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Hotel Azul Ixtapa Grand Resort Spa and Convention Center

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Hotel Azul Ixtapa Grand Resort Spa and Convention Center

3 outdoor pools, pool umbrellas
Outdoor wedding area
Luxury Suite, 2 Double Beds
Luxury Suite, 2 Double Beds
Couples treatment room(s), sauna, hot tub, steam room, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$548
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Place, Cocodrilario
    ‪7 min walk‬
  • Place, Playa Azul Grand
    ‪7 min walk‬
  • Place, Linda Beach
    ‪8 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪46 min drive‬

Room options

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(89 reviews)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite One Bedroom

Master Suite One Bedroom

Master Suite One Bedroom

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Ixtapa

You'll be connected to the convention centre at Hotel Azul Ixtapa Grand Resort Spa and Convention Center, and within just a 10-minute stroll of Varadero Beach and Playa Azul Grand. Highlights at this luxury property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, sports massages and body wraps along with access to the sauna and hot tub. The restaurant, Flor de Agave, serves Mexican cuisine and is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sailing and kayaking, and enjoy the on-site gym. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and pet-sitting services. There's also the convenience of free self parking. .Attractions in proximity to this 4.5-property class Ixtapa property include Zihuatanejo Bay and La Ropa Beach.

What's nearby

  • Cocodrilario - 7 min walk - 0.6 km
  • Playa Azul Grand - 7 min walk - 0.6 km
  • Linda Beach - 8 min walk - 0.8 km
  • Playa Carey - 10 min walk - 0.9 km
  • Quieta Beach - 4 min drive - 1.9 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 42 min drive

Restaurants

  • ‪Fisher's Ixtapa - ‬10 min drive
  • ‪Tanta Vida - ‬9 min drive
  • ‪Plaza Mexicana - ‬5 min walk
  • ‪Bar Húmedo - ‬6 min walk
  • ‪Bambu y Sakura - ‬6 min walk

About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Luxury property on the beach, with 3 outdoor pools
Hotel Azul Ixtapa Grand Resort Spa and Convention Center is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers its guests 3 outdoor swimming pools and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the luxury Hotel Azul Ixtapa Grand Resort Spa and Convention Center. Self parking is free.

This 4.5-star Ixtapa property is smoke free.

  • 1 building
  • 323 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Deli
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center
  • Pool
  • All-inclusive
  • Pet-friendly
  • Kids’ pool
4.1 out of 5, Very good, 1,000 reviews
The price is AU$474
includes taxes & fees
10 Feb - 11 Feb
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1449 per pet, per night
  • Only dogs are allowed
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Frequently asked questions

What is the cancellation policy at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Azul Ixtapa Grand Resort Spa and Convention Center on 8 Feb 2026 start from AU$548.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yep, Hotel Azul Ixtapa Grand Resort Spa and Convention Center has a free self car park.

Are there any beaches close to Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yep, Hotel Azul Ixtapa Grand Resort Spa and Convention Center is a short 9-minute walk from Varadero Beach. Fun beach activities include kayaking and sailing.

Is there a spa on site at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yep, there is an onsite spa at Hotel Azul Ixtapa Grand Resort Spa and Convention Center. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hotel Azul Ixtapa Grand Resort Spa and Convention Center have a pool?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes Hotel Azul Ixtapa Grand Resort Spa and Convention Center a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Azul Ixtapa Grand Resort Spa and Convention Center.

Is Hotel Azul Ixtapa Grand Resort Spa and Convention Center family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Hotel Azul Ixtapa Grand Resort Spa and Convention Center is a hit with families.

Are there hot tubs in the rooms at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

No, Hotel Azul Ixtapa Grand Resort Spa and Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Dogs are welcome at Hotel Azul Ixtapa Grand Resort Spa and Convention Center, with dog exercise areas, pet-sitting services, grooming services and food and water bowls on offer.

