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Sultanhan Hotel - Special Class

Family-friendly hotel with full-service spa and 24-hour front desk

Photo gallery for Sultanhan Hotel - Special Class

Property entrance
Property preview
Breakfast buffet
Lobby
Egyptian cotton sheets, premium bedding, down duvets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
The current price is AU$177
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122
  • Place, Sultanahmet Square
    ‪3 min walk‬
  • Place, Blue Mosque
    ‪5 min walk‬
  • Place, Hagia Sophia
    ‪8 min walk‬
  • Airport, Istanbul (IST)
    ‪41 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

8.8 out of 10
Excellent
(65 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Signature Double Room, Terrace, City View

Signature Double Room, Terrace, City View

Signature Double Room, Terrace, City View

7.6 out of 10
Good
(5 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Minibar (some free items)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Terrace, Sea View

Egyptian cotton sheets, premium bedding, down duvets

Presidential Suite, Terrace, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Minibar (some free items)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(23 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(116 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

8.6 out of 10
Excellent
(51 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Eresin Hotels Sultanahmet - Boutique Class

Sultanahmet
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 383 reviews
The price is AU$196
includes taxes & fees
18 Dec - 19 Dec
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About the area

Istanbul

A family-friendly stay in the heart of Istanbul awaits you at Sultanhan Hotel - Special Class. Within steps you'll find 1001 Direk Sarnici and Cemberlitas Bath. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, Terrace Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a coffee shop/cafe. There's also free extended parking, along with the convenience of an airport shuttle. .Sights within a short walk of this Sultanahmet hotel include Sokullu Sehit Mehmet Pasa Mosque and Column of Constantine.

What's nearby

  • Sultanahmet Square - 3 min walk - 0.3 km
  • Blue Mosque - 5 min walk - 0.5 km
  • Grand Bazaar - 5 min walk - 0.5 km
  • Hagia Sophia - 8 min walk - 0.7 km
  • Topkapi Palace - 13 min walk - 1.2 km

Getting around

  • Cemberlitas Station - 3 min walk
  • Sirkeci Marmaray Station - 12 min walk
  • Sabiha Gokcen International Airport (SAW) - 64 min drive

Restaurants

  • ‪Derviş Cafe 2 - ‬2 min walk
  • ‪Loti Bistro & Roof Lounge - ‬1 min walk
  • ‪Sultanahmet Cafe & Restaurant - ‬2 min walk
  • ‪İstanbul Kitap Cafe - ‬1 min walk
  • ‪İstanbul Kitap Kafe - ‬1 min walk

About this property

Sultanhan Hotel - Special Class

Family-friendly hotel with full-service spa and 24-hour front desk
Sultanhan Hotel - Special Class offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Sultanhan Hotel - Special Class. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Sultanhan Hotel - Special Class was completed in January 2020.

Smoking is allowed in designated areas at this Beaux Arts Istanbul hotel.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 2005
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sultanhan Hotel - Special Class offers 48 air-conditioned accommodations with minibars (stocked with some free items) and a safe. This individually decorated accommodation has separate sitting areas and includes day beds. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,035 reviews
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includes taxes & fees
8 Dec - 9 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terrace Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's dinnerware
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beaux Arts architecture
  • Built in 2005
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - January 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sultanhan Hotel - Special Class

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per room (one-way)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 10480

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sultanhan
Sultanhan Hotel
Sultanhan Hotel Special Class
Sultanhan Hotel Special Class Istanbul
Sultanhan Special Class
Sultanhan Special Class Istanbul
Sultanhan Hotel Istanbul
Sultanhan Istanbul
Sultanhan Hotel Special Class Istanbul
Sultanhan Hotel Special Class
Sultanhan Special Class Istanbul
Sultanhan Special Class
Hotel Sultanhan Hotel - Special Class Istanbul
Istanbul Sultanhan Hotel - Special Class Hotel
Hotel Sultanhan Hotel - Special Class
Sultanhan Hotel - Special Class Istanbul
Sultanhan Hotel
Sultanhan Istanbul
Sultanhan Istanbul
Sultanhan Hotel Special Class
Sultanhan Hotel - Special Class Hotel
Sultanhan Hotel - Special Class Istanbul
Sultanhan Hotel - Special Class Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Sultanhan Hotel - Special Class?

