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Hotel ZaZa Houston Memorial City

4.0 star property
Hotel with a full-service spa, 4-minute walk to Memorial City Mall

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Creator video
Exterior
Terrace/patio
Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
9787 Katy Freeway, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪3 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪15 min walk‬
  • Place, CityCentre
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Memorial
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$192
includes taxes & fees
20 Feb - 21 Feb
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

About the area

Houston

At Hotel ZaZa Houston Memorial City you'll be 0.3 km (0.2 mi) from Memorial City Mall and 3 km (1.9 mi) from CityCentre. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at ZaSpa can include massages along with access to the sauna. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Full breakfast is available daily between 5:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Memorial hotel, you'll be 3.5 km (2.2 mi) from Town and Country Village and 3.7 km (2.3 mi) from First Congregational Church of Houston.

What's nearby

  • Memorial City Mall - 3 min walk - 0.3 km
  • Lucky Strike Houston - 3 min walk - 0.3 km
  • Cinemark Memorial City - 12 min walk - 1.0 km
  • Memorial Hermann Memorial City Medical Center - 15 min walk - 1.3 km
  • CityCentre - 2 min drive - 3.7 km

Getting around

  • M. D. Anderson Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Sarku Japan - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, 4-minute walk to Memorial City Mall
Hotel ZaZa Houston Memorial City offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and concierge services are also featured at Hotel ZaZa Houston Memorial City. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 159 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.

Similar properties

Exterior
The Moran CITYCENTRE
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
The Moran CITYCENTRE

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

What is the cancellation policy at Hotel ZaZa Houston Memorial City?

Hotel ZaZa Houston Memorial City offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel ZaZa Houston Memorial City?

Yep, Hotel ZaZa Houston Memorial City has secured covered valet parking with in/out privileges for USD 46 per night.

Is there a spa on site at Hotel ZaZa Houston Memorial City?

Yep, ZaSpa is available for guests. You'll enjoy services like massages.

Does Hotel ZaZa Houston Memorial City have a pool?

Hotel ZaZa Houston Memorial City has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel ZaZa Houston Memorial City a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel ZaZa Houston Memorial City.

Is Hotel ZaZa Houston Memorial City family-friendly?

You bet! With amenities such as a free local area shuttle and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel ZaZa Houston Memorial City is a hit with families.

Does Hotel ZaZa Houston Memorial City serve breakfast?

Yeah, full breakfast is offered daily between 5:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel ZaZa Houston Memorial City?

No, Hotel ZaZa Houston Memorial City does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel ZaZa Houston Memorial City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel ZaZa Houston Memorial City?

Check-in begins at 4 PM. Check-out time is noon.

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1003 reviews
Rating 8 - Good. 125 out of 1003 reviews
Rating 6 - Okay. 29 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Stayed 2 nights in Nov 2025

10/10 Excellent

Blace

Liked: Cleanliness, amenities, property conditions & facilities
Great! Ms. Watson at the front desk was amazing. She deserves a raise! Lol
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and I really enjoyed my stay at Hotel ZaZa! I was checked in and greeted by Kelley who did an amazing job introducing me to the hotel as well as Houston for the first time! The hotel was also very clean and smelled great. Daily coffee and snacks were served by the elevator every morning which was a great way to start the day and turndown service was provided with a snack and complementary water which was a nice way to end the day. Also enjoyed the restaurant down stairs and received the best service from Alex and Krubel! Will definitely stay here the next time I am in town!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, amenities
Another wonderful stay at Zaza
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 2 nights in Oct 2025

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

stuart

Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Large rooms and extremely comfortable beds. Can't wait to go back!
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Great experience and a Great Hotel. I was so impressed with the service it was impeccable. Josh at the check-in counter was Great. I wish I could remember the bar tender’s names they were excellent. I will definitely be back for a longer stay next time.
Stayed 1 night in Oct 2025

10/10 Excellent

C Bruce, New Braunfels

Travelled with family
Liked: Cleanliness
Very good hotel. Especially if you need to be on Houston’s west side.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan, New Braunfels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint is the coffee that is served on the floors in the common area. It’s TERRIBLE! Too strong or something.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

10/10 Excellent

Su, Brea

Stayed 2 nights in Oct 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE TIPS DONT GO TO THE VALETS!!!!! Who gets the tips? I don’t know. Maybe we’re just paying the parking company extra for????
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberley Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time staying at the Zaza location. I’ve stayed in the medical district and at the one in Dallas and I think I’ve even visited the one in Austin for brunch once. This was my first time in Memorial city Zaza. Oh my goodness! I wasn’t told that I was being upgraded and wow what a wonderful surprise! I was given the beach suite and it was so beautiful! Will definitely come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

Beautiful, clean hotel in perfect location. Staff is wonderful!
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Great, thanks!
Stayed 2 nights in Aug 2025