Hotel Azul Ixtapa Grand Resort Spa and Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ana, Spring

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall disappointing. Location was also out of the way. You have to take a taxi everywhere although most taxis were friendly. I would highly recommend staying in "Hotel 1" area. Food options were limited to buffet area. You have to stand in a ridiculous line to reserve a table in one of the other restaurants. If you check out a towel, make sure you turn them back in or you will be charged a ridiculous fee of $25 us dollars. I left mine in the pool area and had to pay $50! Staff watched us leave them behind and none bothered to tell us to return them as a courtesy. They probably get a kickback. Easy way to take advantage of people and make money. Will not return!
Stayed 3 nights in Oct 2025

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Alejandra irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, food was very good, room service was very good also. Staff was very helpful and friendly. We will surely come back
Stayed 4 nights in Sep 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Resort with options for everyone!!

Really impressive resort. We visited in mid sept which is the slow season and it was great. The resort has a lot for its guests to enjoy. Nice large rooms all with ocean views. There are three pools, two outside bars, inside bar and club. Most the time we had the entire adult pool to ourselves. You have access to the resort next door, it was nice to stop for a drink when walking on the beach. There is a cafeteria style restaurant and the food was really good. They changed it up everyday which was nice. Traditional local dishes, and lots of other options like salad bars, sandwich bars, breakfast bars and pastry bars. Great Cafe onsite with fresh ground drinks. One day they did a seafood "feast", lots of options and they were cooking whole seasoned fish. The resort also has three very nice, reservation only restaurants. The Asian restaurant was great. Fresh seafood and creative dishes to give guests lots of variety. The resort has a list of daily activities for guests to sign-up for. Employees that host the activities work hard to make them fun and enjoyable. We had Natalia on several adventures and she was great, full of energy and very positive. Be sure to sign-up for the bike ride, they take through an Eco park in the jungle on a great flat path. For a change, we walked down the beach and caught the water taxi to Ixtapa Island and had the back side of the island to ourselves all day. Great food and snorkeling while relaxing all day in lounge chairs. Definitely recommend!!
Fresh made salads
Fresh seafood options at the Restaurants
From our room on the 20th floor looking towards Ixtapa Island
Fun and easy bike ride through the Jungle
Stayed 3 nights in Sep 2025

2/10 Terrible

Miriam

Stayed 1 night in Jun 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Excellent view and staff was amazing! Shout out to Elena in food & beverage. We reported a miss understanding to her and immediately felt the love and willingness to rectify the situation! Would definitely go back! Also, the Spa was amazing!
View from our gorgeous balcony!
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GUAUUU IS THE MOST BEAUTIFUL HOTEL IN IXTAPA THE FOOD IS VERY GOOD AND THE TEAM ARE SO PROFESSIONAL I RECOMMEND THIS BEAUTIFUL PLACE
BEAUTIFUL
Stayed 2 nights in Aug 2025

8/10 Good

maria oralia

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice resort. The food wasn't so great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Paola

Liked: Cleanliness
Disliked: Property conditions & facilities
Had to pay for things that we did not even use and the payment was a ridiculous amount for the said things that we had done. Tried to explain to a manager and they said there was nothing they could do. I will never be staying here again. The food also was not the quality I expected for all the money I paid
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan, N. Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing food was delicious also, amenities.
Stayed 5 nights in Jul 2025

6/10 Okay

Herminia

Travelled with family
Liked: Cleanliness
The ac never works within the common areas, it was super uncomfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Cruz, Liberty

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 7 nights in Jul 2025

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eduardo, Zapopan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They need to have the shows inside the hotel instead of having them on the hotel nearby because it is a little inconvenience and hard some times because of the heat conditions In general the staff is friendly and helpful except with some few people
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose Francisco

Stayed 4 nights in Jun 2025

8/10 Good

Jesus

Travelled with partner
Beautiful
Stayed 3 nights in Jun 2025

8/10 Good

Estanislao

Stayed 2 nights in Jun 2025

10/10 Excellent

Alma Betzaida, Chula Vista

Stayed 4 nights in Apr 2025

10/10 Excellent

Hristo Hrabrov

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Probably the best we've ever been at. Highly recommend.
Stayed 7 nights in Dec 2024

10/10 Excellent

Olga

Stayed 5 nights in May 2025

8/10 Good

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall just what I expected and that was very good! This is the 4th time we spent time at the Azul Grand. We like having the upscale service and dining options that the Grand offers, while still having the access to pool, food, drinks, and beach of the regular Azul next door.
Stayed 7 nights in Mar 2025