Sultanhan Hotel - Special Class offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sultanhan Hotel - Special Class?

As of 4 Dec 2025, prices found for a 1-night stay for 2 adults at Sultanhan Hotel - Special Class on 8 Dec 2025 start from AU$176.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sultanhan Hotel - Special Class?

Yep, Sultanhan Hotel - Special Class has a free self car park and free extended parking.

Are there any beaches close to Sultanhan Hotel - Special Class?

The closest beach to Sultanhan Hotel - Special Class is Florya Beach (15.9 km).

Is there a spa on site at Sultanhan Hotel - Special Class?

Yep, there is an onsite spa at Sultanhan Hotel - Special Class. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

What makes Sultanhan Hotel - Special Class a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Sultanhan Hotel - Special Class.

Is Sultanhan Hotel - Special Class family-friendly?

You bet! With amenities such as supervised childcare and free food shopping service, as well as children's dinnerware and art supplies in the guestrooms, it's no surprise that Sultanhan Hotel - Special Class is a hit with families.

Is there a free airport shuttle available at Sultanhan Hotel - Special Class?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sultanhan Hotel - Special Class?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sultanhan Hotel - Special Class?

Check-in begins at 1:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Sultanhan Hotel - Special Class?

No, pets and service animals are not allowed.

Sultanhan Hotel - Special Class Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1497 out of 2171 reviews
Rating 8 - Good. 451 out of 2171 reviews
Rating 6 - Okay. 117 out of 2171 reviews
Rating 4 - Poor. 53 out of 2171 reviews
Rating 2 - Terrible. 53 out of 2171 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly greeting from every member of staff and very courteous
Stayed 1 night in Oct 2025

10/10 Excellent

Ing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Sima Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sultanhan Hotel for 6 days to celebrate my sister’s 40th birthday, and it was an amazing experience from start to finish. The hotel itself is beautiful — the decor is elegant and full of character, giving it a real sense of charm and comfort. Check-in was quick and easy, and the reception staff were fantastic — attentive and welcoming at all hours, both day and night. The food was very good, and the overall hospitality throughout our stay made us feel right at home. The location is ideal: just a 6-minute walk to the Blue Mosque, but still away from the crowds to feel calm and relaxing. A wonderful hotel in every way. I’d definitely stay here again and highly recommend it for anyone visiting Istanbul!
Stayed 5 nights in Aug 2025

8/10 Good

Michelle Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property is exceptional, especially the gentleman who checked us in at the front desk. He was very helpful. The property was clean and location was close to most things.
Stayed 4 nights in Aug 2025

8/10 Good

Nurul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to all the attractions
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This was my favorite hotel! The staff was amazing and literally walking distance from everything
Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, great location! Lovely and quiet room with everything I needed. Would definitely stay again!
Stayed 6 nights in Aug 2025

10/10 Excellent

Dhruti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay for 5 days and the location of hotel is so close and walking distance to all mosques. The breakfast was delicious and the staff was great.
Stayed 5 nights in Aug 2025

8/10 Good

Adnan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel within walking distance of the major attractions. Breakfast could be better but OK.
Stayed 5 nights in Aug 2025

6/10 Okay

Constantin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in the heart of Saltanahmed. Friendly staff good breakfast with fabulous views. Highly recommend although getting in and out by car is a challenge due to narrow streets but taxi the only option.
Stayed 2 nights in Aug 2025

