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Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Photo gallery for Hotel Azul Ixtapa Grand Resort Spa and Convention Center

3 outdoor pools, pool umbrellas
Property video
Couples treatment room(s), sauna, hot tub, steam room, aromatherapy
Luxury Suite, 2 Double Beds
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included

Explore the area

View map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Place, Cocodrilario
    ‪7 min walk‬
  • Place, Linda Beach
    ‪9 min walk‬
  • Place, Quieta Beach
    ‪4 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪53 min drive‬

Room options

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(93 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite One Bedroom

Master Suite One Bedroom

Master Suite One Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Ixtapa

You'll be connected to the convention centre at Hotel Azul Ixtapa Grand Resort Spa and Convention Center, and within just a 10-minute stroll of Playa Azul Grand and Sacrificio Beach. Highlights at this luxury property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, sports massages and body wraps along with access to the sauna and hot tub. The restaurant, Flor de Agave, serves Mexican cuisine and is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sailing and kayaking, and enjoy the on-site gym. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and pet-sitting services. There's also the convenience of free self parking. .Attractions in proximity to this 4.5-property class Ixtapa property include Zihuatanejo Bay and La Ropa Beach.

What's nearby

  • Cocodrilario - 7 min walk - 0.6 km
  • Linda Beach - 9 min walk - 0.8 km
  • Playa Carey - 10 min walk - 0.9 km
  • Sacrificio Beach - 10 min walk - 0.9 km
  • Quieta Beach - 4 min drive - 1.9 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 42 min drive

Restaurants

  • ‪Restaurant El Marinero - ‬7 min walk
  • ‪Fisher's Ixtapa - ‬10 min drive
  • ‪Bambu y Sakura - ‬6 min walk
  • ‪Tanta Vida - ‬9 min drive
  • ‪Plaza Mexicana - ‬5 min walk

About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Hotel Azul Ixtapa Grand Resort Spa and Convention Center is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers its guests 3 outdoor swimming pools and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the luxury Hotel Azul Ixtapa Grand Resort Spa and Convention Center. Self parking is free.

This 4.5-star Ixtapa property is smoke free.

  • 1 building
  • 323 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Deli
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers 323 air-conditioned accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1549 per pet, per night
  • Only dogs are allowed
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1549 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Frequently asked questions

What is the cancellation policy at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yep, Hotel Azul Ixtapa Grand Resort Spa and Convention Center has a free self car park.

Are there any beaches close to Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yep, Hotel Azul Ixtapa Grand Resort Spa and Convention Center is a short 8-minute walk from Linda Beach. Fun beach activities include kayaking and sailing.

Is there a spa on site at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yep, there is an onsite spa at Hotel Azul Ixtapa Grand Resort Spa and Convention Center. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hotel Azul Ixtapa Grand Resort Spa and Convention Center have a pool?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes Hotel Azul Ixtapa Grand Resort Spa and Convention Center a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Azul Ixtapa Grand Resort Spa and Convention Center.

Is Hotel Azul Ixtapa Grand Resort Spa and Convention Center family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Hotel Azul Ixtapa Grand Resort Spa and Convention Center is a hit with families.

Are there hot tubs in the rooms at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

No, Hotel Azul Ixtapa Grand Resort Spa and Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Dogs are welcome at Hotel Azul Ixtapa Grand Resort Spa and Convention Center, with dog exercise areas, pet-sitting services, grooming services and food and water bowls on offer.

Hotel Azul Ixtapa Grand Resort Spa and Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

izak

Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 5 nights in Feb 2026

10/10 Excellent

brenda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodations. Friendly staff. Bring a translator app if you do not speak Spanish. Currently they do not exchange US$ for pesos, pay with card for best exchange rate. They will set rate at 14pesos/$ when paying cash with us$. 3 great pools. We had 3 nights in upgraded restaurants with our package. Tips are appreciated. Buffet was just that- decent offer of like food. Hamburger/pizza/salad at lower pool cafe when open. Entertainment shows are at the azul property next door (10 min walk). 20 pesos shuttle to ixtapa (ends 7pm). Taxi available $. Ferry boat to ixtapa island in walking distance, as well as crocodile/bird sanctuary and Mexican markets (northwest). We’d stay again if they offer a similar package.
Stayed 7 nights in Jan 2026

