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Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property

Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Reception
Property amenity
International cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$301
includes taxes & fees
13 May - 14 May

Explore the area

View map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • Place, El Palmar Beach
    ‪12 min walk‬
  • Place, Magic World Aquatic Park
    ‪12 min walk‬
  • Place, Delfiniti
    ‪15 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Garden View

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Ixtapa

A family-friendly stay in Ixtapa awaits you at Holiday Inn Resort Ixtapa All-Inclusive by IHG. Within just a 15-minute stroll, you'll find Magic World Aquapark and El Palmar Beach. Highlights at this beachfront property include 2 outdoor swimming pools, a restaurant and free valet parking. .The restaurant, La Isla, serves international cuisine and is open for lunch. Sport Bar is the property's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free kids' club and 24-hour gym. 907 square feet (84 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. .In the area of this 3.5-property class Ixtapa property, you'll find La Ropa Beach.

What's nearby

  • Magic World Aquapark - 10 min walk - 0.9 km
  • El Palmar Beach - 12 min walk - 1.0 km
  • Magic World Aquatic Park - 12 min walk - 1.0 km
  • Delfiniti - 15 min walk - 1.3 km
  • Marina Ixtapa - 9 min drive - 2.3 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 22 min drive

Restaurants

  • ‪The Generals - ‬3 min walk
  • ‪Sr. Taco Grill - ‬5 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬3 min walk
  • ‪Casa Morelos Mexican Seafood - ‬3 min walk
  • ‪Deborah's - ‬2 min walk

About this property

Holiday Inn Resort Ixtapa All-Inclusive by IHG

Some rates at Holiday Inn Resort Ixtapa All-Inclusive by IHG are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Holiday Inn Resort Ixtapa All-Inclusive by IHG, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this property measures 907 square feet (84 square metres) and includes a conference centre. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Holiday Inn Resort Ixtapa All-Inclusive by IHG. Free self parking and valet parking are available.

This 3.5-star Ixtapa property is smoke free.

  • 1 building
  • 431 guestrooms or units
  • 3 levels
  • 907 sq ft of conference space
  • 84 sq. m of conference space
  • Built in 1983
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Ixtapa All-Inclusive by IHG offers 431 accommodations with a safe and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Emporio Ixtapa - with Optional All Inclusive
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  • On private beach
  • Pool
  • Spa pool
  • Spa
4.3 out of 5, Excellent, 1,073 reviews
The price is AU$178
includes taxes & fees
31 May - 1 June
Emporio Ixtapa - with Optional All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caña Brava
  • Frutas y Flores
  • La Isla
  • La terraza
  • Sport Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (907 square foot of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Ixtapa Inclusive By Ihg Ixtapa
Holiday Inn Resort Ixtapa an IHG Hotel
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive by IHG
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Holiday Inn Resort Ixtapa All-Inclusive by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Ixtapa All-Inclusive by IHG on 13 May 2026 start from AU$301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Yep, Holiday Inn Resort Ixtapa All-Inclusive by IHG has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Yep, Holiday Inn Resort Ixtapa All-Inclusive by IHG is a short 10-minute walk from El Palmar Beach. Fun beach activities include swimming.

Does Holiday Inn Resort Ixtapa All-Inclusive by IHG have a pool?

Holiday Inn Resort Ixtapa All-Inclusive by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does Holiday Inn Resort Ixtapa All-Inclusive by IHG have a waterslide?

No, there is no waterslide at Holiday Inn Resort Ixtapa All-Inclusive by IHG, but Magic World Aquapark is a short 9-minute walk away.

Is Holiday Inn Resort Ixtapa All-Inclusive by IHG family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Holiday Inn Resort Ixtapa All-Inclusive by IHG is a hit with families.

Is there a free airport shuttle available at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

No, Holiday Inn Resort Ixtapa All-Inclusive by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

No, only service animals are allowed.

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 445 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

ALESHA KAY

Stayed 6 nights in Jan 2026

10/10 Excellent

Ryan John

Stayed 7 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at the Holiday Inn many times and plan to return next year. The staff including all services we know by name. We feel like we are family . They make us feel special. We made new friends again this year. We will miss Cleophas greatly when he retires. The hotel is always clean, there are plenty of food choices, the activities are varied , the employees are always the reason we come back and never consider any other hotels.
Stayed 9 nights in Jan 2026

6/10 Okay

Tanis, Surry Hills

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff were excellent!! The food could be improved upon.
Stayed 7 nights in Jan 2026

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! We asked if we could switch our room to one with a balcony and the managers were very accommodating.
Stayed 2 nights in Jan 2026

10/10 Excellent

william j

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful staff. Two nice size pools. Beautiful beach and view of the Pacific.
Stayed 14 nights in Jan 2026

