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Pacífica Resort Ixtapa All-Inclusive

4.0 star property

Photo gallery for Pacífica Resort Ixtapa All-Inclusive

Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
5 restaurants; breakfast, lunch and dinner served
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Golf
Children’s activities

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$694
includes taxes & fees
17 June - 18 June

Explore the area

View map
Paseo de la Colina s/n, Colonia Vista Hermosa, Ixtapa, GRO, 40880
  • Place, Vista Hermosa Beach
    ‪5 min walk‬
  • Place, El Palmar Beach
    ‪7 min walk‬
  • Place, Delfiniti
    ‪10 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪37 min drive‬

Room options

View all photos for Basic Villa, Garden View (Golf)

Basic Villa, Garden View (Golf)

Basic Villa, Garden View (Golf)

  • Golf view
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds
  • Free Wi-Fi

View all photos for Junior Villa, Sea View (Club)

Junior Villa, Sea View (Club)

Junior Villa, Sea View (Club)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • 57 sq m
  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite Junior with Sea View

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 43 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Luxury Villa, Pool View

Luxury Villa, Pool View | Living area

Luxury Villa, Pool View

  • 130 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Superior Villa, Sea View (Club)

Superior Villa, Sea View (Club)

Superior Villa, Sea View (Club)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 86 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Villa, Sea View (Sands Plus)

Honeymoon Villa, Sea View (Sands Plus) | Private kitchen

Honeymoon Villa, Sea View (Sands Plus)

  • Sea view
  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds
  • Free Wi-Fi

Exclusive Villa, Sea View

  • Sea view
  • 86 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

About the area

Ixtapa

A family-friendly stay in the heart of Ixtapa awaits you at Pacífica Resort Ixtapa All-Inclusive. Within just a 10-minute stroll, you'll find Vista Hermosa Beach and El Palmar Beach. Highlights at this beach resort include 5 restaurants, a full-service spa and a golf course. .A day of pampering can include hot stone massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, La Ceiba, serves seafood. La Pampa Sport Bar is the resort's own cocktail bar, serving drinks along with dinner. Enjoy the water park, outdoor swimming pool, 24-hour gym and kids' club. 129 square feet (12 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a Turkish bath/hammam. Each morning cooked-to-order breakfast is served between 8 AM and 11 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Within a 20-minute drive of this 4-property class Ixtapa resort, attractions include Zihuatanejo Bay and La Madera Beach.
View more Resorts in IxtapaOpens in a new window

What's nearby

  • Vista Hermosa Beach - 5 min walk - 0.5 km
  • El Palmar Beach - 7 min walk - 0.6 km
  • Magic World Aquapark - 9 min drive - 2.3 km
  • Magic World Aquatic Park - 9 min drive - 2.7 km
  • Delfiniti - 10 min drive - 2.7 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 22 min drive

Restaurants

  • ‪Pool Bar Caracol - ‬13 min walk
  • ‪Snack Bar Caracol - ‬13 min walk
  • ‪Tulipanes Restaurante - ‬7 min walk
  • ‪Lobby Bar - ‬13 min walk
  • ‪Sport Bar - ‬19 min walk

About this property

Pacífica Resort Ixtapa All-Inclusive

Some rates at Pacífica Resort Ixtapa All-Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Enjoy a summer holiday at Pacífica Resort Ixtapa All-Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a water park (surcharge), an outdoor pool and a 24-hour health club. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

This 4-star Ixtapa resort is smoke free.

  • 110 guestrooms or units
  • 3 levels
  • 4 buildings
  • 5 dining venues
  • 129 sq ft of conference space
  • 12 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Pacífica Resort Ixtapa All-Inclusive offers 110 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. 42-inch plasma televisions come with pay-per-view films. Accommodation at this 4-star resort has kitchens with kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Ixtapa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and thalassotherapy. The spa is open selected days.

