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4.0 out of 5

" Service was excellent " More

By Scott, from Australia - SA - Regional SA on Sun 03 Nov 2013

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Hotel Description

A luxury stay in the heart of Hue awaits you at Azerai La Residence Hue. Within just a 15-minute stroll, you'll find Bao Quoc Temple and Truongtien Bridge. Highlights at this family-friendly hotel include 2 spa tubs, a full-service spa, and a restaurant.

All 122 soundproofed rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like stovetops and room service. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Free newspapers, free bottled water, and safes are also available.

A relaxing visit to Le Spa can include hot stone massages, Swedish massages, aromatherapy, and mani/pedis along with access to the sauna. At the hotel's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the outdoor swimming pool, fitness center, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas, a 24-hour business center, and free use of bicycles. Full breakfast is available daily between 6:30 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Hue City Centre hotel, you'll be 2 km (1.2 mi) from Imperial City.

Superior Standard Queen or Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$189* Per night/room 22 Apr. - 23 Apr.

Colonial Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Colonial Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Colonial Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Azerai La Residence Hue ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Azerai La Residence Hue

Everyone (1) Couples (2) Family (1)
1 out of 5

The hotel is under construction

You could not use the pool due to bulldozers 2 m away and drilling. Literally could not have a conversation without shouting and when it’s 40 degrees heat you need to cool down by the pool . The hotel should of notified us to the extent of how bad the noise was, unfortunately, they told us it was minimal. The staff were very nice.

Posted by on 7 Jul. 2018

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Comment from Hotel Management

13 Jul. 2018 by Room Division Manager

Greetings from La Residence Hotel & Spa Dear M Anonymous, Thank you for taking your time to tell us about your experience at La Residence Hotel & Spa. I am sorry that your experience did not meet your expectation; please allow me to express my sincerest apologies. We appreciate for sharing your concern, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards,

5 out of 5
Pros: Beautifully presented Hotel. Amazing decor
Cons: Food was great but expensive
Service was excellent

Posted by , from Australia - SA - Regional SA on 3 Nov. 2013

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5 out of 5
Pros: AAll Staff spoke good English and went out of their way to speak to you.
Cons: Price of good wine in Vietnam
Location: Inspiring
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; The building has been restored to it's origional granduer

Posted by , from Australia - NT - Darwin on 17 Oct. 2012

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5 out of 5
Pros: French Colonial Heritage
Cons: A little too far from eateries and bars
Location: Reasonable access
Facilities: Top of the line; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; Staff were very attentive and friendly. Ian the Irish Sous Chef was also keen to have us sample the Hue traditional breakfast.

Posted by , from Australia - SA - Adelaide on 16 Jul. 2012

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Property Features

Azerai La Residence Hue offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A children's pool, a fitness center, and spa services are also featured at the luxury Azerai La Residence Hue. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco Hue hotel.

  • 122 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1930
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Hue (HUI-Phu Bai Intl.) (16.4 km / 10.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Azerai La Residence Hue offers 122 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Hue hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Azerai La Residence Hue has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1200000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: VND 400000 for adults and VND 270000 for children (approximately)
  • Airport shuttle fee: VND 530000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 1200000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Résidence Hôtel MGallery Collection
  • La Résidence Hôtel MGallery Collection Hue
  • La Résidence MGallery Collection
  • La Résidence MGallery Collection Hue
  • Residence Hue Hotel MGallery Sofitel
  • Residence Hotel MGallery Sofitel
  • Residence Hue MGallery Sofitel
  • Residence MGallery Sofitel
  • Azerai Residence Hue Hotel
  • Azerai Residence Hotel
  • Residence Hue Hotel
  • Residence Hue
  • Azerai Residence Hue
  • Azerai Residence
  • La Residence Hue Hotel And Spa
  • La Residence Hue Hotel Hue
  • AZERAI La Residence Hue
  • La Residence Hue Hotel Spa
  • La Residence Hue Hotel Spa MGallery by Sofitel
  • Azerai La Residence Hue Hue
  • Azerai La Residence Hue Hotel
  • Azerai La Residence Hue Hotel Hue

You should know

  • Azerai La Residence Hue offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.