no wake-up call. I only stayed one night, but I couldn't get a refund for the second night. I won't be staying there again for sure.
Stayed 2 nights in Feb 2025

8/10 Good

Jacqueline

Everything was easy. I went through Expedia. Valet was great.
Stayed 1 night in Feb 2025

8/10 Good

Koffi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel
Stayed 2 nights in Feb 2025

2/10 Terrible

Kaitlynn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.
Stayed 1 night in Feb 2025

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely and were welcoming. The restaurant bartender was great- we arrived near closing and he was very accommodating. Room was clean and comfy!
Stayed 1 night in Feb 2025

8/10 Good

Antoinette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, staff was very nice and room was comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

2/10 Terrible

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jerime

Stayed 2 nights in Jan 2025

10/10 Excellent

Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025