8/10 Good

Anait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly. Good location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Deyanira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Let me just start by saying this hotel was one of the best choices I’ve ever made. I stayed in Istanbul, Turkey for three days after my cruise, and it was truly the best decision. From the moment I arrived at the hotel, everyone was so kind and helpful. Not only that, but they also offered me several activity options to do in Turkey. I chose two of them: the Turkish bath and the dinner cruise I absolutely loved both! I truly felt at home. Anytime I needed something or had a question, they were there to help. Whether it was clarifying directions or recommending places to visit, they were always ready with helpful advice. Let me not forget — the hotel is located right in the center of Istanbul’s best attractions. The location is amazing. Breakfast was included, and let me tell you, it was wonderful. Everyone in the breakfast area was so kind and helpful. I especially want to mention a lovely lady (I’ll be posting her picture) who made sure I had everything I needed, including delicious Turkish tea. The room was very clean and well-organized. If you're planning to visit Istanbul, I highly recommend this hotel. It’s great, and you’ll truly feel at home. And trust me I travel every year to different places, but I’ve rarely felt as welcomed as I did here.
Food was amazing 👏 🤩 😋
Stayed 3 nights in Aug 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended! This hotel was in the perfect location, everything was within walking distance. It offered great value for the money, and the staff were incredibly kind and welcoming. The service was exceptional: we arrived around midnight and they were fully prepared for us, greeting us with chocolates and refreshing lemonade. The breakfast buffet was both generous and delicious, and the view from the hotel was absolutely stunning. Everything was clean, well-maintained, and thoughtfully arranged. I would 100% recommend this hotel to anyone looking for comfort, great service, and a memorable stay.
Stayed 3 nights in Aug 2025

8/10 Good

Nabela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 4 nights in Aug 2025

10/10 Excellent

AMINA

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk crew is very helpful and help me with my luggage. They consistently offered me tea and water and incredibly friendly staff. Highly recommend staying here.
Stayed 1 night in Aug 2025

8/10 Good

Muarrif, Ilford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After seven years stayed here again and the hotel is conveniently located at walkable distance from the Blue mosque and close to the tram station. The staff were extra helpful and rooftop terrace restaurant has views of Blue Mosque and Haifa Sofia
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent! The staff so helful! The manager even made sure we had our boxed breakfast because our flight was very early! Unfortunately the hamam experience was a bust! There were 4 of us scheduled and there was only one person to do all of us. We wasted 3 hours each waiting . So sad! The masseuse was good, but it was a bad experience. We could just have walked a few feet to do our hamam somewhere else. We could have seen more of Istanbul at night! Oh well…But I will highly recommend this hotel and will stay there again when I have the chance to come back❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Nurudin Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is first class
Stayed 4 nights in Aug 2025

2/10 Terrible

O

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hotel was advertises itself on Expedia as having a being unqiqe for having a swimming pool, private outdoor hot tub, chikdren's play area, and spacious 431 sq. ft rooms with city views. None of these existed. The first room was mouldy with a broken toilet door; the second which was one of their largest rooms quad rooms was about 231 sq. ft — so small there wasn’t even space to lay two prayer mats and no where near the 431 sq feet advertised! Photos and room size were significantly exaggerated. During our stay, staff sprayed chemicals and later scraped mould/painted the bathroom without removing our towels or toothbrushes, leaving everything contaminated. The hotel itself could be nice, but the experience was overshadowed by poor hygiene, unprofessional cleaning, and misleading advertising. The hotel has since removed some of the false claims, but they still exaggerate room size and advertise all rooms as with a “city view” for all rooms when only half actually face the city/street — the rest face a back alley. Overall, a very disappointing and unethical experience.
Stayed 7 nights in Aug 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience at SULTANHAN Hotel

Our stay was absolutely amazing. The hotel itself is beautiful, but the staff is what makes this place special. Every staff member is so nice and very helpful. We just loved our dinners at the rooftop restaurant-Ali, the restaurant manager was phenomenal! He was friendly, funny and loved sharing info about this wonderful city. We looked forward to seeing him each night of our stay.
Stayed 2 nights in Aug 2025

8/10 Good

LaTosha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

We enjoyed our stay at Sultanhan as a family. There was some confusion regarding their listing stating children stay free, which I see they have now removed from the listing. This caused me to incur additional charges upon checking in with my 10-year-old. So, I'm glad they've clarified this in their listing for future travelers. But it was a rough start to our stay to be hit with additional charges. Otherwise though, the hotel was lovely. The double triple room was spacious and comfortable. Cold A/C ,free wifi, and very clean . Perfect location for seeing the sights, by foot. Plenty of dining and shopping options nearby. The breakfast buffet was satisfying, though a bit underwhelming. Views from the dining room were beautiful though. Staff was all very friendly and kind. We had a city view room though our view was completely obstructed by a tree. The price you pay for a good rate on a room I suppose. Overall, we enjoyed the stay and would consider them again.
Stayed 3 nights in Aug 2025

10/10 Excellent

MOHAMMED AMJAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025