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Excellent!
100%
of guests recommend
4.4 out of 5
Wotif Guest Rating

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Hotel Description

Hue Serene Palace Hotel puts you in the heart of Hue, within a 20-minute stroll of Con Hen and Truongtien Bridge. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs.

All 30 rooms feature cable TV, coffee/tea makers and free bottled water. Dining in is an option with room service, and minibars provide refreshments. Down comforters welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, ceiling fans, safes and hairdryers are available.

At the hotel's restaurant, you can grab a bite to eat. Other amenities include free WiFi in public areas and laundry facilities. Free local cuisine breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle.

With a stay at this 3-star Hue City Centre hotel, you'll be 2.6 km (1.6 mi) from Imperial City.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$30* Per night/room 24 Nov. - 25 Nov.

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hue Serene Palace Hotel ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hue Serene Palace Hotel

Everyone (6) Family (2)

Property Features

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A round-trip airport shuttle and a train station pick-up service are available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hue Serene Palace Hotel. A complete renovation of Hue Serene Palace Hotel was completed in August 2017. This 3-star Hue hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 7 levels
  • Built in 2013
  • Local cuisine
  • Breakfast available (free)
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hue (HUI-Phu Bai Intl.) (15.9 km / 9.9 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking:

Room Amenities

Hue Serene Palace Hotel offers 30 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10 AM.

Hue Serene Palace Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 200000.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Hue Serene Palace Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Long-term renters welcome.

  • One child stays free
  • No cots (infant beds) available
  • Long-term renters welcome
  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 200000.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hue Serene
  • Hue Serene Palace
  • Hue Serene Palace Hotel
  • Serene Hue
  • Serene Palace
  • Serene Palace Hotel
  • Serene Palace Hue
  • Hue Serene Palace Hotel Hue
  • Hue Serene Palace Hotel Hotel
  • Hue Serene Palace Hotel Hotel Hue

You should know

  • Hue Serene Palace Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.