6/10 Okay
Kent
Travelled with family
17 Sept 2023
Disliked: Cleanliness, staff & service, amenities
Should not be promoted as a spa...a partially renovated 100-year-old building, yes.
We stayed on a Monday night. It was Very weird to have to walk through a restaurant full of people eating supper, with our luggage to carry our bags ourselves up a flight of stairs to our room.
Restaurant staff left the building at 10 pm, so when we came down in the am to leave at 8, the front door was locked! Didn't know if we'd be able to get out as NO ONE but us was in the building!
Lastly, I had reserved the room on a spare credit card hoping to change the actual charge to another when we stayed. The first card had been "run" and charged off days before we arrived, and I was not allowed to change cards (per the owner by phone)
The whole experience was a way too "Boutique" for us to ever stay there again.
Kent
Stayed 1 night in Jul 2023