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Food was good, clean and quiet.
Stayed 7 nights in Jan 2026

10/10 Excellent

oscar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
nice resort,excellent
Stayed 6 nights in Jan 2026

8/10 Good

Jocelyn

Stayed 2 nights in Jan 2026

6/10 Okay

Jasmine

They didn’t clean our room one
Stayed 3 nights in Jan 2026

10/10 Excellent

Eric Richard, Petaluma

Liked: Cleanliness, amenities, property conditions & facilities
The room attendant was great. All the bartenders and staff were excellent.
Stayed 7 nights in Jan 2026

10/10 Excellent

Dawn R, Willmar

All good.
Stayed 7 nights in Jan 2026

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, and clearly well cared for. The resort grounds and rooms felt well kept throughout our stay. The staff were very good and worked hard, but you’ll likely need a translator app for smoother communication. I’ve been to other resorts where English is more widely spoken, but honestly, we’re in Mexico—not California—so I don’t see that as a dealbreaker. A few things we weren’t overly impressed with (and wish had been clearer up front): **Currency exchange:** The front desk **will not exchange USD**—they’ll only exchange **Canadian dollars**. * **Room service fees:** Room service costs **$150 pesos plus tip**, which surprised us since most all-inclusives we’ve visited don’t charge extra for it. **Mini-fridge limitations:** The mini fridge is limited to **a maximum of two beers**. We asked for more beer and Coke and were told no—and that **Coke would be an extra charge**. **Canned soda/pop isn’t included** in the minibar. **Dining reservations:For a **10 -night stay**, you can book **a maximum of four specialty restaurant reservations**. That’s fine, but it should be communicated in advance. If you don’t have a specialty booking, the main alternative is the buffet. **Alcohol service hours:** **No alcohol before 11:00 a.m. You can get mimosas at breakfast and Bailey’s in coffee, but otherwise you’ll need to wait until 11. Beach access: The biggest drawback is the beach. There’s a small beach area accessible by stairs, but it’s not a “walk straight out.
Stayed 9 nights in Jan 2026

10/10 Excellent

Manlio Fabio

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations and great service. Very clean! Highly recommend Hotel Azul Ixtapa!
Sunrise while fishing
Whale watching
Isla Ixtapa
Sunset view from room balcony
Stayed 7 nights in Jan 2026

8/10 Good

Paulina

Stayed 5 nights in Dec 2025

10/10 Excellent

FLOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay exceptional service it was just perfect !!! Mater suite chef kiss just perfect!!
Stayed 1 night in Dec 2025

10/10 Excellent

Antonia, Stickney IL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Sep 2025

8/10 Good

Medardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Deberían permitir uso de bocinas en áreas comunes, a un volumen moderado... gracias.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a great stay, location was perfect and lot's of sports amenities. Every room has a fabulous ocean view. We will return.
Stayed 7 nights in Nov 2025

10/10 Excellent

Lisa G

This hotel was amazing...Every room has ocean view .Large rooms with beautiful balcony and jacuzzi tub..Very clean and staff is amazing..great food
Stayed 7 nights in Nov 2025

8/10 Good

yesenia

Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Stayed 3 nights in Dec 2025

6/10 Okay

eileen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food was not very good. Very officious. Even if specialty restaurants were empty, unless you had made a reservation in the reservation office in person between 3&5pm they would not allow you in.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you Grand Azul for the Exceptional Kindness and Fantastic Hospitality!💖🇲🇽💖 I can’t wait to return! Kindest Regards Kim Barlow
Stayed 2 nights in Nov 2025

6/10 Okay

Javier, San Diego

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I did not like the way my check in precess was handled. My reservation was not in their data base. I had to wait about 30 to 40 minutes before it was resolved. However, a customer assistance which appears to be in charge, her customer skills and support was extremely poor.
Stayed 4 nights in Nov 2025

6/10 Okay

Yolanda

Liked: Cleanliness
First when we check in they told me I had 3 nights reserved I said oh oh no I have 4 and I had to show proof then what we didn’t like was that we had to walk every night to the other hotel to see the show and on weekends when the place on the beach is rented they close the way to get there. At least they should put a sign at the beginning so anybody can see it and save the walk. Also I didn’t like that there is only one restaurant
Stayed 4 nights in Nov 2025

10/10 Excellent

Carly

Stayed 7 nights in Nov 2025