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The price is AU$206
includes taxes & fees
21 June - 22 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11 AM for a fee: MXN 320 to 400 for adults and MXN 160 to 200 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bugambilias
  • El Faro
  • La Ceiba
  • La Pampa Sport Bar
  • Tulipanes

Things to do

  • 18-hole golf course
  • 24-hour health club
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Horseback riding/rentals
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • DVD player
  • In-room babysitting
  • In-room kitchen
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (129 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Kitchen
  • Microwave on request

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in December.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pacífica Resort Ixtapa All-Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 320 to 400 for adults and MXN 160 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ixtapa Pacifica Hotel
Pacifica Hotel Ixtapa
Pacífica Resort Ixtapa
Pacifica Resort Ixtapa Hotel Ixtapa
Pacífica Resort
Pacífica Ixtapa
Pacífica Resort Ixtapa
Pacifica Ixtapa All Inclusive
Pacífica Resort Ixtapa All Inclusive
Pacífica Resort Ixtapa All-Inclusive Resort
Pacífica Resort Ixtapa All-Inclusive Ixtapa
Pacífica Resort Ixtapa All-Inclusive Resort Ixtapa

Frequently asked questions

What is the cancellation policy at Pacífica Resort Ixtapa All-Inclusive?

Pacífica Resort Ixtapa All-Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacífica Resort Ixtapa All-Inclusive?

As of 16 June 2026, prices found for a 1-night stay for 2 adults at Pacífica Resort Ixtapa All-Inclusive on 17 June 2026 start from AU$694, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacífica Resort Ixtapa All-Inclusive?

Yep, Pacífica Resort Ixtapa All-Inclusive has a free self car park and free extended parking.

Are there any beaches close to Pacífica Resort Ixtapa All-Inclusive?

Yep, Pacífica Resort Ixtapa All-Inclusive is a short 7-minute walk from El Palmar Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Pacífica Resort Ixtapa All-Inclusive?

Yep, there is an onsite spa at Pacífica Resort Ixtapa All-Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Pacífica Resort Ixtapa All-Inclusive have a pool?

Pacífica Resort Ixtapa All-Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Pacífica Resort Ixtapa All-Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pacífica Resort Ixtapa All-Inclusive?

Pacífica Resort Ixtapa All-Inclusive features a full-service spa, a 24-hour health club and an outdoor pool.

Is Pacífica Resort Ixtapa All-Inclusive family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Pacífica Resort Ixtapa All-Inclusive is a hit with families.

Does Pacífica Resort Ixtapa All-Inclusive serve breakfast?

You bet, cooked-to-order breakfast is available daily from 8 AM to 11 AM.

Is there a free airport shuttle available at Pacífica Resort Ixtapa All-Inclusive?

No, Pacífica Resort Ixtapa All-Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Pacífica Resort Ixtapa All-Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacífica Resort Ixtapa All-Inclusive?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Pacífica Resort Ixtapa All-Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Pacífica Resort Ixtapa All-Inclusive?

Yep, Pacífica Resort Ixtapa All-Inclusive has an 18-hole golf course. You will also find a golf driving range.

Pacífica Resort Ixtapa All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 104 reviews
Rating 8 - Good. 21 out of 104 reviews
Rating 6 - Okay. 6 out of 104 reviews
Rating 4 - Poor. 10 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable resort. If you have mobility issues, I do not recommend it for you. It is built into a cliff side. Beautiful views but lots of stairs and uneven surfaces.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, always helpful, smiling, and always around. I would definitely stay here again.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve made repeated reservations, to Pacifica and always enjoy the staff and amenities the spa service is outstanding in Ixtapa hotels
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Access to all the restaurants was restricted, the breakfast at the nicest restaurant was with a propertu seller.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has definitely improved greatly since covid. buffets and restaurants excellent and staff was wonderful. Thanks we will return
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities
Two out of four days without internet in the room then you charged me an extra 400mx. Room key did not work properly. Changed the cards out a couple times. Steak quality poor at el faro. I paid $388cdn a night for this resort and expected a lot more. Excellent service and view.
Stayed 4 nights in Mar 2023
Verified

