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Hue Serene Palace Hotel

3.0 star property

Photo gallery for Hue Serene Palace Hotel

The entrance of Serene Palace Hotel with a modern design, featuring a large arched window and a sign above the entrance.
A hotel room with a large window, a wooden floor, a chair, a small table, and a mirror.
A buffet with various food items, including fruits, pastries, and beverages.
A hotel room with two beds, a large window with a view, and a staircase.
A hotel lobby with a reception desk, a ceiling fan, and a patterned floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is AU$58
includes taxes & fees
21 July - 22 July

Explore the area

View map
21 Lane 42 Nguyen Cong Tru Street, Hue
  • Place, Hue Night Walking Street
    ‪3 min walk‬
  • Place, Truong Tien Bridge
    ‪12 min walk‬
  • Place, Imperial City
    ‪5 min drive‬
  • Airport, Hue (HUI-Phu Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Room

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a TV, a small table with a vase, and a window with curtains.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk with a computer, a chair, a mirror, and a painting on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a dresser, a mirror, and a window with blinds.

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with a large bed, a desk with a chair, a window with a view, and a painting on the wall.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, City View

A hotel room with a large bed, bedside tables, a desk with chairs, a TV, and a window with curtains.

Deluxe Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with two beds, a large window with a view, and a staircase.

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

A hotel room with two beds, a desk, and a chair.

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

About the area

Hue

Hue Serene Palace Hotel places you in the centre of Hue, within just a 15-minute stroll of Hue Night Walking Street and Truong Tien Bridge. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The hotel's restaurant is a nice spot to grab a bite. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning English breakfast is served between 1:00 PM and noon. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Hue City Centre hotel include Nguyen Dinh Chieu Walking Street and Dong Ba Market.

What's nearby

  • Hue Night Walking Street - 3 min walk - 0.3 km
  • Truong Tien Bridge - 12 min walk - 1.0 km
  • Con Hen - 12 min walk - 1.0 km
  • Dong Ba Market - 2 min drive - 1.5 km
  • Imperial City - 5 min drive - 2.6 km

Getting around

  • Ga Hue Station - 8 min drive
  • Hue (HUI-Phu Bai Intl.) - 30 min drive

Restaurants

  • ‪Nook Eatery-Breakfast to Burgers - ‬2 min walk
  • ‪Bún Bò Huế Sen - Quán ăn sáng chất lượng tại Huế - ‬3 min walk
  • ‪Bún Bò Huế Bà Tuyết - ‬1 min walk
  • ‪Bún bò Thủy - ‬2 min walk
  • ‪Cơm hến mụ Liêm - ‬2 min walk

About this property

Hue Serene Palace Hotel

There's a restaurant on site. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hue Serene Palace Hotel.

This 3-star Hue hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 7 levels
  • Built in 2013
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Hue Serene Palace Hotel offers 30 accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Elegant Hotel
Hue City Centre
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.5 out of 5, Wonderful, 64 reviews
The price is AU$50
includes taxes & fees
1 Aug - 2 Aug
Elegant Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily English breakfast available 1:00 PM to noon for a fee: VND 200,000 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hue Serene Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately VND 200000 per person
  • Airport shuttle fee: VND 350000 per person (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hue Serene
Hue Serene Palace
Hue Serene Palace Hotel
Serene Hue
Serene Palace
Serene Palace Hotel
Serene Palace Hue
Hue Serene Palace Hotel Hue
Hue Serene Palace Hotel Hotel
Hue Serene Palace Hotel Hotel Hue

Frequently asked questions

What is the cancellation policy at Hue Serene Palace Hotel?

Hue Serene Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hue Serene Palace Hotel?

As of 14 July 2026, prices found for a 1-night stay for 2 adults at Hue Serene Palace Hotel on 21 July 2026 start from AU$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hue Serene Palace Hotel?

The closest beach to Hue Serene Palace Hotel is Thuan An Beach (11.8 km).

Does Hue Serene Palace Hotel serve breakfast?

Yep, English breakfast is on offer daily between 1:00 PM and noon.

Is there a free airport shuttle available at Hue Serene Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hue Serene Palace Hotel?

Yep, you can grab a meal at Hue Serene Palace Hotel's onsite restaurant.

What time are check-in & check-out at Hue Serene Palace Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hue Serene Palace Hotel?

No, pets and service animals are not allowed.

