Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Standard Room, 1 King Bed | Room amenity
Exterior
Point of interest
Serves breakfast, lunch and dinner

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$108
includes taxes & fees
7 June - 8 June

Explore the area

View map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(83 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Houston

Crowne Plaza Houston Med Ctr-Galleria Area by IHG puts you in the centre of Houston, 4.2 km (2.6 mi) from Houston Natural Science Museum and 4.3 km (2.7 mi) from Children's Museum of Houston. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .2712 Bistro and Bar is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 12000 square feet (1115 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Greenway Plaza-Upper Kirby hotel include Houston Zoo and MD Anderson Cancer Center.

What's nearby

  • Richmond Avenue - 5 min walk - 0.5 km
  • Greenway Plaza - 7 min walk - 0.6 km
  • Color Factory Houston - 8 min walk - 0.7 km
  • Westheimer Road - 13 min walk - 1.2 km
  • Lakewood Church - 18 min walk - 1.6 km

Getting around

  • Wheeler Station - 5 min drive
  • Kinder Station - 7 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Kirby Ice House - ‬10 min walk
  • ‪Little Pappasito's Cantina - ‬9 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

  • 354 guestrooms or units
  • 18 levels
  • Conference rooms
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Houston Med Ctr-Galleria Area by IHG on 7 June 2026 start from AU$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Yep, Crowne Plaza Houston Med Ctr-Galleria Area by IHG has a secured covered self car park with in/out privileges for USD 25.00 per day. A self car park is also available, for a fee.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM.

What makes Crowne Plaza Houston Med Ctr-Galleria Area by IHG a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG serve breakfast?

Yeah, buffet breakfast is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, Crowne Plaza Houston Med Ctr-Galleria Area by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, only service animals are allowed.

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 690 out of 1445 reviews
Rating 8 - Good. 274 out of 1445 reviews
Rating 6 - Okay. 198 out of 1445 reviews
Rating 4 - Poor. 127 out of 1445 reviews
Rating 2 - Terrible. 156 out of 1445 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Feb 2026

10/10 Excellent

Danny

Stayed 1 night in Feb 2026

2/10 Terrible

Beatrice

Not favorable.
Stayed 1 night in Feb 2026

10/10 Excellent

Vernica

Stayed 4 nights in Oct 2025

2/10 Terrible

Serve

Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 2 nights in Jan 2026

10/10 Excellent

Chuck

Stayed 2 nights in Feb 2026

8/10 Good

Danny

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Room was not spotless. 1 Bug crawled up my britches leg
Stayed 1 night in Feb 2026

4/10 Poor

George

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
its not how i pictured it when i booked it online, false information
Stayed 3 nights in Jan 2026

10/10 Excellent

Ivan

Stayed 1 night in Feb 2026

10/10 Excellent

Kamilah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient for our stay. My room was very clean. The staff was really nice as well.
Stayed 2 nights in Jan 2026

10/10 Excellent

BRANDON, BELLINGHAM

Stayed 3 nights in Jan 2026

2/10 Terrible

Darielle elise

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We didn’t have any towels in our room and when I called the front desk I was told they didn’t have any clean. The water pressure in the bathroom was low and one of the beds in our room was broken.
Stayed 3 nights in Jan 2026

10/10 Excellent

Trethia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the room and the staff were friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, great bar, and AMAZING staff! They were very helpful and friendly! I’ll definitely stay there again :)
Stayed 2 nights in Jan 2026

6/10 Okay

Christina

It was overall a nice stay, it was clean. The location was great as it was near downtown Houston however what I didn’t like was you could see the plumbing in the shower and it was a small area of the shower that had dirt backed up but again for the most part the entire hotel room was clean minus the above, it has a pool, but no hot tub. I thought it had a hot tub and that was disappointing. The customer service was good minus checkout as our checkout time was early in the morning so I guess the staff was a bit grumpy. This is over at a hotel that you stay at because it’s affordable. It’s for the most part clean and it’s in a good area.
Stayed 3 nights in Jan 2026

2/10 Terrible

Taviya

Stayed 1 night in Jan 2026

8/10 Good

Jazz

Liked: Cleanliness, amenities, property conditions & facilities
staff was very courteous. God Bless You and thanks
Stayed 5 nights in Jan 2026

8/10 Good

Marc

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you prepay for a room that includes breakfast they will still charge you for breakfast and you can’t use incidental deposit for any concession purchases
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, amenities
Service was the worst I have seen. The front desk is a frenzy and I don't think there is anyone working in the billing department. I had called to ask for a receipt (that was supposed to be sent to me according to the front desk after I checked out) and I was put on hold for 45 minutes. I try calling back and before I can say anything am put on hold again.
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Amazing time.
Stayed 1 night in Jan 2026

6/10 Okay

Tracy

Disliked: Amenities
The dining area staff lacked customer service skills. Server was very rude and unprofessional
Stayed 4 nights in Nov 2025

6/10 Okay

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Wilfredo Acosta

Stayed 2 nights in Jan 2026