4/10 Poor

Stephen

Liked: Cleanliness
Good: Fairly priced. Excellent service by waiters, cleaning staff. Bad: Although it resembles a senior retirement community, the extremely steep roads and stairs require you to be a mountain climber. Don't expect the elevator to be working. The imperious office staff will probably not speak English and will remind Americans of a DMV. As in Cancun, Los Vegas, and other vacation paradises around the world, beware of bait and switch on site hard-sell realtors. This is a wonderful resort with plenty of activities for young well-to-do Mexican families. I'm happy for them!
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The AC unit inside one of bedroom started to leak all over the floor. It kept my daughter up all night and she slipped on the water. Thank God she was able to hold on to something. The problem was reported to staff and I wasn’t even spoken to compensate the lack of sleep for my daughter and the issue of water all over the room. I was disappointed.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Baudelia

Disliked: Amenities
This was one of the most disappointing hotel experiences I’ve ever had. The property is extremely outdated, with furniture in poor condition and a general lack of maintenance throughout. The quality of the rooms and food was well below expectations particularly troubling for a resort advertised as all-inclusive. Shockingly, the “All-inclusive” package included only one coffee and one piece of bread per day, which is unacceptable by any standard. The only redeeming aspect of the stay was the El Faro restaurant, which provided a much needed contrast to the otherwise subpar experience. Overall, I would strongly advise against staying at this property. The service, amenities, and overall value were severely lacking.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general, bien

Nos sorprendió lo grande que es el hotel, las distancias a recorrer son grandes pero el hotel brinda traslado gratis para todos lados. La comida en general fue muy buena. La hora de check out es a las 10:00 am pero te dejan estar en el hotel hasta las 5:00 pm. Las habitaciones son amplias y limpias, aunque los colchones un poquito duros y el aire acondicionado de una de las habitaciones no enfriaba bien
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Solo sería un poco más variedad en las comidas
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Andrés Jared

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar no tenian registrada nuestra reservacion. No nos querian dejar pasar con carro. Tardaron en darnos cuarto. Caminamos hacia el cuarto por mucha subida.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único malo ,que nos hicieron una invitación para desayunar en el restaurante el faro y cuando llegamos para el desayuno,nos quisieron vender una membresía y como no aceptamos la membresía, groseramente nos dijeron que no avía desayuno,una falta de respeto
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Jéssica

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésimo hotel para personas con discapacidad

Hotel nada accesible para gente con discapacidad. El personal sin empatía ante esta situación no brinda alternativas
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien los empleados muy corteses la comida increíble
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

domitila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta e celente
Stayed 2 nights in May 2022
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Way too many stairs!! Bad knees or bad legs? Do not go here! Anywhere you want to go on the property requires climbing or descending stairs. There are NO elevators! Entryways are all outside. The employees were all nice 👍, I enjoyed the fresh food, weather was perfect, bathrooms were always clean. Just too many stairs for old knees.
Stayed 7 nights in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar.

Un lugar increíble, muy familiar ... la atención extraordinaria en general.
Stayed 4 nights in May 2021
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno en general

En general bueno el Hotel y servicios, a excepción de la cama de habitación, muy mala, colchones viejos y viaje con mis padres y tantas escaleras fue difícil para ellos.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just excellent

People were really nice and helpful in any thing you need it and very good service
Stayed 3 nights in Sep 2020
Verified

8/10 Good

greg

Liked: Cleanliness, staff & service, room comfort

Watch your step

Property overall nice but lacks safety feature such as anti slip strips for stairs. More hand rails needed. Service was very good and the restaurants were wonderful.
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Esta hermoso, muy buena atención, todo excelente. La comida creo que podría estar mejor, pero te divertías mucho, la playa y las sesiones son parte del paquete Me encanto todo
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic, friendly and efficient! They make you feel welcome and will assist you with any needs, even before you know you need something! The location is beautiful! The rooms are comfortable and relaxing.
Stayed 14 nights in Feb 2020
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff great location , god food and beverage.
Stayed 9 nights in Feb 2020