Hue Serene Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 562 out of 841 reviews
Rating 8 - Good. 250 out of 841 reviews
Rating 6 - Okay. 24 out of 841 reviews
Rating 4 - Poor. 3 out of 841 reviews
Rating 2 - Terrible. 2 out of 841 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, great service and breakfast.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome and very nice stay.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

THI LAN ANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay, and the service is outstanding
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel in a convenient spot.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay here. All staff are friendly and supportive.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

kylie and Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel, only stayed one night. Perfect location to all the restaurants and we were lucky enough to be here on a weekend when walking street is for pedestrians only, was great to walk around at night with the atmosphere Highly recommend this hotel, staff lovely and accommodating
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, well air conditioned rooms in a very accessible part of the city.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Hisae

Liked: Staff & service, property conditions & facilities
Very nice staff.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Maarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A short visit ti Hue

A new and clean hotel just nearby center of Hue. Staff was friendly and organised us train tickets. Breakfast also enough good to start your morning.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central hotel close to everything, quiet area, narrow street next to a fun garden friendly amazing looking garden bar. The room was clean, the breakfast had a good variety of food, donuts, pancakes, cakes, soups, noodles, rice, eggs, omelette, salads, all kind of fruits, juices, cafe and coffee. All the staff are 5 stars. From the maintenance guy that changed our kettle, the suitcase guys making phonecalls for us, the restaurant staff making sure we were well fed, the receptionists all... the kindest friendliest people. But! we specially loved Sarah, she recommended us local hairdressers, local guides and local wonders in general. Always going above and beyond for us. She made us feel like we had a friend in Hue. Sarah always made sure we were treated fair outside the hotel too. Staff is what makes a hotel amazing. Thank you Serene Palace Hotel. We'll miss you
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service
The staff was friendly. Too bad the hotel does not have gym or pool.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Peirson

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and eager to please. The location is good, lots of food and beverage options nearby. Free buffet breakfast with eggs to order. About 20 minute walk to the Citadel.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel. Loved the city of Hue

Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Nguyen

Liked: Cleanliness, property conditions & facilities
The front desk staff was courteous and helpful. Breakfast was fresh and plentiful. The room was clean and well equipped. Nearby eatery was excellent. We really like the aesthetics of the establishment. Very happy and likely return in the future. Thank you.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hue! The hotel is new and the rooms are very spacious. The breakfast is great and the location is great - you can easily walk to the Imperial Citadel from the location. The staff is excellent and extremely helpful. We would definitely recommend and would also stay over Hue Serene when coming back to Vietnam. ❤️
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Massoud

Excellent. Very nice staff. Clean. Easy peasy.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

JENNIFER

Liked: Amenities
Could not fault the staff: Always prepared to help: eg with transport bookings, directions, tours, breakfast choices. Everything was done with a smile. Special thanks to Kelly for organising our tours especially when we had difficulty trying to make decisions! Our room was comfortable (appreciated the balcony) but in need of a refresh, including ensuring all light switches are working. Breakfast choices and servings plentiful. Central location made it easy to access popular tourist sites.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a triple room that had a large bathroom. The room was impeccably clean and the staff took great care to get to know our needs in the short time we were there. The concierge was immensely helpful in suggesting a sightseeing itinerary, arranging airport transfers, arranging a private driver, and helping us find what we needed. The hotel is on a quiet side street, and we quickly learned that alleys in Hue are often nicer than the main streets, with small restaurants, cafes, and shops nearby. We enjoyed our stay here.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

FEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very satisfying stay

I had a truly wonderful stay at this hotel. The service, especially the professionalism, dedication, and attentiveness of the staff, is truly five-star level. Every time I return to this hotel, it feels like coming home. The breakfast, while simple in its British style, is a delightful fusion of Western cuisine and local Vietnamese flavors. I was extremely satisfied with the combination. I highly recommend this hotel and look forward to staying here again.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Super friendly staff, particularly the affable gentleman in his 30s who worked nights. Prime area of the city. Would stay again in a heartbeat. Recommended without hesitation. The transport they booked for us was cheaper than Grab and our driver had a fancy car and spoke English well.
Verified

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars!!!

This hotel exceeded expectations in every way. The one change I would suggest is providing a large water jug for travelers to refill water bottles vs having to use one use plastic bottles. They were super helpful with booking a tour excursion to Hoi An. They helped with bags, the food was great, and we highly recommend this hotel!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

cu

Liked: Cleanliness, staff & service
Gdhsh
Stayed 1 night in May 2023
Verified

10/10 Excellent

quyen

Liked: Staff & service
I love the staff working there as they are very helpful and had great customer service. I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.
Stayed 2 nights in Jul 2022