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great room with amazing views. The staff were very attentive. We enjoyed the Saturday evening entertainment. Nice stay!
Stayed 2 nights in Jan 2026

6/10 Okay

Patricia Lynn

Travelled with partner
No longer caters to North America. 95% Mexicans.
Stayed 7 nights in Jan 2026

8/10 Good

David

Stayed 3 nights in Jan 2026

8/10 Good

Tammy

Everything was great. Would be nice to have another restaurant, too many buffets. Our room on the waterfront clearly had a water leak and the dry wall was cracking and there was mold. That should be fixed. Thank you
Stayed 8 nights in Jan 2026

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, staff & service
The elevador was duty and there was trash on the hallway
Stayed 2 nights in Nov 2025

6/10 Okay

Leane

Travelled with family
Disliked: Property conditions & facilities
The resort was run down and the food was the same every night. Would have been nice to have a burger shack outside where you dont have to change.
Stayed 7 nights in Dec 2025

2/10 Terrible

Margarita

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Todo en el hotel esta sin mantenimiento, la comida mala y poca variedad, cucqrachas hasta en el baño de la habitación
Stayed 3 nights in Jan 2026

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Great relaxing place
Stayed 3 nights in Dec 2025

10/10 Excellent

rosalinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fun pools for the kids
Stayed 3 nights in Dec 2025

8/10 Good

Agustin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel pretty nice, but could use a little update. It does cover all the necessities. The rooms were clean, the beds were comfy, the food was delicious. They did this beautiful Mexican fiesta night in front of the lobby. Beautiful!!! The only bad part was that it was so packed, but we went during high demand season. To get breakfast or lunch we had to wait around 40 min to an hour since at certain times they only have one restaurant open. The staff is friendly, overall I had a pretty good experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

BHARAT

Stayed 4 nights in Dec 2025

4/10 Poor

Melina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Muy mala experiencia de pésimo tener que hacer fila para un restaurante con capacidad mínima cuando hay 1300 guess horrible la comida . Terrible experience, they don't have enough capacity for all the guests, endless lines to be able to eat. I do not recommend it.
Stayed 3 nights in Dec 2025

8/10 Good

Maria T

Stayed 1 night in Dec 2025

8/10 Good

Claudia Cristina

Stayed 3 nights in Dec 2025

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, staff nice, food was mediocre
Stayed 2 nights in Dec 2025

6/10 Okay

gustavo

Travelled with partner
location is central to beach activities and right in front of night life activities. Felt Very safe to leave hotel and explore day and night in Ixtapa. Bike trail runs in front. You can grab “urban” vans right in front. Hotel room: we got a ground level room. smelled horribly musty and almost moldy. Extremely humid outside and I did notice the smell got better as the humidity decreased the last day of our stay. Our thermostat never worked even after we asked for someone to come check it out. They supposedly unlocked it to allow us to adjust temps. Never worked. At times it was extremely cold and other times it was fine. The water temp is EXTREMELY dangerous. It could get extremely hot very quickly and actually burnt my leg when I was testing the water to shower. Make sure to test it for your kiddos as it could easily cause severe 1st degree burns. Bed and pillows super comfy. Menu: it’s ok. Not a lot of variety, wish they offered more seafood options everyday. They offer a ceviche restaurant for lunch about 4 hrs everyday but the lines are ridiculous and sometimes not worth it. Wish they had future menus everyday so we could see what the two buffets offer for lunch and dinner. Some days they were great, others blah. Staff very friendly for the most part. Speciality dinner restau. would never look full, empty tables , and yet they still would say it was full capacity and not let us reserve a spot. FAMILY friendly hotel with small pool. Lots of children and families.
Dinner specialty restaurant that needs daily reservation , husband stood in line at 4pm like instructed to reserve and they told him it had reached table limit. Lots of empty tables that same night picture taken that night.
Everyday a different animal
Stayed 5 nights in Dec 2025

4/10 Poor

shaun, Burnaby

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The property itself is very nice. The staff is hard to deal with as they speak very little english
Stayed 7 nights in Dec 2025

10/10 Excellent

Thomas Irvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some great staff, beautiful location Fun Zumba!
Stayed 14 nights in Oct 2025

2/10 Terrible

Christine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is excellent they try hard to assist and make a great vacation for guests. The one star is for the property. It is old and very tired and showing its age of almost 60 years. It is also extremely over crowded. Constant line ups for every amenity from food to drinks to beach towels. There is always a smell of sewage too. No idea why? But it’s gross. I booked based on reviews I read but most of then gave it 8 stars? Maybe they are paid for a good review? I do not recommend booking here.
Stayed 7 nights in Nov 2025